Presentation week 5
Upcoming SlideShare
Loading in...5

Presentation week 5






Total Views
Views on SlideShare
Embed Views



0 Embeds 0

No embeds



Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
Post Comment
Edit your comment
  • Since the existing network was installed more than eight years ago, patient care has seen an increase in products that rely on wireless configuration. These tools, such as Vocera badges and Alaris infusion pumps, all compete for space on the existing network with laptops and smartphones.

Presentation week 5 Presentation week 5 Presentation Transcript

  • MD Anderson Cancer CenterDivision of Information ServicesStrategic Plan for 2007…… and beyond
    Regina Jackson
    May 15,2011
    EDLD 5362
    Lamar University
  • Introduction
    This Division of Information Services Strategic Plan (for Fiscal Year 2007 … and Beyond) outlines key strategies related to information technology application systems, databases, hardware, and infrastructure at The University of Texas M. D. Anderson Cancer Center (MDACC).
  • Information Services
    The Division of Information Services
    provides a wide array of information and
    technical solutions that directly enable the
    timely delivery of mission critical
    information throughout the Institution
    The departments within the Division of Information Services include:
    Administrative & Financial Services
    CIO Office
    Clinical Applications & Support
    Data Center Operations & Technical Services
    Data Management Applications & Services
    EMR Development & Support
    Information Security
    Information Technology & Services
    Internet Services
    Project Support & Coordination Services
    Research Information Systems & Technology Services
    View slide
  • Vision
    IT&S will inspire education, research and clinical services by providing expertise, value and excitement for MD Anderson information technology initiatives via secure and reliable data, voice, and personal computing technologies and systems.  With the flood of new technologies that could be utilized by the institution, we are developing a methodology to evaluate and prioritize these to propose IT projects for their implementation.
    View slide
  • IT Operating Budget FISCAL YEAR 2011
    The IS Division annual operating budget for Fiscal Year 2011 is $81 million. The largest percentage of this budget is staff salaries. The operating budget also accounts for training, travel, minor equipment, purchase services, and some maintenance contracts
  • Technology Infrastructure & IS Standards Team
    The Technology Infrastructure and IS Standards Steering Team serves as the central point of focus for organizational governance concerning infrastructure and IS standards development and deployment. Operating in a highly collaborative manner across all mission areas, the team maintains focus on the efficiency, integrity and integration of the organization's IT architectures. The steering team considers economies of scale, redundancy, technology and health care industry trends, availability of resources and other pertinent factors to improve access to local and global data resources through optimal utilization of information resources.
  • Strategic Vision
    This plan identifies a set of seven high-level Guiding Principles that shape how Information Services’ people, processes and technology support MDACC’s Mission and Vision in a manner that provides optimal benefit to the Institution.
  • National Educational Technology Plan
    Learning: Engage and Empower
    Assessment: Measure What Matters
    Teaching: Prepare and Connect
    Infrastructure: Access and Enable
    Productivity: Redesign and Transform
  • Information Services Guiding Principles
    Solutions – Deliver innovative solutions that provide optimal benefit to the Institution
    Workforce– Invest in management and staff to increase the competency, performance, accountability, and customer focus of our workforce
    Communication – Practice the highest level of communication and collaboration
    Service– Continually improve the delivery of customer centric services
    Facilitation – Deploy simple and flexible processes throughout service delivery functions
    Availability – Ensure that information is captured and delivered in a manner that supports institutional goals
    Protection– Continually strengthen our ability to protect the information assets of the Institution.
  • Information Technology Initiatives
    Successfully meet the ongoing need for reliable secure, appropriate and economically effective campus-wide user communication with complimentary information technology and related communication tools
  • Technology Critical Issues
    Foster consistent industry standard software and application development practices that optimize information technology solutions supporting clinical operations, basic science, clinical and translational research and administration
    Deploy and maintain a best practices based computing, voice and data communications infrastructure that is responsive to current business requirements, while laying the groundwork for meeting future needs
  • Technology Critical Issues
    Effectively manage and reduce risks associated with our information systems, repositories and infrastructure
    Expand deployment of wireless communications within the Institution
    Continually assess the needs for and deliver mission critical telecommunications services
    Telephones, voice mail, paging, mobile computing devices
    switch replacement, voice mail upgrade, Blackberry
    Provide a knowledgeable IT help desk on a 24 hour, 7 day basis
  • Principles of IT Management
    Principle #1
    Before IT is applied, the basic procedure, process, and data must be thoroughly reviewed for streamlining and then common elements standardized as much as possible across the institution, applying best practices in order to maximize IT yield.
    Principle #2
    Technology should be chosen that will satisfy needs for at least five years and utilize off-the-shelf versions as much as possible to minimize application time and costs. Software/hardware selections should be from technologies sufficiently mature to ensure ongoing reliability and vendor support.
    Principle #3
    Manage IT through one centralized organization with expertise for application throughout the Institution. IT professionals can be embedded throughout the organization for best user service, but they report to IT management.
    Principle #4
    Users must define their needs but within criteria established by the Institution’s management and IT management. Users are responsible for delivering the economic and process improvement benefits used to justify the project expenditures. A client (user) management sponsor should be established for each project to ensure timely benefit capture and appropriate user acceptance/training.
  • Principles of IT Management
    Principle #5
    Institution management must determine how much IT costs (capital and expense) can be afforded annually and over a five- year period for planning purposes and then set the economic criteria including hurdle rate of return for project justification.
    Principle #6
    IT management in conjunction with users determines project priorities over the plan period in accordance with the economic criteria and budget. A senior IT management committee of user organizations, chaired by the Chief Information Officer, is an effective way to manage the process
    Principle #7
    Project re-appraisals one to two years after completion for lessons learned and assurance of objectives accomplished is an essential part of the overall IT management process.
    Principle #8
    A best practices survey of IT management and application practices by similar institutions as well as high technology businesses is always useful.
    Principle #9
    Principles for IT management practices should be developed and implemented by management of the institution rather than by an outside firm for best acceptance by the organization
  • Recommendations
    Challenging, validating, and updating the existing Core Vendor IT strategies for EHR (electronic healthcare records).
    Developing the necessary tactical, funding , ROI, staffing and execution plans, and details to support the strategy;
    Involving key stakeholders across the organization throughout the planning process to ensure that the plan was understood and ultimately owned by UCH leadership;
    Wireless network upgrade
  • Strategy 7.1 - We will continuously improve our administrative infrastructure to support the efforts of our people in achieving our mission through health information technology and quality improvement education and research. 
    Strategy 7.2 - We will employ metrics and rigorous internal and external review to prioritize proposed and existing programs, in order to grow in strategic areas and consolidate in others. 
    Strategy 7.3 - We will maintain an operating margin, cash reserves and the appropriate financial metrics required to sustain our mission. 
    Strategy 7.4 - We will provide transparent and complete financial and operational information, and hold leaders and managers accountable for their performance. 
    Strategy 7.5 - We will be good stewards of the resources entrusted to us by patients, donors, sponsors, partners and governmental entities. 
    Strategy 7.6 - We will develop action plans and performance measures that reflect our brand and advance the goals of this Strategic Vision.
  • References
    Bazzoli, F., (2005). The New Source for Healthcare Information Technology. Healthcare IT News August 2005. Retrieved from the World Wide Web on May 9, 2011 at
    MD Anderson Cancer Center Division of Information Services Strategic Plan for 2007…… and beyond, (2007). MD Anderson Cancer Center Intranet, February 2007. Retrieved May 9, 2011 from
    National Educational Technology Plan: (2010). Retrieved from the World Wide Web on May 9, 2011 at
    See, J., (1992). Developing Effective Technology Plans. The Computing Teacher, Vol. 19, Number 8, May 1992
    Retrieved from the World Wide Web on May 11,2011 at
    Speed Matters Blog Team; Blog, (2011) More Doctors and Hospitals Planning to Adopt Electronic Health Records. Retrieved from the World Wide Web on May 10, 2011 at