ADOPTING THE 9 BOX MODEL®
FOR CLASSIFYING PEOPLE IN
ORGANIZATIONS
Anand Kumar
Director
SurgeForth Technologies
The Talent ...
•

•

•

•

•
•

ABOUT THE 9-BOX MODEL

It is simply a tool within the overall people review
process that helps to (more d...
Demonstrated Performance

The 9-Box Model

High Pro

Utility Pro

Consistent Star

Solid Performers

Utility Player

Futur...
The 9-Box Model – Take Action

Demonstrated Performance

Take
High Pro

Action/Lower Performer:
Utility Pro
Consistent Sta...
The 9-Box Model – Solid Performers

Utility Pro
Consistent Star
Solid Performers:
Consistently meets and may occasionally
...
Demonstrated Performance

The 9-Box Model – Inconsistent
Inconsistent Performer:
Has some potential to do more but has not...
The 9-Box Model – High Pro

Demonstrated Performance

High Pro

High Pro
UtilityPro:

Consistent Star

Consistently produc...
The 9-Box Model – Utility Player

Demonstrated Performance

Utility Player (Key Performer):
Meets the expectations of the ...
Demonstrated Performance

The 9-Box Model – Rough Diamond
Rough Diamond:
Occupants of Cell 6 are truly High Potential. Mos...
The 9-Box Model – Utility Pro

Demonstrated Performance

High Pro

Utility Pro:
Utility Pro

Consistent Star

Consistently...
Demonstrated Performance

The 9-Box Model – Future Star
Future Star:
Consistently meets and Pro
sometimes Consistent Star
...
Demonstrated Performance

The 9-Box Model – Consistent Star
Consistent Star:
High there
Utility Pro
Consistent Star
The be...
Demonstrated Performance

The 9-Box Model

High Pro

Utility Pro

Consistent Star

Solid Performers

Utility Player

Futur...
Thank you
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9 box model with titles

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9 box model with titles

  1. 1. ADOPTING THE 9 BOX MODEL® FOR CLASSIFYING PEOPLE IN ORGANIZATIONS Anand Kumar Director SurgeForth Technologies The Talent Management Company
  2. 2. • • • • • • ABOUT THE 9-BOX MODEL It is simply a tool within the overall people review process that helps to (more deliberately) identify, high potentials, high professionals, and those moving towards those two categories Assesses people on two dimensions – performance and potential Drive accelerated development based upon assessment within the matrix Its about accurately assessing individuals so that development plans appropriately match individuals Provides a consistent approach to calibrating potential Should be reassessed annually
  3. 3. Demonstrated Performance The 9-Box Model High Pro Utility Pro Consistent Star Solid Performers Utility Player Future Star Take Action Inconsistent Rough Diamond Long-Term Potential
  4. 4. The 9-Box Model – Take Action Demonstrated Performance Take High Pro Action/Lower Performer: Utility Pro Consistent Star Is not delivering results as expected and cannot effectively adapt to new and different situations. This is the least-valued cell in terms of ROI. Occupants of Player this cell may require Solid Performers Utility Future Star performance action. Possible Action: Probably need to take some action, remove from the organization, orInconsistent that better suits find a role Rough Diamond Take Action his or her skill set. Long-Term Potential Agility
  5. 5. The 9-Box Model – Solid Performers Utility Pro Consistent Star Solid Performers: Consistently meets and may occasionally exceed expectations. Knows current job well. Does not effectively adapt to new situations. Has a narrow bandwidth in terms Future Star of Solid Performers Utility Player professional interests. Possible Action: Keep in similar type of function or technology role Inconsistent Rough Diamond Take Action Demonstrated Performance High Pro Long-Term Potential
  6. 6. Demonstrated Performance The 9-Box Model – Inconsistent Inconsistent Performer: Has some potential to do more but has not yet High Pro Utility Pro Consistent Star fully demonstrated it. Is not meeting performance standards applied to others in the organization and, as a result, is struggling. May be new to the job or to the company. May be in Solid Performers Utility Player the wrong job or function. Future Star Possible Action: Careful next assignment to increase performance and some learning enhancement Inconsistent Rough Take Action work to improve potential. Consider more Diamond time in role to further evaluate. Long-Term Potential
  7. 7. The 9-Box Model – High Pro Demonstrated Performance High Pro High Pro UtilityPro: Consistent Star Consistently produces exceptional results and high performance ratings in a defined but focused area. Knows current job extremely well. Does not always easily adapt to new situations, particularly those outside of his/her functional area. Cell Utility Player very valuable to the occupants are Solid Performers Future Star organization. May be promotable within similar level roles Possible Action: Help keep current in specialty and have a development and retention plan. Consider as a Key Contributor to mentor and Inconsistent Rough Diamond coach others Take Action Long-Term Potential
  8. 8. The 9-Box Model – Utility Player Demonstrated Performance Utility Player (Key Performer): Meets the expectations of the role. Understands and knows High Pro Utility Pro Consistent Star the current job well and enhances skills for their current job as well as the near-term future. Can adapt to new situations and challenges as necessary. Comfortably assumes new jobs and roles and performs well in them in time. Probably promotable a level vertically or could move Solid Performers Utility Player laterally within the organization. Future Star Possible Action: Use in temporary and key positions until a Utility Pro, Future Star or Consistent Star role becomes available. Have the person work on a learning enhancement plan to Inconsistent Rough Diamond Take move try to Action over to a Future Star or develop deeper skill and knowledge in his or her field to move to a Utility Pro. Long-Term Potential
  9. 9. Demonstrated Performance The 9-Box Model – Rough Diamond Rough Diamond: Occupants of Cell 6 are truly High Potential. Most would High Pro Consistent Star agree that they have the Utility Pro to perform and do great potential things for the organization. They have potential, but as the word suggests, the actual playing out of the potential is in the future. They have either not had sufficient time or opportunities to demonstrate what they can do or have been inconsistent in Solid Performers the past. Some may have had one or more Utility Player Future Star significant stumbles recently but people still think they have the potential to break out and be a significant contributor. May be in the wrong job or a poor fit for the current situation. Possible Action: Inconsistent Take next Place Actionin a very developmental job andRough in role keep Diamond longer than usual so he/she can increase along the performance dimension and become a Future Star. Long-Term Potential
  10. 10. The 9-Box Model – Utility Pro Demonstrated Performance High Pro Utility Pro: Utility Pro Consistent Star Consistently produces exceptional results and receives high performance ratings. Is particularly good in one or more areas like businesses, geographies, functions, or specialized skills. Can adapt to new situations and learn new areas. May be promotable in multiple functional/technical areas Solid Performers or general management. Utility Player Future Star Possible Action: Place in mission critical jobs and see if you can interest the person in working on a learning enhancement plan to move to a 9. Apply a development and retention plan so the Inconsistent Rough Diamond Take Action person has no reason to leave the organization. Long-Term Potential
  11. 11. Demonstrated Performance The 9-Box Model – Future Star Future Star: Consistently meets and Pro sometimes Consistent Star exceeds High Pro Utility expectations and has the capacity to take on new and different challenges on a consistent basis. Addresses new challenges and issues with ease. Quickly gets up to speed when taking on a new Solid Performers Has the potential to make career Utility Player Future Star assignment. changes into different situations. Possible Action: Continue to move through diverse developmental Inconsistent Rough make Take Action assignments and apply a retention plan to Diamond sure the person stays with the organization. Long-Term Potential
  12. 12. Demonstrated Performance The 9-Box Model – Consistent Star Consistent Star: High there Utility Pro Consistent Star The best Pro is and the best you have. They are typically in short supply but in high demand. Performs well in almost everything they take on. Learns fast. Transfers learning from one area to another. Resourceful. Gets things done under tight deadlines and resources. Has the ability to take stretch assignments inFuture Star new areas Solid Performerson majorUtility Player with promotions and lateral movement into just about any situation. Possible Action: Apply a development and retention plan and continue to Inconsistent Rough Diamond Take Action with a succession of diverse assignments. challenge Long-Term Potential
  13. 13. Demonstrated Performance The 9-Box Model High Pro Utility Pro Consistent Star Solid Performers Utility Player Future Star Take Action Inconsistent Rough Diamond Long-Term Potential
  14. 14. Thank you
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