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5 Tips to Improve the Odds of Your CRM Success
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5 Tips to Improve the Odds of Your CRM Success

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5 tips to improve the odds of your CRM success: ...

5 tips to improve the odds of your CRM success:
1. Be customer focused
2. Be relevant
3. Keep it fresh
4. Create a dialogue
5. Measure success

More CRM and Loyalty Marketing Resources

Loyalty Blog: http://www.customerinsightgroup.com/loyaltyblog/

eBooks: http://www.customerinsightgroup.com/white-papers

Loyalty Workshops: http://www.customerinsightgroup.com/custom-loyalty-workshops

Systematic New Loyalty Program Development: http://www.customerinsightgroup.com/systematic-new-loyalty-program

Pinterest: http://pinterest.com/engagekeepgrow/


Who is Customer Insight Group?

Customer Insight Group, Inc. leads the way in the evolution of how companies engage their customers, positively motivate them and earn their long-term loyalty. Our extensive client work is testimony to our depth of knowledge and ability to apply strategic insight and solutions to a wide variety of business objectives. Our team’s client experience includes: NHFA, Thomasville Furniture, The Maxim Group Carpet Franchise, Ashro, A&P, The Bon Ton, Crate & Barrel, Dick’s Sporting Goods, Edwin Watts Golf, GE Consumer Finance, Monroe and Main, Swiss Colony, Midnight Velvet, MySwingle.com, The Great Indoors, G.H. Bass, Golf Galaxy, Helzberg Diamonds, HSBC, Kohl’s, La-z-boy Furniture Franchise, MCI, Payless ShoeSource, Pier 1 Imports, Petco, Proflowers.com, Regis University, Ruby Tuesday, S&K Menswear, Sierra Trading Post, Stein Mart, Tommy Hilfiger, Ulta, as well as various other leading companies.

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    5 Tips to Improve the Odds of Your CRM Success 5 Tips to Improve the Odds of Your CRM Success Presentation Transcript

    • Tips to Improve the Odds of Your CRM Success
    • 1. Be Customer Focused Don’t let the data get trapped in marketing. Create a customer-inspired culture by having a systematic approach to sharing customer insight.© 2012 Customer Insight GroupWebsite: www.customerinsightgroup.comPhone: 303.422.9758
    • 2. Be Relevant Build a customer relevant relationship by using customer insight to tailor your message to address individual customer’s needs, preferences and interests.© 2012 Customer Insight GroupWebsite: www.customerinsightgroup.comPhone: 303.422.9758
    • 3. Keep ItFresh Continuously refresh and refine your strategy to stay in tune with the market and your customers.© 2012 Customer Insight GroupWebsite: www.customerinsightgroup.comPhone: 303.422.9758
    • 4. Create aDialogue Starting a conversation with your customers gives you the opportunity to understand their lifestyle, life stage, needs, wants, aspirations and expectations.© 2012 Customer Insight GroupWebsite: www.customerinsightgroup.comPhone: 303.422.9758
    • 5. MeasureSuccess Measure the company’s success from the customer’s point of view.© 2012 Customer Insight GroupWebsite: www.customerinsightgroup.comPhone: 303.422.9758
    • About Us Customer Insight Group is a strategic marketing company that uses customer information to help its clients engage in successful and profitable long-term relationships with each and every customer. Loyalty Marketing & Social Media Marketing Services: • Strategy • Design • Implementation • Program Management • Program Refinement© 2012 Customer Insight GroupWebsite: www.customerinsightgroup.comPhone: 303.422.9758
    • Free Loyalty Report Check out Customer Insight Group’s FREE Loyalty Report! http://www.customerinsightgroup.com/white_papers/brochure_loyaltyreport_2011.pdf© 2012 Customer Insight GroupWebsite: www.customerinsightgroup.comPhone: 303.422.9758
    • ConnectWith Us www.customerinsightgroup.com linkedin.com/company/240235?trk=tyah customerinsightgroup.com/rss-feed/ info@customerinsightgroup.com twitter.com/internethowto facebook.com/customerinsightgroup