Training your clients on how to
       manage content
        Salim Lakhani – WebEnabled.com
  Carl Wiedemann - Growing Ve...
Why train?
Training your clients
•   what to train clients on
•   how to train them
•   how to document SOPs
•   how to simplify Drup...
What to train clients on
• Ask clients to document:
    – what they’re going to do!
    – who’s going to do what…
    – Wh...
how to train them
• FAQs
  – Their questions, Your answers
• Videos
  – Fast & Easy
  – Captures screens & voice-over
• Pu...
simplifying Drupal's admin interface
                             root




                             user
Videos
• Tools
  – Camtasia
  – Gotomeeting
  – ScreenCast.com
  – Etc.
And remember
• You can charge for it!
Upcoming SlideShare
Loading in...5
×

Training your clients on how to manage content

615

Published on

Published in: Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
615
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
4
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Training your clients on how to manage content

  1. 1. Training your clients on how to manage content Salim Lakhani – WebEnabled.com Carl Wiedemann - Growing Venture Solutions Justin Toupin - Aten Design Group Adam Mordecai - Advomatic
  2. 2. Why train?
  3. 3. Training your clients • what to train clients on • how to train them • how to document SOPs • how to simplify Drupal's admin interface • real-life examples/case studies
  4. 4. What to train clients on • Ask clients to document: – what they’re going to do! – who’s going to do what… – What their process?* a s k Req & Spec Dev & Test UAT Document Go Live!
  5. 5. how to train them • FAQs – Their questions, Your answers • Videos – Fast & Easy – Captures screens & voice-over • Put it under /help on their site!
  6. 6. simplifying Drupal's admin interface root user
  7. 7. Videos • Tools – Camtasia – Gotomeeting – ScreenCast.com – Etc.
  8. 8. And remember • You can charge for it!
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×