Team Technology Webinar Saahil Goel Hw1

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Team Technology Webinar Saahil Goel Hw1

  1. 1. Team Technology Webinar Web Conferencing Virtual Team and Collaborative Support Technologies Presented By: Saahil Goel August 31, 2008 Collaborative Team Technology
  2. 2. Collaborative Technology: Web Conferencing <ul><li>Web and Video Conferencing </li></ul><ul><ul><li>Share desktops and documents </li></ul></ul><ul><ul><li>Allows a team member to “present” and annotate </li></ul></ul><ul><ul><li>Enables audio and visual communication across all team members </li></ul></ul><ul><ul><li>Can be accessed using a simple web browser </li></ul></ul><ul><ul><li>Can be used to hold live meetings over the internet across geographical boundaries </li></ul></ul>Collaborative Team Technology
  3. 3. Financials: Web Conferencing <ul><li>Hosted server solution </li></ul><ul><ul><li>Pay-Per-Use </li></ul></ul><ul><ul><li>Contractual flat fee </li></ul></ul><ul><li>Software licensed solution </li></ul><ul><ul><li>Annual license fee based on number of users </li></ul></ul><ul><ul><li>Organization runs web conferencing software at their own site </li></ul></ul>Collaborative Team Technology
  4. 4. Financials: Web Conferencing *http://www.webex.com/fileadmin/ppu_calc.html **http://www.webex.com/smb/web-meeting-center.html Collaborative Team Technology Technology Cost Details Rate WebEx On-Demand* (Pay-Per-Use) 60 minute meeting with 10 participants = $318.00 $0.55 / participant / minute WebEx Hosted Solution** (Meeting Center) 9 hosts for one month = $621 $69 / month / host
  5. 5. Organizational Stakeholders: Web Conferencing <ul><li>Managers: to conduct online meetings for tactical decision-making with maximum efficiency </li></ul><ul><li>Implementers (developers, workers): to remotely work on systems and systems infrastructure (coding, hardware maintenance) </li></ul><ul><li>Top-Executives: to conduct strategic directional meetings in global companies </li></ul>Collaborative Team Technology
  6. 6. Products and Services: Web Conferencing <ul><li>Adobe Acrobat Connect </li></ul><ul><li>Convenos Meeting Center </li></ul><ul><li>Genesys Meeting Center </li></ul><ul><li>Glance </li></ul><ul><li>GoToMeeting </li></ul><ul><li>IBM Lotus Sametime </li></ul><ul><li>InterCall </li></ul><ul><li>Microsoft Office Live Meeting </li></ul><ul><li>WebEx </li></ul><ul><li>WebTrain </li></ul><ul><li>DimDim (Open Source) </li></ul>http://en.wikipedia.org/wiki/Web_conferencing Collaborative Team Technology
  7. 7. Products and Services: Web Conferencing http://en.wikipedia.org/wiki/Comparison_of_web_conferencing_software Collaborative Team Technology
  8. 8. Technology Maturity: Web Conferencing Collaborative Team Technology High Profile Vendors: Microsoft and Web-Ex – solutions for large scale enterprises Ease of Use: Pay-Per-Use, On-Demand, Software license; minimized hardware requirements Development and Support: Proprietary products, open source (DimDim), paid support
  9. 9. Situation Suitability: Web Conferencing Collaborative Team Technology Well Suited Not Well Suited Geographically Dispersed Team members Physical presence is required to complete task Tactical and strategic decision-making meetings Team members are not technology savvy and uncomfortable – distraction may lead to ineffective meeting One-to-many training/presentation Inconsistent hardware availability/failure <ul><li>Examples- </li></ul><ul><li>Contractual negotiations </li></ul><ul><li>Country directions monthly meeting </li></ul><ul><li>Information sharing/introduction and decision-making managerial meetings </li></ul><ul><li>Product demo to client meeting </li></ul><ul><li>Examples- </li></ul><ul><li>Inconsistent internet bandwidth availability to team members </li></ul><ul><li>Technology-challenged virtual team members </li></ul><ul><li>Inability of team members to concentrate </li></ul>
  10. 10. Critical Success Factors: Web Conferencing <ul><li>Real-Time Video/Audio </li></ul><ul><ul><li>Non-verbal cues that are important in strategic decision-making meetings or contractual negotiations </li></ul></ul><ul><ul><li>May be lost if there is a considerable lag; may also lead to confusion amongst team members </li></ul></ul><ul><li>Availability of consistent technology and communication channels </li></ul><ul><li>Disciplined team members with high levels of concentration </li></ul><ul><li>Detailed planning for web conference </li></ul>Collaborative Team Technology
  11. 11. Thank You <ul><li>Please post questions to </li></ul><ul><ul><li>[email_address] </li></ul></ul><ul><ul><li>[email_address] </li></ul></ul>Collaborative Team Technology
  12. 12. References <ul><li>http://www.networkcomputing.com/channels/collaboration/showArticle.jhtml?articleID=174403432 </li></ul><ul><li>http://www.articlesbase.com/leadership-articles/the-pros-and-cons-of-web-conferencing-337889.html </li></ul><ul><li>http://www.megameeting.com/video-conferencing-whitepapers.html </li></ul><ul><li>http://en.wikipedia.org/wiki/Web_conferencing </li></ul><ul><li>http://en.wikipedia.org/wiki/Comparison_of_web_conferencing_software </li></ul><ul><li>http://www.webex.com/fileadmin/ppu_calc.html </li></ul><ul><li>http://www.webex.com/smb/web-meeting-center.html </li></ul>Collaborative Team Technology

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