Dissecting User Experience

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BarCamp Manchester 2011

We've all encountered horrible experiences over the years as the internet and technology have matured. The age of a functional internet being impressive is over, we need to step up our game.

In this session we'll break down how others have failed, and dive in to all the elements that need to come together to create an emotional connection with our users and in turn, a great experience for them.

Published in: Design, Technology, Business
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Dissecting User Experience

  1. 1. DISSECTING USER EXPERIENCE Ryan Nicholson - BarCamp NH 2011
  2. 2. DISSECTING USER EXPERIENCE Ryan Nicholson - BarCamp NH 2011 THE AGE OF USER EXPERIENCE
  3. 3. Hi! I’m Ryan Nicholson AestheticRain.com - @RyanDNicholson
  4. 4. USER INTERFACE & EXPERIENCE DESIGNER
  5. 5. UM, WHAT?
  6. 6. WE PRACTICE MAGIC AND SORCERY
  7. 7. WE’RE WEIRD
  8. 8. WE BUILD THINGS PEOPLE TAKE FOR GRANTED
  9. 9. SO WHY IS DESIGN IMPORTANT? GOOD
  10. 10. EVERYTHING IS DESIGNED
  11. 11. SO WHY DOES MOST SOFTWARE SUCK?
  12. 12. ITS STILL NEW
  13. 13. NEW TECHNOLOGY EVOLVES
  14. 14. 1900’s
  15. 15. 1950’s
  16. 16. 2000’s
  17. 17. EXPERIENCE OVERCOMES TECHNOLOGY
  18. 18. THE INTERNET IS JUST COMING OUT OF ITS INFANCY
  19. 19. PEOPLE HAVE NO IDEA WTF TO DO
  20. 20. HISTORY TIME! (Stay awake or I’ll glue captions to your cats)
  21. 21. 1950’s
  22. 22. 1960’s
  23. 23. 1970’s
  24. 24. 1980’s
  25. 25. 1990’s
  26. 26. Mostly Geeks Mostly People
  27. 27. “Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the universe trying to build bigger and better idiots.” Rich Cook
  28. 28. WE HATED OUR USERS
  29. 29. SOMEBODY SAW THIS COMING
  30. 30. STEVE JOBS 1955-2011
  31. 31. DESIGN FOR HUMANS
  32. 32. PULLING THIS OFF IS TOUGH
  33. 33. SO HOW DO WE DESIGN IT?
  34. 34. Content Strategy Information Architecture Visual Design Usability Interaction Design EVERYTHING ELSE+ Experience Design
  35. 35. USABLE DESIGN = EDIBLE FOOD
  36. 36. SO WHAT IS A DELIGHTFUL EXPERIENCE?
  37. 37. THESE TASKS ARE BORING
  38. 38. BUILDING THIS STUFF FOR PEOPLE IS OUR RESPONSIBILITY
  39. 39. THESE ARE THE PRODUCTS WE BUILD TOGETHER
  40. 40. LETS MAKE STUFF THAT IMPROVES PEOPLE’S LIVES
  41. 41. FIN Ryan Nicholson | aestheticrain.com | @RyanDNicholson

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