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HR: Organisational Culture
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HR: Organisational Culture



BSc Seminar conducted by my colleague and I as a part of the course.

BSc Seminar conducted by my colleague and I as a part of the course.



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HR: Organisational Culture HR: Organisational Culture Presentation Transcript

  • Organisational Culture Jason & Benny
    • “ Believing with Max Weber that man is an animal suspended in webs of significance he himself has spun, I take culture to be those webs.”
    • Clifford Geertz, 1973
  • L E A R N I N G O B J E C T I V E S
    • Understand the role of organisational culture
    • Dominant, culture/sub-cultures
    • Organisational socialisation
    • How to manage cross-cultural differences using technology.
  • Organisational Culture/basic functions Provides a sense of identity for members Enhances commitment to the organisation’s mission Clarifies and reinforces standards of behavior
  • Core Organisational Values Reflected in Culture
    • Sensitivity to needs of customers and employees
    • Freedom to initiate new ideas
    • Willingness to tolerate taking risks
    • Openness to communication options
    • “ Culture is to the organization what personality is to the individual –a hidden, yet unifying theme that provides meaning, direction, and mobilization.”
    • (Kilmannet al., 1985)
    What Is Organisational Culture?
  • What Is Organisational Culture?
    • Characteristics
    • Innovation and risk taking
    • Attention to detail
    • Outcome orientation
    • People orientation
    • Team orientation
    • Aggressiveness
    • Stability
  • What Is Organisational Culture?
  • What do cultures do? Defines the boundary between one organisation and others Conveys a sense of identity for its members Facilitates the generation of commitment to something larger than self-interest Enhances the stability of the social system
  • How Organisation Cultures Form Philosophy of organisation’s founders Selection criteria Top Management Organisation culture Socialization
  • A Socialisation Model Socialisation Process Outcomes Prearrival Encounter Metamorphosis Productivity Commitment Turnover
  • Stages in the Socialisation Process
  • Activity
  • How Employees Learn Culture
  • Levels of Culture SCHEIN’S MODEL Edgar Schein (1985) Organizational Culture and Leadership John Wiley and Sons.
  • Courtesy of Oakley, Inc. Oakley, Inc.’s protective and competitive corporate culture is apparent in its building design and workspace. The building looks like a vault to protect its cherished product designs (eyewear, footwear, apparel and watches). Courtesy of Oakley, Inc.
  • gung ho!®
    • New management tool
    • Human Resource Executive magazine recognised it as one of the Top Ten Training Programs
    • Gung Ho! is an an example of a modern 'packaged solution’
    • Gung Ho! methodology is subject to licence and support
    • Gung Ho!® is a relatively recent licensed methodology for developing and improving organizational culture and performance.
    • The Gung Ho! approach focuses on
    • sharing of information
    • aligning purpose
    • values
    • goals of people and organization
    • frontline decision making responsibility
    • celebration of successes.
  • Do Organisations Have Uniform Cultures?
  • The Consequences and Implications of Organisational Culture A. J. DuBrin, Fundamentals of Organizational Behavior , Second Edition. Copyright © 2002 by South-Western. Productivity, Quality, and Morale Innovation Compatibility of Mergers and Acquisitions Person-Organization Fit Competitive Advantage and Financial Success Direction of Leadership Activity Organizational Culture
  • Summary
    • OC reflected through values
    • Distinct
    • Heart and Soul
    • Leaders
    • Change and Manifest
  • References
    • Huczynski, A.A., Buchanan, D.A. 2007, Organizational Behaviour: An Introductory Text[online] [online], Pearson Education, Available from: http://books.google.com/books?id=28K5fCO0z4sC&printsec=frontcover&dq=organizational+behaviour&client=safari#v=onepage&q=&f=false [Accessed: 21.11.2009]
    • Mullins, L.J. 2001, Hospitality Management & Organizational Behavior[online] [online], Longman Group, United Kingdom, p.56-70, Available from: http://books.google.com/books?id=J_GGJQOw4GYC&printsec=frontcover&dq=organizational+behaviour+hospitality&client=safari#v=onepage&q=organizational%20behaviour%20hospitality&f=false [Accessed: 21.11.2009]
    • Florence, B., Brownell, J. 2008, Organizational Behavior for the Hospitality Industry[online] [online], Prentice Hall, Available from: http://books.google.com/url?client=ca-google-gppd&format=googleprint&num=0&channel=BTB-ca-google-gppd+BTB-ISBN:0132447371&q=http://www.amazon.com/gp/search%3Findex%3Dbooks%26linkCode%3Dqs%26keywords%3D0132447371&usg=AFQjCNGygA45IV48a-KTqa7xDeQ0UYuwQg&source=gbs_buy_s&cad=0 [Accessed: 21.11.2009]
    • Blanchard, K. 2000, gung ho!® - ken blanchard's organizational development system [online], Available from: http://www.businessballs.com/gunghokenblanchard.htm [Accessed: 22.11.2009]
    • , S.H 2008, What is Organizational Behaviour? [online], Available from: http://www.associatedcontent.com/article/1059379/what_is_organizational_behaviour.html?cat=3 [Accessed: 20.11.2009].
    • Alvesson, M 2002, Understanding organizational culture : Organizational Culture Series , SAGE, London
    • Schein, H.E 2004, Organizational culture and leadership : The Jossey-Bass business & management series. Jossey- Bass social and behavioral science series, J-B US non-Franchise Leadership [online], John Wiley ^ Sons, Available from: http://books.google.com/books?id=xhmezDokfnYC&dq=levels+of+culture+in+organizational+culture&as_brr=3&hl=ja&source=gbs_navlinks_s [Accessed: 20.11.2009]
    • Unknnown Author 2009, Three Levels of Culture : Defining organizational culture [online], Available from: http://www.valuebasedmanagement.net/methods_schein_three_levels_culture.html [Accessed: 18.11.2009
  • What Organisational Culture Shouldn’t be !
  • Thank You !