Epiplex 500 Automated Training Content Creation/ Tracking StratBeans Consulting www.stratbeans.com

Content Introduction Epiplex in Action Customer Benefit Realised Benefits Summary Enterprise Problems Tackled With Epiplex Cost Savings Quality Improvements Operational Benefits Contacts

Introduction

Epiplex in Action

Customer Benefit Realised

Benefits Summary

Enterprise Problems Tackled With Epiplex

Cost Savings

Quality Improvements

Operational Benefits

Contacts

Introduction There are more than 250 epiplex clients globally StratBeans Consulting promoted by IIM / IIT alumni provides Epiplex and many innovative products - Epiplex support backbone is located at Bangalore and 24* 5 support is given globally Few Indian Clients- Hero Honda, M&M, Saint Gobain, Jindal Steel Epiplex Journey

There are more than 250 epiplex clients globally

StratBeans Consulting promoted by IIM / IIT alumni provides Epiplex and many innovative products

- Epiplex support backbone is located at Bangalore and 24* 5 support is given globally

Introduction Stratbeans Consulting is an innovative IT products company With office in India (Gurgaon, Bangalore) and USA (Houston, Texas) it offers several products and services Epiplex helps customers reduce costs, establish internal best practices, and increase ROI in all enterprise applications by making process applications more efficient and by mirroring user best practices throughout the enterprise in the fastest time possible. Initially Epiplex Business Process Platform was developed as Automated Process Documentation and Training solution by Epiance in 2001 Epiance won most innovative company award in 2007 from Microsoft corporation

Stratbeans Consulting is an innovative IT products company

With office in India (Gurgaon, Bangalore) and USA (Houston, Texas) it offers several products and services

Epiplex helps customers reduce costs, establish internal best practices, and increase ROI in all enterprise applications

by making process applications more efficient and

by mirroring user best practices throughout the enterprise in the fastest time possible.

Initially Epiplex Business Process Platform was developed as Automated Process Documentation and Training solution by Epiance in 2001

Epiance won most innovative company award in 2007 from Microsoft corporation

Epiplex in Action contd.. SMEs Performs a process 1 Capture Users Trainees access assigned content for Learning and Dev. from their own location 3 Content Usage Users Users Epiplex generates process content 2 Generate Elearnings Feedback Surveys Quizzes Repository Legacy Content - User Performance - User Activity - Scores - User Feedback 4 Tracking and MIS Senior Management gets MIS

Epiplex In Action It captures all application systems non intrusively All applications including Web applications, Java applications, Desktop applications and mainframe terminal emulators Generate “Documents” Give step by step process description in MS Word , pdf ,HTML , PPT , XML formats Generate “Simulations” Re-play the process demon Allow users to experience the simulated environment and perform process steps Automatic Guidance if some step is not performed correctly Assessments – Two categories Procedural and question bank based User/ Usage Tracking - optional User registration and tracking of all content for finding best performers and also comparative performance reporting

It captures all application systems non intrusively

All applications including Web applications, Java applications, Desktop applications and mainframe terminal emulators

Generate “Documents”

Give step by step process description in MS Word , pdf ,HTML , PPT , XML formats

Generate “Simulations”

Re-play the process demon

Allow users to experience the simulated environment and perform process steps

Automatic Guidance if some step is not performed correctly

Assessments – Two categories

Procedural and question bank based

User/ Usage Tracking - optional

User registration and tracking of all content for finding best performers and also comparative performance reporting

Customer Benefits Realized Hartford, a large P&C insurance company used to deploy separate training applications mostly subject matter experts developed simulations and documentation saving over $1M /yr by avoiding deployment costs and saving 80+% time Aetna had wide variation 100-200%, in their claims processing centers. Although they have many management tools, but they could not identify the root cause of the variation. They are using Epiplex software to capture, in detail, how the claims processors are doing their jobs to identify the root cause of poor performance.

Hartford, a large P&C insurance company

used to deploy separate training applications

mostly subject matter experts developed simulations and documentation

saving over $1M /yr by avoiding deployment costs and

saving 80+% time

Aetna had wide variation 100-200%, in their claims processing centers.

Although they have many management tools, but they could not identify the root cause of the variation.

They are using Epiplex software to capture, in detail, how the claims processors are doing their jobs to identify the root cause of poor performance.

Enterprise Problems Tackled With Epiplex Ensuring Consistency in performance Coping with attrition Replicating Best Practitioners Performance Enterprise wide Improving quality of Training content Training Large Teams repeatedly Reducing Cost of training Reducing Cost of Assessment Better utilisation of SME avilability

Ensuring Consistency in performance

Coping with attrition

Replicating Best Practitioners Performance Enterprise wide

Improving quality of Training content

Training Large Teams repeatedly

Reducing Cost of training

Reducing Cost of Assessment

Better utilisation of SME avilability

Cost Savings Content creation could become faster at-least 80 % manual work can be addressed Reduction in Time and Cost of Training and Support, potentially by 50-70% SMEs would be used more efficiently, in lesser time more elaborate documentation would be possible with better annotations Training time would go down for new hires Similar audio visual content requires expensive flash programmers Since the content can be distributed through multiple channels it should reduce the training cost by creating several self paced training modules The total transition cycle time can be reduced with faster knowledge transfer Total T&L cost can be reduced by improved knowledge transfer and lesser travel required during transitions

Content creation could become faster at-least 80 % manual work can be addressed

Reduction in Time and Cost of Training and Support, potentially by 50-70%

SMEs would be used more efficiently, in lesser time more elaborate documentation would be possible with better annotations

Training time would go down for new hires

Similar audio visual content requires expensive flash programmers

Since the content can be distributed through multiple channels

it should reduce the training cost by creating several self paced training modules

The total transition cycle time can be reduced with faster knowledge transfer

Total T&L cost can be reduced by improved knowledge transfer and lesser travel required during transitions

Quality Improvements Structured templates enforce document standardisation Maintainability of the content increases Shortcuts and better ways of doing a process can be recorded Guided feedback in Simulation reinforces correct path understanding in the business process Simulations helps in benchmarking the best performer performance Associate performance goes up due to better assimilation of knowledge and skills in the simulated environment Security features data and image masking are done easily application that should not be captured are isolated

Structured templates enforce document standardisation

Maintainability of the content increases

Shortcuts and better ways of doing a process can be recorded

Guided feedback in Simulation reinforces correct path understanding in the business process

Simulations helps in benchmarking the best performer performance

Associate performance goes up due to better assimilation of knowledge and skills in the simulated environment

Security features

data and image masking are done easily

application that should not be captured are isolated

Operational Benefits Three levels of support is provided on 24x 5 basis 17 languages supported Better ease of use implies minimal training for Epiplex deployment Epiplex is well suited for business users, minimal technical skills needed Collaborative features are available for content development The content can be easily deployed on the web Epiplex complied with SCROM and AICC standards and therefore the content can be integrated into learning management systems if needed Optionally a Lean LMS can be crafted out of Epiplex technology

Three levels of support is provided on 24x 5 basis

17 languages supported

Better ease of use implies minimal training for Epiplex deployment

Epiplex is well suited for business users, minimal technical skills needed

Collaborative features are available for content development

The content can be easily deployed on the web

Epiplex complied with SCROM and AICC standards and therefore the content can be integrated into learning management systems if needed

Optionally a Lean LMS can be crafted out of Epiplex technology

Contact StratBeans Consulting http://www.stratbeans.com/products [email_address] +91 989-997-0269 +91-124-4377657 #1 Unitech Trade Center Ground Floor Sector 43, Gurgaon 122002 Ask us for FREE demo and trial

StratBeans Consulting

http://www.stratbeans.com/products

[email_address]

+91 989-997-0269

+91-124-4377657

#1 Unitech Trade Center

Ground Floor

Sector 43, Gurgaon 122002

Ask us for FREE demo and trial