Extending Cloud Apps with Workflow

Extending cloud apps with workflow

Enterprise IT Main focus of enterprise IT is generally the ERP and core business apps

Enterprise IT Communication and productivity software also high on IT priorities Messaging and Collaboration

Enterprise IT Vertical applications address specific business needs CRM HR Messaging and Collaboration

Enterprise IT Extended apps fill the gap between core systems and the rest of IT CRM HR Messaging and Collaboration

Enterprise IT Inititiated by business users, extended apps proliferate throughout the enterprise CRM HR Messaging and Collaboration

Migrating IT to the Cloud User friendly Rapid deployment Anytime, anywhere, any device On-demand – low risk to start No IT infrastructure to manage Always the latest version

Migrating to SaaS applications CRM Collaboration Messaging HR Replace non-core tools with standard, « out-of-the-box » packaged apps

Migrating extended apps ?? ? ?? Next logical step – migrating extended applications

Why do extended apps grow? Lack of IT focus or support on non- core applications BUT they are essential for everyday work tasks AND users always have specific non-standard needs

Why is this a problem for IT? Outdated systems Out of IT control Human error No traceability Lack of integration Lost time and productivity one big, expensive headache!

Pre-packaged apps not enough X -> standard solutions don’t fit -> automation stops at the edge custom needs of SaaS apps So what is needed?

What is needed? 1. Enhance functionality of standard apps and build custom user interfaces Integrate forms in a google site, intranet or public web site Apply corporate .css Build custom web interfaces and custom look and that are HTML5 compatible feel

What is needed? 2. Custom workflow design Design custom workflows Link interfaces to approval process User management for tailored approval processes Examples: HR on-boarding, recruitment, expense accounting, investment requests…

What is needed? ? SaaS ERP 3. integration options for Cloud and On-Premise  Connect to Cloud Apps  Integrate to Corporate IT

What is needed?  Ability to track any step in the process  Custom reporting  Generate consolidated reports  Embed reports in Google Sites or other web sites 4 Control and traceability

RunMyProcess complete solution 1 Enhance UI/functionality of 2 Custom workflow approvals standard apps 3 Integration with other apps 4 Control and traceability

So, how does it work? 1 Create user interfaces 2 Define the process 3 Integration 4 Track, analyze and optimize SaaS ERP

Connecting Cloud and on-premise SaaS Library of 1,200 connectors to ... and the Secure Enterprise 100+ SaaS applications Connector to securely access on premise data from our Cloud

Key advantages  Rapid deployment  No programming  Agile (process approach)  Multi-site deployment  Traceability  All on a robust, secure cloud platform

Custom investment request app integrated with ERP BEFORE AFTER Complete request in Excel Print and Sign Finance approval Manager approval Purchase launched Automated integration with ERP Manual entry in ERP Purchase launched Reporting? Save time Traceability? Limit errors Consolidation? Consolidated views

Case Study: Automating contract and installation process Problem: Backup in manual order creation process was limiting sales US distributor of controllers for Solution: commercial swimming pools  Data automatically pulled from Zoho for contract creation 80 employees  Approval process completed  Validated contract created -> sales and operations Project develop time: 10 man  Installation process starts: project creation, material list creation, days production launched, shipping forms generated and details sent to Increased capacity -> doubled installation team sales team from 4 to 8 Integrated Apps: Zoho CRM, Microsoft Dynamics GP, Box.net, Google Apps, Internal DB

Case study: Field services mobile workflow appProblem: Looking for real-time solution to increase visibility of what was happening on-site 3rd largest land care company in the USSolution: Mobile application for field audit team Field audit manager receives job direct on tablet 5,000 employees, 6 At customer site, comletes form and includes pictures taken 3 branch locations, 17 states from the tablet Project develop time: 30 man Results sent to internal operations managers days Audit team identifies upgrade possiblities -> sent to sales Improved service quality and allowed audit team to increase revenue by identifying sales opportunities from the field

Over 180 enterprise customers worldwide

Conclusion RunMyProcess: Platform for creating and integrating workflow applications in the Cloud. 40 Local partners worldwide Can get started for as low $40 (30€) per user per year 30 day free trial www.runmyprocess.com

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Extending Cloud Apps with Workflow

by RunMyProcess on Jan 18, 2012

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Extending Cloud Apps with Workflow — Presentation Transcript