・ To help customers choose your product, we write the content which show the meal for a limited time only and the recommendation meal and popular in the menu.
・ To help to sell our products better, we provide lunch time and make the discount ticket with in the flyer.
Role of representative
・ To check a telephone and e-mail and respond to the consultations from customer.
・ To contact the store manager and work to solve the problems as soon as possible, if there are problems.
T hree things that we learn from this exercise
・ We exert ourselves to take more flexible response.
- Because our concept is customers are most important.
・ If there are the products packaged, we need a warranty for the products.
- Because it is necessary to make products packaged.
・ To help customers choose your product, we needs the different strategies.
- Because it possible to sell your products better.
Importance of the document for launching business
・ Chairperson coordinates with other members in the company by holding firm member accountable for themselves work.
・ Put inquiry counter for customer in our restaurant.
Example of another business/company The restaurant “ HO! LA! HO!” is similar company to our restaurant. ． The similar plan or service --They use the local ingredient for menu. --The price of particular menu is discounted by age. --The lunch menu is discounted in lunch time.
The logical arrangement
・ High quality dish
・ Discount or promotion
・ Installment plan
・ Inquiry counter for customer
How do you think your customers will be able to use instructional guides when purchasing your products?
The instruction guides is written step by step, so customer is not confused and understand easily.
The instruction guides explain effective and particular way, so customer use effectively.
What are the major headings, questions, key words in the documents?
Quality : Because quality of the product is very important for restaurant.
Promotion : Because it needed to sell our the products better.
Inquiry counter : Because it is important to hear the customer's opinion by it.