Video Game Platform Brand Moments in Social Media Report : April 11- May 5 2010

Game Consoles Social Market Share This report is intended to give a look into the the & of social market share the various gaming consoles own, to assist in identifying what the sentiment is regarding those consoles is, to pinpoint where these conversations are taking place, and what the subjects are revolving those brands. This study deals with solely brand moments from April 11 – May 5 2010. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

Game Console Brand Moments Trends PS3 and Playstation 3 holds the lead in online conversation. The 360 and Xbox 360 are on a steady decline. Conversation regarding consoles spike on Tuesdays. Biggest drops in conversations occurs on Fridays, and continues through the weekend. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

Volume of Console Brand Moments The PS3 brand holds the largest share of voice in digital/social. The Wii’s voice is suprisingly in third place despite it’s lead in sales, probably due to the demographic of Wii users not matching up to the demographics up social participants. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

PS3 Word Cloud Overall, positive sentiment in regards to the PS3 online Video usage is a sizable topic. Positive emotions consist of great, better, best, free, super. Price is now a minor topic of contention, but still a topic. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

Xbox 360 Word Cloud Overall, positive sentiment in regards to the PS3 online Game titles are mentioned within the cloud: Modern Warfare and Halo are prominent. “Currently Playing” is another hot topic, gamer are sharing their status. Positive sentiment is also conveyed. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

Wii Word Cloud Wii is 3rd in digital market share, despite being world market leader. It’s image of a “party” and family machine persists. Auctions regarding of the Wii are still prevalent. The most discussed titles are Mario and Wii Fit. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

PS2 Word Cloud PS2 still has an online presence in the voices of the consumer. Positive sentiments, with words of love and and great being associated with it. PS3, 360, Wii, and other brands are strongly voiced alongside PS2. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

Takeaways Overall, there is a very positive sentiment regarding all of the current gen consoles. Volume of solely “brand moments” does not equal volume of sales. Mentions of game titles in association would help give an even more accurate picture of the shape of the consumers’ voice. Video and online capabilities are important topics in both current and last gen systems. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

PS3 Conversation via Media Distribution Type Micromedia dominates in media distribution for the PS3. Blogs and Forums follow a close second and third. Facebook does not play as heavy a role in terms of volume towards brand moments. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

Xbox 360 Conversation via Media Distribution Type Micromedia dominates in terms of media distribution. Blogs play a bigger role than forum replies, which reflects a different user mentality than PS3. Videos also play a much more significant role. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

Wii Conversation via Media Distribution Type Blogs and Micromedia play an almost evenly strong role. Facebook is a much stronger platform than in comparison to the other console brands, perhaps due to the Wii's core demographic and the growing number of 35-55 year old female demographic of Facebook. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

PS2 Conversation via Media Distribution Type Most brand moments happen on blogs. Forums are the second biggest platform of brand moments. Micromedia places a distant third. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

Takeaways User-generated content and opinion, and independently run outlets, play an extremely huge role in terms of consumer opinion and market share regarding console brands. Despite having a much larger user base, facebook does not play as significant a role in regards to brand moments of consoles, specifically with the PS3 and 360. This however could greatly shift when game titles are thrown into the study. Online play is desired for ALL consoles. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

Trending of Console Online Gaming Brand Moments Valleys and peaks correlate with brand moments of the gaming consoles themselves Tuesdays are still the primary peak days, correlating with when most new game releases are. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

Console Online Gaming - Volume of Brand Moments XBL completely dwarfs the number of PSN brand moments April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

Console Online Gaming - Volume of Brand Moments Although the Wii itself does not have an integrated gaming network, online gaming seems to be an important issue for nearly 12% of Wii gamers. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

XBL Word Cloud Xbox Live players frequently update their status via social platforms Modern Warfare, Halo, NBA 2k10, and arcade are the most popular topics. Netflix and video are also popular topics and potential selling points. “Unlocked” is a dominant term that is shared, and continues to push achievements. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

PSN Word Cloud Final Fantasy plays a large role in the online conversation regarding PSN. Squall, Cloud, and FFIX are all popular topics. Overall positive sentiment with words such as “great”, “best”, and ‘good”. The PSN store itself is actually discusssed as well. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

Wii “online” Word Cloud The IPod and IPad actually show up in conversations regarding the Wii and it’s online capabilities. The Wii is the only console to have a game designer associated with it in digital conversation. Also the only console to have a brand mascot in association with it’s brand moments. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

Takeaways XBL is doing it right. Achievement updates being posted on micromedia and other platforms is doing well for XBL. A sizable portion of the market share want the Wii to be able to go online. Some online games have become as identifiable with a console as first party titles, and assist in promoting the market share of the consoles themeselves. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

XBL Conversation via Media Distribution Type Blogs and Forum replies play a much smaller role than with their console counterparts. Micromedia plays a significant role due to system integration. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

PSN Conversation via Media Distribution Type Lack of tighter (& simpler) integration with MicroMedia services creates less brand moments. Forum Replies and Micromedia swap their places in terms of significance (vs. how they are positioned with console brand moments) due to this. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

Wii “online” Conversation via Media Distribution Type Again, like the PS3, the role MicroMedia plays in regard to brand moments diminishes, perhaps due to lack of console integration. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

Takeaways Micromedia plays a heavy role in social market shares amidst the consoles. Social intergration within games and consoles will improve to take advantage of this. Community management should not be overlooked, as forums are another platforms where brand moments are frequently occuring, and are great opportunities for consumer retention and adoption. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

Volume of Mobile Gaming Brand Moments Despite being last in the market, the PSP garners the most brand moments. This may partly be due to piracy. This is also due to the demographic of those using PSPs, and the likelihood of those individuals being content creators on social platforms. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

Volume of Mobile Gaming Brand Moments: Apple’s Invasion The IPhone and IPad play a significant role in mobile gaming. Conversation only already dictates that consumers view it as a viable gaming platform. In a short time, the IPad, already has a larger market share than the DSi and DSi XL, in terms of brand moments in conversations online. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

PSP Word Cloud Users are avidly discussing watching movies Piracy is an issue with “convert” and “converters” and “downloading” as topics April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

DS Word Cloud Piracy is an issue with discussions regarding “burned games”. Pokemon, Mario, and oddly enough, Earthworm Jim are the discussed titles. Users are discussing the photo capabilities of the DSi and Wiiware. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

IPhone Word Cloud The Iphone is frequently mention with other words that aren’t truly gaming related Apps, video, and touch features are touted in conjunction with the gaming feature. Oddly, xbox comes up as a frequent term, but not Sony, or the Wii. This may be do to the rivalry between Microsoft and Apple. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

IPad Word Cloud The IPad is already being brought up and compared to Nintendo products. It’s frequently being touted for it’s features in conjunction with gaming being discussed. Very positive sentiments, with words such as “great”, “best”, and “right” being used. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

Takeaways The PSP has a disproportionately large voice vs the other mobile gaming platforms. However it's brand moments are often in relation to video, music, and piracy. Piracy is an issue for all of the gaming platforms. The Iphone and the Ipad are already deemed as mobile gaming platforms by the public. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

PSP Conversation via Media Distribution Type Blogs are the dominant media distribution platform Micromedia platforms such as Twitter are secondary as a conversation platform Forums place third April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

DS Conversation via Media Distribution Type Blogs are the dominant media distribution platform Micromedia platforms such as Twitter are secondary as a conversation platform Forums replies place third April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

DSi Conversation via Media Distribution Type Blogs are the dominant media distribution platform Micromedia platforms such as Twitter are secondary as a conversation platform Forums replies place third April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

DSi XL Conversation via Media Distribution Type Blogs are the dominant media distribution platform Micromedia platforms such as Twitter are secondary as a conversation platform Forums replies place third April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

IPhone Conversation via Media Distribution Type Blogs are the dominant media distribution platform Micromedia platforms such as Twitter are secondary as a conversation platform Forums replies place third April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

IPad Conversation via Media Distribution Type Blogs are the dominant media distribution platform Micromedia platforms such as Twitter are secondary as a conversation platform Forums replies place third April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

Takeaways Blogs consistently contained the higest volume of brand moments in regards to mobile gaming platforms. Micromedia and forums replies placed second and third, respectively. Blogger support and communications play a key role in managing these brands, and in keeping the consumer happy. Blogs communication should also continue to assist in patrolling piracy. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

Word Cloud of Conversations by Top Influencers Gaming Blogs are very popular with influencers and digital market share Machinima is very favorable with content creators and consumers Slickdeals is a surprise, and shows the value couponing and discounts to game brands Twitter plays a serious role in creating influencers. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

Top Influencers Across Various Media Distribution Platforms A brief look at some of the top influencers across the various media distribution platforms. These include blogs, forums, facebook, youtube, flickr, micromedia, mainstream news, and images. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

Summary of Top Influencers on Twitter Web celebrities, web sites, and brands manage to have the most influence on Twitter There how is still room for “twitterlebrities” as individuals such as AgentM, GuyKawasaki, joesebok have grown considerably through Twitter. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

Top Influencers in Regards to Media Sharing Media sharing plays a very underestimated role in determining market share Cost for video content can be considerable, but so are the gains in term of market share Cost for image content is very minimal, and lower the bars of entry for participation April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

Top Influencers in regards to Blogging Couponing plays a significant role (slickdeals.net is ranked 100 on a scale of 1-100) The mainstream media also plays a much bigger role than expected in area Pr and press releases do make in impact in regards to blogging. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

Top Influencers in regards to Forums/Replies Halo Reach, Bad Company 2, Madden, and Monster Hunter Tri are the only games to make this list, as users identify these games heavily with their game console brands. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

Takeaways Blogs and micromedia play an extremely heavy role in social market share of gaming brands. User generated content is EXTREMELY prevalent. From videos, to articles, to tweets, to pictures, most of the content regarding the gaming consoles is user generated. Couponing is a segment not being tapped efficiently. It has a large voice, and reflects not just the natural inclination to “get the best deal”, but also reflects that gamers are online, are intelligent enough to search for the best price, and are not timid about making their purchases online. Community management needs to play a much larger role in customer retention and acquisition. Gamers are extremely alive in forums and message boards, and it would be in the best interests of gamers, publishers, and developers, to have more community/social media managers being a part of those conversations. April 11 - May 5th 2010: Facebook, Micromedia, Blogs, Forums, Media Sharing Sites, New Releases: ryan@ryanpaulthompson.com

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Video Game Platform Brand Moments in Social Media Report : April 11- May 5 2010

by Ryan Thompson on May 31, 2010

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Video Game Platform Brand Moments in Social Media Report : April 11- May 5 2010 — Presentation Transcript