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Our Call Center Software Solutions


Our Call Center Software Solutions. …

Our Call Center Software Solutions.

Published in Business , Technology
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  • 1.
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    • SafeSoft’s ground-breaking hosted dialer systems and call center software applications are designed to support the widest range of business models, and effectively address the requirements of call centers of all shapes and sizes.  Whether you operate a small call center with just a handful of agents, or a virtual call center with hundreds of agents spread out across multiple remote locations, our powerful predictive dialing solutions can make a significant impact on your bottom line. 
  • 3.
    • Market Dialer and Mortgage Dialer users span all types of call centers – from third-party outbound telemarketing service providers, appointment setting firms, collection agencies, and market research organizations, to inbound sales teams, service departments, help desks, and telesales groups.  These clients have achieved tremendous advantages through the use of our call center software, boosting call volumes by as much as 400%, while gaining market share and increasing revenues. 
  • 4.  
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    • Powerful, feature-rich, fully integrated call center software that is easy to deploy, simple to use, and highly affordable.  These benefits have been quickly realized by the many clients who utilize SafeSoft predictive dialer solutions each and every day to optimize their outbound dialing initiatives.  Additionally, because of our on-demand solution model, our customers experience low total cost of ownership and rapid return on investment. 
  • 6.  
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    • SafeSoft Solutions designs and develops some of the most innovative and robust predictive dialers on the market today.  These unique call center solutions are designed to deliver maximum value and rapid return on investment.  In fact, our clients have experienced dramatic increases in agent efficiency, customer satisfaction, market share, and revenues since deploying our predictive dialing software. 
  • 9.
    • Our VoIP predictive dialer systems can intelligently predict when an agent will be available to speak to a prospect.  Numbers are then dialed at an appropriate pace, and calls are transferred to agents  only  when a live person has answered.  Call volumes are increased, productivity is enhanced, and the time your agents spend promoting your products and services to potential customers is greater than ever before! 
  • 10.
    • These state-of-the-art call center software packages offer some of today’s most comprehensive and cutting-edge  features , including fully integrated call recording and monitoring, real-time reporting, and end-to-end lead management.
  • 11.
    • And best of all, our Market Dialer and Mortgage Dialer systems are fully hosted call center software applications – so deployment is accelerated, and costs are significantly reduced.  No long, complex implementations that cause headaches.  No cumbersome administration that drain resources.  We handle all the technical issues, so you can focus on successfully operating your call center