Order-to-Cash Cycle Presented by Ali Sadhik Shaik [email_address]

Agenda Overview Flow Chart Detailed O2C Process Organizational Perspective IT perspective Advantages Conclusion

Overview

Flow Chart Detailed

O2C Process

Organizational Perspective

IT perspective

Advantages

Conclusion

O2C Overview

Flow Chart - Detailed

The Order-to-Cash Process

Order-to-cash Cycle Order Management Collections Cash Applications General Ledger posting and Reporting

Order Management

Collections

Cash Applications

General Ledger posting and Reporting

Organizational Perspective All the functions are involved Focus on converting Order into cash Fulfillment of customer’s needs Easy in tracking errors and areas of concern Value addition through breakdown of process

All the functions are involved

Focus on converting Order into cash

Fulfillment of customer’s needs

Easy in tracking errors and areas of concern

Value addition through breakdown of process

IT Perspective Each sub-set of O2C cycle can be implemented using IT Ease in maintenance Effective improvements in Business Process Fast and Consistent

Each sub-set of O2C cycle can be implemented using IT

Ease in maintenance

Effective improvements in Business Process

Fast and Consistent

Advantages Less working capital tied up in accounts receivable (measured by days sales outstanding) Operational cost reductions Increased cash flow Faster resolution of customer issues Higher customer satisfaction

Less working capital tied up in accounts receivable (measured by days sales outstanding)

Operational cost reductions

Increased cash flow

Faster resolution of customer issues

Higher customer satisfaction

Summary “ reduces transaction processing costs- while providing innovative solutions that improve working capital and profitability”

“ reduces transaction processing costs- while providing innovative solutions that improve working capital and profitability”

Thank You