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The SharePoint Maturity Model<br />Presented at SharePoint Saturday Boston<br />9 April 2011<br />1<br />4/12/2011<br />Co...
Agenda<br />2<br />Logistics<br />What’s in it for me?<br />About Me<br />About My Company<br />About the SharePoint Matur...
Logistics<br />3<br />Questions<br />If you’re tweeting or live blogging, please include :<br />#SPMaturity<br />@sadalit<...
What’s In It For Me?<br />The Maturity Model can help you develop your strategic roadmap, and ultimately lead to:<br />Gre...
Data Model Examples<br />5<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
About Me<br /><ul><li>Project Manager and Business Analyst focusing on SharePoint
Working with SharePoint since beta 2003 version
50 SharePoint implementations
Microsoft Certified Technology Specialist </li></ul>Consulting Manager, Burntsand<br />6<br />
About My Company<br /><ul><li>Leading systems integration firm founded in January 1996
Microsoft partner with 2 gold competencies, 3 silver
More than 350 blue chip clients
Subsidiary of Open Text, local office in Waltham, MA
Publicly traded on Toronto Stock Exchange (OTEX)
Have delivered solutions built on the SharePoint and .NET platforms since their inception in 2001</li></ul>7<br />4/12/201...
About the SharePoint Maturity Model<br />Developed in Fall 2010 for the purpose of bringing a holistic view to a SharePoin...
About Microsoft’s SP Competencies<br />Ribbon UI<br />SharePoint Workspace<br />SharePoint Mobile<br />Office Client & Web...
About Customizations in SharePoint<br />For the purposes of the Maturity Model, Customizations are defined as anything tha...
Competency Definitions - Core<br />11<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<...
Competency Definitions - Advanced<br />12<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Bu...
Competency Definitions - Readiness<br />13<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van B...
Maturity Level Definitions<br />Maturation<br />14<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadal...
The SharePoint Maturity Model – 1 – Core Concepts<br />Maturation also occurs along this vector<br />Maturation<br />4/12/...
The SharePoint Maturity Model – 2 – Advanced Concepts<br />Maturation<br />16<br />Maturation also occurs along this vecto...
The SharePoint Maturity Model – 3 – Readiness Concepts<br />Maturation<br />17<br />Maturation also occurs along this vect...
Self Evaluation Matrix<br />18<br />599<br />500<br />499<br />400<br />399<br />300<br />299<br />200<br />199<br />100<b...
Self Evaluation Matrix – Filled-in Example<br />19<br />599<br />500<br />499<br />400<br />399<br />300<br />299<br />200...
Excel Template Available<br />20<br />Go to http://bit.ly/SMMExcelTemplate to get your own!<br />4/12/2011 - #SPSBOS #spma...
Publication<br />21<br />Presentation of content in SharePoint for consumption by a varied audience of authenticated users...
Maturity per Years of Use<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />22<br />
Publication – 100-level example<br />23<br />Copyright 2011 Sadalit Van Buren<br />4/12/2011 - #SPSBOS #spmaturity @sadali...
Publication – 500-level example<br />24<br />Source:  Burntsand<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyrig...
Collaboration<br />25<br />Multiple individuals working jointly within SharePoint. Areas of focus include provisioning & d...
Maturity per Years of Use<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />26<br />
Collaboration – 100-level example<br />27<br />Copyright 2011 Sadalit Van Buren<br />4/12/2011 - #SPSBOS #spmaturity @sada...
Collaboration– 500-level example<br />Source:  Burntsand<br />28<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyri...
Business Process<br />29<br />Linked business activities with a defined trigger and outcome, standardized by SharePoint an...
Maturity per Years of Use<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />30<br />
Business Process – 100-level example<br />31<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van...
Business Process – 500-level example<br />32<br />Source:  Nielsen Norman Group Intranet Design Annual 2010, Enbridge intr...
Search<br />33<br />The ability to query indexed content and return results that are ranked in order of relevance to the s...
Maturity per Years of Use<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />34<br />
Search – 100-level example<br />35<br />Copyright 2011 Sadalit Van Buren<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />
Search – 500-level example<br />Source:  Burntsand<br />36<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 20...
People and Communities<br />37<br />The human capital of the organization as represented in SharePoint by profiles, MySite...
Maturity per Years of Use<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />38<br />
People and Communities – 100-level example<br />39<br />Source:  Burntsand<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<b...
People and Communities – 500-level example<br />Source:  Burntsand<br />40<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<b...
Composites and Applications<br />41<br />Custom solutions specific to the needs of the business (traditionally served by p...
Maturity per Years of Use<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />42<br />
Composites & Applications – 100-level example<br />Source:  Burntsand<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />4...
Composites & Applications – 500-level example<br />Source:  Burntsand<br />44<br />4/12/2011 - #SPSBOS #spmaturity @sadali...
Integration<br />45<br />Line of business data and/or content from a separate CMS integrated with the system, allowing use...
Maturity per Years of Use<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />46<br />
Insight<br />47<br />The means of viewing business data in the system.  Maturity proceeds through aggregation of views, dr...
Maturity per Years of Use<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />48<br />
Insight – 100-level example<br />49<br />Copyright 2011 Sadalit Van Buren<br />Source:  Burntsand<br />4/12/2011 - #SPSBOS...
Insight – 500-level example<br />Copyright 2011 Sadalit Van Buren<br />50<br />Source:  Burntsand<br />4/12/2011 - #SPSBOS...
Infrastructure<br />51<br />The hardware and processes that support the system. Areas of focus include farm planning, serv...
Maturity per Years of Use<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />52<br />
Staffing and Training<br />53<br />The human resources that support the system and the level of training with which they a...
Maturity per Years of Use<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />54<br />
Customizations<br />55<br />Custom development and/or third-party products that extend the out-of-box functionality of the...
Maturity per Years of Use<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />56<br />
Future Plans and Improvements<br />Website with easier means of data entry<br />Mapping to vendors – services and products...
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The SharePoint Maturity Model - as presented 9 April 2011 at SharePoint Saturday Boston

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  • Webinar: my company also has a Creative Services department and specializes in usability and visual design of sharepoint – some of that you’ll see in the slides to come.Speaking:Write email address on the board!
  • Mention data model here.Point out – compliance, regulatory issues, and validation are not included here. Possibly change slide to include a section “what this model does NOT cover” – public-facing, regulatory &amp; compliance, etc.Point out – not every competency has to be at the 500 level – you have to decide where to make the investments based on your business.If anyone has read the Checklist Manifesto – this model needs to be customizable to your business.Link to 1st publication - http://www.endusersharepoint.com/2010/11/05/the-sharepoint-maturity-model-version-1-0/
  • MS divides them into six groups
  • Mention data model here.Point out – compliance, regulatory issues, and validation are not included here. Possibly change slide to include a section “what this model does NOT cover” – public-facing, regulatory &amp; compliance, etc.Point out – not every competency has to be at the 500 level – you have to decide where to make the investments based on your business.If anyone has read the Checklist Manifesto – this model needs to be customizable to your business.Link to 1st publication - http://www.endusersharepoint.com/2010/11/05/the-sharepoint-maturity-model-version-1-0/
  • The SharePoint Maturity Model is divided into three sections.
  • As we go along – please rank yourself using the sheet that was on your chair!Russ Edelman – “Different maturity levels within an organization are not unusual.”
  • We’re about to go into the individual competencies…
  • 200 – light switch metaphor.Progression from Information Management to Knowledge Management.=&gt; Mention accessibility issues. (Harbridge 1/29/11)
  • Announcements – look nice with the HTML, but no way to find them individually, or archive them – if you don’t want a page that scrolls forever then you’ll have to delete them.Links – handy but not personalized.
  • Featured story, substories, people profileSites for you - personalizedPolls &amp; recent search activity give a dynamic &amp; interactive component
  • Not just collab around documents and files but all kinds of collaboration activities – nonlinear included.100 – SPRAWL. Other tools also being used as well as SP. Team site used (which creates problem – hundreds of empty Shared Document libraries)That notion of Progression from Information Management to Knowledge Management comes in here too – often there’s good info buried in collab sites which should be promoted to not only Final but example of work to leverage.Customizations here would be cross-site roll-up, information roll-up / aggregation, custom web parts.
  • Designed for collab w/external contributors…
  • No notes.Background - Workflow typesHuman to system – focus here.Scope – DepartmentCross site / cross departmentEnterprise – spans multiple applicationsExternal user integrationHuman to humanSystem to systemTools- OOB workflow – either true OOB or configured- SP Designer / Nintex-- Custom .NET workflow-- Integration to enterprise WF tool. K2, SkeltaAreas of focus:Auditing – on/off in SPMonitoring – build/buyReporting – oob / custom
  • No notes.Harbridge mentioned personalized search results on 1/29/11 – e.g. sales team gets sales-oriented results - I would make this 500 level but needs research if it will be added.Background - Search –Scope – OOB/customIntegration / connectors (ifilters) – OOB/customSEO – Y/NDisplay – facets / best bets / rankings / federation (separate or merged) / results – tabular, w/images, etc. / Actionability Integration w/automated taggingVolume – SP / Fast or other 3rd party tool.
  • No notes.Background:Profiles – maturity progresses through out of box, customization, LOB data, self-service.MysitesTemplate - - OOB / Customized Centralization / organization of mysite and profile (multiple MySites based on domain login etc. – ideal is single.)
  • Distinction between composites/dashboards – dashboards are read-only; composites are interactive.
  • Dynamic mapSelectable indicatorsFull detail at right
  • Distinction between the two – represented by slash.
  • Distinction between the two – represented by slash.
  • Credit to Christophe
  • Lots to consider here.One audience member (Chris M.) pointed out to me on 1/29/11 – the infrastructure maturity is correlated to the degree that IT uses the system.Background - Infrastructure Server config considerations Farm planning - Availability (redundancy / failover)ScalabilityStorage – archiving/de-provisioningLeveraging low-cost storageBLOB integrationBackup &amp; restoreManaged using OOB toolsDefined using 3rd party or custom toolsMonitoring Updates – manual or automatedVirus checking
  • Mention notion of Support – it is baked in to all the 500-levels – it doesn’t matter what the support system is, what matters is that users have a way to report a problem or make a suggestion, and that this is tracked and responded to in a timely fashion.Communications, Marketing, and Culture / Change Management not specifically called out here but they are also essential to adoption of the system.
  • Notion of total cost of ownership – costs $ to build, costs $$$ to maintain &amp; update. Spend more up-front to make the application configurable – so that instead of code drop, change requires update to list, XML, or database table.CustomizationsEnvironment – Prod / Prod + Shared Dev QA / Full 3+ env.Source code – none / simple file storage / source code control system.Build – manual / mixed manual + automated / automatedDeployment &amp; rollback – manual / backup &amp; restore / solution package &amp; scripts / feature creationDeployment – farmwide vs. sandboxed solution (impact on overall farm due to minimized priviliges)Tier – middle (Jquery) vs ? (.NET)
  • Filling out the self-assessment - for you, as an exercise to see how you’re doing. Like taking one of those “am I an alcoholic” quizzes.
  • Filling out the self-assessment - for you, as an exercise to see how you’re doing. Like taking one of those “am I an alcoholic” quizzes.
  • Transcript of "The SharePoint Maturity Model - as presented 9 April 2011 at SharePoint Saturday Boston"

    1. 1. The SharePoint Maturity Model<br />Presented at SharePoint Saturday Boston<br />9 April 2011<br />1<br />4/12/2011<br />Copyright 2011 Sadalit Van Buren<br />
    2. 2. Agenda<br />2<br />Logistics<br />What’s in it for me?<br />About Me<br />About My Company<br />About the SharePoint Maturity Model<br />About Microsoft’s SP Competencies<br />SMM Competency Definitions<br />SMM Maturity Level Definitions<br />The SharePoint Maturity Model - overview<br />Self Evaluation Matrix<br />The SharePoint Maturity Model – detail & case studies<br />Credits & Resources<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    3. 3. Logistics<br />3<br />Questions<br />If you’re tweeting or live blogging, please include :<br />#SPMaturity<br />@sadalit<br />Raffle – Red Sox tix<br />SharePint – The Gaff – 467 Moody St. Waltham<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    4. 4. What’s In It For Me?<br />The Maturity Model can help you develop your strategic roadmap, and ultimately lead to:<br />Greater business process efficiency<br />A more trustworthy SP environment<br />Happier, more empowered users<br />More time for YOU<br />to innovate, rather than putting out fires or answering the same question over and over.<br />You can get a quantitative sense of your progress by re-evaluating each year.<br />You are helping to build a data model that will help answer larger questions about where organizations are in their SP maturity by industry, number of years of use, etc.<br />4<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    5. 5. Data Model Examples<br />5<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    6. 6. About Me<br /><ul><li>Project Manager and Business Analyst focusing on SharePoint
    7. 7. Working with SharePoint since beta 2003 version
    8. 8. 50 SharePoint implementations
    9. 9. Microsoft Certified Technology Specialist </li></ul>Consulting Manager, Burntsand<br />6<br />
    10. 10. About My Company<br /><ul><li>Leading systems integration firm founded in January 1996
    11. 11. Microsoft partner with 2 gold competencies, 3 silver
    12. 12. More than 350 blue chip clients
    13. 13. Subsidiary of Open Text, local office in Waltham, MA
    14. 14. Publicly traded on Toronto Stock Exchange (OTEX)
    15. 15. Have delivered solutions built on the SharePoint and .NET platforms since their inception in 2001</li></ul>7<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    16. 16. About the SharePoint Maturity Model<br />Developed in Fall 2010 for the purpose of bringing a holistic view to a SharePoint implementation, and bringing standardization to the conversation around functionality, best practices, and improvement.<br />Starts at 100 rather than 0<br />Does NOT cover:<br />Public-facing websites<br />Compliance and regulatory issues<br />Visual design and branding<br />Version 1 published 5 November 2010.<br />8<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    17. 17. About Microsoft’s SP Competencies<br />Ribbon UI<br />SharePoint Workspace<br />SharePoint Mobile<br />Office Client & Web App Integration<br />Standards Support<br />Business Connectivity Services<br />InfoPath Form Services<br />External Lists<br />Workflow<br />SharePoint Designer<br />Visual Studio<br />API Enhancements<br />REST/ATOM/RSS<br />Sites<br />Tagging, Tag Cloud, Ratings<br />Social Bookmarking<br />Blogs and Wikis<br />My Sites<br />Activity Feeds<br />Profiles and Expertise<br />Org Browser<br />Communities<br />Composites<br />Content<br />Insights<br />PerformancePoint Services<br />Excel Services<br />Chart Web Part<br />Visio Services<br />Web Analytics<br />SQL Server Integration<br />PowerPivot<br />Search<br />Enterprise Content Types<br />Metadata and Navigation<br />Document Sets<br />Multi-stage Disposition<br />Audio and Video Content Types<br />Remote Blob Storage<br />List Enhancements<br />Social Relevance<br />Phonetic Search<br />Navigation<br />FAST Integration<br />Enhanced Pipeline<br />Source: Microsoft Corp.<br />
    18. 18. About Customizations in SharePoint<br />For the purposes of the Maturity Model, Customizations are defined as anything that touches the SharePoint server – i.e. the 12 hive, inetpub, or GAC (thanks Mark Miller!)<br />Called “Development” by some <br />Represented with a red line in the matrix – above the line, customization may be needed.<br />10<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    19. 19. Competency Definitions - Core<br />11<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    20. 20. Competency Definitions - Advanced<br />12<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    21. 21. Competency Definitions - Readiness<br />13<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    22. 22. Maturity Level Definitions<br />Maturation<br />14<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    23. 23. The SharePoint Maturity Model – 1 – Core Concepts<br />Maturation also occurs along this vector<br />Maturation<br />4/12/2011<br />15<br />Copyright 2011 Sadalit Van Buren<br />
    24. 24. The SharePoint Maturity Model – 2 – Advanced Concepts<br />Maturation<br />16<br />Maturation also occurs along this vector<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    25. 25. The SharePoint Maturity Model – 3 – Readiness Concepts<br />Maturation<br />17<br />Maturation also occurs along this vector<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    26. 26. Self Evaluation Matrix<br />18<br />599<br />500<br />499<br />400<br />399<br />300<br />299<br />200<br />199<br />100<br />Go to http://bit.ly/SMMExcelTemplate for a quick way to graph this information!<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    27. 27. Self Evaluation Matrix – Filled-in Example<br />19<br />599<br />500<br />499<br />400<br />399<br />300<br />299<br />200<br />199<br />100<br />Go to http://bit.ly/SMMExcelTemplate for a quick way to graph this information!<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    28. 28. Excel Template Available<br />20<br />Go to http://bit.ly/SMMExcelTemplate to get your own!<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    29. 29. Publication<br />21<br />Presentation of content in SharePoint for consumption by a varied audience of authenticated users. Areas of focus include navigation, presentation of content (static vs. personalized), content organization and storage, customizations to the template, and approvals and workflow. <br />4/12/2011<br />Copyright 2011 Sadalit Van Buren<br />
    30. 30. Maturity per Years of Use<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />22<br />
    31. 31. Publication – 100-level example<br />23<br />Copyright 2011 Sadalit Van Buren<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />
    32. 32. Publication – 500-level example<br />24<br />Source: Burntsand<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    33. 33. Collaboration<br />25<br />Multiple individuals working jointly within SharePoint. Areas of focus include provisioning & de-provisioning, templates, organization (finding a site), archiving, using SP’s capabilities (i.e. versioning & doc mgmt, task mgmt, calendar mgmt, discussion thread, surveys, workflow). <br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    34. 34. Maturity per Years of Use<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />26<br />
    35. 35. Collaboration – 100-level example<br />27<br />Copyright 2011 Sadalit Van Buren<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />
    36. 36. Collaboration– 500-level example<br />Source: Burntsand<br />28<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    37. 37. Business Process<br />29<br />Linked business activities with a defined trigger and outcome, standardized by SharePoint and/or custom automated workflow processes. Areas of focus include data (unstructured/structured), workflow, user security / roles, reporting, tracking / auditing.<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    38. 38. Maturity per Years of Use<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />30<br />
    39. 39. Business Process – 100-level example<br />31<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    40. 40. Business Process – 500-level example<br />32<br />Source: Nielsen Norman Group Intranet Design Annual 2010, Enbridge intranet, p. 63<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    41. 41. Search<br />33<br />The ability to query indexed content and return results that are ranked in order of relevance to the search query. Areas of focus include scopes, display of results, optimization, integration and connectors, and performance.<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    42. 42. Maturity per Years of Use<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />34<br />
    43. 43. Search – 100-level example<br />35<br />Copyright 2011 Sadalit Van Buren<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />
    44. 44. Search – 500-level example<br />Source: Burntsand<br />36<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    45. 45. People and Communities<br />37<br />The human capital of the organization as represented in SharePoint by profiles, MySites, and community spaces (the virtual spaces that support particular areas of interest that may span or fall outside the organizational structure).<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    46. 46. Maturity per Years of Use<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />38<br />
    47. 47. People and Communities – 100-level example<br />39<br />Source: Burntsand<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    48. 48. People and Communities – 500-level example<br />Source: Burntsand<br />40<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    49. 49. Composites and Applications<br />41<br />Custom solutions specific to the needs of the business (traditionally served by paper forms, Excel spreadsheets and/or Access databases) which may be accomplished by multiple technologies working together.<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    50. 50. Maturity per Years of Use<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />42<br />
    51. 51. Composites & Applications – 100-level example<br />Source: Burntsand<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />43<br />Copyright 2011 Sadalit Van Buren<br />
    52. 52. Composites & Applications – 500-level example<br />Source: Burntsand<br />44<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    53. 53. Integration<br />45<br />Line of business data and/or content from a separate CMS integrated with the system, allowing users to self-serve in a controlled yet flexible manner. Maturity proceeds through integration with single system, multiple systems, Data Warehouse, and external (partner/supplier or industry) data. <br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    54. 54. Maturity per Years of Use<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />46<br />
    55. 55. Insight<br />47<br />The means of viewing business data in the system. Maturity proceeds through aggregation of views, drill-down and charting, actionability, and analytics and trending.<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    56. 56. Maturity per Years of Use<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />48<br />
    57. 57. Insight – 100-level example<br />49<br />Copyright 2011 Sadalit Van Buren<br />Source: Burntsand<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />
    58. 58. Insight – 500-level example<br />Copyright 2011 Sadalit Van Buren<br />50<br />Source: Burntsand<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />
    59. 59. Infrastructure<br />51<br />The hardware and processes that support the system. Areas of focus include farm planning, server configuration, storage, backup/restore, monitoring, and updates.<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    60. 60. Maturity per Years of Use<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />52<br />
    61. 61. Staffing and Training<br />53<br />The human resources that support the system and the level of training with which they are provided.<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    62. 62. Maturity per Years of Use<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />54<br />
    63. 63. Customizations<br />55<br />Custom development and/or third-party products that extend the out-of-box functionality of the system. Areas of focus include development environment, management of source code, method of build and deployment, and development tier.<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    64. 64. Maturity per Years of Use<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />56<br />
    65. 65. Future Plans and Improvements<br />Website with easier means of data entry<br />Mapping to vendors – services and products<br />Business Process considerations (in conjunction with Global360)<br />Mapping to resourcing<br />Mapping to SP versions<br />Standard/Enterprise<br />Cloud<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />57<br />
    66. 66. Call to Action<br />Fill out the SMM self-assessment!<br />Send me your data to help build a data model for everyone (your name & company name will remain anonymous.)<br />Contact me (contact info on next slide)<br />With Questions<br />With Feedback<br />If you’d like help assessing your SP implementation and learning more about how to get to greater SharePoint Maturity.<br />58<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    67. 67. Upcoming Events<br />May 17-18: IBF 24 – free interactive broadcast featuring live intranet tours and the latest from industry thought leaders - http://www.ibforum.com/?ibf24what<br />June 1-3: SPTechCon Boston - http://www.sptechcon.com/Boston2011/ - <br /> Use code VANBUREN for $200 discount<br />June 20-23: Enterprise 2.0 Boston - http://www.e2conf.com/boston/<br />59<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    68. 68. Contact Information<br />Sadie Van Buren<br />Twitter: @sadalit<br />LinkedIn: http://www.linkedin.com/in/sadalit<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />60<br />
    69. 69. Resources for the Maturity Model<br />Self Evaluation Matrix:<br />http://bit.ly/SMMpptMatrix<br />Excel Template for the Self-Assessment:<br />http://bit.ly/SMMExcelTemplate<br />61<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    70. 70. Resources for Improving SP Maturity<br />SharePoint Server 2010: Operations Framework and Checklists - http://bit.ly/MSMOF<br />62<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    71. 71. Resources for Great Intranets<br />Nielsen Norman Group - Intranet Design Annual 2011: Year's 10 Best Intranets - http://www.nngroup.com/reports/intranet/design/<br />Slide show compiled by the Intranet Benchmarking Forum<br />Shows the home pages of 9 intranets including Coke, Coffey International & Westminster Abbey:<br />http://www.slideshare.net/ibforum/my-beautiful-intranet-slide-show<br />Intranet case studies - compiled by Stephan Schillerwein<br />A list of over 50 intranet case studies including HSBC Brazil, Chr. Hansen A/S, IBM & COWI<br />http://intranet-matters.de/intranet-case-studies/<br />Intranet Global Forum Facebook Group (you need a facebook account to access) - compiled by Toby Ward - 34 photos of intranet pages <br />http://www.facebook.com/home.php#!/group.php?gid=2723005032&v=photos<br />63<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    72. 72. Credits<br />SharePoint Maturity Model (Customizations) from Hugo Esperanca’s blog. http://activeobjects.blogspot.com/2008/07/sharepoint-maturity-model-smm_20.html<br />Rate Your Organization's SharePoint Collaboration Maturity, from Lee Reed on EUSP: http://www.endusersharepoint.com/2010/01/07/adoption-tip-4-of-8-rate-your-organizations-sharepoint-collaboration-maturity/<br />Capability Maturity Model: http://en.wikipedia.org/wiki/Capability_Maturity_Model<br />64<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />Copyright 2011 Sadalit Van Buren<br />
    73. 73. 65<br />Copyright 2011 Sadalit Van Buren<br />Thank you!<br />4/12/2011 - #SPSBOS #spmaturity @sadalit<br />
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