The Workshop Workshop - UX Week 2013

28,896
-1

Published on



Meta Meta Meta

You have attended workshops, you have seen them masterfully commanded by other people, and you really want to get a handle on doing this workshop thing yourself. This workshop is the workshop that will help you create and facilitate a workshop of your very own, in whatever workshop fashion you decide upon.

Mushroom Mushroom

Brad Nunnally, and Russ Unger, co-authors of the book ”Designing the Conversation” will help you identify the path unlocking the workshop achievement in whatever platform you choose. You will learn how to plan your agenda, structure your workshop, and identify the tools that are needed to help you along the way. Preparation is only a small portion of The Workshop Workshop; you will also gain from the wisdom of the CrankyTalk Workshops to help you feel more comfortable with your material–and yourself–in front of a group of people who are relying upon you to be their guide.

Snake

There will be activities where you will experience the true nature of ”trial by fire” or “getting your feet wet” (whichever metaphor you prefer). That is correct: You will be leading your very own workshop within The Workshop Workshop, and presenting your findings and results back to the rest of the workshop attendees.

Bring your most comfortable pair of shoes, your favorite writing utensil, and all the gumption you can muster. This will be a jam-packed day!

Published in: Design, Technology
3 Comments
49 Likes
Statistics
Notes
No Downloads
Views
Total Views
28,896
On Slideshare
0
From Embeds
0
Number of Embeds
13
Actions
Shares
0
Downloads
0
Comments
3
Likes
49
Embeds 0
No embeds

No notes for slide

The Workshop Workshop - UX Week 2013

  1. Brad Nunnally - @bnunnally Russ Unger - @russu | Perficient XD | GE Capital The Workshop Workshop
  2. Today’s Agenda • Introduction • Why Workshops? • Types of Workshops • Planning & Preparation • Activities • Workshop Environments • Practicing • People & Personalities • Handling Questions • Role of the Facilitator • Post-Workshop • Additional Resources
  3. WhyWorkshops?
  4. Workshops Are Everywhere.
  5. -Russ Unger “We are all event planners now.”
  6. Sound Familiar? Let’s whiteboard this out... I’ll schedule a quick brainstorm... We’ll plan a working session... Can we sketch out some ideas together?
  7. Lead & Collaborate
  8. TypesofWorkshops
  9. Kickoff Workshops
  10. Exploratory
  11. Decision-Making
  12. Team-Based Activities Teams can be as small or as large as necessary
  13. Planning&Preparation
  14. Agendas Define Workshop Structure
  15. Every Workshop Deserves an Agenda "I've often found, though, that deserving and happening don't always necessarily go together." -Tasslehoff Burrfoot
  16. Creating Your Roadmap
  17. Agenda 101 • High level Activities • Topics To Be Covered • Time Table • Break Times • Communicate Purpose • Introduce Yourself • Define Outcomes • Additional Background • Additional Roles
  18. Example
  19. Example
  20. Sharing the Agenda
  21. Be Prepared
  22. Orchestration is Key • What, When, Where, Etc. Prepare the workshop-specific details • Follow-Up Collecting & distributing outcomes • Structure & Timing Planning the Activity / Activities • Organize the Attendees Getting the right people, place, time
  23. -Russ Unger “We are all event planners now.”
  24. - Russ Unger - Scott Berkun How to Prepare • UX-Type methods; rapid prototyping • Rough outline & slides; practice • Iterate at challenge areas • Repeat until no changes needed - Christina Wodtke • Get your content out quickly • Fix the things that are vague • Remove needless content • Tighten up; get the story right • Get ideas out without a filter • Assess; add where necessary • Cut without mercy • Repeat. Repeat. Repeat.
  25. Elements of a Workshop • People • Timeline • Agenda • Environment • Materials • Supplies • Presentation (if needed) • Goals • Outcomes • Samples
  26. So What? How does this all relate to the larger picture? • What do we accomplish? • What do we gain/save? • Why did we spend this time together? - Dr. Arthur P. Doederlein
  27. ThisIsHowWeDoIt
  28. Project Overview
  29. Activities Overview
  30. Your Agenda
  31. Your Turn!
  32. WorkshopEnvironment
  33. MVW Minimum Viable Workshop WORDS WORDSwords WORDS WORDSwords WORDS WORDSwords WORDS WORDSwords WORDS WORDSwords WORDSWORDSwords WORDS WORDSwords WORDS WORDSwords WORDS WORDSwords WORDS WORDSwordsWORDS WORDSwords WORDS WORDSwords WORDS WORDS words WORDS WORDSwords WORDS WORDSwords WORDSWORDSwords WORDS WORDSwords WORDS WORDSwords WORDS
  34. Know Your Stuff. The Stuff That is YOURS.
  35. Your Stuff • Computer, Software, Files, Etc. • Cables & Connections • Remote Control • A/V • Supplies • The Internet • Reference Materials • Food & Snacks
  36. Know Their Stuff. The Stuff That Is NOT YOURS.
  37. Their Stuff • The Room • Their Computer?! • Audio Quality • Video / Projector & Settings • Microphones • The Internet • No Internet?!
  38. No Tools. No Problem. - Nathan Shedroff “Know your [content] and be prepared to tell it no matter what happens with the technology.”
  39. Practicing
  40. Preparing is • UX-Type methods; rapid prototyping • Rough outline & slides; practice • Iterate at challenge areas • Repeat until no changes needed - Scott Berkun - Christina Wodtke • Get your content out quickly • Fix the things that are vague • Remove needless content • Tighten up; get the story right • Get ideas out without a filter • Assess; add where necessary • Cut without mercy • Repeat. Repeat. Repeat.- Russ Unger Practicing
  41. Practicing Secrets Note CardsResearch Notes/Outline PracticeSlides Practice Practice PracticePra Practice
  42. -Russ Unger “The only wrong way to practice is to not practice.”
  43. People&Personalities
  44. Patterns of Personalities Every person is unique, but we share a lot of similar attributes
  45. Body language 101
  46. Position of Arms Closed Arms Protective of “Core” Closed Off Resistant or Challenging Open Arms Showing Trust Accepting or Welcoming
  47. The Cowboy Sizing Someone Up Aggressive Stance Could be Good or Bad
  48. Laid Back Showing Off Confidence Ready To Act/Move On Ready For Their Turn
  49. Edge of Seat Excited and Passionate Wants The Floor Ready to Contribute
  50. Self-Awareness is Key
  51. Learning Control There is no spoon. Nope. No spoon. None. See ya later, spoon.
  52. HandlingQuestions
  53. No More Words
  54. Do Do Do! • Establish Q&A Rules Upfront • Know Your Topic • Repeat the Question • Incentivize • Be Aware of the Time • Continue the Conversation Later Do Not Not Not! • Fear Not Knowing an Answer • Relinquish Control • Answer Everything RIGHT NOW • Fight, Argue, Battle, Rage • Feel Forced to Do Q&A • Fear Owning a Mistake
  55. YourRole:Facilitator
  56. Facilitators Do These Things: • Define the Teams • Define the Goal(s) • Define the Task(s) • Keep the Task on Track • Keep the Task on Time • Provide Guidance • Provide Focus • Avoid Contributing Unless Required; Guides Through Group • Provides a Framework • Follows Agenda
  57. Asking“Why?”
  58. What’s in a “Why?” It’s probably the most under-used question in all of business
  59. Why “Why?” Matters they
  60. Post-Workshop
  61. Measuring Success How’d You Do?
  62. -Adam Polansky “The most successful companies in history and entire communities of practice emerged from a single, astute, shared observation.”
  63. AdditionalResources
  64. Additional Resources
  65. Thank You! Brad Nunnally - @bnunnally Russ Unger - @russu | Perficient XD | GE Capital

×