Epiplex 500
Process Training Content Creation
and
LMS
StratBeans Consulting
Confidential and Proprietary www.stratbeans.com
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Content
 Introduction
 Epiplex Customers
 Customer Benefit Realised
 How Epiplex Works
 Enterprise Problems Tackled With Epiplex
 Cost Savings
 Quality Improvements
 Operational Benefits
 Contacts
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Epiplex Introduction
 Used by Trainers / Subject Matter Experts / Quality
consultants for process training
• About 250 among Global 2000 clients
 Captures all windows based application systems
• Including Web /Java / Desktop/ Mainframe applications
• Cirix Application , VDI Applications
• Auto-generates documents with steps and screeshots
• Flash, MS Word , HTML format , .ppt, XML , .pdf
• Audio/ Visual simulations mimics actual process
 Develop your own Learning Management System
(LMS) from scratch
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Epiplex Customers
 Several Clients from US/ UK and India
 About 250 among Global 2000 Co.s
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Customer Benefits Realized
 Hartford, a large P&C insurance company used to
deploy separate training applications
• Subject matter experts developed the documentations
• over $1M a year saved by avoiding deployment costs
 Aetna had wide variation 100-200%, at claims
processing centers.
• Although they have many management tools, but they
could not identify the root cause of the variation.
• They are using Epiplex software to capture, in detail, how
the claims processors are doing their jobs to identify the
root cause of poor performance.
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How Epiplex Works
CAPTURE:
• A business expert demonstrates the process on his computer and it is
automatically captured during demonstration
• Voice instructions also captured side by side
GENERATE
• Training modules/ elearnings and SOPs are generated
• HTML, .doc, .ppt, .pdf , .xml, flash, dhtml formats
EDIT
• Attach Sticky notes callouts to screen images
• Add voice annotations to steps
LEARNING MANAGEMENT SYSTEM (LMS)
• Create Lean LMS from the scratch or integrate with existing LMS
MODEL
• Develop Workflow Model for target process
• Stitch all content with business logic and case scenarios
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Enterprise Problems Tackled
With Epiplex
 Reducing Cost of training
 Reducing Cost of Assessment and performance tracking
 Ensuring Consistency in performance
 Attrition Proofing
 Detecting and Replicating Best Practitioners Performance
Enterprise wide
 Improving quality of Training content
 Training Large Geographically Dispersed Teams repeatedly
 Better utilisation of SME time
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Cost Savings
 Reduction in Time and Cost of Training and Support,
by 50-70%
 Business Expert’s time used efficiently
 In lesser time more elaborate documentation
possible in multiple formats
 Low Cost of ownership
• No license fee for content usage
• Concurrent licenses can be shared by many users within an
organisation for content development
• Similar A/V content creation costs about 1000 USD per hr
• Third party LMS normally costs more than 20000 USD
 Total T&L cost reduced by improved knowledge
transfer and lesser travel required during transitions
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Quality Improvements
 Trainees can be tracked to ensure compliance
• Find out the best performers
• Find out improvement scope
• Comparative analysis can be done
• Short cuts can be discovered
 Templates enforce document standardisation
 Hi Maintainability content
 Shortcuts and better ways of doing a process can be
discovered
 Simulations help benchmark the best performer
performance
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Operational Benefits
 Three levels of support provided 24x 5
 17 languages supported
 Very little training for using Epiplex
 Share content on the web and in many other ways
 Complies with SCROM and AICC standards
• Can be integrated into 3rd party learning management
systems (LMS)
• Also own LMS can be created from scratch
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Contact
StratBeans Consulting
http://www.stratbeans.com/products
episupport@stratbeans.com
+91 9899970269
Ask us for FREE TRIAL
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