Sagari specialise in IT infrastructure outsourcing and the combined services, leveraging our secure data centres, help desk and managed storage facilities around the UK. We provide a reliable IT infrastructure that minimises disruption to your daily operations

1. Outsource your Infrastructure
with Sagari
Sagari specialise in IT infrastructure outsourcing and the combined Our world-class
services, leveraging our secure data centres, help desk and IT infrastructure
managed storage facilities around the UK. We provide a reliable IT outsourcing
infrastructure that minimises disruption to your daily operations. services are
supported by
Data Centre Services Hosted Desktops 5 Global data
As we all fully understand a reliable IT Sagari specialise in hosted desktops, removing
infrastructure is fundamental to minimising the need for traditional desktop PCs in the centres, focusing
disruptions to daily operations and crucial to office environment, vastly reducing the cost of
your business success. Meanwhile, Sagari providing the services that you need. the core business
understand that information security is just as
critical. A hosted desktop looks and behaves like a in 3 of the very
Let us use our operational and data centre
regular desktop PC, but the software and
data customers use are housed in managed
best available in
services experience to your advantage. You’ll
benefit from: environments, these are highly secure data the UK.
centres, rather than on their own machines.
• est practices, procedures and
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Users can simply access their hosted desktops
disciplines
via an internet connection, enabling just some of
• ower costs of supporting your various
L Among our IT
the following benefits:
platforms infrastructure
• Access from anywhere in the world outsourcing services are:
• Increased reliability and performance.
• Fully utilising existing PC or laptop, • Data Centre Services
• everage the greatest security for your
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business critical data • Removing the need to upgrade ever • Streamed applications
and virtualisation
(Further information available on request) • heaper more energy efficient Thin-
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Clients can be deployed • Enterprise Data Storage
Web Hosting and Server • inimise the requirement for on-site
M
Devices
• Remote Infrastructure
Management engineer visits
Management
Need an adaptable computing environment • ll patching/security updates centrally
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• End-User Computing and
to support your continued growth? As an managed Desktop Management
experienced IT and hosting services provider,
Sagari offer end-to-end systems support,
including:
Virtualisation • Help Desk and Service Desk
Management
Deploying the very best tools available in the • Network Services
• Systems Administration
market place, Sagari can virtulise almost any
• Database Administration existing server environment with many customer
• Systems Monitoring benefits:
• Batch Processing • ost (even antiquated) software on the
H
• Data Backup very latest VM platforms
• Capacity Planning. • Full system administration
• Monitoring
When Sagari manage your IT and Web based
services, you gain the benefit of integrated, • Data Backups
best-in-class tool sets and procedures. That • ully project management deployment
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means an efficient, scalable and automated
minimising downtime
environment that uses fewer resources and
reduces operating costs. • Complete peace of mind
For a free consultation call
0844 357 7282

2. Enterprise Data Storage Services
Do you have large, complex storage requirements that are dynamic in
nature? If so, do they require proactively managed data storage services
that are flexible and scalable?
Our data storage services can help define, monitor and optimize
your company’s data storage. Let us help you reduce the complexity
– and cost – of managing your changing storage environments.
Remote Infrastructure Management
You may be looking for ways to reduce IT spend and improve customer
service. If so Sagari offer the perfect solution for your business. With
Sagari’s consider our remote infrastructure management service.
You’ll avoid the headaches of day-to-day IT operations management,
while still retaining control of your IT assets.
When we support your IT infrastructure needs remotely, you’ll
Desktop Management
benefit from: What exactly is desktop management? It’s a comprehensive
approach to managing all your end-user platforms and devices.
• industry-leading approach to delivering IT best practices
• Best-in-class security practices, technology and protocol Working closely with you, we’ll design and execute a desktop
management strategy that protects your business from:
• Increased savings, service and security.
• Enterprise bandwidth constraints
End-User Computing and Desktop • Unstable computing environments
Management • Areas of insecurity
Computing services are often the gateway to an end user’s • Unavailable network resources.
experience with IT. That, of course, means that they’re a critical
component of user satisfaction. Our desktop management services focus heavily on preventive and
remedial maintenance, as well as proactive management. They will
Count on Sagari to provide a full, end-to-end life cycle of end-user fully enable your organisation to function better, faster and more
computing services – and enhance the entire user experience. cost-effectively than is possible with in-house management.
Help Desk Services and Service Desk Network Services
Management Managing an integrated network is a big job. It requires the
expertise of skilled networking professionals.
Sagari deliver specialised, best-practices-oriented help desk
services that support your environment, from self-service support Our Network Service team provide comprehensive telecom
to remote management and diagnostics. management services for your voice and data networks, including:
• Routers
Handling thousands of monthly calls, our help desk services and
operations team ‘Network Operations Centre (NOC), we take • Switches
ownership of each contact. The result is prompt, reliable support • Firewalls
and service that align with your standards and expectations.
• ISP/Data Provider management
We use a proactive approach, continually reviewing all offerings via • Telephony equipment
real-time monitoring tools and techniques. This ensures quality and
effectiveness of service, reduces costs, and enables you to devote • Circuits
your own resources to core business functions.
Let our Network Services offering help you reduce operating costs
As part of our help desk services offering, we can provide: and capitalise on improved efficiencies. We’ll build an efficient,
scalable and automated processing environment by leveraging our:
• Single point of contact for end users
• Using the very best partners and Telco presence
• Ticket tracking system
• Enterprise agreements with most major carriers
• Multiple levels of end-user support
• Proprietary tools and procedures
• Service desk reporting
• Skilled personnel
• Trend analysis
• Customer satisfaction surveys Customer Care
• Disaster Recovery Services. At Sagari, delivering a positive customer care experience is a
core value, so much so we even rate our internal staff success on
Sagari implement multiple industry and certification standards, your experience. We have years of providing customer service and
including ISO 9000, we are also compliant in ISO 9001 and practice- outsourcing services that can improve your productivity, efficiency
compliant methodologies in delivering help desk services and and customer retention.
solutions to you.
For a free consultation call
0844 357 7282