enterprise2.0 & knowledge  Sacha Chua [email_address] This presentation reflects my personal opinion  and not the official...
comprises a range of practices used in an organisation to identify, create, represent, distribute and enable adoption of  ...
the use of   emergent social software platforms   within companies, or between companies and their partners or customer s....
Why does this matter to you?
Knowledge is power 10 areas of questions
1. Document? Person? Interaction?
2. Hoard? Share?
3. Formal? Informal?
4. Experts? Novices?
5. One? Many?
6. Management? Facilitation?
7. Inside? Outside?
8. Adoption?
9. Metrics? ROI?
10. What next?
http://bit.ly/km20 <ul><li>bookmarks, blogs, wikis, papers, reports, … </li></ul><ul><li>try it out </li></ul><ul><li>read...
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Enterprise 2.0 and Knowledge Management

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Enterprise 2.0 and Knowledge Management

  1. 1. enterprise2.0 & knowledge Sacha Chua [email_address] This presentation reflects my personal opinion and not the official opinion of my employer. © 2009 Sacha Chua management http://bit.ly/km20
  2. 2. comprises a range of practices used in an organisation to identify, create, represent, distribute and enable adoption of insights and experiences. Knowledge management “ ” Wikipedia
  3. 3. the use of emergent social software platforms within companies, or between companies and their partners or customer s. Enterprise 2.0 is “ ” Andrew McAfee
  4. 4. Why does this matter to you?
  5. 5. Knowledge is power 10 areas of questions
  6. 6. 1. Document? Person? Interaction?
  7. 7. 2. Hoard? Share?
  8. 8. 3. Formal? Informal?
  9. 9. 4. Experts? Novices?
  10. 10. 5. One? Many?
  11. 11. 6. Management? Facilitation?
  12. 12. 7. Inside? Outside?
  13. 13. 8. Adoption?
  14. 14. 9. Metrics? ROI?
  15. 15. 10. What next?
  16. 16. http://bit.ly/km20 <ul><li>bookmarks, blogs, wikis, papers, reports, … </li></ul><ul><li>try it out </li></ul><ul><li>read what others have shared </li></ul><ul><li>blog what you’re learning </li></ul><ul><li>organize and share useful sites </li></ul><ul><li>experiment </li></ul><ul><li>[email_address] </li></ul>

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