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Webinar 7:
Direct Messaging, Secure eMails
MessageSpectrum & HIPAA
Thursday, April 17, 2014 at 3:30 PM EST
Friday, April 18, 2014 at 4:30 PM EST
EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging
1
Direct Messaging
What is Direct?
EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging
Direct Messaging ‐ What is Direct?
EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging
Direct Messaging – Common Scenarios
EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging
The Direct Project supports common scenarios where one person or organization needs to send clinical 
information to another person or organization securely. This simple push of information covers clinical 
scenarios like
• A primary care doctor refers her patient to specialist. She sends the specialist a copy of the 
patient's clinical snapshot.
• When the specialist completes his consult, he sends information about his findings back to patient's 
primary care provider.
• A primary care doctor refers her patient to the hospital for observation or a scheduled surgery. She 
sends the hospital a copy of the patient's pertinent clinical information.
• The patient is discharged from the hospital, who also sends her discharge information to the 
referring provider.
• A care provider orders a lab on a patient. The laboratory sends the results back to the care 
provider.
• A provider, clinic, or hospital sends a clinical snapshot, follow‐up reminders, or information about a 
recent visit to the patient.
• A patient receives an immunization, and the record of the immunization is sent to public health.
Many scenarios, each with a point who has the data sending it to another point that needs the data. 
The Direct Project doesn't focus on what the data is, only the way it's transported.
Direct Messaging – Direct eMail Address
How it looks like?
EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging
<ClinicName>@direct.digidms.com, 
e.g. DemoPractice@direct.digidms.com
<PhysicianName>@direct.digidms.com, 
e.g. Eligible.provider@direct.digidms.com
<FacilityName>@direct.digidms.com, 
e.g.  Demo.Hospital.LocationA@direct.digidms.com
<PatientName>@direct.digidms.com, 
e.g. John.doe@direct.digidms.com
Drummond Group Test Lab Direct Address: direct‐ambulatory@ttt.dgi‐testlab.com
NIST Lab Direct Address: direct‐ambulatory@ttt.transport‐testing.org
3rd Party EHR Direct Address: jval@direct.meditech.com
Direct Messaging – Direct eMail Address
Where it is in DigiDMS?
EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging
Tools Menu 
Options  Mailing
‐‐
Direct Address of 
clinic must be 
activated
Direct Messaging – Direct eMail Address
Where it is in DigiDMS?
EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging
Masters Menu 
Physicians
‐‐
Direct Address of 
Physician must be 
activated
Direct Messaging – Direct eMail Address
Where you can save in DigiDMS?
EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging
Masters Menu 
Referring Physicians
Masters Menu 
Serving Office
Masters Menu 
 Other 
Contact Details
Direct Messaging – Sending Direct eMail
EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging
Direct Messaging – Selecting Recipients
EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging
Direct Messaging – Launching Direct Messaging
EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging
Share PHR  Send  Direct   *   Patient Chart  Documents Category  Documents  Send  Direct
Clinical Summary  Preview  Send  Direct   *  Referral Summary  Send  Direct
Direct Messaging – Confirming Delivery
EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging
Direct Messaging – In Action
EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging
Secure eMail Messaging
EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging
Secure eMail Messaging
Why Do I need Secure eMail?
EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging
• HIPAA Compliance
• Protect Sensitive Data
• Prove Authenticity to Recipients
• Send Attachments Normally Filtered and 
secure
• Avoid the junk folder
Secure eMail Messaging
Sending Secure eMails from DigiDMS
EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging
Secure eMail Messaging
Activation by Recipients
EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging
Secure eMail Messaging
Logging on to Secure eMail Website
EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging
Secure eMail Messaging
Viewing Secure Message
EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging
MessageSpectrum
EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging
MessageSpectrum
Sending Lab Result via Voice Call, SMS
EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging
MessageSpectrum
Sending Document Notification via Voice Call, SMS
EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging
MessageSpectrum
Sending Notification via Voice Call, SMS from Screening
EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging
EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging
Questions & Answers
?
24
Thank You!
EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging
25

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Webinar 7 - Direct Messaging - Secure eMails - Messagespectrum and HIPAA | DigiDMS.com