Systems Analysis Study on the Telemarketing System of Extra Ordinaire Janitorial and Manpower Services Basnillo, Ruth  Ann...
Extra Ordinaire Janitorial and Manpower Services <ul><li>Line of Business:  </li></ul><ul><ul><ul><li>Janitorial Services ...
<ul><li>Mission: </li></ul><ul><ul><li>to deliver an extra ordinary performance </li></ul></ul><ul><ul><li>to meet custome...
Overview of Existing System <ul><li>Telemarketing System </li></ul><ul><li>Marketing Manager searches prospective clients ...
<ul><li>Statement of the Problem </li></ul><ul><li>General Problem: </li></ul><ul><ul><li>only a few numbers of proposals ...
<ul><li>Objectives of the System: </li></ul><ul><ul><li>General Objective: </li></ul></ul><ul><ul><ul><li>to open new mark...
<ul><li>Significance of the Study </li></ul><ul><ul><li>means of increasing the number of approved proposals  </li></ul></...
Existing System
<ul><li>Use Case Diagram </li></ul>
Activity diagram Existing System
Search Prospective Client
 
Store Prospective Client Information
Contact Prospective client
 
Submit Proposal
 
<ul><li>Specific Problems: </li></ul><ul><ul><li>the company is not known </li></ul></ul><ul><ul><li>the company does not ...
Proposed System
<ul><li>Use Case Diagram </li></ul>
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Extra Ordinaire Janitorial and Manpower Services (Sytems Analysis and Design)

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This is a presentation of our final project in Systems analysis and design wherein we were assigned to propose a new system for the company of our choice. Here, we chose a janitorial and manpower services company and studied their marketing system. After some interviews with their marketing manager, we learned that they had this telemarketing system to acquire prospective clients. From then, we proposed a system which is a web-based marketing system for them.

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Extra Ordinaire Janitorial and Manpower Services (Sytems Analysis and Design)

  1. 1. Systems Analysis Study on the Telemarketing System of Extra Ordinaire Janitorial and Manpower Services Basnillo, Ruth Ann Buce, Marjorie Capilitan, Maria Lourdes Lim, Ma. Louise
  2. 2. Extra Ordinaire Janitorial and Manpower Services <ul><li>Line of Business: </li></ul><ul><ul><ul><li>Janitorial Services </li></ul></ul></ul><ul><ul><ul><li>Manpower Services </li></ul></ul></ul><ul><li>Number of Customers: </li></ul><ul><ul><ul><li>21 </li></ul></ul></ul><ul><li>Number of Transactions: </li></ul><ul><ul><ul><li>approximately 50 per day </li></ul></ul></ul>
  3. 3. <ul><li>Mission: </li></ul><ul><ul><li>to deliver an extra ordinary performance </li></ul></ul><ul><ul><li>to meet customers satisfaction </li></ul></ul><ul><ul><ul><li>through service excellence </li></ul></ul></ul><ul><li>Vision: </li></ul><ul><ul><li>to operate in other parts of the country </li></ul></ul>
  4. 4. Overview of Existing System <ul><li>Telemarketing System </li></ul><ul><li>Marketing Manager searches prospective clients through the telephone directory </li></ul><ul><li>After that, he stores the information acquired in the company database which is Excel </li></ul><ul><li>He then contacts them and asks the prospective clients for permission to submit proposal </li></ul><ul><li>He would then create the company proposal and submit it to the prospective client after some follow ups </li></ul>
  5. 5. <ul><li>Statement of the Problem </li></ul><ul><li>General Problem: </li></ul><ul><ul><li>only a few numbers of proposals are approved among the numerous proposals the company passed. </li></ul></ul>
  6. 6. <ul><li>Objectives of the System: </li></ul><ul><ul><li>General Objective: </li></ul></ul><ul><ul><ul><li>to open new markets and increase sales opportunities for the company by creating a marketing system that’s web-based </li></ul></ul></ul><ul><ul><li>Specific Objectives </li></ul></ul><ul><ul><ul><li>to increase the flexibility of the company by improving its ability to respond and adapt to the technological changes in the environment </li></ul></ul></ul><ul><ul><ul><li>to improve asset utilization by introducing them the functions and benefits of the computers they use </li></ul></ul></ul><ul><ul><ul><li>to increase the speed of time by reducing the long process cycle time of the company’s marketing system </li></ul></ul></ul>
  7. 7. <ul><li>Significance of the Study </li></ul><ul><ul><li>means of increasing the number of approved proposals </li></ul></ul><ul><ul><li>provide means of enhancing the marketing system of the company </li></ul></ul><ul><ul><li>means of letting the company gain more clients </li></ul></ul><ul><ul><li>increase company’s ability to adapt to technological changes </li></ul></ul><ul><ul><li>Increase company’s utilization of assets </li></ul></ul>
  8. 8. Existing System
  9. 9. <ul><li>Use Case Diagram </li></ul>
  10. 10. Activity diagram Existing System
  11. 11. Search Prospective Client
  12. 13. Store Prospective Client Information
  13. 14. Contact Prospective client
  14. 16. Submit Proposal
  15. 18. <ul><li>Specific Problems: </li></ul><ul><ul><li>the company is not known </li></ul></ul><ul><ul><li>the company does not prioritize advertisement </li></ul></ul><ul><ul><li>the company has no budget for advertisement </li></ul></ul><ul><ul><li>the company has few revenue </li></ul></ul><ul><ul><li>the company has few clients </li></ul></ul>
  16. 19. Proposed System
  17. 20. <ul><li>Use Case Diagram </li></ul>

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