PMP : Webinar on Quality Planning

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Webinar on Quality Planning, planning process of Project Quality Management

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PMP : Webinar on Quality Planning

  1. 1. Saket BansalPMP, PMI-ACP, CSM , ITIL-Fwww.izenbridge.com 1
  2. 2. www.iZenBridge.com 2
  3. 3. www.iZenBridge.com 3Quality is Conformance toRequirement- CrosBy“Degree to which a set of inherentcharacteristics fulfils requirements” ISOQuality is planned ,designed and build in -not inspected in.Fitness for use.- Joseph M. Juran
  4. 4. www.iZenBridge.com 4
  5. 5. www.iZenBridge.com 5Product ProjectBreakdownSlowReworkErrorQuality planningmanages both
  6. 6. Documenthow theproject willdemonstratethecompliancewww.iZenBridge.com 6IdentifyQualityRequirements
  7. 7. www.iZenBridge.com 7Inception Development Growth Maturity DeclineEnterprise Quality ManagementProduct LifecycleProject Quality Management
  8. 8. www.iZenBridge.com 8Customer SatisfactionPrevention over InspectionContinuous ImprovementManagement Responsibility
  9. 9. 9
  10. 10. 10
  11. 11. 11Cost of Conformance Cost of Non-ConformancePreventive Cost• Training• Documented ProcessAppraisal Cost• Testing• InspectionInternal Failure Cost• Rework• ScrapExternal Failure Cost• Warranty• Loss of Business
  12. 12. www.iZenBridge.com 12CostofQualityBenefit of Quality
  13. 13. 13
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  15. 15. www.iZenBridge.com 15
  16. 16. www.iZenBridge.com 16A Structured tool, used to verify thatset of required steps has beenperformedUsed in Quality Control processExamples•Checklist for giving build•Checklist for Installation•Checklist for product verification
  17. 17. www.iZenBridge.com 17Describe Project or Product AttributeDescribe process for measuring theseattributesUsed in Quality Assurance and QualityControl ProcessExample•Schedule Variance•Defect Frequency•Failure rate•Availability
  18. 18. www.iZenBridge.com 18How the process will be analyzed?•Process boundaries•Process configuration•Process metrics•Target for improved performance
  19. 19. www.iZenBridge.com 19QualityManagementPlanProcessImprovementPlanQualityMetricsQualityChecklistDevelopProjectManagementPlanIdentify RiskPerformQualityAssurancePerformQualityControl
  20. 20. www.iZenBridge.com 20QuizQuiz
  21. 21. A. Quality MatricesB. Quality ChecklistC. Quality PlanningD. Quality Assurancewww.iZenBridge.com 21
  22. 22. A. A category assigned to productor service having the samefunctional use but differenttechnical characteristicsB. Degree to which a set ofinherentcharacteristics fulfils requirementsC. Categorization of productbased on its qualityD. An representation of cost ofqualitywww.iZenBridge.com 22C 13%
  23. 23. A. Quality MatricesB. Quality ChecklistsC. Process Improvement PlanD. Cost of Qualitywww.iZenBridge.com 23A 19 %
  24. 24. A. Destructive TestingB. TrainingC. DocumentationD. Reworkwww.iZenBridge.com 24
  25. 25. A. Process improvement planspecifies the quality goals which project must meetB. It outlines the key steps thatmust be performed as a partof quality controlC. It details the quality policy ofthe projectD. It details the steps to analyzeprocesses to find and removenon value added activitieswww.iZenBridge.com 25
  26. 26. www.iZenBridge.com 26Frequent WebinarsFocused Google hangout sessionsOnline Forumhttp://forums.izenbridge.com/
  27. 27. www.iZenBridge.com 27Facebook Group•www.facebook.com/groups/PMPMeetup/Facebook Page•http://www.facebook.com/izenbridgeYoutube channel•http://www.youtube.com/izenbridge
  28. 28. iZenBridge.com 28Saket BansalSaket.Bansal@iZenBridge.comM: 9910802561Web: www.iZenBridge.comLinkedIn:www.linkedin.com/in/saketbansal

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