General principles for surveillance policies1. Openness2. Consent3. Consultation4. Private spaces5. Proportionality
Types of surveillance Overt surveillance Covert Surveillance
Methods of SurveillanceTelephone surveillance Telephone tapping Video facility To collect location data
Biometric surveillanceTechnologies that measure and analyze human physical and/or behavioral characteristics for authentication, identification, or screening purposes. physical characteristics -fingerprints, DNA behavioral characteristics - a persons manner of walking or voice
Corporate surveillanceMonitoring of activities within a business or within the industry associated with that business. Monitoring of a person or groups behavior by a corporation
Methods of Surveillance Internet Surveillance This surveillance monitor the employee internet activities. For this most of companies use spy ware & cookies.
Video Surveillance Through this surveillance monitor the employee workplace activities.In here video cameras connectingWith recording device use. There areMany uses of these surveillance.
Computer Surveillance This surveillance monitor the data and e maila through a softwares such as the FBIs Magic Lantern and CIPAV.There are uses of this surveillance such as, Preventing excessive personal use of computers, Protecting security of computer system from external threats,Blocking Spam e- mails.
The way in which Workplace Surveillance isregulated. Sri Lankan Situation. Regulations in other countries. ‘Workplace video surveillance Act’ 1998 in New South Wales. ‘Workplace Privacy Act’ 2011 in Australia. Regulatory requirements.
Covert Surveillance. Reasonable suspicion. Unlawful Activity. Should exclude the areas where there is a heightened expectation of privacy (rest rooms, wash rooms, bed rooms etc.) Violation of the rules in the act by an employer is a ‘Criminal Offence’
Advantages of workplace surveillance Increase productivity Ensure workplace safety and security Ensure implementing smoothly Reducing exposure to liability risk control the cost. Eliminate leaking of confidential
Disadvantages of workplacesurveillance Distrust and resentment. High cost Difficult to protect Employee privacy
Where we use surveillance atworkplacePractical examples from
Examples from Logiwiz Telephone calls Monitoring E-Mail Monitoring CCTV Monitoring
Examples from Logiwiz - Cont Web Browsing Limitations Location Monitoring Monthly Night work Roster
Practical Issues of surveillance Mass surveillance limited personal, social, political freedoms. surveillance create in everyone a feeling of always being watched Civil rights groups and privacy groups oppose surveillance as a violation of peoples right to privacy.
How HR Manager can intervene in surveillance Reduce conflicts Create Develop a HR awarenes Manager Surveillan s ce Policy Create a protective atmospher e