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Sage ACT! 2011 Media Deck


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Industry Analyst & Media presentation about Sage ACT! 2011 contact and customer management software for entrepreneurs and small and midsized businesses from Sage North America. (Ryan Zuk, Sage PR, …

Industry Analyst & Media presentation about Sage ACT! 2011 contact and customer management software for entrepreneurs and small and midsized businesses from Sage North America. (Ryan Zuk, Sage PR, ryan dot zuk at sage dot com)

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  • Add pricing for SF and MS; what does SF offer in their CM
  • Transcript

    • 1. Sage ACT! 2011
      Larry Ritter, SVP & GM Sage CRM Solutions
      Ryan Zuk, Media & Analyst Relations
      (ryan dot zuk @ sage dot com)
    • 2. Sage Overview
      • £1.4 Billion revenue FY09
      • 3. 11% increase YoY
      • 4. 13,100 employees
      • 5. 6.2 million customers1
      • 6. Global distribution network
      • 7. 30,000 reseller partners
      • 8. 40,000 accountants
      • 9. Presence in 24+ countries
      • 10. 3rd largest business management software provider worldwide2
      Sage MAS ERP Solutions
      Sage Accpac ERP Solutions
      1 At September 30th 2009
      2 AMR Research: Global Enterprise Application Market Sizing Report, July 2009
    • 11. Sage ACT! At-a-Glance
      Make Contact, Build Relationships, Get Results.
      #1 Worldwide Contact and Customer Manager.
      56,000 customers with > 10 users
      Over 3M users
      Designed specifically for individuals, small businesses and sales teams.
      Easiest to use. Leads the industry in ease of use.
      Personalizable. Enables the end-user to design views, add fields and tabs, edit drop-downs, and customize templates.
      High value, Sage ACT! is priced for the cost-conscious, free from hidden costs and costly investments in IT stacks.
    • 12. Sage ACT! Market Position
      Target Market:
      Workgroups of sales professionals and individuals
      Sales, Sales Managers
      Small Business Owners
      Horizontal with an emphasis on Financial Services, Insurance, Real Estate and High Tech
    • 13. Customer Driven Innovations
      Requirements Gathering:
      “Share Your Ideas” Forum in the ACT! Online Community
      Extensive Usability and Beta Testing
      In-depth Win/Loss Research
      > 22,000 members
      Sage ACT! 2011
      Better than 79% of all other SW products!
      ACT! 2010
      ACT! 2009
      ACT! 2008
      Source: ACT! 2010 Usability Study
      Source: In-Product Survey, 60 Day ACT! scores (over 20,000 respondents).
    • 14. Expanded Solution Footprint
      Sage Connected Services
      Sage ACT! Application
      Sage ACT!
      Contacts, Notes, History
      Campaigns, Surveys
      Search, Import
    • 15. Sage Connected Services for ACT!
      Sage E-marketing for ACT!
      E-mail marketing service
      ACT! Mobile Live
      Mobile Sync Service
    • 16. Introducing Sage ACT! 2011
      Click to
      view video!
    • 17. Major Enhancements
      Outlook Contact and Calendar Sync
      Welcome Page with Info for New and Upgrading Users
      Direct Import from Excel
      Sage Integration Contract: Sage 50 now!
      Existing Accounting Link Framework still supported (i.e. all in-market integrations continue)
    • 18. Smart Tasks (aka Workflow)
      Automate common tasks to enhance customer experience
      10 pre-defined templates
      Graphical Designer
      Fully extensible engine
    • 19. Sage Business Info Services for ACT!
      Learn more about the contacts/accounts you work with today
      Find and import new prospects into ACT!
      Turnkey Integration
      Multiple Tiers
      1: Directory (Free)
      2: Reference
      3: Lead (400/month)
    • 20. Extended Contact Management
    • 21. Sage ACT! 2011 Summary
      • Rich Feature Set
      • 22. Easiest to Use
      • 23. Connected Services
      • 24. Value for the Price:
      Sage ACT!
      Pro : $229.99/$169.95
      Premium: $459.99/$299.95 *
      Connected Services
      Business Info: Free, $24.95, $54.95 PUPM
      E-marketing: $14.95 - $54.99 PUPM
      Mobile: $10 PUPM
      *New/Upgrade Pricing
    • 25. Additional Screenshots
    • 26. Easy to find list of all Smart Task templates in the database
      Easy to use drag- and-drop visual designer to create multi-step Smart Tasks
      Smart Tasks
    • 27. Ability to schedule Smart Tasks to run when it’s convenient for the user
      Ability to narrowly and clearly define the criteria for the Smart Task
      Smart Tasks
    • 28. Smart Tasks
      Pre-defined Smart Task templates offer an out-of-the-box value for users
      Pre-defined Smart Tasks with Sage E-Marketing for ACT! templates available
    • 29. Users can trigger any scheduled Smart Tasks to run manually
      Users can choose how much control they want to have over the steps in their Smart Tasks
      Smart Tasks
    • 30. Sage Business Info Services for ACT!
      Business Information:
      Import Companies
      Import Contacts
      Email Alerts
      Business Info links display in-context Hoover’s data
    • 36. Sage Business Info Services for ACT!
      Keyword Search to find new companies or key people
      Build-a-List function for building highly targeted lead lists that are automatically imported into Sage ACT!