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Sage ACT! 2011 Media Deck

Sage ACT! 2011 Media Deck



Industry Analyst & Media presentation about Sage ACT! 2011 contact and customer management software for entrepreneurs and small and midsized businesses from Sage North America. (Ryan Zuk, Sage PR, ...

Industry Analyst & Media presentation about Sage ACT! 2011 contact and customer management software for entrepreneurs and small and midsized businesses from Sage North America. (Ryan Zuk, Sage PR, ryan dot zuk at sage dot com)



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Sage ACT! 2011 Media Deck Sage ACT! 2011 Media Deck Presentation Transcript

  • Sage ACT! 2011
    Larry Ritter, SVP & GM Sage CRM Solutions
    Ryan Zuk, Media & Analyst Relations
    (ryan dot zuk @ sage dot com)
  • Sage Overview
    • £1.4 Billion revenue FY09
    • 11% increase YoY
    • 13,100 employees
    • 6.2 million customers1
    • Global distribution network
    • 30,000 reseller partners
    • 40,000 accountants
    • Presence in 24+ countries
    • 3rd largest business management software provider worldwide2
    Sage MAS ERP Solutions
    Sage Accpac ERP Solutions
    1 At September 30th 2009
    2 AMR Research: Global Enterprise Application Market Sizing Report, July 2009
  • Sage ACT! At-a-Glance
    Make Contact, Build Relationships, Get Results.
    #1 Worldwide Contact and Customer Manager.
    56,000 customers with > 10 users
    Over 3M users
    Designed specifically for individuals, small businesses and sales teams.
    Easiest to use. Leads the industry in ease of use.
    Personalizable. Enables the end-user to design views, add fields and tabs, edit drop-downs, and customize templates.
    High value, Sage ACT! is priced for the cost-conscious, free from hidden costs and costly investments in IT stacks.
  • Sage ACT! Market Position
    Target Market:
    Workgroups of sales professionals and individuals
    Sales, Sales Managers
    Small Business Owners
    Horizontal with an emphasis on Financial Services, Insurance, Real Estate and High Tech
  • Customer Driven Innovations
    Requirements Gathering:
    “Share Your Ideas” Forum in the ACT! Online Community
    Extensive Usability and Beta Testing
    In-depth Win/Loss Research
    > 22,000 members
    Sage ACT! 2011
    Better than 79% of all other SW products!
    ACT! 2010
    ACT! 2009
    ACT! 2008
    Source: ACT! 2010 Usability Study
    Source: In-Product Survey, 60 Day ACT! scores (over 20,000 respondents).
  • Expanded Solution Footprint
    Sage Connected Services
    Sage ACT! Application
    Sage ACT!
    Contacts, Notes, History
    Campaigns, Surveys
    Search, Import
  • Sage Connected Services for ACT!
    Sage E-marketing for ACT!
    E-mail marketing service
    ACT! Mobile Live
    Mobile Sync Service
  • Introducing Sage ACT! 2011
    Click to
    view video!
  • Major Enhancements
    Outlook Contact and Calendar Sync
    Welcome Page with Info for New and Upgrading Users
    Direct Import from Excel
    Sage Integration Contract: Sage 50 now!
    Existing Accounting Link Framework still supported (i.e. all in-market integrations continue)
  • Smart Tasks (aka Workflow)
    Automate common tasks to enhance customer experience
    10 pre-defined templates
    Graphical Designer
    Fully extensible engine
  • Sage Business Info Services for ACT!
    Learn more about the contacts/accounts you work with today
    Find and import new prospects into ACT!
    Turnkey Integration
    Multiple Tiers
    1: Directory (Free)
    2: Reference
    3: Lead (400/month)
  • Extended Contact Management
  • Sage ACT! 2011 Summary
    • Rich Feature Set
    • Easiest to Use
    • Connected Services
    • Value for the Price:
    Sage ACT!
    Pro : $229.99/$169.95
    Premium: $459.99/$299.95 *
    Connected Services
    Business Info: Free, $24.95, $54.95 PUPM
    E-marketing: $14.95 - $54.99 PUPM
    Mobile: $10 PUPM
    *New/Upgrade Pricing
  • Additional Screenshots
  • Easy to find list of all Smart Task templates in the database
    Easy to use drag- and-drop visual designer to create multi-step Smart Tasks
    Smart Tasks
  • Ability to schedule Smart Tasks to run when it’s convenient for the user
    Ability to narrowly and clearly define the criteria for the Smart Task
    Smart Tasks
  • Smart Tasks
    Pre-defined Smart Task templates offer an out-of-the-box value for users
    Pre-defined Smart Tasks with Sage E-Marketing for ACT! templates available
  • Users can trigger any scheduled Smart Tasks to run manually
    Users can choose how much control they want to have over the steps in their Smart Tasks
    Smart Tasks
  • Sage Business Info Services for ACT!
    Business Information:
    • Contact Profile
    • Company Profile
    • Company Financials
    • Company Contacts
    • Industry Information
    • Company News
    Import Companies
    Import Contacts
    Email Alerts
    Business Info links display in-context Hoover’s data
  • Sage Business Info Services for ACT!
    Keyword Search to find new companies or key people
    Build-a-List function for building highly targeted lead lists that are automatically imported into Sage ACT!