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What is lean and where do I start? lean professional training by Pathway Group, Birmingham
 

What is lean and where do I start? lean professional training by Pathway Group, Birmingham

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Lean six sigma Training across the country delivered by vastly knowledgeable lean trainer. The benefit to organisations that have implemented Lean is considerable: ...

Lean six sigma Training across the country delivered by vastly knowledgeable lean trainer. The benefit to organisations that have implemented Lean is considerable:
Improved quality and customer satisfaction.
Improved productivity and performance.
Reduced costs and delivery timeframes.
Improved employee morale and company culture.
Lean is not just applicable to manufacturing - it is now widely accepted that some of the biggest opportunities for productivity improvement can be found in administration, service and support operations, financial services and the public sector.

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    What is lean and where do I start? lean professional training by Pathway Group, Birmingham What is lean and where do I start? lean professional training by Pathway Group, Birmingham Presentation Transcript

    • What is Lean? • Maximising customer value, while minimising waste Or • Creating more value for customers with fewer resources Need advice on lean? – contact: enterprise@pathwaygroup.co.uk
    • What is Lean? • A lean organisation understands what their customers value • Then focusses on the key processes in the business to increase that value • And minimises the waste in the process Who does it apply to? • All businesses – NOT just in manufacturing Need advice on lean? – contact: enterprise@pathwaygroup.co.uk
    • Why Lean? • Imagine the benefits to your business of only spending time on processes that your customers value and are willing to pay for, and using less resource to do it… Need advice on lean? – contact: enterprise@pathwaygroup.co.uk
    • The core principles of Lean 1. Specify value from the viewpoint of the end customer • • • • Recognise that a small amount of time and effort actually adds value to the customer Define what a customer values Evaluate how we deliver that value Remove the waste from the system (anything which doesn’t add value) Need advice on lean? – contact: enterprise@pathwaygroup.co.uk
    • The core principles of Lean 2. Identify all the steps in the value stream for each product family • • • How do we go about delivering the product/service to the customer? Do all the steps add value? Is the process in each step optimal? Need advice on lean? – contact: enterprise@pathwaygroup.co.uk
    • The core principles of Lean 3. Create flow, by eliminating waste • • • Most businesses start with just 5% of activities actually adding value! Flow is created by removing ‘waste’ from each step, and… In between each step Need advice on lean? – contact: enterprise@pathwaygroup.co.uk
    • The core principles of Lean 4. Respond to customer pull • Understand customer demand, so that we only produce what the customer wants, when they want it 5. Pursue perfection • • The leaner we become, the more waste becomes more visible The greatest gains come once we are analysing the relationship between processes rather than the elements themselves Need advice on lean? – contact: enterprise@pathwaygroup.co.uk
    • The core principles of Lean? Identify value Map the value stream Seek perfection Create flow Establish pull Need advice on lean? – contact: enterprise@pathwaygroup.co.uk
    • Knowing what customers value? There are three key conditions we must meet when defining what customers will value • • • It must transform the product or service The customer must be willing to ‘pay’ for it It must be done correctly the first time Only if all three criteria are met, does the process ‘add value’ Need advice on lean? – contact: enterprise@pathwaygroup.co.uk
    • Mapping the value chain • • • Identifying each step which we go through to deliver the product or service to the end customer, and… The paths between them Then identifying areas of waste in these processes Inbound logistics Operations Outbound logistics Need advice on lean? – contact: enterprise@pathwaygroup.co.uk Marketing & Sales Service
    • Defining waste in lean • According to lean – waste comes in three main forms: • • • Waste due to variation Waste due to overburdening systems, people or equipment The seven forms of waste… Need advice on lean? – contact: enterprise@pathwaygroup.co.uk
    • The seven forms of waste • • • • Transportation – is there unnecessary movement of parts, materials or information? Waiting – Is any resource idle, waiting for something else to complete? Overproduction – Are you producing sooner, faster or in greater quantities than the customer demands? Defects - Does the system result in anything the customer would reject Need advice on lean? – contact: enterprise@pathwaygroup.co.uk
    • The seven forms of waste • • • Inventory – Do you have materials, work in progress or finished goods that are not having value added to them? Movement – How much are resources being moved within a processing step? Extra processing – How much extra work is performed beyond the standard required by the customer? Need advice on lean? – contact: enterprise@pathwaygroup.co.uk
    • Where do I start with lean? • • • • Find a lean champion –You need to find a leader within the business who will take responsibility for delivering lean Get the knowledge – Get your management trained and consider a lean consultant to support your business Find a lever – Use a crisis in the business or a high-performing competitor which creates the imperative Map the streams – Look at your processes by product, and start identifying waste Need advice on lean? – contact: enterprise@pathwaygroup.co.uk
    • Avoid the common pitfalls? • • • • Lean is NOT a headcount reduction method– Remember the purpose of lean – to add value to customers. Use staff to create value Implement lean as part of the overall system – One off elements alone will not always add value Limit the scope – Create a project which is small enough to manage and succeed at, but big enough to make a difference Be prepared for greater challenges – Be aware that lean will be a challenging process and may well uncover difficult issues Need advice on lean? – contact: enterprise@pathwaygroup.co.uk
    • Pathway Group • • provide consulting support and also approved training in lean processes and lean management techniques to find out more about implementing lean in your business contact Pathway Group for an initial meeting Email us – enterprise@pathwaygroup.co.uk or call 0121 707 0550 / 0800 955 0870 Need advice on lean? – contact: enterprise@pathwaygroup.co.uk