Words are only 7% of the communication you have with others
Tone of voice sends 38% of the message in the communications you have
Body language sends 55% of the communication and is the highest clue on your message – physiological senses
Awareness Wheel Who did/will do what? Where? How? Who/What Did you hear See? Where? When? Who/What did you see? Hear? Where? When Issues Opportunities Unlimited @1999 Sensory Data: Feelings: How do You feel? Actions: future, past, current Wants for: Self, Us, Others Thoughts: What do you think?