10 Things to Know Before Hiring a Background Screening Firm
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10 Things to Know Before Hiring a Background Screening Firm

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Have you done your due diligence on potential background screening firms? Here are 10 must ask questions to determine the right background check partner.

Have you done your due diligence on potential background screening firms? Here are 10 must ask questions to determine the right background check partner.

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10 Things to Know Before Hiring a Background Screening Firm 10 Things to Know Before Hiring a Background Screening Firm Presentation Transcript

  • 10 Things to Know Before Hiring a Background Screening Firm
    Select speakers or Phone on Webinar tab
    The Webinar will begin shortly. While you are waiting please answer the following question using Twitter: @SHSscreening
    What are your frustrations with background screening?
  • SHS FREE Webinars Series
    • Provide Education- Foundation SHS was built upon
    • Quick Updates:
    • New products/services- iRefCheck coming soon…
    • New Partners- Accupay, AppliTrack, Keystone Group
    • New Integrations- AppliTrack
    • Encourage Social Media to Connect & Network with our 3,000+ Users
    • Twitter- customer service, network, information resource
    • FaceBook- What we stand for- community work-missions
    • Blog
  • Who is Mike McCarty?
    CEO SHS
    Metro Nashville PD
    Domestic Violence Division
    Breaking the Cycle
    iRefCheck
  • So Why Are We Here?
    Quality background checks keep unsuitables out of workplace
    Selecting the correct firm critical
    No regulation on who can start a screening firm
    Need to do due diligence
    Must ask the following 10 questions
  • #1 How Do You Define a Comprehensive Background Check
    No standard definition of background check
    Background screening has historically delivered a low quality product
    Best Practice must contain:
    SSN Verification
    National Criminal Database
    National Sex Offender
    County Criminal Search(es)
  • #2 Is the National Background Check Instant?
    If Yes, not a comprehensive background check
    No database (state, national, FBI) is complete
    Half of states only supply DOC and SOR records
    Some states have data from some counties
    Handful of states have Administrative Office of Courts
    Databases are tools not programs
  • #3 What is the Cost of YourBackground Checks?
    Cannot be done for $10
    $10 can only be an instant search
    Instant database searches are not FCRA compliant
    FCRA requires
    Up-to-date information
    Records verified with courts
    If screening firm suggests this search they are placing profit above safety
  • #4 How Far Back Do Searches Go?
    Background screening industry adheres to 7 year rule
    No legal basis
    FCRA restricts non-convictions to 7yrs
    Unless salary exceeds $75K
    Handful of states restrict reporting of criminal records
    SHS goes back as far as possible
  • #5 How Do You Handle Alias/ AKA’s?
    Industry searches only name provide
    AKA/Alias not searched; or
    Charged as additional searches
    SHS packages include ALIAS/AKA’s
  • #6 How is Database Configured?
    Name & DOB
    Many states do NOT provide full DOB’s
    If configured with full DOB nulls or voids data from those states
    SHS database search:
    1st with name and DOB
    2nd name and void DOB
  • #7 How Do You Screen Your Employees Handling Our Sensitive Data?
    Not unusual for industry to apply same low standards to their applicants
    SHSProcess
    Detailed application
    Interview with CEO & Managers
    Extensive background check
    Reference checks
    Criminal checks
    Employment verifications
    Employment credit reports
    Civil records
    Motor vehicle
  • #8 How Do You Handle Our Sensitive Data Including SSN’s?
    Maintain on-going certification of online system
    CyberTrust
    SAS 70
    SASE 16
    SHS is SASE 16 Certified & PCI Compliant
  • #9 Do You Assist With Legal Compliance?
    Background Screening Firms are CRA’s under federal law
    Clients are required to abide by FCRA:
    Disclosure/Authorization
    Pre-Adverse Action
    Adverse Action
    SHS provides forms, training, ongoing webinars and client service reps to assist
  • #10 Who Answers Our Questions When They Come Up?
    Questions normal part of background screening
    Many large firms use automated systems/ online FAQ’s/slow & frustrating
    SHS
    Client Service Rep
    We answer the phone
    We answer emails
    Twitter
    We have cutting edge technology & old school service
  • ISP Limited Criminal History
    WTHR 13 & Indy Star Expose 2004
    Counties not submitting criminal records
    State removed this as an option for schools in 2009
    Applicant called last week to complain- ISP search clear but we returned multiple records
  • Questions?
    Send questions to Twitter: @SHSscreening or Email: mike.mccarty@safehiringsolutions.com
    Sign up for blog: info.safehiringsolutions.com