Manage Engine


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Manage Engine

  1. 1. CIS 516 Network Management, Online Course OpManager software management tools review assignment 16 Nov 2007 Rick Marzett Online Course
  2. 2. OpManager <ul><li>OpManager is a complete network monitoring software that offers combined WAN, Server, Applications monitoring with integrated help desk, asset management & WAN traffic analysis functionality. OpManager automates several network monitoring tasks and removes the complexity associated with network management. </li></ul><ul><li>Provides: </li></ul><ul><ul><li>Network Monitoring </li></ul></ul><ul><ul><li>Infrastructure Monitoring </li></ul></ul><ul><ul><li>Application Monitoring </li></ul></ul><ul><ul><li>Help Desk & Asset Management </li></ul></ul>
  3. 3. Network Monitoring <ul><li>Detect, diagnose and resolve network performance issues before they turn into costly downtime. </li></ul><ul><ul><li>WAN Monitoring </li></ul></ul><ul><ul><li>WAN Management </li></ul></ul><ul><ul><li>Switch Monitoring </li></ul></ul><ul><ul><li>NetFlow Analysis </li></ul></ul>
  4. 4. Link Monitoring Features <ul><li>Monitor link utilization and traffic with threshold alerts </li></ul><ul><li>Identify highly utilized and under-utilized links </li></ul><ul><li>Get alerted when interfaces start discarding packets </li></ul>
  5. 5. Infrastructure Monitoring <ul><li>Improving availability and performance of your Server Infrastructure are very critical when operating an enterprise network. Learn and gain in-depth visibility into Server problems. Identify and resolve application performance issues before they impact end users.  Improve IT service delivery with an integrated helpdesk.  </li></ul><ul><li>Server Monitoring </li></ul><ul><li>Active Directory Monitor </li></ul><ul><li>Event Log Monitoring </li></ul><ul><li>UPS Monitoring </li></ul>
  6. 6. APC UPS Monitoring Features <ul><li>Real-time visibility into the health of your UPSs </li></ul><ul><li>Insight into critcial UPS health parameters like UPS charge, Input line voltage, Load, Output Current & Output Voltage </li></ul><ul><li>Alerting through email and/or SMS whenever a fault condition is detected or when a threshold violation of any of the above parameters occurs </li></ul>
  7. 7. Application Monitoring <ul><li>Identify and resolve application performance issues before they impact end users. This software offered the following capabilities: </li></ul><ul><ul><li>MSSQL Monitor </li></ul></ul><ul><ul><li>Exchange Monitor </li></ul></ul><ul><ul><li>URL Monitor </li></ul></ul><ul><ul><li>Application Monitoring </li></ul></ul>
  8. 8. Application Monitoring Features <ul><li>Read/Write Statistics </li></ul><ul><li>Log Space Statistics </li></ul><ul><li>User Connections </li></ul><ul><li>Cache Hit Statistics </li></ul>
  9. 9. Help Desk & Asset Management <ul><li>While monitoring your entire IT infrastructure, make sure that it is tightly integrated with a 100% web-based Help Desk & Asset Management Sofware Tool. OpManager claims to detects (didn’t use nor checkout tool capabilities) fault and performance problems in your network and through integration with additional Help Desk software tools such as “ServiceDesk Plus.” Which enables automatic creation of incidents based on pre-defined error conditions. </li></ul>
  10. 10. Help Desk Features <ul><li>Complete hardware inventory covering computer, CPU, hard-disk, peripherals, ports and NIC </li></ul><ul><li>Lists all installed software packages </li></ul><ul><li>Ad-hoc and scheduled asset management audits </li></ul><ul><li>Audit Diff Report showing New and Missing software </li></ul><ul><li>Ability to attach assets to scanned workstations </li></ul><ul><li>Ability to manually add missing software </li></ul>
  11. 11. Summary <ul><li>It expansively and comprehensively monitors virtually every possible network nook and cranny, including WAN links, Servers, Switches, Routers, Peripherals (printers / scanners), Windows Event log entries, Web site URLs, TCP/IP services, specific applications, Windows Services, APC UPS devices, network and application performance and Active Directory. </li></ul><ul><li>Had a great time experimenting with the different features, and monitoring tools. </li></ul>