Conflict management
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  • Iresha
  • Ireshahttp://www.youtube.com/watch?v=sRLaTTqG-qQ&feature=relatedFunctional : supports the goals of the group & improves performance      ( can include airing problems; releasing tensions )Dysfunctional : hinders or destroys group performance
  • Niranjan
  • Ireshahttp://www.youtube.com/watch?v=sRLaTTqG-qQ&feature=relatedFunctional : supports the goals of the group & improves performance      ( can include airing problems; releasing tensions )Dysfunctional : hinders or destroys group performance
  • IreshaFunctional : supports the goals of the group & improves performance      ( can include airing problems; releasing tensions )Dysfunctional : hinders or destroys group performance
  • Sahan
  • Sahan
  • Maduranga
  • Maduranga
  • Viraji
  • Viraji
  • Viraji
  • Viraji
  • Vasana
  • Vasana
  • Vasana
  • Vasana
  • Sampath
  • Sampath
  • Sampath
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Conflict management Presentation Transcript

  • 1. CONFLICT IS A GIFT,ALTHOUGH IT’S WRAPPED BADLY
  • 2. Introduction• It is simply something like this…… Cartoon Conflict - YouTube.flv• We define conflict as : Mental or Physical struggle resulting from incompatible needs, drives, wishes, or external or internal demands
  • 3. Conflict Management Conflict Management
  • 4. Conflict Management• Conflict management is, Implementing strategies to limit the negative aspects and to increase the positive aspects of conflict s
  • 5. Types of ConflictsFunctional Conflicts Dysfunctional Conflicts
  • 6. Logiwiz Limited• Member of Hayleys Advantis• Provide Logistic Solutions• Main Customers – Unilever – Caltex – GSK – Coats Thread – P&G – Nestle – MAS
  • 7. MAS Active• Member of MAS Holdings• South Asia’s Largest apparel manufacturer• Main Customers • Nike • Adidas • Columbia • Ann Taylor
  • 8. Overview to SurveySurvey Procedure• Selecting a sample of 10 non-executive employees.• Informing the employees about the purpose and procedure of the survey• Distribution of questionnaires to be filled within 15 minutes.• Questions were focused on several areas
  • 9. Overview to SurveyPractical Issues• Restrictions from the management• Awake dark memories• Employee’s busy time schedules• Not effective much as face to face interviews• Come up with accurate conclusion• Recommendations Vs Reality
  • 10. Analysis & Interpretation
  • 11. Analysis & Interpretation• Scale for mean Low 00 - 20 Moderate 21 - 40 High 41 - 50
  • 12. Analysis & Interpretation• Total mean 30.6• Moderate opinion Logiwiz regarding conflicts
  • 13. Analysis & Interpretation• Total Mean 19.2• Discourage Conflicts MAS Active
  • 14. Birds eye view to the context Logiwiz
  • 15. Birds eye view to the context
  • 16. Birds eye view to the context MAS Active
  • 17. Birds eye view to the context
  • 18. Summary Neutral Depends onthe situation
  • 19. SummaryLogiwiz Limited• Neither encourage nor discourage• Situational Adjustment
  • 20. Summary DiscourageOrganizational Conflicts
  • 21. SummaryMAS Active• Completely discourage• Conflicts eradicate the productivity• It will damage to the brand image• Eliminate before arise
  • 22. RecommendationLogiwiz Limited MAS Active• Neither encourage nor discourage organizational • Totally discourage conflicts potential conflicts• Responding to the • Should understand conflicting situations conflicts have positive and depending on the situation may not work always negative impacts• Should have a clear conflict • Should absorb positive resolution policy side of conflicts
  • 23. Thank You……“Whenever youre in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude.” -- William James