RETAIL SOLUTIONS                                          iPOS: Mobile Point-of-Service                                   ...
RETAIL SOLUTIONS                                    Architecture                                    The iPOS solution is c...
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Infogain IPos,Mpos,Vpos

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IPos,Mpos,Vpos

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Infogain IPos,Mpos,Vpos

  1. 1. RETAIL SOLUTIONS iPOS: Mobile Point-of-Service Exceptional Service, On the Go In days past, retailers were generally unaware of their customers until they arrived at the check-out counter. That meant generally 20-30 minutes of missed opportunity to understand and interact with the customer. Today, retailers focus on increasing their sales conversion rates and average tickets by getting their sales associates out from behind registers and having them interact closely with customers during their shopping experience.BUSINESS BENEFITS Mobile Point of Servicel Improved customer servicel Reduced labor costs Infogain’s Mobile Point of Service Solution (iPOS) offers a compelling mobile platform withl Increase front-line workers’ integrated peripherals. iPOS enables your store clerks to handle customer purchases from any efficiency, productivity and location in or near the store. The result: delighted customers and increased sales. profitabilityl Increase in store floor selling spacel Faster resolution to customer Infogain’s iPOS solution is available to both existing and new Oracle Retail customers. queriesl Accelerate checkoutl Strengthen customer data security Functionalityl Increase in sales conversion rates Out of the box, the solution supports the Point of Service functionality appropriate for the sales floor, including product look-up, basic CRM and line busting. The solution functionality includes: l Log-in and log-out l Scanned or manual entry of items l View item details l Delete, cancel or suspend a transaction l Credit card payment using swipe or manual entry l Accept electronic signature on screen via finger/stylus l Customer data acquisition l Issue paperless receipt using Infogain’s eReceipt solution
  2. 2. RETAIL SOLUTIONS Architecture The iPOS solution is composed of a client application running on an iPad Touch-basedEND-TO-END STORE SOLUTIONS hardware platform connected to a Virtual Point of Service J2EE application that interfaces tol POS Implementation a server based version of the Oracle Retail POS client. The solution also facilitates remotel POS Customization printing and use with Apple-based terminals.l POS-EBS Integrationl Retail Mobilityl Retail Application Management iPOS Benefits l Improves overall customer experience within the store l Increase POS capacity during peak periods without giving up floor space l Simple, fast and convenient shopping experienceUSA: +1-408-355-6000UK: +44-(0)-161-602-3500INDIA: +91-120-244 5144 All trademarks, trade names, service marks and logos referenced herein belong to their respective companieswww.infogain.com © Copyright Infogain Corporation, 2010. All rights reserved. 06/10

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