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  • 1 The Development of Courier Industry in India Courier & Parcel Despatch Expo 2006 October 10, 2006

Dtdc Dtdc Presentation Transcript

  • Suresh Bansal DIRECTOR Head of International Business and Marketing 15 th December 2006 Development of Courier Industry in India
  • INDIA - A Mega Market
    • India achieved 7.6% GDP growth (around US$691 billion) in 2005 and expected to cross 8% in 2006.
    • 4 th largest Economy in terms of purchasing power parity
    • 10 th most Industrialized economy
    • 255 Fortune 500 companies getting services
    • Political stability and broad consensus on reforms
    • Massive consumer base with nearly 1.1 billion population
    INDIA - A Mega Market
    • 3.29 million sq. km. geographically
    • Coastline of about 7000 km.
    • Abundant, high-quality, cost-effective manpower estimated at 416 million
    • Roadways : 65,569 kms. of Highways
    • Railways : 63,940 kms.
    • Airways : 30 major Airports
    • Waterways : 12 major ports & other minor intermediate ports
    INDIA - A Mega Market
    • Services – More than 50%
    • Strong Agriculture and Industry sectors
    • Booming Retail Sectors
    • IT, BPO (30 bn $ - IT+ITES), Biotech, KPO, R&D, Education – Sunrise Industries
    India – Key Economy Drivers
    • Concept of courier services had existed in India for centuries in the form of messenger services, which were carried by:
      • Pigeons
      • Runners
      • Horse Riders
    Birth, Growth & Development of Courier Service in India
  • Birth, Growth & Development of Courier Service in India
    • The Indian Postal System came into existence in 1774
    • First Indian Post office Act introduced in 1837
    • Then came “A ngadia s” who carried documents and precious gems and jewels
  • Birth, Growth & Development of Courier Service in India
      • The most unique Express Service prevalent in India is the “ Dabbawalas”
    • The organized Courier Industry came into existence in 1977
    • The Courier Industry started gaining momentum in 1980’s
    Birth, Growth & Development of Courier Service in India
  • Domestic Players – Market Share (Organised sector)
  • International Players – Market Share (Organised sector)
  • Technology In Courier Industry
    • Web Based Tracking & Tracing of shipments
    • Mobile / SMS Tracking facility
    • Physical automations like
      • Conveyor belts in hubs,
      • Smart labels
      • Overhead cameras on specially designed docks & hub floors
    • Hand held wireless devices
  • Future Of Courier & Cargo Industry
    • Courier & Cargo business has become a mega market
    • Industry steadily growing at the estimated rate of 25% each year
    • Very few players in the organized sector
  • Future Of Courier & Cargo Industry
    • Estimated growth in revenue of INR 4,000 Crores (USD 889 Million) and expected to double in next 5 years
    • Domestic airfreight market likely to grow exponentially by 2010
    • Attracting MNCs
  • DTDC OVERVIEW
    • India’s largest delivery network
    • Handles 10 million parcels a month
    • 13,000 people in operations
    • 3,700 locations
    • Serves 10,000 Pin codes
    • 10 Regional offices and gateways
    • 240 International destinations
    • Special services to SAARC
    • ISO9000 Certified
    • Reliance (ADAG) large shareholder
  • Franchises
    • Pioneer in Franchise Business
    • 3700 in India
    • 25 in US and UK
    • 500 finished 10 years
    • 1000 finished over 5 years
    • Win-Win partnership
    • Long term commitments
    • Sales support
    • IT link up - intranet
    • Special schemes
  • TECHNOLOGY
    • Web based tracking
    • Electronic POD
    • Over 100 people team
    • 10 Years of investment
    • IBM partnership
    • Solid intranet
    • Linked with partners
    • Bar coding of AWB
    • 100% scanning
  • Thank You [email_address] www. dtdc .com