ICT in leadership and Change Manngmnt-Seminar

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ICT in Leadership and Change Management seminar held on December 21, 2011. Presentation and Keynote speech by SASM Taifur, Chairman Center for ICT Policy Research (CIPR) & ICT Advisor Infrastructure Investment Facilitation Center.

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ICT in leadership and Change Manngmnt-Seminar

  1. 1. SASM TAIFUR Chairman Center for ICT Policy Research (CIPR) Dhaka BANGLADESH Email: [email_address] University of Development Alternatives 80 Satmasjid Road December 31, 2011 ICT in Leadership and Change Management
  2. 2. Outline of Presentation <ul><li>Concept of ICT/e governance </li></ul><ul><li>Concept of Leadership & Change Management </li></ul><ul><li>Critical Areas of Concern </li></ul><ul><li>Creating Environment of Change through ICT </li></ul><ul><li>Conclusion </li></ul>
  3. 3. What is ICT <ul><li>ICT covers any information that will store, retrieve, manipulate, transmit or receive information electronically in a digital form. i.e: PC, email, Mobile phone etc. </li></ul><ul><li>Standard Application: Word Processing, Spread sheets, Database, Accounting package,(MS Word/Oracle/SQL/PPT/Access & many more </li></ul><ul><li>Network; Submarine cable, Fiber optics, LAN, WAN, Radio Link etc </li></ul>
  4. 4. ICT Policy 2009
  5. 5. e Government/e Governance <ul><li>Utilizing ICT & other web based technologies e- government services are provided. e Government or e governance can be : </li></ul><ul><li>G2C: Government to Citizen </li></ul><ul><li>G2B: Government to Business </li></ul><ul><li>G2E: Government to Employs </li></ul><ul><li>G2G Government to Government </li></ul><ul><li>C2G Citizen to Government </li></ul>
  6. 6. Why e Government/ e Governance required in Bangladesh <ul><li>Increases transparency </li></ul><ul><li>Reduce scope of corruption </li></ul><ul><li>Increase Investors confidence </li></ul><ul><li>More efficient governance </li></ul><ul><li>More efficient service to citizen </li></ul><ul><li>Helps boost private sector </li></ul><ul><li>Allows decentralization of governance </li></ul><ul><li>Allows greater scope for integration </li></ul><ul><li>Allows learning from the past </li></ul><ul><li>Stimulates local ICT Industry and common citizen </li></ul>
  7. 7. ICT Policy Stakeholders Institutions Responsibility Prime Minister’s Office (PMO) - Access o Information (A2I) - Facilitate various ICT based program Ministry of Information and Communication Technology <ul><li>- ICT Policy </li></ul><ul><li>- ICT-related laws/Digital laws </li></ul><ul><li>Facilitate computerization at govt. institutions and schools </li></ul><ul><li>Hi Tec Park </li></ul>Bangladesh Computer Council (BCC) <ul><li>- IT Training to govt. officials and citizens </li></ul><ul><li>- Incubator for software companies </li></ul><ul><li>Advisory support to govt. institutions regarding IT </li></ul><ul><li>- Standardization of IT issues </li></ul>Ministry of Post and Telecommunications - Building and maintaining of telecommunication infrastructure, Submarine cable, Fiber optics line Ministry of Education - Curriculum for IT education - Computerization of schools Bangladesh Telecommunication Regulatory Commission (BTRC) - Regulation of telecommunications providers - Licensing authority, for Vsat, ISP Ministry of Law, Justice and Parliamentary Affairs - Review of IT-related laws Planning Division, Ministry of Planning Coordinates ICT related projects with funding
  8. 8. Understanding the concept of change management <ul><ul><li>C hange of decision is inevitable because of the internal / external reasons. </li></ul></ul><ul><ul><ul><li>Globalization, liberalization, privatization, other internal external circumstances. Natural calamities, economic depression in other countries etc. </li></ul></ul></ul>
  9. 9. Implication of Change Management <ul><li>Maximum benefit from the Implementation </li></ul><ul><li>Resistance to Change </li></ul><ul><li>Possibility of Implementation Failure </li></ul>
  10. 10. Elements of managing changes <ul><ul><li>AKDAR model: </li></ul></ul><ul><ul><ul><li>Awareness of the necessity for change </li></ul></ul></ul><ul><ul><ul><li>Desire for the changes needed </li></ul></ul></ul><ul><ul><ul><li>Knowledge on how the changes would be implemented </li></ul></ul></ul><ul><ul><ul><li>Ability for changes to be implemented </li></ul></ul></ul><ul><ul><ul><li>Reinforcement for maintaining the changes </li></ul></ul></ul><ul><ul><ul><li>Model is able to identify why changes are not working & help necessary steps to make change successful. </li></ul></ul></ul>
  11. 11. The Role of Leadership <ul><li>Quality of good leader needs to be </li></ul><ul><ul><li>Visionary </li></ul></ul><ul><ul><li>Inspirational </li></ul></ul><ul><ul><li>Aware </li></ul></ul><ul><ul><li>Influential </li></ul></ul><ul><ul><li>Trustworthy </li></ul></ul><ul><ul><li>Managerial </li></ul></ul>
  12. 12. Management in the Globalize world <ul><li>WTO agreement (1995, 153 Members) </li></ul><ul><li>Removing constraints and obstacles for operating Multi National Companies, tariff structure, etc. </li></ul><ul><li>MDG Goal (2000-2015) </li></ul><ul><ul><li>poverty reduction: Needs lot of changes in almost all sectors of economy, Natural calamities for Global warming. </li></ul></ul><ul><ul><li>Brussels Action Program (2001-2010) </li></ul></ul><ul><li>WSIS declaration (2003) </li></ul><ul><ul><li>computerization, digitization, satellites, the Internet, mobile communications, e-Governance </li></ul></ul><ul><ul><li>Istanbul Action Program (2011-2020) </li></ul></ul><ul><ul><li>Sixth FYP (2011-2015), ADP </li></ul></ul>
  13. 13. MDG and Other Development Goals <ul><li>MDG: Well quantified, time bound, to be achieved by 2015, BD’s agreement with UN in Sept, 2000 </li></ul><ul><li>Noteworthy progress has been made out of 8 targets </li></ul><ul><li>There will be a resource gap of remaining goals by 2015 </li></ul><ul><li>BD will reqire US $ 7.5 billion annually which 5 times the amount the country is getting now. </li></ul>
  14. 14. MDG And Other Development Goals <ul><li>Climate Change Issue: </li></ul><ul><li>BD is one of the most Vulnerable countries interms of climate </li></ul><ul><li>GOB established Bangladesh Climate Change Resilience Fund (BCCRF) with an initial capital of US $110 million </li></ul>
  15. 15. Critical Areas of action: 6 th FYP <ul><li>Agriculture </li></ul><ul><ul><li>intensification of major crops (i.e. cereals) </li></ul></ul><ul><ul><li>diversification to high-value non-cereal crops (i.e. vegetables and fruits) </li></ul></ul><ul><ul><li>development of non-crop agriculture (i.e. fishery, poultry, livestock) </li></ul></ul><ul><ul><li>Cheap & easy input Supply </li></ul></ul><ul><ul><li>Credit without Collateral </li></ul></ul><ul><ul><li>Marketing Service </li></ul></ul><ul><ul><li>MIS System </li></ul></ul><ul><li>Education for all </li></ul><ul><ul><li>Education coverage at all levels </li></ul></ul><ul><ul><li>ICT coverage </li></ul></ul><ul><ul><li>Involvement of NGO’s </li></ul></ul>
  16. 16. Critical Areas of action <ul><ul><li>Health for all </li></ul></ul><ul><ul><li>Affordable Health Service </li></ul></ul><ul><ul><li>Development of private sector Health Service </li></ul></ul><ul><ul><li>Quality and standard of services </li></ul></ul><ul><ul><li>Collaboration between the government and NGO’s for community health service </li></ul></ul><ul><ul><li>e health service </li></ul></ul><ul><li>Private Sector Investment & FDI </li></ul><ul><ul><li>managing FDI, attractive environment for private investment </li></ul></ul><ul><ul><li>removing infrastructural constraints </li></ul></ul><ul><ul><li>efficient financial sector, </li></ul></ul><ul><ul><li>developing best practices for microfinance, </li></ul></ul><ul><ul><li>developing the capital market, </li></ul></ul><ul><ul><li>managing PPP model projects </li></ul></ul><ul><ul><li>managing public sector project Implementation </li></ul></ul><ul><ul><li>management through e governance </li></ul></ul>
  17. 17. FDI Inflow since 1977 Year Amount in million US $ Year Amount in million US $ 1977 7 1994 11 1978 8 1995 92 1979 8 1996 232 1980 9 1997 575 1981 5 1998 576 1982 7 1999 309 1983 0 2000 579 1984 1 2001 355 1985 7 2002 328 1986 2 2003 350 1987 3 2004 460 1988 2 2005 845 1989 0 2006 793 1990 3 2007 666 1991 1 2008 1086 1992 4 2009 716 1993 14   2010   913
  18. 18. Critical Areas of action <ul><li>Fair and Competitive business </li></ul><ul><ul><li>Improving Legal Environment </li></ul></ul><ul><ul><li>Competition policy, </li></ul></ul><ul><ul><li>Financial Sector Reforms </li></ul></ul><ul><ul><li>Access to information </li></ul></ul><ul><li>Informal Sector </li></ul><ul><ul><li>policy support for employment generation </li></ul></ul><ul><ul><li>import policy, tax and tariff structure need to be revised </li></ul></ul><ul><ul><li>adequate access to infrastructure, </li></ul></ul><ul><ul><li>electricity, working capital, & </li></ul></ul><ul><ul><li>access to information plus </li></ul></ul><ul><ul><li>NGO’s for skill training, </li></ul></ul>
  19. 19. Essential Infrastructure for Pro-poor Economic Growth <ul><li>Power and Energy </li></ul><ul><ul><li>The policy for public-private partnership, exploitation of huge coal reserve, </li></ul></ul><ul><ul><li>LPG Bottling Capacity </li></ul></ul><ul><ul><li>Support for Renewable Energy </li></ul></ul><ul><ul><li>exemptions of all duties and taxes on imported solar panels, </li></ul></ul><ul><ul><li>giving assistance to NGOs for enhancing their RE programme, </li></ul></ul><ul><ul><li>encouraging local entrepreneurs to set up assembly plants to </li></ul></ul><ul><ul><li>make solar panels locally with imported solar cells </li></ul></ul><ul><ul><li>strong MIS System </li></ul></ul>
  20. 20. Essential Infrastructure for Pro-poor Economic Growth <ul><li>Transport </li></ul><ul><ul><li>Roads </li></ul></ul><ul><ul><ul><li>Private investment in Roads, Regional balance, missing link, GIS System </li></ul></ul></ul><ul><ul><li>Railway </li></ul></ul><ul><ul><ul><li>Double tracking of Dhaka-Chittagong corridor </li></ul></ul></ul><ul><ul><li>Ports </li></ul></ul><ul><ul><ul><li>Upgrade Chittagong Port to a world-class port </li></ul></ul></ul><ul><ul><li>Post and Telecommunication </li></ul></ul><ul><ul><ul><li>introduction of an ICT-based postal network, extending the ICT facility, empowering rural people, minimizing the digital gap and extending the digital telephone facilities at Upazila Growth Centre. </li></ul></ul></ul>
  21. 21. Essential Infrastructure for Pro-poor Economic Growth <ul><li>Housing and Shelter </li></ul><ul><ul><li>low-cost housing for low and mid income people and vulnerable groups, </li></ul></ul><ul><ul><li>Housing finance for low, middle and high income group, Involvement of NGO’s for providing shelter and services </li></ul></ul><ul><ul><li>Land use and reforms </li></ul></ul><ul><ul><ul><li>modernization of the land records and land management system </li></ul></ul></ul><ul><ul><ul><li>allotment of agricultural Khas land to landless and asset-less people to improve their living conditions </li></ul></ul></ul><ul><ul><ul><li>ensuring planned use of land through enforcement of the provisions of the existing laws and promulgation of new laws </li></ul></ul></ul><ul><ul><ul><li>ensuring proper management of Jalmahal, Balumahal etc for poverty reduction </li></ul></ul></ul><ul><ul><ul><li>protection and conservation of wet lands, hilly areas, tea gardens, and rubber gardens, and </li></ul></ul></ul><ul><ul><ul><li>taking measures to help accretion of coastal land. </li></ul></ul></ul><ul><ul><ul><li>Efficient land record system and MIS system </li></ul></ul></ul>
  22. 22. Essential Infrastructure for Pro-poor Economic Growth <ul><li>Managing Cities & urban poverty </li></ul><ul><ul><li>Study for city based economic activities for the four largest cities –Dhaka, Chittagong, Khulna, and Rajshahi, GIS based information </li></ul></ul><ul><li>Social Protection for the Vulnerable </li></ul><ul><ul><li>Old Age Allowance, Widow Allowance, Maternity Allowances for Pregnant Women and VGD Programme </li></ul></ul><ul><ul><li>Community-Based Services for poor women and children Development of asset less women under the VGD Programme </li></ul></ul>
  23. 23. Creating environment for change <ul><li>Making Parliamentary Process Effective </li></ul><ul><ul><li>Reforming and Strengthening Public Service </li></ul></ul><ul><ul><ul><li>Nepotism and political interference in civil service, Deep politicization of the public service system, incompetent officials got promotions, demoralized many efficient government officials, skill development training, The Public Service reform </li></ul></ul></ul><ul><ul><li>Reforming the Legal and Judicial System to Ensure Justice for the Poor </li></ul></ul><ul><ul><ul><li>Speedy justice, Computerized system </li></ul></ul></ul><ul><ul><li>Changing Roles of Law Enforcing Agencies </li></ul></ul><ul><ul><ul><li>Need Corruption free service </li></ul></ul></ul>
  24. 24. Creating environment for change <ul><li>Strengthening Local Government </li></ul><ul><li>Combating Corruption </li></ul><ul><li>Ensuring Human Rights </li></ul><ul><ul><li>making National Human Rights Commission an effective institution; </li></ul></ul><ul><ul><li>establishing the office of ombudsman; </li></ul></ul><ul><ul><li>establishing a Child Rights Commission; </li></ul></ul><ul><ul><li>undertaking anti-human trafficking initiatives; </li></ul></ul><ul><ul><li>taking campaign initiatives to build public awareness of women’s legal rights; and </li></ul></ul><ul><ul><li>ensuring legal aid for domestic violence and other forms of human rights violations. </li></ul></ul>
  25. 25. Creating environment for change <ul><li>Improving project Implementation Capacity (ADP) </li></ul><ul><ul><li>improving quality of public expenditure and giving priority to activities that reduce poverty; </li></ul></ul><ul><ul><li>shifting from the existing project approach to a programme approach. This will reduce adhoc undertaking of projects and politicisation of the project selection process; </li></ul></ul><ul><ul><li>delegating authority to project directors for accelerating ADP implementation; </li></ul></ul><ul><ul><li>simplifying and further streamlining the procedure of aid disbursement; </li></ul></ul><ul><ul><li>timely procurement of goods and services; </li></ul></ul><ul><ul><li>strengthening the capacity of the officials on procurement and implementation of projects; </li></ul></ul><ul><ul><li>introducing a management information system (MIS) and </li></ul></ul><ul><ul><li>introducing electronic Government Procurement System (e-GP) </li></ul></ul>
  26. 26. Creating environment for change <ul><li>National connectivity </li></ul><ul><ul><li>Public Switched Telephone Network (PSTN): 12 operators, 1.70 mill </li></ul></ul><ul><ul><li>Cellular Phone: 6 Operators, 79.67 million upto Aug/11 </li></ul></ul><ul><ul><li>Internet Access: About 5% of the Total Popln. </li></ul></ul><ul><ul><li>CIC’s : 5000 in 450 Upzilas apprxly. </li></ul></ul>
  27. 27. Creating environment for change <ul><li>Regional Connectivity </li></ul><ul><ul><li>The South Asian Sub regional Economic Cooperation (SASEC) was established in 2001 by Bangladesh, Bhutan, India and Nepal with Asian Development Bank's support. </li></ul></ul><ul><ul><li>The deployment of ICT network under this program can be accelerated to bring the benefits of e-health, e-education, e-agriculture, e-trade etc to the rural community and to harness the potential of ICT. GOB </li></ul></ul>
  28. 28. Creating environment for change <ul><li>International Connectivity </li></ul><ul><ul><li>Bangladesh is connected with information super high way through submarine cable network SEA-ME-WE-4 providing internet bandwidth of 24 GB in 2006 . </li></ul></ul><ul><ul><li>Look for 2 nd submarine cable </li></ul></ul>
  29. 29. <ul><li>Development of ICT for Growth and Poverty Reduction </li></ul><ul><ul><li>Access to ICT particularly in Rural areas </li></ul></ul><ul><ul><li>One stop Government portal </li></ul></ul><ul><ul><li>Payment Gateway under process </li></ul></ul><ul><ul><li>Internet Kiosk around the country </li></ul></ul><ul><ul><li>Human Resource Development </li></ul></ul><ul><ul><li>Providing Government services through Information centers around the country </li></ul></ul><ul><ul><li>Cheap internet in all schools including rural areas </li></ul></ul><ul><ul><li>Computer assisted health service </li></ul></ul>Essential Infrastructure for Pro-poor Economic Growth
  30. 30. Creating environment for change <ul><li>Promoting E-governance: </li></ul><ul><ul><li>to initiate at all levels, create awareness, </li></ul></ul><ul><ul><ul><li>insufficient telecommunications infrastructure, </li></ul></ul></ul><ul><ul><ul><li>low density of Internet connectivity, expensive Internet access, </li></ul></ul></ul><ul><ul><ul><li>absence of adequate legal and regulatory frameworks lack of know-how about ICT among the public officials, </li></ul></ul></ul><ul><ul><ul><li>arrangements for an alternative fibre optic connection between Dhaka and Cox’s Bazaar Efforts for a second submarine cable. </li></ul></ul></ul><ul><ul><ul><li>Adopting PPP Model ICT projects </li></ul></ul></ul>
  31. 31. Conclusion <ul><li>Bangladesh has taken up lot of activities in the changed circumstances and lot of actions are to be taken in future. </li></ul><ul><li>Implementation of the many of the decisions took excessive time </li></ul><ul><ul><li>due to resistance </li></ul></ul><ul><ul><li>preparing the work force </li></ul></ul><ul><ul><li>lack of awareness, proper training, motivation, incentives etc. </li></ul></ul><ul><li>Bangladesh is still fighting to create an environment of good governance, it needs strong leaders. </li></ul><ul><li>Learn Success stories from Japan, Korea, Malaysia, China etc </li></ul>
  32. 32. The End
  33. 33. The End

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