Effective requirements gathering workshops
by Ruven Gotz, MVP, Director Collaboration at Avanade on Mar 24, 2012
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Analyst: What would you like SharePoint to do?
Customer: Well, what can it do?
Analyst: Tons! Let me show you…
All too often, this is how conversations between analysts and customers/stakeholders begin, and it isn’t helpful to anyone. SharePoint has a vast array of capabilities, but if you start by describing or demonstrating what SharePoint can do and how the technology works, you will end up with customers who are confused and don’t know where to begin, or who have massively overblown expectations.
In this session, you will learn how to set up and conduct workshops with various stakeholders that will allow you to understand their real needs. You will then learn how to document and organize this information so that it is useful to the stakeholders and that will allow you to guide them through prioritization and planning.
You will learn when NOT to do demonstrations of SharePoint, and when and how to do demos that are powerful and effective.
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