Enterprise 2.0 and Knowledge Management
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Enterprise 2.0 and Knowledge Management

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    Enterprise 2.0 and Knowledge Management Enterprise 2.0 and Knowledge Management Presentation Transcript

    • enterprise2.0 & knowledge Sacha Chua [email_address] This presentation reflects my personal opinion and not the official opinion of my employer. © 2009 Sacha Chua management http://bit.ly/km20
    • comprises a range of practices used in an organisation to identify, create, represent, distribute and enable adoption of insights and experiences. Knowledge management “ ” Wikipedia
    • the use of emergent social software platforms within companies, or between companies and their partners or customer s. Enterprise 2.0 is “ ” Andrew McAfee
    • Why does this matter to you?
    • Knowledge is power 10 areas of questions
    • 1. Document? Person? Interaction?
    • 2. Hoard? Share?
    • 3. Formal? Informal?
    • 4. Experts? Novices?
    • 5. One? Many?
    • 6. Management? Facilitation?
    • 7. Inside? Outside?
    • 8. Adoption?
    • 9. Metrics? ROI?
    • 10. What next?
    • http://bit.ly/km20
      • bookmarks, blogs, wikis, papers, reports, …
      • try it out
      • read what others have shared
      • blog what you’re learning
      • organize and share useful sites
      • experiment
      • [email_address]