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Ebmc recruitment consultant02 (2) Presentation Transcript

  • 1. EBMC RECRUITMENTCONSULTANTENGLISH TRAINING PROGRAM FOR2013
  • 2. Be Professional at English
  • 3. COURSESI. English For secretaries and administrativepersonnelII. English for Sales and MarketingIII. English for business CommunicationIV. English for Business WritingV. English for hotel and catering industryVI. English for international tourismVII.English for Human resource managersVIII.English for Business Studies
  • 4. English For secretaries andadministrative personnelI. Locating peopleII. People at workIII. Dealing with numbersIV. Talking and giving messagesV. Receiving visitorsVI. Forms, envelopes and lettersVII.RequestsVIII.Quotations and ordersIX. CVs and application lettersX. Inter office memos
  • 5. XI. Reading skillsXII. Describing qualitiesXIII. Office dutiesXIV. Office equipmentXV. Work with computersEnglish For secretaries andadministrative personnel
  • 6. English for Sales and MarketingI. The Art of Marketing and SalesII. ProductsIII. The skills to sellIV. Effective sales lettersV. Advertisements that work
  • 7. English for business CommunicationI. Cultural diversity and socialisingII. TelephoningIII. PresentationsIV. MeetingsV. Negotiations
  • 8. English for Business WritingI. Writing English for Global BusinessII. The word power skills systemIII. Quality matters ( checklist actions and mistakes)IV. Punctuation and grammar tipsV. Writing tips for everyday businessVI. EmailsVII. Abbreviations in Business
  • 9. English for hotel and catering industryI. Taking phone callsII. Giving informationIII. Taking room reservationIV. Taking restaurant bookingV. Giving polite explanationsVI. Receiving guestsVII. Serving in the barVIII.InstructionsIX. Taking a food orderX. Talking about wine
  • 10. XI. Dealing with requestsXII. Describing dishesXIII. Dealing with complaintsXIV. Jobs and workplacesXV. Giving direction indoors and outdoorsXVI. Facilities for the business travellerXVII. Offering help and serviceXVIII. Paying billsXIX. Payment queriesEnglish for hotel and catering industry
  • 11. English for international tourismI. Careers in tourismII. DestinationsIII. Hotel facilitiesIV. Tour operatorsV. Dealing with guestsVI. Travel agenciesVII. Hotel reservations seeing the sightsVIII.Traditions
  • 12. English for Human resource managersI. Company positionsII. Recruitment advertisingIII. Job descriptionIV. Applicant formsV. The recruitment processVI. Personal qualitiesVII. Contract of employmentVIII. Working hoursIX. AppraisalsX. Rewards and benefits
  • 13. XI. LettersXII. Industrial relationsXIII. Health and safetyXIV. Discipline and problems at workXV. Personnel training and developmentEnglish for Human resource managers
  • 14. English for Business StudiesI. The three sectors of economyII. ManagementIII. Company structureIV. Labor relationsV. ProductionVI. MarketingVII. Promotional toolsVIII.Accounting and financial toolsIX. BankingX. Stocks and shares
  • 15. I. Takeovers, mergers and buyoutsII. Business ethicsIII. Central banking and taxationIV. Keynesianism and monetarismV. International tradeVI. Entrepreneurs and venture capitalEnglish for Business Studies