Roles and Tasks of management Consultants
Sadashiv G K
What is management Consultants?
Management consultants help organizations to solve
issues, create value, maximize growth and improve the
business performance of their clients. They use their
business skills to provide objective advice, expertise and
specialist skills which the organization may be lacking.
In 1988 Schein Categorized the consultant in 3
model based on the role of they play in their
1. Purchase expertise model
2. Doctor patient model
3. Process consultant model
I. Purchase expertise model
Its used by the client who, requires the consultant to bring their
own independent perspective on industry and issues and
consultant in not expected to interact extensively.
Examples: An employment specialist is paid to draft new HR
policies. Or a computing expert designs a new client database.
II.Doctor patient model
Here consultant carefully analyze the client organization problem by
using experience and diagnostic skills provide suitable solution to that
Example: A failing social enterprise calls in a consultant to
conduct a review. The consultant identifies flaws in the business
model, and recommends a program of action for attracting new
III.Process consultant model
Here consultant is just facilitator, the client ultimately choose
what to do about problem, and consultant provide methodology
for defining the problem and best possible solution.
Examples: Writing a funding bid, project management a
specific program of work, interim management, or temping.
Why you hiring external consultancy
They provide the competence which is not available internally.
They have varied experience out side the client.
They have the time to study the particular problem.
They are professional.
They have ability to create action bases on their
They are independent.