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Where to Find Useful Contact Information and Helplines | Leaner Support

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Where to Find Useful Contact Information and Helplines | Leaner Support is for learners and staff of Pathway Group to easily find signposted services. …

Where to Find Useful Contact Information and Helplines | Leaner Support is for learners and staff of Pathway Group to easily find signposted services.

For more information about this booklet call: 0121 707 0550 or e-mail: info@pathwaygroup.co.uk


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  • 1. Pathway Groupputting you first Where to find help (useful contact information and helplines) Pathway Collegeputting you first Pathway Group Fairgate house, 205 Kings Road, Tyseley, Birmingham B11 2AA Tel: 0800 955 0870 / 0121 707 0550 Email: info@pathwaygroup.co.uk Web: www.pathwaygroup.co.uk
  • 2. Contents Alcohol Bereavement Careers Advice Families & Parents Disability Drugs Emotional Support Health Housing Money & Debt Sexuality Rights & Legal Advice Violence & Crime Something Else? 7 4 4 4 4 5 5 5 6 6 6 6 7 8
  • 3. Helplines AL - Anon Family Groups: For families and friends of problem drinkers Tel: 0207 4030888 Web: www.al-anonuk.org.uk Alcoholics Anonymous: Offer advice and support and help others to recover from alcoholism Tel: 0845 7697555 Web: www.alcoholics-anonymous.org.uk Drinkline: Advice on sensible drinking and alcohol misuse Tel: 0800 123 1110 Web: www.patient.co.uk/support/drinkline •• Child Death Helpline: Helpline for anyone affected by the death of a child of any age, from pre-birth to adult, under any circumstances, however recently or long ago Tel: 0800 282986 Web: www.childdeathhelpline.org.uk TheCompassionateFriends:Supportingbereaved parents/carers and their families Tel: 0845 1232304 Web: www.tcf.org.uk Cruise Bereavement Care: Support for people after the death of someone close Tel: 0844 477 9400 Web: www.cruse.org.uk National Careers Service: For all ages to get career advice and guidance Tel: 0800 100 900 Web: www.nationalcareersservice.direct.gov.uk Jobcentre Plus: Where you can search and apply for jobs Tel: 0345 604 3719 Web: www.gov.uk/jobsearch fish4.co.uk: Provides part-time, seasonal and temporaryjobsforcollegeanduniversitystudents Web: www.fish4.co.uk/jobs National Apprenticeship Service (NAS): Build up knowledge and skills, gain qualifications, and earn money or an allowance in a chosen industry Tel: 08000 150 600 Web: www.apprenticeships.org.uk UCAS: Search courses across the country Tel: 0871 468 0468 Web: www.ucas.ac.uk Alcohol Careers Advice Bereavement Gingerbread Advice Line: Advice and information service for lone parents Tel: 0800 802 0925 Web: www.gingerbread.org.uk Family Lives: Practical help and information for parenting Tel: 0808 8002222 Web: www.familylives.org.uk Families & Parents One Parent Families: For advice on all issues affecting one parent families Tel: 0808 8020925 Web: www.opfs.org.uk 4. Pathway Groupputting you first
  • 4. Pathway Groupputting you first Disability Scope: Disability information advice line Tel: 0130 2310123 Web: www.scope.org.uk/dial Disabled Living Foundation: Advice and information on disability equipment Tel: 0300 9990004 Web: www.dlf.org.uk Sense: National charity that supports and campaigns for Deaf and Blind people Tel: 0845 1270060 Web: www.sense.org.uk Release: Drugs and legal advice for users, families and friends Tel: 020 73242989 Web: www.release.org.uk Drug Support Groups - Narcotics Anonymous: Run around the country offering support for people on drugs Tel: 0300 999 1212 Web: www.ukna.org Cocaine Anonymous Tel: 0800 6120225 Web: www.cauk.org.uk Re-Solv: Information and support about solvents and volatile substance abuse (VSA) issues Tel: 01785810762 Web: www.re-solv.org Talk to Frank: Information about drugs for people who use them, their friends, families and colleagues. Tel: 0300 1236600 Web: www.talktofrank.com Emotional Support National Bullying Helpline: Help and advice about bullying in a variety of forms Tel: 0845 2255787 Web: www.nationalbullyinghelpline.co.uk Childline: Get help and advice about a wide range of issues Tel: 0800 1111 Web: www.childline.org.uk NSPCC National Society for the Prevention of Cruelty to Children: Charity raising awareness of child cruelty Tel: 0808 800 5000 Web: www.nspcc.org.uk Barnardos: Support for the family Tel: 0208 550 8822 Web: www.barnardos.org.uk Relate: Couple counselling, information and support to adults dealing with relationship issues Tel: 0300 100 1234 Web: www.relate.org.uk Samaritans: The Samaritans exists to provide confidential support to any person in emotional distress Tel: 0845 7909090 Web: www.samaritans.org Off The Record: Provides counselling and support through qualified counsellor for anyone finding it difficult to cope at a stressed time of their lives Web: www.offtherecord.org.uk Catch 22: Social business providing services that help people in tough situations to turn their lives around Tel: 020 7336 4800 Web: www.catch-22.org.uk Mind: Advice and guidance on all aspects of mental health Tel: 0300 123 3393/020 85192122 Web: www.mind.org.uk Youth Access: Youth Access is the national membership organisation for young people’s information, advice and counselling services Tel: 020 8772 9900 Web: www.youthaccess.org.uk Drugs 5.
  • 5. Health NHS Direct: For immediate and confidential health advice Tel: 111 Web: www.nhsdirect.com Sexuality London Lesbian & Gay Switchboard: Provide free & confidential support & information to lesbian, gay, bisexual&transgenderedcommunitiesthroughout the UK Tel: 0300 330 0630 Web: www.llgs.org.uk Sexual Advice Association: Help improve the sexual health and wellbeing of men and women and raise awareness of the extent to which sexual conditions affect the general population Tel: 0207 486 7262 Web: www.sda.uk.net Sexual Problems: Information, advice and support on sexual health, sex and relationships Tel: 0845 122 8690 Web: www.fpa.org.uk NHS Choices: Confidential help for under 18’s on anything to do with sex, relationships and contraception. Tel: 0800 282930 Web: www.nhs.uk/Livewell/Sexualhealth Money & Debt Step Change: Free counselling and advice for people with debt problems. Tel: 0800 1381111 Web: www.stepchange.org Gamcare: For gamblers and those affected by problem gambling. Tel: 0808 8020133 Web: www.gamcare.org.uk National Debtline: Confidential advice for people with debt problems. Tel: 0808 8084000 Web: www.naitonaldebtline.co.uk The Money Advice Service: Advice and guidance on money related matters Tel: 0300 500 5000 Web: www.moneyadviceservice.org.uk/en Turn2us:Freeservicethathelpspeopleinfinancial need to access welfare benefits, charitable grants and other financial help Tel: 0808 802 2000 Web: www.turn2us.org.uk 6. Pathway Groupputting you first Housing Housing Shelter: Help with housing problems. Tel: 0300 330 1234 Web: www.england.shelter.org.uk Housing Benefit Job Centre Plus Tel: 0800 055 6688 Web: www.direct.gov.uk Midlands Heart: One of the top ten housing and care organisations based in the UK Tel: 0345 6020 540 Web: www.midlandheart.org.uk St Basils: Work to prevent youth homelessness by providing accommodation and support services Tel: 0300 303 0099
  • 6. Violence & Crime Rape and Sexual Abuse Helpline and Support Centre: Support and help for those effected by rape and sexual abuse Tel: 0808 802 9999 Web: www.rasasc.org.uk National Domestic Violence and Abuse Helpline: Supporting for people suffering from violence and abuse Tel: 0808 2000 247 Web: www.nationaldomesticviolencehelpline. org.uk Woman’s Aid: Supporting women suffering from abuse Tel: 0117 944 44 11 Web: www.womensaid.org.uk Crimestoppers: Service for reporting crime anonymously Tel: 0800 555 111 Web: www.crimestoppers-uk.org Victim Support Line: Victims of crime support Tel: 0845 3030900 Web: www.victimsupport.org.uk Knife and Gun Crime: Information, advice and guidance about knife and gun crime Tel: To report incidents always contact your local police force by dialling 999 or 101 in a non- emergency situation. Web: www.knifecrimes.org Rights & Legal Advice Citizens Advice A network of offices that provide free and independent advice on legal issues, money, benefits and other problems. Web: www.citizensadvice.org.uk ACAS Acas offer free, confidential and impartial advice on all employment rights issues. Tel: 08457 47 47 47 Web: www.acas.org.uk Equal Opportunities Commission Web: www.eoc.org.uk Commision for racial equality Web: www.cre.gov.uk Lawstuff Tel: 08088 020 008 Web: www.lawstuff.org.uk TUC Tel: 020 7636 4030 7. Pathway Groupputting you first
  • 7. Something Else? Birmingham City council Useful Contacts Sheet: Information about services and support available in Birmingham Web: www.birmingham.gov.uk/contactus Walsall City Council: Information about services and support available in Walsall Tel: 01922 650000 Web: www.walsall.gov.uk Wolverhampton City Council: Information about services and support available in Wolverhampton Tel: 01902 551155 Web: www.wolverhampton.gov.uk Sandwell and Dudley Council: Information about services and support available in Sandwell and Dudley Tel: 0845 358 2200 Web: www.sandwell.gov.uk Get Connected: Finds young people the best help, whatever the problem Tel: 0808 8084994 Web: www.getconnected.org.uk Local 14-19 On-line Area Prospectus: The online 14-19 prospectuses let you find out what courses and qualifications are available at schools, colleges and sixth forms in your area Web: www.direct.gov.uk Volunteering: Information on volunteering in the UK and abroad Tel: 020 7713 6161 Web: www.volunteering.org.uk Web: www.do-it.org.uk National Youth Agency: Support youth workers in doing what they do, more effectively Tel: 0116 242 7350 Web: www.nya.org.uk The Challenge Network: Connecting and inspire people to strengthen their communities by getting involved in community projects Tel: 020 3542 2400 Web: www.the-challenge.org Citizen Card: Proof of age card Web: www.citizencard.com 8. Pathway Groupputting you first VISIT: www.nationalcareersservice.direct.gov.uk
  • 8. Pathway Group Fairgate house, 205 Kings Road, Tyseley, Birmingham B11 2AA Tel: 0800 955 0870 / 0121 707 0550 / 01922 897170 Email: info@pathwaygroup.co.uk Web: www.pathwaygroup.co.uk Pathway Collegeputting you first Pathway Groupputting you first