,Crime & Criminal TrackingNetwork and Systems(CCTNS)E-Governance Mission Mode Project (MMP)of MHA, GoIRFP for State System IntegratorKarnatakaState Crime Record BureauBangaloreFunctional & TechnicalSpecifications Volume -I
Karnataka State Police RFP for Selection of State System Integrator 1E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 2011Document HistoryVersion Date of Submission Created byFirst Version 05/07/2011 Karnataka State Police
Karnataka State Police RFP for Selection of State System Integrator 2E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 2011TABLE OF CONTENTSS. NO. CONTENTS PAGE NO1. PROJECT INTRODUCTION 81.1 PROJECT BACKGROUND 121.2 BACKGROUND OF POLICE SYSTEMS IN INDIA 131.3 OVERVIEW OF CRIME AND CRIMINALS TRACKING NETWORK AND SYSTEMS (CCTNS) 151.4 VISION & OBJECTIVE OF CCTNS 161.5 DESIRED OUT COME OF CCTNS 171.6 GOALS OF THIS RFP 181.7 RFP ISSUING AUTHORITY 191.8 STRUCTURE OF THE RFP 192 POLICE IT & OTHER LEGACY ,LEGACY SYSTEM & ICT INFRASTRUCTURE 202.1 OVERVIEW OF POLICE IT 202.2 EXISTING LEGACY SYSTEMS 262.3 EXISTING DATA CENTER INFRASTRUCTURE 322.4 EXISTING WAN INFRASTRUCTURE 412.5 EXISTING CLIENT SIDE INFRASTRUCTURE 423. IMPLEMENTATION FRAME WORK OF POLICE IT/CCTNS PROJECT 663.1 OVERVIEW OF CURRENT STATUS OF POLICE IT PROJECT 673.2 SUMMARY OF POLICE IT GAPS & IMPLEMENTATION SCOPE 693.3 TRANSITION REQUIREMENT & RESPONSIBILITY 724. CORE APPLICATION SOFTWARE 744.1 CAS (CENTER) 744.2 CAS (STATE) 754.3 ROLE OF SOFTWARE DEVELOPMENT AGENCY (SDA) POLICE IT & CAS INTEGRATIONS 765. GEOGRAPHICAL COVERAGE OF THE PROJECT 786. SCOPE OF SERVICES 846.1 OVERVIEW OF THE SCOPE OF WORK FOR THE SYS TEM INTEGRATOR 866.2 PROJECT PLANNING AND MANAGEMENT 876.3 CONFIGURATION , CUSTOMIZATION AND EXTENSION (NEW MODULES) OF POLICEIT/ AND INTEGRATION WITH CAS (CENTER) AND EXTERNAL AGENCIES936.4 SITE PREPARATION AT POLICE STATIONS AND HIGHER OFFICES 946.5 INFRASTRUCTURE AT THE CLIENT SIDE LOCATIONS 956.6 DATA MIGRATION AND DATA DIGITIZATION 996.7 IT INFRASTRUCTURE SETUP AT DATA CENTRE & DISASTER RECOVERY CENTER 1026.8 NETWORK CONNECTIVITY FOR POLICE STATION, HIGHER OFFICES, DATACENTRE & DRC 1096.9 INFRASTRUCTURE MAINTENANCE AND FACILITY MANAGEMENT 1106.10 CAPACITY BUILDING, CHANGE MANAGEMENT AND COMMUNICATION & AWARENESS 1246.11 TRAINING 1296.12 HELPDESK OPERATIONS 130
Karnataka State Police RFP for Selection of State System Integrator 3E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 20116.13 SLA MONITORING 1316.14 HANDHOLDING SUPPORT 1326.15 PROVIDING WARRANTIES 1347 REQUIREMENT ON ADHERENCE TO STANDARDS 1378 SUPPORT TO 3RDPARTY ACCEPTANCE TESTING, AUDIT AND CERTIFICATION 1389 ROLLOUT PLAN 14310 BUSINESS MODEL 14511 TEAM STRUCTURE AND COMPOSITION 14912 EXIT MANAGEMENT & TRANSITION AT THE END OF THE CONTRACT PERIOD 159ANNEXURE -A POLICE IT ERP APPLICATION 160ANNEXURE-B IT INFRASTRUCTURE AT DATACENTRE & DISASTER RECOVERY CENTER 199ANNEXURE-C SITE PREPARATION AT POLICE STATION AND HIGHER OFFICES 261ANNEXURE-D DATA DIGITISATION AND MIGRATION 273ANNEXURE-E NETWORK CONNECTIVITY AT POLICE STATION, HIGHER OFFICES, DATACENTRE & DRC 284ANNEXURE-F CAPACITY BUILDING & CHANGE MANAGEMENT 330ANNEXURE-G TECHNOLOGY STACK OF EXISTING LEGACY APPLICATION 349ANNEXURE H GOVERNANCE STRUCTURE 351ANNEXURE I LIST OF DELIVERABLES AND APPROVING AUTHORITY 356ANNEXURE J EXISTING HARDWARE SPECIFICATION 357ANNEXURE K FUNCTIONAL REQUIREMENTS 354ANNEXURE L BREAKUP OF DISTRICT WISE RESOURCE DEPLOYMENT 384ANNEXURE M CURRENT AMC DETAILS 385ANNEXURE N OFFICES TO BE COVERED UNDER POLICE IT / CCTNS PROJECT 386
Karnataka State Police RFP for Selection of State System Integrator 4E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 2011Calendar of Events and Other Relevant DetailsThis tender document is being released through the e-procurement Portal of Government ofKarnataka. Interested bidders are requested to register at the portal:-https://www.eproc.karnataka.gov.in/eprocurement/regn/supplier_registration_terms.seam tosubmit their bids.S. No Information Details1. RFP reference No and Date No: CCTNS/3/CEO/KCoPS/2011-122. Non Refundable Tender Processing Fee As mentioned in e-Procurement portal3. EMD Rs. 57 Lakhs. (Rupees Sixty Lakhs only)4. Last date for submission of written queries forclarifications and date of pre-proposalconferencePlease refer to tender information inthe e-procurement portal.5. Release of response to clarifications TBD6. Last date (deadline) for receipt of proposals inresponse to RFP noticePlease refer to tender information inthe e-procurement portal.7. Place, Time and Date of opening of Technicalproposals received in response to the RFP noticePlease refer to tender information inthe e-procurement portal.8. Place, Time and Date of opening of Financialproposals received in response to the RFP noticeTBD9. Contact Person for queries IGP, PCW,Contact no. 080-2235387110. Addressee and all further communications: Police Computer Wing,MS Building, Gate 1, 7thFloor,Bangalore - 01
Karnataka State Police RFP for Selection of State System Integrator 5E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 2011AbbreviationsSl. Abbreviations Expanded1 ARF Accident Record Form2 ASP Active Server Pages3 ADGP Additional Director General of Police4 ADSP Additional Superintendent of Police5 Admin Administrative Module of Police IT Application6 AR Armed Reserve7 ASI Assistant Sub-Inspector of Police8 AVLS Automated Vehicle Logging System9 AFIS Automatic Fingerprint Identification System10 Blackberry Blackberry mobile phone based application11 BB Broadband network with at least 256 kbps connectivity12 BPR Business Process Re-engineering13 CB Capacity Building14 CAS (Center) CAS to run at the Center (NCRB)15 CAS (State) CAS to run at the State level16 CAS CCTNS Core Application Software17 CPU Central Processing Unit of a computer18 CrPC Code of Criminal Procedure, 197319 CIPA Common Integrated Police Application20 OS Computer Operating System21 CCIS Crime and Criminal Information System22 CCTNS Crime and Criminal Tracking and Network Systems23 CB Crime Branch24 CID Criminal Investigation Department25 DMZ Demilitarized Zone26 DCP Deputy Commissioner of Police27 DIG Deputy Inspector General of Police28 DSP Deputy Superintendent of Police29 DG&IGP Director General and Inspector General of Police30 DGP Director General of Police31 DCRB District Crime Record Bureau32 DIO District Information Officer33 DMT District Mission Team34 E-Beat Electronic Beat Management System35 Police IT End-to-end ERP application being developed and deployed by Karnataka State36 ERP Enterprise Resource Planning37 FTP File Transfer Protocol
Karnataka State Police RFP for Selection of State System Integrator 6E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 201138 FIR First Information Report39 FRO Foreigners Registration40 FSL Forensic Science Laboratory41 G-CARE GIS based Crime Analysis and Reporting Engine42 GD General Diary43 GIS Geographical Information System44 GB Gigabyte45 GoI Government of India46 GoK Government of Karnataka47 G2B Government to Business48 G2C Government to Citizen49 G2G Government to Government50 HQ Head Quarters51 HF High Frequency52 IPC Indian Penal Code, 186053 ICT Information and Communication Technology54 IT Act Information Technology Act, 200055 IGP Inspector General of Police56 IVRS Integrated Voice Response System57 IIS Internet Information Services, Microsoft58 ISP Internet Service Provider59 IO Investigating Officer60 KSP Karnataka State Police61 kbps Kilo bits per second62 KBPS Kilo bytes per second63 KSP DC KSP Data Center64 KSPWAN KSP Wide Area Network65 L&O Law and Order Module of Police IT66 L2 Level Two (usually referring to L2 Switch in networks)67 LAN Local Area Network68 MIS Management Information System69 MB Megabyte70 MS Microsoft Corporation71 .NET Microsofts application development framework72 MHA Ministry of Home Affairs73 MMP Mission Mode Project74 MT Motor Transport75 MVVC Motor Vehicle Verification Counter76 MFD Multi-Functional Device77 MPLS Multi-Protocol Level Switching78 NCRB National Crime Record Bureau79 NeGP National e-Governance Plan
Karnataka State Police RFP for Selection of State System Integrator 7E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 201180 NHRC National Human Rights Commission81 NIC National Informatics Centre82 NOC No Objection Certificate83 NCR Non Cognizance Report84 PCW Police Computer Wing, Karnataka85 PC Police Constable86 PD Police Department87 PI Police Inspector88 PS Police Station89 PSI Police Sub-Inspector90 PTC Police Training College91 PTS Police Training School92 PIM Project Implementation & Monitoring Report93 PMU Project Management Unit94 RAM Random Access Memory95 RTO Regional Transport Office96 RTI Right to Information Act97 SLA Service Level Agreement98 SDD Software Design Document99 SB Special Branch100 SCRB State Crime Record Bureau101 SDA State Designated Agency102 SIO State Information Officer103 SMT State Mission Team104 SPMC State Programme Management Consultant105 SPMU State Project Monitoring Unit106 SWAN State Wide Area Network107 SHO Station House Officer108 SQL Structured Query Language109 SI Sub Inspector110 SDM Sub-Divisional Magistrate111 SDPO Sub-Divisional Police Office112 SP Superintendent of Police113 SI System Integrator114 SRS System Requirements Specification115 TB Tera Byte116 UI Under Investigation117 UT Union Territory118 VHF Very High Frequency119 VPN Virtual Private Network120 VPNoBB VPN over Broadband121 WAN Wide Area Network
Karnataka State Police RFP for Selection of State System Integrator 8E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 20111. PROJECT INTRODUCTIONExecutive SummaryThe Ministry of Home Affairs has conceptualized the Crime & Criminals Tracking Network and Systems(CCTNS) project as a Mission Mode Project under the National e-Governance Plan (NeGP). CCTNSenvisaged at principles of e-Governance and creation of a nationwide networking infrastructure forevolution of IT-enabled-state-of-the-art tracking system around ‘investigation of crime and detection ofcriminals’. It aims to create infrastructure and mechanism to provide the basis for evolution of an ITenabled state-of-the art workflow (Processes) automation system in a planned manner from PoliceStation level upwards and also provide public service delivery systems. It will not only automate policefunctions at police station and higher levels but will also create facilities and mechanism to providepublic services like registration of online complaints, ascertaining the status of case registered at thepolice station, verification of persons etc.CCTNS will cover all the Police Stations and higher offices in the States. Necessary Hardware will beprovided at all these locations including data centers at State/UT and National headquarters. ConsiderKarnataka status of “Lead State”, Karnataka state Police will continue to use the current ERP application“POLICE IT” as its back bone software application and provide all the necessary data to NCRB as per theCCTNS project objective. All these locations will be networked by providing appropriate high-speedconnectivity for data transfer and sharing of information amongst various stakeholders.The Request for Proposal floated by the Karnataka State Police is to hire a System Integratorfwho wouldbe responsible for enhancing the existing Police IT system, as per the Gap analysis report presented withthis RFP and using its own sizing assessment, and subsequently undertake its maintenance for the next 3years. The selection of the SI would be to provide bundled services as envisaged in the CCTNS Project.This Request for Proposal outlines the following details of the CCTNS project inclusive of the detailspertaining to the ongoing POLICE IT project -Scope of Work1. Project Planning and Management, including but not limited to,a. Risk Identification and Mitigation Strategy,b. Preparation of Project Timelines along with GANTT Chart preparation,c. Preparation of Work Breakdown Structure.2. System Study, assessment and design for extension of Police IT application
Karnataka State Police RFP for Selection of State System Integrator 9E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 20113. Police IT Application Software Enhancement –a. Enhancement and deployment of a centrally hosted n-tier web based software formanaging the core processes of the department.b. Development and deployment of a web portal for showcasing the department and itsactivities as well as providing a platform for various citizen centric services.c. Deployment of additional hardware, and maintenance & monitoring of the entire stackof Servers, Storages, Network Devices, Racks and Backup devices at a central datacentre as well at business continuity / disaster recovery site.4. Site Preparation and Deployment of additional hardware and system software for running thePolice IT software at locations.5. Supporting 3rd Part Audit and User Acceptance Testing of the Final Version of the ApplicationSoftware as well as the hardware.6. Capacity building and Change Management for rolling out Police IT application software.7. Six months of Implementation, Development, Installation and Deployment with the next threemonths of stabilization before go-live.8. Providing facility management support which would include the following basic services –a. Providing consumables police stations covered by Police IT.b. Performing preventive maintenance over the entire IT systems of the department.c. Management and maintenance of department’s IT systems at operational level as perthe Service Levels, which would include provision for comprehensive AMC.9. Providing training to all staff members of the department on the ways to use the newapplication software and all its supporting components.10. Providing & maintaining service help desk – Deploying 3 HelpDesk Personnel from 8:30 AM to8:30 PM and 1 HelpDesk Personnel from 8:30 PM to 8:30 AM11. Developing & maintaining SLA measurement and monitoring system consistent with the ServiceLevel requirements of the Project.
Karnataka State Police RFP for Selection of State System Integrator 10E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 2011RFPThe RFP has been drafted in three volumes. The first volume presents the following details –1. Description of the computerization process within Karnataka State Police, including the existinglegacy systems within the department;2. Detailed scope of work for the successful bidder;3. Functional & non-functional requirements for Police IT software solution;4. GAP Analysis report for the Police IT system;5. Technical and security requirements for Police IT solution;6. Application architecture of the existing Police IT solution;7. Data Centre architecture of the existing data centre hosting the Police IT solution;8. Training and change management requirements;9. Information on the existing hardware at each Police Stations;10. Detailed bill of material of additional hardware and software required at various Police Stations;11. Acceptance Testing and Certification process for approving the deliverables provided by thesuccessful bidder;The second volume presents the following details –1. The entire bid process, including schedule and other commercial specifications;2. Prequalification criteria3. Technical evaluation criteria for short-listing the list of bidders who would be allowed toparticipate in the commercial evaluation;4. Commercial Evaluation criteria for identifying the lowest cost bidder;5. Payment schedule and procedures;6. General terms & conditions guiding the entire bidding process as well as the whole contract.
Karnataka State Police RFP for Selection of State System Integrator 11E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 2011The third volume presents the following details -1. Operational Requirements & Service Levels to be followed while implementing and maintainingthe Police IT system;2. Master Service Agreement to be signed between the successful bidder and the department;3. Project Plan, Staffing Requirements and Governance Structures;The technical evaluation of the submitted proposals would be done on five categories namely,1. Previous Project Experience.2. Detailed Methodology.3. Proposed Team and Governance Structure.4. Project Plan.Contract IssuesThe draft RFP also delves into issues relating to the following -1. Level of sub-contracting & consortium allowed within the contract;2. Model of commercial evaluation;3. Business Model.The project contract does not allow sub-contracting of core activities, of the project, by the selectedbidder. While the SI is given the liberty of outsourcing the associated activities such as facilitymanagement at police stations, imparting training and also helpdesk operations; core activities such asproject management, product development, project coordination, system administration, databaseadministration and application administration cannot be outsourced and has to be performed by theprime bidder.The model for selecting the SI would be a lowest TCO (Total Cost of Ownership) model. Under this modelall proposals which have been approved after technical evaluation would be considered for commercialevaluation and the bidder whose proposal has the lowest TCO would be chosen as the SI. The evaluationwill be done in two phases, in the first phase the proposals will be evaluated for compliance tomandatory requirements from the pre-qualification criteria. Subsequently a thorough technicalevaluation will be performed and all proposals achieving 70 or more marks in the technical evaluationcriteria will be considered for commercial evaluation. The TCO will be arrived at by summing the CAPEXand the total of NPV (Net Present Value) of the OPEX of each year.
Karnataka State Police RFP for Selection of State System Integrator 12E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 2011The business model of the project ensures milestone based payment, on capital expenditure incurred bythe vendor against all hardware, system software and application software procured. Subsequently alloperational expenditure incurred by the system integrator as part of its facility management exercisewill be paid on a quarterly basis. The RFP recognizes the necessity of incorporating changes beyond thescope of work; in case such changes are identified after 6 months post-go-live all such changes will becompensated, as and when effort is incurred, on the basis of actual effort spent using the effort ratesquoted in the commercial proposal.Implementation PlanThe implementation plan envisages rollout of Police IT services in two stages wherein the first stage willsee implementation of a Pilot, of the entire Police IT application software, across selected Police Stationsand the second stage will ensure rollout of the application software across all Police Stations.Development work for both the stages is planned to be completed by the 24th week from the date ofsign off on the contract. Subsequently user acceptance and testing, training and pilot execution isenvisioned to be accomplished by the 34th week. The pilot will cover Police Stations located in UttaraKannada, Belgaum and Bangalore Urban districts. The final rollout has to be completed by the 40thweek. The department will subsequently initiate a one month acceptance go-live (used for verifyingadherence of all conditions listed in the RFP) and subsequently, a two months stabilization period whilemeeting all the SLA conditions. Subsequently on successful completion of the three month period, “Go-Live” will be considered.The successful bidder will be needed to start maintaining the existing IT infrastructure of thedepartment from the day of signing of the agreement. After “Go-Live” the maintenance phase for allnew assets deployed under this project will commence which will be applicable for a period of 2 years.During the maintenance phase the SI has to cover the entire hardware & software provided under thiscontract using warranty or comprehensive AMC / support in case of software. For such existingequipments where AMC or Warranty will be available from the original vendor, the new SI willcoordinate and manage the AMC with the help of the previous vendor. On conclusion of the existingAMC/Warranty a new AMC managed by the SI will commence. The support for software will includeOEM premier support for any COTS software solution deployed, as well as the hardware provided atdata centre and the disaster recovery site.At the end of the contract period an exit management plan would be executed. This plan envisagesknowledge transfer and proper handholding of the new SI who would be replacing the SI selected as asuccessful outcome of this tender document.1.1 PROJECT BACKGROUNDAvailability of relevant and timely information is of utmost necessity in conduct of business by Police,particularly in investigation of crime and in tracking & detection of criminals. Police organizations
Karnataka State Police RFP for Selection of State System Integrator 13E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 2011everywhere have been handling large amounts of information and huge volume of records pertaining tocrime and criminals. Information Technology (IT) can play a very vital role in improving outcomes in theareas of Crime Investigation and Criminals Detection and other functioning of the Police organizations,by facilitating easy recording, retrieval, analysis and sharing of the pile of Information. Quick and timelyinformation availability about different facets of Police functions to the right functionaries can bring in asea change both in Crime & Criminals handling and related Operations, as well as administrativeprocesses.Creation and maintenance of databases on Crime & Criminals in digital form for sharing by all thestakeholders in the system is therefore very essential in order to effectively meet the challenges ofCrime Control and maintenance of public order. In order to achieve this, all the States should meet acommon minimum threshold in the use of IT, especially for crime & criminals related functions.Several initiatives have been introduced in the past to leverage IT in police functioning. Some of theseinitiatives include centrally initiated programs such as the NCRB-led CCIS (Crime and CriminalsInformation System) and CIPA (Common Integrated Police Application).1.2 BACK GROUND OF POLICE SYSTEMS IN INDIA1.2.1 CRIME AND CRIMINAL INFORMATION SYSTEM (CCIS)CCIS is an NCRB-driven program and has been launched in 1990. CCIS was given for implementation tothe State Police Forces. Since then, it has been implemented in 35 states and union territories and spansover 700 locations. Most of the state police headquarters and district headquarters are covered by CCISand so are some of the 14,000+ police stations in the country.CCIS is primarily an initiative to create crime- and criminals-related database that can be used for crimemonitoring by monitoring agencies such as National Crime Records Bureau (NCRB), State Crime RecordsBureaus (SCRBx) and District Crime Records Bureaus (DCRBx) and to facilitate statistical analysis of crimeand criminals related information with the States and monitoring agencies.CCIS data is used for publishing online reports such as Missing Persons report and is also used as thebasis for online query facilities that are available through the NCRB website. In addition, it is also usedby NCRB to publish an annual nation-wide Crime Report.CCIS was originally built on Unix OS and Ingres database, but has since been ported to Windowsplatform and has released its last three versions on Windows (the last release having taken place inSeptember 2002).However, CCIS focuses exclusively in Crime and Criminals information and does not address the otheraspects of Police functioning. CCIS software was more an application designed for supervisory officers atthe office of the Superintendent of Police and above and, was not meant for the usage at Police Stationslevel. This was not designed to capture the SHD (Station House Diary) routine, which is a mandatoryrequirement at the police station and other tasks. Even after improvements in the software of CCIS
Karnataka State Police RFP for Selection of State System Integrator 14E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 2011made during 2001-02 which enabled Multi-lingual support with web-based interface, it still did not caterto the requirements of the Police Station applications.1.2.2 COMMON INTEGRATED POLICE APPLICATION (CIPA)A feature common to most of the early efforts has been a predominant focus on collection of data asrequired by the monitoring agencies and on specific functions such as records management, statisticalanalysis and office automation; rather than on police stations, which are the primary sources of crime-and criminals-related data generation.In order to provide an application that supports police station operations and the investigation process,and that is common across all states and union territories, MHA had conceptualized the CommonIntegrated Police Application (CIPA) in 2004. It has been initiated as part of the “Modernization of StatePolice Forces (MPF)” scheme of the Ministry of Home Affairs. The aim of CIPA is to bring aboutcomputerization and automation in the functioning at the police station with a view to bringing inefficiency and transparency in various processes and functions at the police station level and improveservice delivery to the citizens.Common Integrated Police Application (CIPA) started in the year 2004 after a detailed study thereof by aSubgroup of domain and technical experts. The pilot project was launched in Delhi in 2005. Computerhardware, software and technical assistance were provided to police stations. 20% police stations havebeen covered under CIPA wherein, at present, FIRs are being registered digitally and some eventsrelating to investigations are also being captured. So far about 2,760 police stations, out of a total of14,000+ police stations across the country, have been covered under the Scheme.CIPA is a stand-alone application developed to be installed in police stations and to support the crimeinvestigation and prosecution functions. CIPA is a centrally managed application: an application corecentrally developed and is installed in police station. Any state-specific customizations are evaluated andmade on a need basis.The core focus of the CIPA application is the automation of police station operations. Its corefunctionality includes the following modules: (i) Registration Module (ii) Investigation Module (iii)Prosecution Module. There is also a Reporting module that addresses basic reporting needs. Benefitsrealized from CIPA include the ability to enter registration (FIR) details into the system and print outcopies and the ability to create and manage police station registers on the system, etc.CIPA is built on client-server architecture on a NIC Linux platform using Java and Postgre SQL database.Over a period of time, at one level, it was felt that, at this pace, it would take many years before allpolice stations could be covered and, at another level, that a stand-alone system of this nature wouldhave very limited utility.
Karnataka State Police RFP for Selection of State System Integrator 15E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 20111.3 OVER VIEW OF CCTNSKeeping these aspects in mind, it was decided that there is a need for expanding the functionalapplications, widening the territorial spread, and building in networking capabilities in the system, bothfrom the angle of Management Information Systems (MIS) requirements and storage, collation, analysisand transmission/sharing of crime and criminals related information at the police station, District, Stateand Central levels. In this background, the Crime and Criminal Tracking Networking and Systems (CCTNS)Scheme was conceived and incorporated in the Eleventh Five Year Plan.A need has been felt to adopt a holistic approach to address the requirements of the police, mainly withrelation to functions in the police station. There is also a need to strengthen the citizen interfaces withthe police. Interfaces need to be built with external agencies like courts, transport authorities, hospitals,and municipal authorities etc. to be able to share information between departments. Therefore, itbecomes critical that information and communication technologies are made an integral part of policingin order to enhance the efficiency and effectiveness of the Police Department.In order to realize the benefits of e-Governance fully, it is essential that a holistic approach is adoptedthat includes re-engineering and standardizing key functions of the police and creating a sustainable andsecure mechanism for sharing critical crime information across all Police Formations. CCTNS has beenconceptualized in response to the need for establishing a comprehensive e-Governance system inpolice stations across the country.The Ministry of Home Affairs has conceptualized the Crime & Criminals Tracking Network and Systems(CCTNS) project as a Mission Mode Project under the National e-Governance Plan (NeGP). This is aneffort of the Government of India to modernize the police force giving top priority enhancing outcomesin the areas of Crime Investigation and detection of Criminals; in information gathering and itsdissemination among various police organizations and units across the country and in enhancing CitizenServices.CCTNS aims at creating a comprehensive and integrated system for enhancing the efficiency andeffectiveness of policing through adoption of principles of e-Governance and creation of a nationwidenetworking infrastructure for evolution of IT-enabled-state-of-the-art tracking system around‘investigation of crime and detection of criminals.’ It aims to create infrastructure and mechanism toprovide the basis for evolution of an IT enabled state-of-the art workflow (Processes) automationsystem in a planned manner from Police Station level upwards and also provide public service deliverysystems. It will not only automate police functions at police station and higher levels but will also createfacilities and mechanism to provide public services like registration of online complaints, ascertainingthe status of case registered at the police station, verification of persons etc.CCTNS will cover all the Police Stations in the States/UTs, and also the Circle offices, Sub-Divisions,District headquarters, Range headquarters, Zonal IG offices and State/UT headquarters. NecessaryHardware will be provided at all these locations including data centers at State/UT and Nationalheadquarters. All these locations will be networked by providing appropriate high-speed connectivity fordata transfer and sharing of information amongst various stakeholders.
Karnataka State Police RFP for Selection of State System Integrator 16E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 20111.4 VISION AND OBJECTIVES OF CCTNSVision: To transform the police force into a knowledge-based force and improve the delivery of citizen-centric services through enhancing the efficiency and effectiveness of the police stations by creating aplatform for sharing crime and criminal information across the police stations in the country.The overall objective of the MMP is based on enhancing the operational efficiency and effectiveness ofthe police force in delivering the services.The broad objectives of the project are as follows:a) Improve Service Delivery to the PublicCitizens should be able to access police services through multiple, transparent, and easily accessiblechannels in a citizen-friendly manner. The focus is not only to improve the current modes of theservice delivery but also provide alternate modes such as internet for the public to communicatewith the police.b) Provide Enhanced Tools for Law & Order Maintenance, Investigation, Crime Prevention, &Traffic ManagementLaw & Order Maintenance, Investigation, Crime Prevention, and Traffic Management are corecomponents of policing work. Information technology can both enable and improve theeffectiveness and efficiency of the core activities of the police. Police should be provided with dataamenable for easier and faster analysis in order to enable them to make better and informeddecisions.c) Increase Operational EfficiencyPolice should spend more time on the public facing functions. Information technology solutionsshould help in reducing the repetitive paperwork/records and making the back-office functionsmore efficient.d) Create a platform for sharing crime & criminal information across the countryThere is a critical need to create a platform for sharing crime and criminal information across policestations within and between the different states in order to increase the effectiveness in dealingwith criminals across the state borders.
Karnataka State Police RFP for Selection of State System Integrator 17E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 20111.5 DESIRED OUTCOMES OF CCTNSThe following are the expected benefits envisaged from successful implementation of the CCTNS:a) Benefits to Citizensa. Multiple channels to access services from policeb. Simplified process for registering and tracking incidents, petitions and FIRsc. Simplified process for accessing general services such as requests for certificates,verifications, and permissionsd. Simplified process for registering grievances against policee. Simplified process for tracking the progress of the case during trialsf. Simplified access to view/report unclaimed/recovered vehicles and propertyg. Improved relationship management for victims and witnessesh. Faster and assured response from police to any emergency calls for assistanceb) Benefits to Police Departmenta. Enhanced tools for investigationb. Centralized crime and criminal information repository along with the criminal images andfingerprints with advanced search capabilitiesc. Enhanced ability to analyze crime patterns, modus operandid. Enhanced ability to analyze accidents and other road incidentse. Faster turnaround time for the analysis results (crime and traffic) to reach the officers onthe fieldf. Reduced workload of the police station back-office activities such as preparation of regularand ad-hoc reports and station records managementg. Enhanced tools to optimize resource allocation for patrols, emergency response, petitionenquiries, and other general dutiesh. A collaborative knowledge-oriented environment where knowledge is shared across thedifferent regions and units.i. Better coordination and communication with external stakeholders through implementationof electronic information exchange systemsc) Benefits to Ministry of Home Affairs (NCRB)a. Standardized means of capturing the crime and criminal data across the police stations inthe countryb. Faster and easier access to crime and criminal information across the country in a manneramenable for trend and pattern analysisc. Enhanced ability to detect crime patterns and modus operandi across the states andcommunicate to the state police departments for aiding in crime preventiond. The ability to respond faster and with greater accuracy to inquiries from the parliament,citizens and citizens groups; and to RTI queries.
Karnataka State Police RFP for Selection of State System Integrator 18E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 2011d) Benefits to External Departments (example: Jails, Courts, Passports Office, TransportDepartment, and Hospitals)a. Seamless integration with police systems for better citizen service delivery and improvedlaw enforcement1.6 GOAL OF RFPThe RFP for Karnataka is prepared in the context of further enhancing the Police IT application withservices such as citizen services, gaps with respect to the Services of Core Application Software (State)under development at NCRB, integration with other advanced applications in the State and associatedservices (capacity building, network, data center, police station and higher police office hardware) andsuccessfully rolling out the Police IT application across the entire State of Karnataka within the broadguidelines of CCTNS.The primary goal of this RFP is to select SI for Karnataka through a competitive bidding process for theroll out of Police IT in Karnataka. This volume of RFP intends to bring out all the details with respect tosolution and other requirements that are deemed necessary to share with the potential bidders. Thegoals of RFP are further elaborated below:a. To seek proposals from potential bidders or consortia of companies for providing therequirements & specifications for the enhanced Police IT Project; which includes development,deployment of Police IT project in the phases outlined in this RFP; and operation andmanagement of Police IT Project for the duration of the contract (i.e. five years) and obtainingconfirmation regarding their ability to provide these required services.b. To ascertain how potential bidders propose to deliver the services and sustain the demand andgrowth in the requirements.c. To ascertain from bidders on how they will ensure scalability and upgradeability of theinfrastructure and solution proposed to be deployed.d. To understand from the bidders as to how they intend to innovate further on this servicedelivery model.e. KCoPS shall be the sole and final authority with respect to qualifying a bidder through this RFP.The decision of KCoPS in selecting the Implementation partner or agency, who qualifies throughthis RFP, shall be final and the KCoPS reserves the right to reject any or all the bids withoutassigning any reason. The KCoPS reserves the right to negotiate with the selected agency toenhance the value through this project and to create a more amicable environment for thesmooth implementation of these projects.
Karnataka State Police RFP for Selection of State System Integrator 19E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 20111.7 RFP ISSUING AUTHORITYThis Request for Proposal (RFP) is issued by the Karnataka Computerization of Police Society (KCoPS)which is chaired by the Chief Secretary, Government of Karnataka (GoK) and has IGP, PCW as CEO andMember Secretary.State (through CCTNS Apex Committee and Empowered Committee) shall be the final authority withrespect to qualifying a bidder through this RFP. Their decision with regard to the choice of the SI whoqualifies through this RFP shall be final and the State reserves the right to reject any or all the bidswithout assigning any reason. The State further reserves the right to negotiate with the selected agencyto enhance the value through this project and to create a more amicable environment for the smoothexecution of the project.Sl. No. Item Description1 Project Title POLICE-IT (CCTNS Project implementation for KSP)2 Project Initiator Details Government of Karnataka3 Department Karnataka State Police4 Contact Person Shri. Sanjay Sahay IGP, Police Computer Wing5 Contact Details MS Building, Gate 1, Bangalore – 01Phone: (080) 223538711.8 STRUCTURE OF RFPThe Request for Proposal or RFP (this document) for selection of State System Integrator (SI) issegregated into the following three volumes:Volume I – Functional Requirements & Technical Specifications‘Volume I’ provides Introduction to the Project, and the Scope of Services required from the StateSystem Integrator.Volume II – Commercial Specifications & Bid Process‘Volume II’ details the General Terms & Conditions with respect to the bid process managementincluding bid submission forms to be adopted for the proposed project.Volume III – Operational and Legal Requirements‘Volume III’, Operational and Legal Requirements for the proposed engagement, outlines thecontractual, legal terms & conditions applicable for the proposed engagement.
Karnataka State Police RFP for Selection of State System Integrator 20E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 20112. POLICE IT AND OTHER LEGACY SYSTEMS2.1 OVER VIEW OF POLICE IT ERP APPLICATIONPolice IT is a comprehensive ERP system providing seamless integration to the day to day operations ofthe Police. Police IT in its conceptualization, creation and roll out would have a pioneering impact in theway the Police in India would go digital in the days to come. The basic features of this software are that,it is based on a centralized architecture, is bilingual (both in English and Kannada) works on a workflowdesign and has a role based access.The Police IT software application has been divided into 12 modules. These modules take care of theworkflow within the concerned module and across modules so that at the end of the day it is singleintegrated software. The core functions of Police IT have three modules namely, Crime, Law & Orderand Traffic. The Administration side has another three modules namely Finance, Administration andStores. Armed, Motor Transport and Training provide the ancillary support and the technical modulesare the Wireless and the FSL.The Management Information System (MIS) is intended to provide information dashboard to all seniorofficers. All end-user tasks are finally divided into 64 roles. The software in all has 522 screens and 417reports. Entire software over the years has gone through four major change requests and now thesoftware has been completely designed and developed to handle all the policing activities.2.2.1 FUNCTIONALITIES OF POLICE ITa. CrimeThis module facilitates the collection of detailed information about the history of the crime andcriminals and assists in investigation process. In addition it allows for generating a brief orcomprehensive account of the crime. This helps the police personnel to be able to handle andmonitor crime efficiently by studying of crimes and tracking crime related information includinghistory of criminals.b. Law and OrderThe main function of this module is to facilitate the activities involved in maintenance of Law andOrder in the State. It is subdivided into Law and Order activities, Foreigners Registration, etc. Itmaintains records pertaining to various activities within the Police Stations, foreign nationals, VIPmovements, activities of fundamental organizations, riots, agitations etc. Law and Order activitiesare mainly carried out at the Police Station Level while Intelligence module and ForeignersRegistration will be used at the District & Commissioner’s offices.
Karnataka State Police RFP for Selection of State System Integrator 21E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 2011Foreigner Registration Office (FRO): This module helps in registering and tracking foreigners visitingthe state. It helps the police personnel generate residential permit, exit permit, approvals andextensions. It also maintains complete history of foreigners.c. TrafficThis module covers various activities of law and order issues related to traffic. This module capturesdata related to accidents and fine collections (Enforcement). It generates statistical reports onvarious parameters related to accidents and fine collection.d. FinanceThis module captures information pertaining to annual budget and expenditure of the department,financial transactions like payables to various vendors, loans to police personnel, lent establishmentcollection, billing and all financial transactions of the police department.e. AdministrationThis module helps in managing the activities related to police administration in an orderly mannerand gives brief or comprehensive reports as required. The module supports personneladministration related activities. Business processes covered under this module cover the entireperiod of engagement of the police personnel with the department starting from recruitment tillretirement through maintenance of service records, transfers, leave, punishments, promotions,retirement and into pension initiation.f. StoresThe Stores module takes care of stocks, purchases, indent, issues of all items used in PoliceDepartment e.g. General Items, Motor Vehicles, Wireless Instruments, FSL Instruments, Arms andAmmunition, Vehicle Spare parts, Fuel, Oil and Lubricants and Police Properties like land, buildingand quarters. The details pertaining to kit articles are also maintained.g. Armed Reserve (AR)The details of deployment of platoons or personnel at various places for performing Law & Ordertasks by State Reserve Police, City Armed Reserves and District Armed Reserves are captured in thismodule. This module helps in administration related activities and maintenance of informationrelated to reserve police personnel. It also helps in assisting the concerned authority to get details inthe availability of platoons in various reserve police units and it acts as an important input fordeployment of available platoons.
Karnataka State Police RFP for Selection of State System Integrator 22E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 2011h. Motor Transport (MT)This module maintains day-to-day activities of vehicles, drivers and fuel consumption of vehicles. Italso handles all the activities related to procuring and maintenance of vehicles and purchase againstcondemnation. The module maintains history sheets of all the vehicles used in Police Department.The transactions pertaining to police petrol bunks and their inspections are also included in thismodule.i. TrainingThe Training wing of the Police department conducts various training courses for all ranks of officersand all other police and clerical personal. The nature of these courses varies from induction coursesto refresher and theme courses. This module covers all the activities related to handling of thesecourses at the various institutes and units. Also the details related to on-the-job training provided toeach person is captured in this module. This module also covers the Library management activitieslike book keeping, book issue and return.j. WirelessThis module captures the data pertaining to the operations of the wireless and control room.Operations covered under this module range from maintenance of wireless log, transmitting ofapproved messages, message logs, etc. Addition to this, Wireless module maintains registerspertaining to Wireless equipment repairs and usage.k. Forensic Science Lab (FSL)FSL is the testing laboratory of the police department, which conducts various tests on the requestscoming from the police department and other Government departments. This module captures theadministrative functionality of the FSL Unit as a whole. This involves capturing and maintaining theinformation of the cases registered in FSL, flow of the case through the different sections in FSL,status of the case at each point of time till its final disbursement back to the requested unit. It alsocaptures the various other day-to-day activities of FSL like scene of crime requisition, court dutyattendance and ammunition and equipment usage.l. MISManagement Information system module is the dashboard of Police IT. This dashboard gives all thedetails in a tabular and graphical format pertaining to all modules of Police IT.
Karnataka State Police RFP for Selection of State System Integrator 23E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 20112.1.2 POLICE IT SCREENS & REPORTSS No. Modules Screen Reports Total1 Crime 102 105 2072 Law & Order 62 14 763 Traffic 15 53 684 Armed Reserve 15 12 275 Motor Transport 22 19 416 Wireless 9 5 147 FSL 26 21 478 Finance 75 66 1419 Stores 33 19 5210 Training 24 15 3911 Administration 110 44 15412 MIS 3 11 1413 General 26 31 57Grand Total 522a. Solution Architecture of Police IT ApplicationThe following section provides the detailed solution architecture of Police IT.Background: Police IT Solution Architecturei. General Non-Functional and Technical Features of Police IT SystemWeb enabledMulti user & bilingual applicationRole based access controlled applicationUser authenticityWorkflow orientedDistributed/Centralized architectureData flow across various levels right from Police Stations up to DGP office
Karnataka State Police RFP for Selection of State System Integrator 24E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 2011Deployable over Intranet and InternetProvides Web services which gives XML based result for External Application InterfaceBased on .Net Framework Technology from MicrosoftDeveloped in ASP.Net with MS-SQL as BackendReporting using Crystal Reports and uses Adobe PDF format for Report transmissionThe oveall architecture of the Police IT System is depicted in the following figure:Technology Platform Assessment of Police IT ApplicationPolice IT application design / development started in 2004 and was built on the Microsoft technologyplatform available at that time. However, six years down the line, Microsoft has released several newversions of the underlying platform. In order for easier maintenance of the application and continued
Karnataka State Police RFP for Selection of State System Integrator 25E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 2011support from the vendor, it is essential that the application be migrated to the latest available platform.The KSP has initiated the migration of the application to the latest platform as given in the table below:Sl.No.Description VersionUsedLatest VersionAvailableVendor Remarksi. Visual SourceSafe 6.0 2005 Microsoft N/Aii. Visual Studio 2008 2010 Microsoft N/Aiii. IIS Web Server 7.0 7.0 Microsoft Completediv. Microsoft SQL Server 2005 2008 Microsoft N/Av. Windows Server 2008 2008 Microsoft Completedvi. Crystal Report 10.5 11.0 SAP N/A
Karnataka State Police RFP for Selection of State System Integrator 26E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 20112.2 EXISTING LEGACY SYSTEM2.2.1 E-BEATE-Beat is a beat management system for police personnel designed to move the beat registration to aRFID based automatic logging system to ensure the presence of the police men on duty and discouragethe fudging of the physical records (point book). The whole system is based on Radio Frequency IDsystem, popularly known as RFID Reader working at 125 KHz. A passive Tag with a unique numberembedded in it, acts as a transponder. This Tag gets activated when a Reader is flashed near it, atproximity of maximum 10cms. Then the tag transmits that unique no. to the Reader and Reader in turnreads it and stores it along with time stamping. Implementation of the e-beat system started during2003-2004 in two or three phases and presently it is running across the state.a. Features Of E-BeatGroups Features DescriptionMasters Personnel Details A master form to capture the detailsabout the personnel working in aparticular unitReader Details A master form to capture the details ofthe ReaderTag Details A master form to capture the details ofthe TagsMaps A master form to capture the images ofthe different beat mapsBeatManagementFloating Tag A form to capture and update the tagdetails which are not fixed in any point.Beat Point Creation A form where the user can insert thedetails of the beat points. This form givesa map view to do the entry more easyBeat Plan Creation A form to plan the route for a particularbeatBeat Deployment A form to plan the beat duty assignment.Beat Services Port Settings A form to set up the port for each readerTest Reader A form to test the reader informationrelated to assign the reader and to whomit assignedReader Assignment A form to assign a reader to a particularpersonDownload A form to download the beat read details
Karnataka State Police RFP for Selection of State System Integrator 27E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 2011e- Beat system has a distributed architecture. The data is saved locally at each unit and there isabsolutely no sharing of data between the units. So it becomes difficult to track the beat activities byhigher officers.2.2.2 DIAL 100Public Distress which uses GSM Wireless, Media, and Computer based Command and Control fromPolice control room, multiple vehicle mount terminals and GIS based navigation and guidance.On receipt of complaint / grievance from public by Dial 100 to Control Room, an incident report isgenerated and transferred to the dispatcher electronically in real time. The wireless operator/dispatcherassesses the incident report along with all details of complaint, address, location, telephone number andscene of crime, GIS map (Digital Map) of the city / locality to help dispatcher to see the address on themap for the incident. GPS based Vehicle tracking system displays the real time availability of the PCRvans which will respond to the emergency call. The dispatcher based on above information willinstantaneously transfer the incident report to the identified PCR van on to its Mobile Data Terminal(MDT) for attending to the emergency and the system enables the dispatcher to monitor the PCR van inreal time on his computer. After successfully attending the emergency calls the system /dispatchercloses the event. The calls handled by the Police Control Room are fully monitored and stored incomputer systems to facilitate the response process to be computerized.
Karnataka State Police RFP for Selection of State System Integrator 28E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 2011The Dial 100 system proposed has the minimum functionalities as mentioned belowReceive Distress CallsGather Caller’s DetailsFind the geographical position of callerIdentify the proximate police vehicleInstruct the vehicle for actionMonitor and control actionLog Voice / Data CommunicationQuery and report on the event2.3.3 BLACKBERRYBlackberry application enables traffic field personnel to have mobile access to the vehicle database,through a mobile handheld connected to Bluetooth enabled printers. These devices are connected to acentral server kept at state data center. Blackberry wielding officers enforce traffic rules and regulationsand fine offenders. All these activities are done online resulting in real time monitoring and statisticalanalysis for the senior officer’s review. Online booking of violations using Blackberry also ensurestracking of habitual traffic offenders thus ensuring enhanced punishment for them. In addition it alsotracks down unpaid violation notices issued in past.
Karnataka State Police RFP for Selection of State System Integrator 29E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 2011The important key functions to monitor in the Blackberry server are as followsInternet availabilityInternal Network performance.Directory services.Messaging services.Firewall IssuesVirus Issues.Blackberry Device User & Server RelationshipsEnd to End Connectivity and Response TimesDatabase Used MDS.Architecture DiagramDataReplicationDialup -DataReplicationDistrictOffendersDatabase
Karnataka State Police RFP for Selection of State System Integrator 30E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 20112.3.4 GIS BASED CRIME ANALYSIS & REPORTING ENGINE (G-CARE)G-CARE is a desktop based Geographic Information System (GIS), developed for State Crime RecordsBureau, Karnataka State Police. Different features can be seen on map as well as their ancillaryinformation also can be viewed. The objective of this software is to retrieve the information easily toanalyze the situation which in turn will help easy and fast decision making in SCRB. The informationstored in the Crime Criminal Information System (CCIS) database can be viewed with respect to thespatial background. The software architecture is network enabled that means the CCIS data (SQL Serverdatabase) can be derived from any system in the network to the particular desktop where theapplication is installed. Different features can be classified with different symbology based on the CCISinformation. This software converts the data to information very easily and presentable form.Information can be analyzed, shown on map and printed. G-CARE allows viewing of all the police stationboundaries, their subsequent circles and subdivisions up to the district level. On click of your mouseinformation is on your desktop.The district police station boundaries along with village boundaries, settlement, roads and police stationlocations have been provided for the entire state. The road network, landmarks and boundaries havebeen provided on 1:2000 scales for Bangalore City.A module has been developed to monitor and display the areas spatially, affected by illegalmining/quarrying and also, the villages affected by the rampant usage of illicit liquor along with attributeinformation. G-CARE set up packages for all the districts of Karnataka have been completed. Trainingprogram for SCRB has been conducted.The GIS Sources are generally Maps, Images, Datasets, GPS Input, Text Data and Tabular Data.a. Maps: Spatial data which occupies cartographic space and that usually has specific location tosome geographic referencing system (E.g.: Latitude, Longitude)b. Images: Pictures produced by satellites (Remote Sensing Data)c. GPS Data: GPS devices which directly give the latitude and longitude (Point of location)d. Text Data: Reports in the form of test dealing with spatial subject.e. Tabular Data: Generally numeric such as census data.
Karnataka State Police RFP for Selection of State System Integrator 31E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 20112.3.4 AUTOMATED FINGER PRINT (AFIS)Automated Finger Print Identification System (AFIS) is software used to capture and search finger printsof suspects, arrested and convicted persons. The software facilitates search of ten digit finger prints ofarrested and suspected persons and chance prints developed at crime scene by FP Experts by usingadvanced technology of “Minutiae based” search after converting the Finger Prints available on ten digitF.P. slips and lifted chance prints to their digital form. Since it is a Minutiae based search even the mostpartial chance prints not having delta or core i.e., complete pattern, are successfully searched on theentire database of AFIS and the search results are offered with great speed and fool-proof accuracy.Karnataka Police has implemented an imported portable live scan system for installation in variousPolice stations in the State under the Police Modernization scheme for obtaining 10 digit finger prints ofarrested and convicted persons at Police station level and to get the search results on-line from thejurisdiction finger print units/central AFIS server within the least possible time limit.At present each District FP Unit is connected to the DPO via network and also the central AFIS serverinstalled in State FPB, to facilitate fast & accurate search of ten prints and chance prints on-line andcommunication of search results within few minutes.
Karnataka State Police RFP for Selection of State System Integrator 32E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 20112.3 EXISTING DATACENTER INFRASTRUCTUREKarnataka State Police has a state of art green datacenter services at KSRP 3rd BN, Bangalore. Thedatacenter built in 1000 Sqft. of area which includes Datacenter Server room, NOC room, andElectrical & UPS room .The datacenter has the capacity of hosting 5 server rack and 3 network racksfor all KSP IT requirements.The datacenter server farm hosting following application at DC.1. Police IT Application servers2. Police IT Database Server3. Police IT Training Server4. Police IT Staging Server (SCRB)5. Web Server6. Centralized CCIS Server7. E-mail server8. Antivirus Server9. NMS & Help desk Server10. Domain Controller11. V-Center12. WSUS and ProxyThe above server performing following activity at KSPDCa. Interconnecting all offices of KSP to access Datacenter for Police IT application.b. Interconnecting individuals’ police officer over secured network to DC to use Police IT ERPapplication.c. Allow secure public access to KSP Web Portald. Allow the internal user to access internet.e. Allowing all police personals to access E-mail servicesa. Functional Server Details of Centralized Server RoomServer Make PurposeS1 HP ML350 Functioning as KSP Web ServerS2 HP ML350 Functioning as Massaging ServerS3 IBM X3850 M2 Functioning as Domain ControllerS4 IBM X3850 M2 Functioning as file/Print/Anti-virus ServerS5 HP ML350 Functioning as Police IT Training ServerS6 HP DC7900 Functioning as Patch ServerS7 HP ML350 Functioning as CCIS Application ServerS8 HP ML350 Functioning as FTP/Anti-Virus ServerS9 HP DL 580-Vertual Functioning as Police IT Application Server
Karnataka State Police RFP for Selection of State System Integrator 33E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 2011Server Make PurposeS10 HP DL 580-Vertual Functioning as Police IT Database ServerS11 HP ML350 Functioning as Police IT Test Serverb. Existing State Police Datacenter (SPDC) Network Architecture
Karnataka State Police RFP for Selection of State System Integrator 34E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 2011c. SPDC Server Virtualization Technical Architectured. Virtual Server Technical DetailsS.NoServerCodeSerialNoCPURAMHDHDFree%CurrentOSFunctionalServerVirtualServerOSExpectedUserManagement1 Server-1HP- DL-580(SGH95XF7D)Intel® Xeon®7400 (4 CPU,24Core)32 GBscalable upto 256 GB1.5TB80% ESXi-4.1 4 Win-2008,MSSQL-200510,0002 Server-2HP- DL-580(SGH95XF7L)Intel® Xeon®7400 (4 CPU,24Core)32 GBscalable upto 256 GB1.5TB80% ESXi-4.1 4 Win-2008,MSSQL-200510,000d. Datacenter SAN Architecture & DetailsAt Karnataka State Police Datacenter is configured with SAN storage a modular architecture withcomplete integration with VMware.e. SAN Basic Configuration DetailsThe High Performance Storage Capacity of 11.1 TB of storage and 8.7 TB of usable space.SAN box is equipped with Serial Attached SCSI (SAS) disk are of 15K RPM drives in RAID-5configuration.
Karnataka State Police RFP for Selection of State System Integrator 35E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 2011The SAN storage system configured with 8GB cache per controller.The SAN storage system available with a 99.999% data availability guarantee from the vendor.Two no’s of 8 Port Fiber Channel Switches in a redundant fabric mode.A DCTL-S RAID processor.A 2 GHz Intel Dual-Core Xeon processor and 2 GB of memory; this processor is the microcodeengine or the I/O management “brains”.8 GB or 16 GB of cache per system.Four high-performance Tachyon QE4 quad-port processors controlling the front end host.Four SAS controllers servicing the 16 active back end SAS disk links.All internal busses are now 2GB/sec eight-lane PCI Express (PCIe) instead of the previous533MB/sec PCI-x bus.f. San Technical ConfigurationS No. Product Code Product Description Quantity1 AMS2300-A0001.S AMS2300 Rack Mount System 12 043-100210-01.P Power Cable 250VAC 10A IEC320-C14 83 043-100484-01.P AMS 2300 Family Basic Operating System-Modular14 DF-F800-AKH450.P AMS2000 450GB 15K RPM HDD 265 DF-F800-RKAK.P AMS2000 Storage Expansion Tray 16 7846464.P 3U Universal Rail Kit 27 HDF-F800-MFC8.P AMS2300 Dual Controller, 16GB Cache, 8x4GbpsFC Intf18 HDF800-BASE.P AMS2100/AMS2300 Chassis 19 JZ-050LL010PC.P LC/LC Duplex Fibre Optic Plenum Cable 10M 810 AMS2300-SOFTWARE.SAMS2300 Storage Software Sales 111 043-100430-01.P Storage Navigator Modular 2, AMS 2300 Family 112 044-220358-01.P AMS 2300 Hitachi Dynamic Provisioning Base Kit 113 044-220358-03.P AMS 2300 Hitachi Dynamic Provisioning License 114 BROCADE-AMS2300.S Brocade Platform - AMS2300 115 HD-320-0008-M.P Brocade 320 switch w/8 active ports,FF,8 SWL8Gb BR SFP216 BROCADE-SW.S Brocade Platform SW Sales 217 7846631.P 42U AMS2000 Rack 1050mm Deep w/30amp IECPDU (4)1
Karnataka State Police RFP for Selection of State System Integrator 36E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 2011g. SAN Configuration Architectureh. Datacenter Non IT Component DetailsS.No Datacenter Non-IT Infra Compliance / RemarkBuilding Location and Layout1 Building Expansion Possible No, the size is fixed for currentcapacity and requirement2 Single story structure Yes3 Adequate parking facilities Yes4 Emergency vehicle access Yes5 Located away from earthquake, hurricane and tornadozonesYes6 Not on flight path Yes7 Location above flood plain Yes8 Fire, Flood & Gas Detection & alarm equipment. Yes9 Fire detection system tested regularly Yes10 Adequate distance from residential areas Yes11 Adequate distance from thick or large vegetation Yes
Karnataka State Police RFP for Selection of State System Integrator 37E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 201112 Suspended Ceiling Yes13 Access Doors dimensions As per standard Yes14 Loading bay available Yes15 Adequate storage cage facilities Storage facility is available butcage facility is not availablebecause of non-commercial innature16 Age of Building Within the standard17 Good transport links (distance to travel) Yes18 Site size 1000 Sqft19 Type of Constructions: Concrete/Steel Frame andBrick/OtherAs per the Datacenter designstandard20 General State of Building Good ConditionData Centre Location and Layout21 Data Centre Expansion Possible (modular?) 6 to 8 full rack loadcapacity22 Central location within building Yes23 Raised Floor Yes24 Anti-Static surface covering Yes25 Windowless room - or covered windows Windowless room26 No access pathways via floor or ceiling Yes27 Slight to no chance of weather damage No28 Test/Lab facilities Yes29 Store Room Yes30 What is above Data Centre (are there any Water Tanks) No31 Type of Doors to DC: Wood, solid, hollow, glass, Fire Resistant As per the Datacenterstandard32 Cage Can be customized33 Meeting Rooms Yes34 Utilized floor space as % of total 30 % onlyLighting35 Emergency Lighting Yes36 Emergency lighting powered by UPS/Generator UPS37 Fixtures powered separately from building YesHVAC38 Current cooling level KW 5.7tr39 Maximum cooling capacity KW 11.4tr40 Zoned system Yes41 Redundancy per zone Yes42 Leak Detection System Yes43 System cuts over to backup generators in case of power loss Yes44 Regulated temperature and humidity Yes45 Hot & cold aisles NA
Karnataka State Police RFP for Selection of State System Integrator 38E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 201146 Rack mount equipment has air intake at front & discharge atbackModular47 Floor mount equipment has air intake at front, below or topand discharge at rearYes48 Heat generation of equipment does not exceed enclosurerecommendationsNo49 Enclosures have adequate air holes Yes50 Heat generation of equipment does not exceed air conditioningrecommendationsAs per the DC standard51 SNMP events generated by equipment when overheat orventilation faultYes52 Are all air conditioning components redundant? Yes (active – active mode )Power Considerations53 Redundant electrical generators No single generator of 60KVA54 Separate supplies from separate primary power substations Current is supply is singlepower station butprovisioning is available forboth.55 Network connection in the form of a ring Yes56 Redundant uninterruptible power systems Yes57 UPS components housed outside of data center No58 UPS runs 30 min or long enough to allow for proper shutdown 1hrs back-up59 Separate power feeds in each server cabinet Yes60 Separate cabinet for communications and LAN equipment Yes61 Stable, reliable power source Yes62 Generator uses economically sound and available fuel Yes63 Appropriate location for backup generators Yes64 Appropriate fuel storage capacity Yes65 Duration of generator operation with fuel stored on site (hrs) 18 hrs66 Defined Procedures for a Power Failure Yes67 Power Quality Managed No68 Each Power Socket allocated its own circuit breaker YesSecurity / Access Control69 Secure traffic barrier at entrance Yes70 Secure perimeter fence Yes71 Card reader and PIN at entrances Yes72 Proximity card identification Yes73 Biometric recognition Yes74 Motion detectors Yes75 Recorded security camera systems and postings Yes
Karnataka State Police RFP for Selection of State System Integrator 39E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 201176 Are security tapes archived No, facility is underconsideration77 Locked server cabinets Yes78 Non-DCS staff escorted while in Data Centre Yes79 Security system monitored outside of Data Centre Yes80 Fire exits alarmed Yes81 How many points of access are there to the Data Centre andare these points all covered by CCTV2 points and covered withCCTV82 Who is responsible for site/data center security DepartmentFire Suppression83 All critical equipment protected by a fire suppression system Yes84 Fire suppression is gas based Yes85 VESDA/HSSD systems provided within the Operational DataFloorYesWater85 Active water leakage detection system YesVoice Cabling86 Redundant communication links in and out of Data Centre YesData Cabling87 Redundant points of connection to service provider backbone Yes88 Redundant LAN architecture YesOperational Processes89 24x7x365 on-site operational support Yes90 SLAs and OLAs in place Yes91 Staff and contractors educated in the DC procedures Yes92 No access outside normal hours without prior authorization Yes93 Planned work is graded by risk and approved accordingly Yes94 Changes with risk above a defined level have a plan forrecovery should risk be realizedAs per KSP requirement95 All contractors have appropriate certifications Yes96 Are there incident summary reports? YesEnterprise Monitoring97 SNMP capable enterprise monitoring reporting system YesPeople98 Number of company employees at DC 8 IT Engineer99 Number of contractors at DC 1100 Peak number of employees on site in DC 4Facilities101 Adequate catering facilities on site or locally Yes102 Suitable toilet facilities Yes103 Sufficient quantity of desks and individual space Yes
Karnataka State Police RFP for Selection of State System Integrator 40E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 2011104 Expansion possible Physical Expansion is notpossible with currentinfrastructureBusiness Continuity105 Minimum recovery time in the case of a disaster (min) Need to do an assessmentonce all the modules arefunctional & DRC finalizedLease Details106 Site Owned/Leased Owned107 Government Incentives Yesi. Datacenter Existing Networking Active Component DetailsSL.NO NAME PID SERIAL.NO1 Router 2811 chassis CISCO2811 FHK1307F2VX1000BaseX (GBIC) Supervisor WS-X4013+ JAE1008W8WQ10/100BaseTX (RJ45) with 48 10/100 Base TportsWS-X4148-RJ JAE1008WJMX10/100BaseTX (RJ45) with 48 10/100 Base TportsWS-X4148-RJ JAE1008WFA1Power Supply ( AC 1000W ) PWR-C45-1000ACAZS09480RXWPower Supply ( AC 1000W ) PWR-C45-1000ACAZS09480RYD3 Router 1812 chassis CISCO1812/K9 FHK124926T010 Fast Ethernet interfaces NA NA1 ISDN Basic Rate interface NA NA4 Firewall PIX 515 E CISCOPIX515E 8070932835 WS-2950G-24-E1 CISCO2950 FOC0706XZ0WY
Karnataka State Police RFP for Selection of State System Integrator 41E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 20112.4 EXISTING WAN INFRASTRUCTURE (KSPWAN)KSPWAN is a one such wide Area network created exclusively for connecting smaller computernetwork prevalent at DPO, campus networks at COP, CID, Chief office etc. and all other locations suchas Police stations, Circles, SDPO, and other offices of special units spread across length and breadth ofKarnataka into one network. The basic purpose of creating such vast network is to adopt the latesttechnology to cater to faster and easier mode of communications within this network to achieve theday-to-day information exchange of the Karnataka state police force. This network not only caters tothe information exchange within the department but also with the offices outside the department.The networking of all the units has been achieved by connecting the location with two types ofconnectivitya. MPLS – This type of connectivity will connect the major LAN at DPO, COP, CID, Chief officethrough a 2Mbps MPLS network to the State Police Data Centre.b. VPNoBB- This type of connectivity connects all other locations inclusive of all police stationswith a 512Kbps bandwidth to the State Police Data Centre.c. A central aggregation bandwidth of 10 Mbps MPLS, fiber optic bandwidth scalable upto 100MBPS, MPLS connected to SPDC.The following Units are currently connected with KSPWAN Infrastructurea. 906 police stations,b. 232 circle offices,c. 130 sub-divisional police offices,d. 30 district police officese. 6 Rangef. 6 Regional Forensic Labg. 12 KSRP battalionsh. 1Railways Police Uniti. 1 Police Headquartersj. 1State Crime Record Bureauk. Special Unitsl. 4 CommissioneratesBangalore CityHubli-Dharwad CityMysore CityMangalore City
Karnataka State Police RFP for Selection of State System Integrator 42E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 2011MPLS & VPNoBB Connectivity2.5 EXISTING CLIENT SITE INFRASTRUCTURENo organization can afford for its confidential data and intellectual property to be lost or stolen.However, as networks become more complex, and more employees are working remotely, businessesare increasingly exposed to virus attacks, regardless of organisation size.KSP has established centralizedAntivirus Management Systems (CAMS) at its Datacenter. The CAMS manages all AV relatedconfigurtation and policy management at centrally managed administatative consol.The central CAMSserver is configured with Kaspersky Security AV solution. Currently centralised Kaspersky Antivirus software hasbeen installed on 3000 systems across the state.The exisisting client side infrastructure a CAD diagram of connectivity architecture with hardware detailslike hardware delivered under CIPA I,II,& III are mention below.
Karnataka State Police RFP for Selection of State System Integrator 43E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 2011CIPA PHASE - 1List of Acer Computers & Numeric UPS to 81 Police StationSl.NoDistrict /CommissionerateSl.NoPolice Stations No. ofComputersTotalComputers1 BANGALORE CITY 1 ASHOKNAGAR 5 452 2 BANASHANKARI 53 3 BANASWADI 54 4 BASAVESHWARA NAGARA 55 5 HALASURU 56 6 MADIVALA 57 7 PEENYA 58 8 ULSOOR GATE(Instead of SANJAYNAGAR)59 9 YESHWANTHAPURA 510 MYSORE CITY 1 UDAYAGIRI 4 711 2 VIJAYANAGAR 312 HUBLI DHARWAD CITY 1 HUBLI CITY 4 813 2 HUBLI SUB URBAN 414 GULBARGA 1 ASHOK NAGAR 3 1815 2 BRAHMAPUR 316 3 CHOWK 417 4 GULBARGA RURAL 418 5 STATION BAZAR 419 RAICHUR 1 RAICHUR RURAL 4 720 2 SADAR BAZAR 321 BIDAR 1 BIDAR NEW TOWN 3 922 2 BIDAR TOWN 323 3 GANDHI GANJ 324 KOPPAL 1 KOPPAL RURAL 3 625 2 KOPPAL TOWN 326 BELGAUM 1 BELGAUM RURAL 3 1327 2 MALMARUTHI 328 3 MARKET 429 4 SHAPUR 330 BIJAPUR 1 GANDHI CHOWK 4 731 2 GOLGUMBAZ 332 DHARWAD 1 GARAG 3 333 GADAG 1 GADAG TOWN 3 334 HAVERI 1 HAVERI RURAL 3 635 2 HAVERI TOWN 336 BAGALKOT 1 BAGALKOT RURAL 4 8