Where to Find Useful Contact Information and Helplines | Leaner Support


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Where to Find Useful Contact Information and Helplines | Leaner Support is for learners and staff of Pathway Group to easily find signposted services.

For more information about this booklet call: 0121 707 0550 or e-mail: info@pathwaygroup.co.uk

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Where to Find Useful Contact Information and Helplines | Leaner Support

  1. 1. Pathway Groupputting you first Where to find help (useful contact information and helplines) Pathway Collegeputting you first Pathway Group Fairgate house, 205 Kings Road, Tyseley, Birmingham B11 2AA Tel: 0800 955 0870 / 0121 707 0550 Email: info@pathwaygroup.co.uk Web: www.pathwaygroup.co.uk
  2. 2. Contents Alcohol Bereavement Careers Advice Families & Parents Disability Drugs Emotional Support Health Housing Money & Debt Sexuality Rights & Legal Advice Violence & Crime Something Else? 7 4 4 4 4 5 5 5 6 6 6 6 7 8
  3. 3. Helplines AL - Anon Family Groups: For families and friends of problem drinkers Tel: 0207 4030888 Web: www.al-anonuk.org.uk Alcoholics Anonymous: Offer advice and support and help others to recover from alcoholism Tel: 0845 7697555 Web: www.alcoholics-anonymous.org.uk Drinkline: Advice on sensible drinking and alcohol misuse Tel: 0800 123 1110 Web: www.patient.co.uk/support/drinkline •• Child Death Helpline: Helpline for anyone affected by the death of a child of any age, from pre-birth to adult, under any circumstances, however recently or long ago Tel: 0800 282986 Web: www.childdeathhelpline.org.uk TheCompassionateFriends:Supportingbereaved parents/carers and their families Tel: 0845 1232304 Web: www.tcf.org.uk Cruise Bereavement Care: Support for people after the death of someone close Tel: 0844 477 9400 Web: www.cruse.org.uk National Careers Service: For all ages to get career advice and guidance Tel: 0800 100 900 Web: www.nationalcareersservice.direct.gov.uk Jobcentre Plus: Where you can search and apply for jobs Tel: 0345 604 3719 Web: www.gov.uk/jobsearch fish4.co.uk: Provides part-time, seasonal and temporaryjobsforcollegeanduniversitystudents Web: www.fish4.co.uk/jobs National Apprenticeship Service (NAS): Build up knowledge and skills, gain qualifications, and earn money or an allowance in a chosen industry Tel: 08000 150 600 Web: www.apprenticeships.org.uk UCAS: Search courses across the country Tel: 0871 468 0468 Web: www.ucas.ac.uk Alcohol Careers Advice Bereavement Gingerbread Advice Line: Advice and information service for lone parents Tel: 0800 802 0925 Web: www.gingerbread.org.uk Family Lives: Practical help and information for parenting Tel: 0808 8002222 Web: www.familylives.org.uk Families & Parents One Parent Families: For advice on all issues affecting one parent families Tel: 0808 8020925 Web: www.opfs.org.uk 4. Pathway Groupputting you first
  4. 4. Pathway Groupputting you first Disability Scope: Disability information advice line Tel: 0130 2310123 Web: www.scope.org.uk/dial Disabled Living Foundation: Advice and information on disability equipment Tel: 0300 9990004 Web: www.dlf.org.uk Sense: National charity that supports and campaigns for Deaf and Blind people Tel: 0845 1270060 Web: www.sense.org.uk Release: Drugs and legal advice for users, families and friends Tel: 020 73242989 Web: www.release.org.uk Drug Support Groups - Narcotics Anonymous: Run around the country offering support for people on drugs Tel: 0300 999 1212 Web: www.ukna.org Cocaine Anonymous Tel: 0800 6120225 Web: www.cauk.org.uk Re-Solv: Information and support about solvents and volatile substance abuse (VSA) issues Tel: 01785810762 Web: www.re-solv.org Talk to Frank: Information about drugs for people who use them, their friends, families and colleagues. Tel: 0300 1236600 Web: www.talktofrank.com Emotional Support National Bullying Helpline: Help and advice about bullying in a variety of forms Tel: 0845 2255787 Web: www.nationalbullyinghelpline.co.uk Childline: Get help and advice about a wide range of issues Tel: 0800 1111 Web: www.childline.org.uk NSPCC National Society for the Prevention of Cruelty to Children: Charity raising awareness of child cruelty Tel: 0808 800 5000 Web: www.nspcc.org.uk Barnardos: Support for the family Tel: 0208 550 8822 Web: www.barnardos.org.uk Relate: Couple counselling, information and support to adults dealing with relationship issues Tel: 0300 100 1234 Web: www.relate.org.uk Samaritans: The Samaritans exists to provide confidential support to any person in emotional distress Tel: 0845 7909090 Web: www.samaritans.org Off The Record: Provides counselling and support through qualified counsellor for anyone finding it difficult to cope at a stressed time of their lives Web: www.offtherecord.org.uk Catch 22: Social business providing services that help people in tough situations to turn their lives around Tel: 020 7336 4800 Web: www.catch-22.org.uk Mind: Advice and guidance on all aspects of mental health Tel: 0300 123 3393/020 85192122 Web: www.mind.org.uk Youth Access: Youth Access is the national membership organisation for young people’s information, advice and counselling services Tel: 020 8772 9900 Web: www.youthaccess.org.uk Drugs 5.
  5. 5. Health NHS Direct: For immediate and confidential health advice Tel: 111 Web: www.nhsdirect.com Sexuality London Lesbian & Gay Switchboard: Provide free & confidential support & information to lesbian, gay, bisexual&transgenderedcommunitiesthroughout the UK Tel: 0300 330 0630 Web: www.llgs.org.uk Sexual Advice Association: Help improve the sexual health and wellbeing of men and women and raise awareness of the extent to which sexual conditions affect the general population Tel: 0207 486 7262 Web: www.sda.uk.net Sexual Problems: Information, advice and support on sexual health, sex and relationships Tel: 0845 122 8690 Web: www.fpa.org.uk NHS Choices: Confidential help for under 18’s on anything to do with sex, relationships and contraception. Tel: 0800 282930 Web: www.nhs.uk/Livewell/Sexualhealth Money & Debt Step Change: Free counselling and advice for people with debt problems. Tel: 0800 1381111 Web: www.stepchange.org Gamcare: For gamblers and those affected by problem gambling. Tel: 0808 8020133 Web: www.gamcare.org.uk National Debtline: Confidential advice for people with debt problems. Tel: 0808 8084000 Web: www.naitonaldebtline.co.uk The Money Advice Service: Advice and guidance on money related matters Tel: 0300 500 5000 Web: www.moneyadviceservice.org.uk/en Turn2us:Freeservicethathelpspeopleinfinancial need to access welfare benefits, charitable grants and other financial help Tel: 0808 802 2000 Web: www.turn2us.org.uk 6. Pathway Groupputting you first Housing Housing Shelter: Help with housing problems. Tel: 0300 330 1234 Web: www.england.shelter.org.uk Housing Benefit Job Centre Plus Tel: 0800 055 6688 Web: www.direct.gov.uk Midlands Heart: One of the top ten housing and care organisations based in the UK Tel: 0345 6020 540 Web: www.midlandheart.org.uk St Basils: Work to prevent youth homelessness by providing accommodation and support services Tel: 0300 303 0099
  6. 6. Violence & Crime Rape and Sexual Abuse Helpline and Support Centre: Support and help for those effected by rape and sexual abuse Tel: 0808 802 9999 Web: www.rasasc.org.uk National Domestic Violence and Abuse Helpline: Supporting for people suffering from violence and abuse Tel: 0808 2000 247 Web: www.nationaldomesticviolencehelpline. org.uk Woman’s Aid: Supporting women suffering from abuse Tel: 0117 944 44 11 Web: www.womensaid.org.uk Crimestoppers: Service for reporting crime anonymously Tel: 0800 555 111 Web: www.crimestoppers-uk.org Victim Support Line: Victims of crime support Tel: 0845 3030900 Web: www.victimsupport.org.uk Knife and Gun Crime: Information, advice and guidance about knife and gun crime Tel: To report incidents always contact your local police force by dialling 999 or 101 in a non- emergency situation. Web: www.knifecrimes.org Rights & Legal Advice Citizens Advice A network of offices that provide free and independent advice on legal issues, money, benefits and other problems. Web: www.citizensadvice.org.uk ACAS Acas offer free, confidential and impartial advice on all employment rights issues. Tel: 08457 47 47 47 Web: www.acas.org.uk Equal Opportunities Commission Web: www.eoc.org.uk Commision for racial equality Web: www.cre.gov.uk Lawstuff Tel: 08088 020 008 Web: www.lawstuff.org.uk TUC Tel: 020 7636 4030 7. Pathway Groupputting you first
  7. 7. Something Else? Birmingham City council Useful Contacts Sheet: Information about services and support available in Birmingham Web: www.birmingham.gov.uk/contactus Walsall City Council: Information about services and support available in Walsall Tel: 01922 650000 Web: www.walsall.gov.uk Wolverhampton City Council: Information about services and support available in Wolverhampton Tel: 01902 551155 Web: www.wolverhampton.gov.uk Sandwell and Dudley Council: Information about services and support available in Sandwell and Dudley Tel: 0845 358 2200 Web: www.sandwell.gov.uk Get Connected: Finds young people the best help, whatever the problem Tel: 0808 8084994 Web: www.getconnected.org.uk Local 14-19 On-line Area Prospectus: The online 14-19 prospectuses let you find out what courses and qualifications are available at schools, colleges and sixth forms in your area Web: www.direct.gov.uk Volunteering: Information on volunteering in the UK and abroad Tel: 020 7713 6161 Web: www.volunteering.org.uk Web: www.do-it.org.uk National Youth Agency: Support youth workers in doing what they do, more effectively Tel: 0116 242 7350 Web: www.nya.org.uk The Challenge Network: Connecting and inspire people to strengthen their communities by getting involved in community projects Tel: 020 3542 2400 Web: www.the-challenge.org Citizen Card: Proof of age card Web: www.citizencard.com 8. Pathway Groupputting you first VISIT: www.nationalcareersservice.direct.gov.uk
  8. 8. Pathway Group Fairgate house, 205 Kings Road, Tyseley, Birmingham B11 2AA Tel: 0800 955 0870 / 0121 707 0550 / 01922 897170 Email: info@pathwaygroup.co.uk Web: www.pathwaygroup.co.uk Pathway Collegeputting you first Pathway Groupputting you first