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Why delegate and how to delegate effectively - an online training programme by Pathway Group

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How to Delegate Effectively - Online Training course …

How to Delegate Effectively - Online Training course
Delegation is one of the most important management skills and yet few managers are really good at it or take advantage of the benefits that effective delegation can bring. Managers who are able to delegate effectively are key to the success of an organisation, saving time, developing and motivating staff and ensuring they are making the best use of their skills.

This online training course has been developed to provide learners with an increased understanding of the importance of effective delegation and outlines the key steps to take in order to delegate effectively.

Published in: Education, Business

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  • 1. Why Delegate?
  • 2. Want to learn more about delegation? Call Pathway on 0121 707 0550 or visit www.elearning.pathwaycourses.co.uk The single most important thing in order to grow your business. Allows your business to grow. It can be difficult to delegate but someone else can do the job as well as you do – honest! Without delegation you are stifling the growth of your business and the team members. Introduction
  • 3. Want to learn more about delegation? Call Pathway on 0121 707 0550 or visit www.elearning.pathwaycourses.co.uk The practice of passing tasks and/or responsibility to employees of team members. Delegation is a considered approach to increasing productivity and capacity in your team - not handing the job over and walking away It is a staged approach to passing a job over to a team member or employee so that they can complete it and so that you can focus on higher value tasks. What is delegation?
  • 4. Want to learn more about delegation? Call Pathway on 0121 707 0550 or visit www.elearning.pathwaycourses.co.uk Employee morale Focus on high value tasks Work-life balance Company productivity increased What are the benefits?
  • 5. Want to learn more about delegation? Call Pathway on 0121 707 0550 or visit www.elearning.pathwaycourses.co.uk Delegating tasks to employees and team members in the right way Shows that you trust them Enables them to see a career progression path Shows that good performance brings increased responsibility and the opportunity for growth. Remember: If you don’t delegate, staff who want to develop and demonstrate their talents will have their morale eroded by a lack of opportunity. Employee Morale
  • 6. Want to learn more about delegation? Call Pathway on 0121 707 0550 or visit www.elearning.pathwaycourses.co.uk It is very easy to get bogged down in day to day small items Delegate pro-active tasks rather than less valuable ones Free your own time to spend on key activities. Focus on High Value Tasks
  • 7. Want to learn more about delegation? Call Pathway on 0121 707 0550 or visit www.elearning.pathwaycourses.co.uk Don’t let key tasks slip! Allow Managers to get their life back! Work-Life Balance
  • 8. Want to learn more about delegation? Call Pathway on 0121 707 0550 or visit www.elearning.pathwaycourses.co.uk Don’t hold on to tasks Don’t hold your company back Delegate tasks to staff and increase your company productivity Company Productivity Increased
  • 9. Want to learn more about delegation? Call Pathway on 0121 707 0550 or visit www.elearning.pathwaycourses.co.uk Don’t delegate Consider delegating Delegate First Delegate/Stop doing! OK Great – How? HighValueLow Low Time High Look at the value of the task (i.e. how much money it makes for your business) and the time it takes
  • 10. Want to learn more about delegation? Call Pathway on 0121 707 0550 or visit www.elearning.pathwaycourses.co.uk Consider delegating Don’t delegate Delegate first Delegate next OK Great – How? HighFunLow Low Skill High Consider enjoyment - look at Fun and skill and compare the two things. They are often linked!
  • 11. Want to learn more about delegation? Call Pathway on 0121 707 0550 or visit www.elearning.pathwaycourses.co.uk Consider which tasks you delegate Delegate tasks to team members who are good at them! Delegate tasks which will drive team members and motivate them. …but remember
  • 12. Want to learn more about delegation? Call Pathway on 0121 707 0550 or visit www.elearning.pathwaycourses.co.uk Pick the right person Trust the person Train Staff Set the task out Set a task completion date and milestones for review Thank them! Give responsibility, not just a task What next?
  • 13. Want to learn more about delegation? Call Pathway on 0121 707 0550 or visit www.elearning.pathwaycourses.co.uk Who is most likely to deliver? Who has the right skills? What does the person like doing? What tasks do they enjoy? Pick the right person
  • 14. Want to learn more about delegation? Call Pathway on 0121 707 0550 or visit www.elearning.pathwaycourses.co.uk Your method may not be the right way Let the person do the tasks their way (as long as they get the right quality and result!) Trust the person
  • 15. Want to learn more about delegation? Call Pathway on 0121 707 0550 or visit www.elearning.pathwaycourses.co.uk Don’t expect staff to “know what to do” Teach and Train Train staff
  • 16. Want to learn more about delegation? Call Pathway on 0121 707 0550 or visit www.elearning.pathwaycourses.co.uk Explain the reason for the task What needs doing? Key steps in the process Set the task out clearly
  • 17. Want to learn more about delegation? Call Pathway on 0121 707 0550 or visit www.elearning.pathwaycourses.co.uk Catch any issues early Ensure we get a successful result. Completion date and milestones
  • 18. Want to learn more about delegation? Call Pathway on 0121 707 0550 or visit www.elearning.pathwaycourses.co.uk Easy to do, often forgotten. It makes a big difference and will improve attitude! Thank them!
  • 19. Want to learn more about delegation? Call Pathway on 0121 707 0550 or visit www.elearning.pathwaycourses.co.uk Hand over responsibility Check back every so often Make sure you don’t spend more time on the job Give responsibility
  • 20. Want to learn more about delegation? Call Pathway on 0121 707 0550 or visit www.elearning.pathwaycourses.co.uk Level 1 – Prescriptive Level 2 – Engagement Level 3 – Objectives Level 4 – Watch Stages of delegation
  • 21. Want to learn more about delegation? Call Pathway on 0121 707 0550 or visit www.elearning.pathwaycourses.co.uk You explain the task Let the person know how it should be done Check back during the task Ask to see finished version before it is implemented Prescriptive
  • 22. Want to learn more about delegation? Call Pathway on 0121 707 0550 or visit www.elearning.pathwaycourses.co.uk You explain the task You ask the person for their view on how they would complete the task If they get that right, let them go and complete the task Show it to you once it’s completed. Let them know you are an advisor if required. This method builds the confidence of both parties, so encourage them to be independent. Engagement
  • 23. Want to learn more about delegation? Call Pathway on 0121 707 0550 or visit www.elearning.pathwaycourses.co.uk Let them know the objective (outcome) Ask them to work out the best way to achieve the goal Remind them you are still available as an advisor at the beginning to help When they have done this well several times, then you are ready to hand the task over as their responsibility Objectives
  • 24. Want to learn more about delegation? Call Pathway on 0121 707 0550 or visit www.elearning.pathwaycourses.co.uk You’ve passed over the task, let them get on with it Remember to acknowledge when they have done a good job Only step in if something changes or a problem occurs Whatever you do, don’t take the job back! Watch
  • 25. Want to learn more about delegation? Call Pathway on 0121 707 0550 or visit www.elearning.pathwaycourses.co.uk Offers training courses on delegation; aimed at managers who may have responsibility for a team of people, or an individual, and therefore the requirement or desire to delegate work. You will learn: What effective delegation is An understanding of the importance of effective delegation How to delegate effectively. How to identify tasks suitable for delegation The different levels of delegation Helping others to effectively delegate Effective feedback techniques Pathway Group