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Making Customer Engagement Profitable

by on Nov 25, 2010

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There’s some difficulty reaching a consensus on what customer engagement is and how to do it, which is why we began a research programme ...

There’s some difficulty reaching a consensus on what customer engagement is and how to do it, which is why we began a research programme
in 2009 to produce clearer guidelines for our current and prospective clients.

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Making Customer Engagement Profitable Making Customer Engagement Profitable Document Transcript