Presented by: Raul Vielma Director of Digital The Palm Beach Post firstname.lastname@example.org Shifting to Mobile Bill Ganon GM Local Markets Verve Wireless email@example.com September 20, 2011 RealSolutions.PalmBeachPost.com
What you can expect from this workshop The evolution of media consumption The rapid adoption of mobile devices Mobile Market Overview Mobilizing for Success Clients taking advantage of these opportunities The mobile value proposition Mobile best practices 2 2
Increase in media choices continues to evolve In the beginning there was only one vehicle to reach consumers Now there are almost too many to count 3 3
2011 not stopping media expansion… Augmented Reality 2011+ Advertising Social Coupons Mass adoption of QR codes 4 Source: 1Nielsen State of Media 2010; 2The State Of Consumers and Technology: Benchmark 2010, US; 3ComScore, Dec. 2010
The Advertising Challenge "Half the money I spend on advertising is wasted. Trouble is, I don't know which half." John Wanamaker legendary Philadelphia retailer 5
What if we could change the dynamic? MARKETING ADVERTISING
New media to generate 22% of local advertising revenue by 2013
(Center for Media Research Annual Study) Sept. “40% of local content providers believe that mobile may be significant some day” ‘08 “80% of local content providers believe that mobile will be their main distribution channel within 3 years.” ‘09 7
Mobile Offers New Audiences Dec. 1, 2010 As of 6/23/11: BIA Kelsey increased forecast to $2.8B! “A majority of the growth mobile ads will experience over the next few years will come from an area all of the web is turning to: local. BIA/Kelsey is calling for U.S. mobile local ad dollars to rise from $213 million in ‘09 to $2.03 billion in 2014 (57 percent CAGR). For the past year, local was just getting started, as it represented only 44 percent of total U.S. mobile ad revenues last year. But by 2014, it will have a 69 percent share of the mobile ad market.” 10
Mobile Offers New Audiences February 8, 2011 Smartphones Outsell PCs By SARAH PEREZ of ReadWriteWeb According to IDC, smartphone manufacturers shipped 100.9 million devices in the fourth quarter of 2010, while PC manufacturers shipped 92.1 million units worldwide. Or, more simply put, smartphones just outsold PCs for the first time ever. 11
Top 5 ways mobile phone users use their phone: Make local and long distance calls (75%) Text (49%) E-mail (19%) News/Traffic (15%) Search (14%) 17 Currently own a mobile phone: 1,271,100 Source: 2010 Scarborough Report, Release 2
Fact or Fiction: Smartphone users FICTION! Fact or Fiction: Only young people use smartphones. Fact or Fiction: Smartphone users are just a bunch of single guys looking to hook up. FICTION! 18 Total Palm Beach County Adults: 1,025,700 Source: 2010 Scarborough Report, Release 1 Source: 2010 Scarborough Report, Release 2
Fact or Fiction: Smartphone users FACT! Fact or Fiction: Smartphone users make money. FACT! Fact or Fiction: Smartphone users are educated. 19 Total Smart Phone Users: 541,600 Source: 2010 Scarborough Report, Release 2 Source: 2010 Scarborough Report, Release 2
Mobile applications drive 8 -10X page views v. mobile web
Click through rates 4-5X higher (ad stays anchored at bottom)
Web + Apps: Work Better Together High Mobile Web Page Views High Low Unique Users Mobile Apps Low 25
Avoid “Ready, Shoot, Aim!” approach Mobile Sites Applications Advertising How does my customer benefit? Should I advertise on mobile? ? Do I Need Mobile Web and Apps? Who’s going to manage all this? Tablets Applications Reporting Messaging Video Photos 26
Benefits of having a Mobile Strategy Highly personal media channel – “Look At”vs. “Listen To” environment Strengthen media reach against younger demos Clean, exclusive, “Leaderboard” on page presence for advertiser message Custom landing pages ensure clarity of advertiser offer Engagement tools offer unparalleled connection options for users Click through rates higher than basic online: avg. btwn .30 -.50. Apps higher. 27
A typical mobile phone user carries his/her phone for an average of 14 hours a day.
US mobile subscribers sent and received on average 480 text messages per month in Q1 2010 Currently 100 million active mobile Web users in the US.
Majority of mobile internet usage are 25 – 44 year olds – Helps fill in the valuable younger age group for the media property (as age rises for traditional paper or broadcast property) 44 Source: Mobile Marketer, Classic Guide to Mobile Advertising 8/5/2008, Nielsen Mobile, IAB
2 The Mobile Ad Buy “The Mobile Marketing Pizza” 45
The Mobile Marketing Pizza The Crust: Mobile Banners
Advertisers get an exclusive, uncluttered environment (only one ad banner per page).
Closely associate your brand or service with quality content.
Where the bulk of your ad package value is contained.
The Mobile Marketing Pizza The Toppings: Click to Action Menu Click to Email Click to Map Click to Call Emails easily sent back to advertiser Make a direct phone call with one touch Find a retail store near current location 49
“Deliver coupon or offers directly to customers” SMS (Short Message Service) 53
The Mobile Marketing Pizza *NEW* The “Stuffed Crust”: Expandable Banners Banner converts to “Panel” - fills the page Device responds accordingly User selects click to map or call User taps the banner 54
56 Best Practices/Techniques DON’T DO ✔ Consider developing a mobile application to offer new mobile functionality ✘ Rely on web-only communication ✔ Match up your most desired user action with the mobile response tool ✘ Settle for site visit ✘ Use usual website for mobile device ✔ Use mobilized landing pages to give your users best possible experience ✘ Rely on traditional Internet banner techniques (animation, wordiness) ✔ Keep your banner simply worded with call to action – rotate the creative ~ monthly
Questions? Bill Ganon, GM Local Markets Verve Wireless firstname.lastname@example.org Raul Vielma, Director of Digital Sales The Palm Beach Post email@example.com 561-820-4277 57