"Enterprise Mobile", Marco Nielsen

Enterprise Mobile Successfully navigating the mobility maze Marco Nielsen Mobility Architect & Services Practice Director mnielsen@enterprisemobile.com http://www.enterprisemobile.com http://marco.blogsite.org

Enterprise Mobile Overview  Co-founded by Microsoft in January 2007  Currently managing over 100,000 mobile devices for enterprise companies across US and Canada  Supporting multiple device platforms – Windows Mobile, BlackBerry, iPhone, etc.  Managed Microsoft System Center Mobile Device Manager (SCMDM) Beta – over 50 implementations  Strategic relaltionships with Mobile Operators (MOs), Device Manufacturers (OEMs) & Independent Software Vendors (ISVs)  Provides "one throat to choke" for mobile devices  Three Windows Mobile MVPs on staff in Professional Services Confidential © Enterprise Mobile 2009 2

Enterprise Mobility Mobility is becoming Mobility market remains more strategic consumer driven • Moving from convenience to requirement • Consumer content • Moving from “back door” to “front door” • Non-standardized • Attention to security is required • Fad-driven supply chain • LOB drivers • Enterprise unfriendly management processes • Company administrative processes • Complex ecosystem • Workflow automation • Carrier vs. OEM vs. Software • Lack of end-to-end accountability Confidential © Enterprise Mobile 2009 3

The Gap Corp Corp Consumer- Consumer Enterprise Oriented Designed Competitive Service Gap Managed Devices Device Carriers Confidential © Enterprise Mobile 2009 4

Where Are You in Mobility Planning? Thinking Planning Deploying Managing • Visioning • Device selection • Deployment • Service Level • Requirements and management scheduling Expectations • ROI • Infrastructure • Procurement • Support requirements and activation • MACD • Justification and budget • Resource • Infrastructure • Billing support requirements creation • Device • POC and Pilot • Training management • Device & service • Logistics • Warranty and selection • “Kitting & repair • Contracting assembly” • Device refresh • Deployment • Ongoing planning provisioning and updates Confidential © Enterprise Mobile 2009 5

End-to-End Mobility Service Solution Professional Services Lifecycle Services Our consultants deliver best Services to facilitate the ongoing practices mobility strategy, management of a mobility solution business requirements and deployment services Strategy: • Mobility Strategy Workshop • Device Management Workshop • Security Workshop • Application Enablement Workshop • Platform Migration Workshop • Assessments Implementation: • Quick Starts/Proof of Concepts • Go Live Confidential © Enterprise Mobile 2009 6

Mobility Lifecycle Services  Mobile Device Integration  Mobile Procurement  Mobile Device Configuration & Staging  Mobile Startup & Training  Mobile Device Depot  Mobile Service Desk  Mobile Operator Service Management  Mobile Asset Disposition Confidential © Enterprise Mobile 2009 7

www.enterprisemobile.com While every care has been taken to ensure that the information in this document is correct, Enterprise Mobile cannot accept (and hereby disclaims) any responsibility for loss or damage caused by errors or omissions. All rights reserved. No part of this document may be reproduced without the prior permission of Enterprise Mobile, Inc.  Enterprise Mobile 2009 Confidential © Enterprise Mobile 2009 8

"Enterprise Mobile", Marco Nielsen

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