CREACIÓN DE UNA COMUNIDAD EN LÍNEA POSITIVA: Los valores, la promoción, y participación
CREATING A POSITIVE ONLINE COMMUNITY: Values, Advocacy, and Engagement
RYAN ARNDT Global Community Manager for the International GameDevelopers’ Association (IGDA)@certainlysocial #igdacm
RYAN ARNDT Administrador de la Comunidad MundialAssociacion Internacional de Desarrolladores Videojuegos @certainlysocial #igdacm
WHAT IS THE IGDA?The world’s largest professional association for people who develop video games. Over 40 Special Interest Groups Over 100 Chapters around the world (YAY IGDA Colombia!) Education, Jobs, and Content for Video Game Developers Worldwide.
MY STORY- Teacher (Social studies/English as aSecond Language)+ Game Audio Designer (15 games,casual/mobile)+ Social Media Manager (Gameindustry conferences/events) =Community Manager
WHAT I DOSupport IGDA Chapters, Special Interest Groups todream big and help support their success.Promote the OrganizationOffer outside perspective to chapters/SIGsProvide social media support to IGDA volunteers onIGDA related mattersBring the voice of the community to the IGDA Boardof Directors and Executive Branch
WHAT I DO Promote and maintain http://facebook.com/IGDA.org http://twitter.com/IGDA http://youtube.com/theIGDA http://igda.org Content CreationAudio, video, writing, social media
WHAT I DOListening (reading) - 60% Helping - 20%Active Leadership - 20%
EXAMPLE VIDEO CHAPTER SUPPORTOVER SOCIAL MEDIA/PROMOTION OF THE ORGANIZATION
BE WHERE THEY AREMake it easy to ﬁnd the Community/WelcomingTeam in multiple places online, not just main website.Create content that is welcoming and friendly
HELP THEM TO JOIN INEncourage people to ask themselves “How can I getinvolved?”If a conversation starts on one social network, don’tstart by automatically telling them to contact youelsewhere, as this may lose them.
Empowerment“ S U P P O RT A N D C E L E B R AT ESUCCESS”
HOW TO SUPPORT :THINK BIG TOGETHERFind out a person’s BIG ideas and help them toachieve where possible.“What is something you are doing right now that youare proud of?”“What would you love to be doing?”
THINK BIG TOGETHER“What is something you are ﬁnding to be achallenge?”Open-ended question: Where do you need support?/How can I help you to succeed?Support a person’s ability to innovate and surpriseyou
none of this matters unless everyone FOLLOWS THROUGH O N W H AT WA S DISCUSSED
THINGS THAT I WORKTO ACTIVELY SUPPORTRespectHonestyTransparencyFriendlinessDiscussion/interaction
THINGS I ACTIVELY DO NOT SUPPORTBias/hate speech Formation of groupstowards a group of who want to excludepeople. others.Banning without a Consistent rudenesswarning/reasonExclusion of certainusers
Humour and Creativity“ B E C R E AT I V E A N D H AV E F U N ! ”
HUMOUR/CREATIVITYgame developers are creative people by natureencourages thinking in new waysavoid sarcasm, but instead use humour that targetsno particular person or group, but is simply fun.Sarcasm is easily confused online, especially whenthe audience is from many language backgrounds.can help deal with sensitive issues in thecommunity
FUKUSHIMA GAME JAM“Fukushima faces great difﬁculties in its future. Not onlyare the scars from the earthquake and tsunami deep andfresh, but the effects of the nuclear disaster will be longfelt as well,” an IGDA Japan statement read. “Gamedevelopers will tour the area and build a game togetherwith students from the Tohoku area. They will create agame in only 30 hours, testing their creativity, talent,and abilities.”
FUKUSHIMA GAME JAMThe theme for the event is "FunOvercomes Difﬁculty," and organiserssaid: "Were going to show the worldthat we are going to make it through, byshowing our enthusiasm and energy."