IA Summit 2010 - Career Workshop - April 8, 2010 -Phoenix, AZ

IA Summit 2010 Career Workshop (Guaranteed to get your money’s worth!) Mario Bourque | @mariobourque Russ Unger | @russu

Introductions (Who are these guys?)

Mario Bourque Manager of Information Architecture and Content Management Trapeze Group Toronto, Canada Russ Unger Research Methods Director of Experience Planning with Draftfcb Todd Zaki Warfel Chicago, IL Coming Soon! Introductions

Some Basic Rules (Let’s all play nice!)

‣This is Sanctuary! Some Basic Rules

‣This is Sanctuary! ‣It’s a workshop--feel free to share/participate as we go Some Basic Rules

‣This is Sanctuary! ‣It’s a workshop--feel free to share/participate as we go ‣Share only what you’re comfortable with others knowing Some Basic Rules

‣This is Sanctuary! ‣It’s a workshop--feel free to share/participate as we go ‣Share only what you’re comfortable with others knowing ‣If you’re not comfortable asking something in front of the group, see us at break or after the session (or DM us!) Some Basic Rules

‣This is Sanctuary! ‣It’s a workshop--feel free to share/participate as we go ‣Share only what you’re comfortable with others knowing ‣If you’re not comfortable asking something in front of the group, see us at break or after the session (or DM us!) ‣You don’t have to participate in the Mentoring Speed Dating if you don’t want to Some Basic Rules

Agenda (This is how we’re rolling today)

‣Introductions Agenda

‣Introductions ‣Job Boards Agenda

‣Introductions ‣Job Boards ‣Cover Letters Agenda

‣Introductions ‣Job Boards ‣Cover Letters ‣Resumes Agenda

‣Introductions ‣Job Boards ‣Cover Letters ‣Resumes ‣Interview Advice Agenda

‣Introductions ‣Job Boards ‣Cover Letters ‣Resumes ‣Interview Advice ‣Thank You Letters Agenda

‣Introductions ‣Job Boards ‣Cover Letters ‣Resumes ‣Interview Advice ‣Thank You Letters ‣Post-Interview Advice Agenda

‣Introductions ‣Job Boards ‣Cover Letters ‣Resumes ‣Interview Advice ‣Thank You Letters ‣Post-Interview Advice ‣Quitting Your Job Agenda

‣Introductions ‣Job Boards ‣Cover Letters ‣Resumes ‣Interview Advice ‣Thank You Letters ‣Post-Interview Advice ‣Quitting Your Job ‣Q&A With Real, Live Recruiters Agenda

‣Introductions ‣Job Boards ‣Cover Letters ‣Resumes ‣Interview Advice ‣Thank You Letters ‣Post-Interview Advice ‣Quitting Your Job ‣Q&A With Real, Live Recruiters ‣Freelance Contracts Agenda

‣Introductions ‣Job Boards ‣Cover Letters ‣Resumes ‣Interview Advice ‣Thank You Letters ‣Post-Interview Advice ‣Quitting Your Job ‣Q&A With Real, Live Recruiters ‣Freelance Contracts ‣Portfolio Design Studio Agenda

‣Introductions ‣Job Boards ‣Cover Letters ‣Resumes ‣Interview Advice ‣Thank You Letters ‣Post-Interview Advice ‣Quitting Your Job ‣Q&A With Real, Live Recruiters ‣Freelance Contracts ‣Portfolio Design Studio ‣Mentoring Speed Dating! Agenda

Introductions (Your turn!)

Your Name As Much Info As You’re Comfortable With First Concert You Attended Introductions - Your Turn

Job Boards (Everybody share your sources!)

Job Boards

‣Monster ‣Freelance Switch ‣Dice ‣Fresh Web Jobs ‣Indeed / Eluta ‣Craigslist ‣Workopolis ‣AIGA Jobs Listings ‣CareerBuilder ‣UPA Jobs Listings ‣37 Signals Job Board ‣HotJobs ‣LinkedIn Jobs ‣AuthenticJobs ‣Job-Hunt.org ‣Krop ‣Boxes & Arrows Job Board ‣CreativeHotlist ‣Coroﬂot ‣IA Institute Job Board ‣Ixda.org Jobs Mailing List Job Boards

‣Monster ‣Freelance Switch ‣Dice ‣Fresh Web Jobs ‣Indeed / Eluta ‣Craigslist ‣Workopolis ‣AIGA Jobs Listings ‣CareerBuilder ‣UPA Jobs Listings ‣37 Signals Job Board ‣HotJobs ‣LinkedIn Jobs ‣AuthenticJobs ‣Job-Hunt.org ‣Krop ‣Boxes & Arrows Job Board ‣CreativeHotlist ‣BayCHI ‣Coroﬂot ‣IA Institute Job Board ‣Ixda.org Jobs Mailing List Job Boards

‣Monster ‣Freelance Switch ‣Dice ‣Fresh Web Jobs ‣Indeed / Eluta ‣Craigslist ‣Workopolis ‣AIGA Jobs Listings ‣CareerBuilder ‣UPA Jobs Listings ‣37 Signals Job Board ‣HotJobs ‣LinkedIn Jobs ‣AuthenticJobs ‣Job-Hunt.org ‣Krop ‣Boxes & Arrows Job Board ‣CreativeHotlist ‣BayCHI ‣Coroﬂot ‣PhillyCHI ‣IA Institute Job Board ‣Ixda.org Jobs Mailing List Job Boards

‣Monster ‣Freelance Switch ‣Dice ‣Fresh Web Jobs ‣Indeed / Eluta ‣Craigslist ‣Workopolis ‣AIGA Jobs Listings ‣CareerBuilder ‣UPA Jobs Listings ‣37 Signals Job Board ‣HotJobs ‣LinkedIn Jobs ‣AuthenticJobs ‣Job-Hunt.org ‣Krop ‣Boxes & Arrows Job Board ‣CreativeHotlist ‣BayCHI ‣Coroﬂot ‣PhillyCHI ‣IA Institute Job Board ‣The Ladders ‣Ixda.org Jobs Mailing List Job Boards

‣Monster ‣Freelance Switch ‣Koda.us ‣Dice ‣Fresh Web Jobs ‣Indeed / Eluta ‣Craigslist ‣Workopolis ‣AIGA Jobs Listings ‣CareerBuilder ‣UPA Jobs Listings ‣37 Signals Job Board ‣HotJobs ‣LinkedIn Jobs ‣AuthenticJobs ‣Job-Hunt.org ‣Krop ‣Boxes & Arrows Job Board ‣CreativeHotlist ‣BayCHI ‣Coroﬂot ‣PhillyCHI ‣IA Institute Job Board ‣The Ladders ‣Ixda.org Jobs Mailing List ‣What Else? (Share!) Job Boards

‣Monster ‣Freelance Switch ‣Koda.us ‣Dice ‣Fresh Web Jobs ‣Maven Research (?) ‣Indeed / Eluta ‣Craigslist ‣Workopolis ‣AIGA Jobs Listings ‣CareerBuilder ‣UPA Jobs Listings ‣37 Signals Job Board ‣HotJobs ‣LinkedIn Jobs ‣AuthenticJobs ‣Job-Hunt.org ‣Krop ‣Boxes & Arrows Job Board ‣CreativeHotlist ‣BayCHI ‣Coroﬂot ‣PhillyCHI ‣IA Institute Job Board ‣The Ladders ‣Ixda.org Jobs Mailing List ‣What Else? (Share!) Job Boards

‣Monster ‣Freelance Switch ‣Koda.us ‣Dice ‣Fresh Web Jobs ‣Maven Research (?) ‣Indeed / Eluta ‣Craigslist ‣Aquent, Creative Circle, ‣Workopolis ‣AIGA Jobs Listings etc. ‣CareerBuilder ‣UPA Jobs Listings ‣37 Signals Job Board ‣HotJobs ‣LinkedIn Jobs ‣AuthenticJobs ‣Job-Hunt.org ‣Krop ‣Boxes & Arrows Job Board ‣CreativeHotlist ‣BayCHI ‣Coroﬂot ‣PhillyCHI ‣IA Institute Job Board ‣The Ladders ‣Ixda.org Jobs Mailing List ‣What Else? (Share!) Job Boards

‣Monster ‣Freelance Switch ‣Koda.us ‣Dice ‣Fresh Web Jobs ‣Maven Research (?) ‣Indeed / Eluta ‣Craigslist ‣Aquent, Creative Circle, ‣Workopolis ‣AIGA Jobs Listings etc. ‣CareerBuilder ‣UPA Jobs Listings ‣Local User Group Chapters ‣37 Signals Job Board ‣HotJobs ‣LinkedIn Jobs ‣AuthenticJobs ‣Job-Hunt.org ‣Krop ‣Boxes & Arrows Job Board ‣CreativeHotlist ‣BayCHI ‣Coroﬂot ‣PhillyCHI ‣IA Institute Job Board ‣The Ladders ‣Ixda.org Jobs Mailing List ‣What Else? (Share!) Job Boards

‣Monster ‣Freelance Switch ‣Koda.us ‣Dice ‣Fresh Web Jobs ‣Maven Research (?) ‣Indeed / Eluta ‣Craigslist ‣Aquent, Creative Circle, ‣Workopolis ‣AIGA Jobs Listings etc. ‣CareerBuilder ‣UPA Jobs Listings ‣Local User Group Chapters ‣37 Signals Job Board ‣HotJobs ‣Good Experience Job ‣LinkedIn Jobs ‣AuthenticJobs Board ‣Job-Hunt.org ‣Krop ‣Boxes & Arrows Job Board ‣CreativeHotlist ‣BayCHI ‣Coroﬂot ‣PhillyCHI ‣IA Institute Job Board ‣The Ladders ‣Ixda.org Jobs Mailing List ‣What Else? (Share!) Job Boards

Before You Apply For A Job Online... (There are some tricks, for real!)

Basic Rules ‣Do Your Research Before You Apply For A Job Online

Basic Rules ‣Do Your Research ‣Are You Connected? Before You Apply For A Job Online

Basic Rules ‣Do Your Research ‣Are You Connected? ‣Find Out the Recruiter’s Name / Who the Role Reports to Before You Apply For A Job Online

Basic Rules ‣Do Your Research ‣Are You Connected? ‣Find Out the Recruiter’s Name / Who the Role Reports to ‣Use Keywords from the Job Posting Before You Apply For A Job Online

Cover Letters (We promise not to make you write one.)

Basics of Cover Letter Writing ‣The Purpose of a Cover Letter is to Explain How You Will Beneﬁt the Company Cover Letters

Basics of Cover Letter Writing ‣The Purpose of a Cover Letter is to Explain How You Will Beneﬁt the Company ‣Use Words from the Posted Ad in Your Cover Letter Cover Letters

Basics of Cover Letter Writing ‣The Purpose of a Cover Letter is to Explain How You Will Beneﬁt the Company ‣Use Words from the Posted Ad in Your Cover Letter ‣Be as Conservative or Creative as the Company Appears to Be Cover Letters

Basics of Cover Letter Writing ‣The Purpose of a Cover Letter is to Explain How You Will Beneﬁt the Company ‣Use Words from the Posted Ad in Your Cover Letter ‣Be as Conservative or Creative as the Company Appears to Be ‣No Excuses for Poor Grammar and/or Typos Cover Letters

Basics of Cover Letter Writing ‣The Purpose of a Cover Letter is to Explain How You Will Beneﬁt the Company ‣Use Words from the Posted Ad in Your Cover Letter ‣Be as Conservative or Creative as the Company Appears to Be ‣No Excuses for Poor Grammar and/or Typos ‣If Possible, Drop the Name of the Person Who Referred You Cover Letters

Basics of Cover Letter Writing ‣Don’t be Afraid to Pay Someone to Help You Write a Cover Letter (but Know How to Write!) Cover Letters

Basics of Cover Letter Writing ‣Don’t be Afraid to Pay Someone to Help You Write a Cover Letter (but Know How to Write!) ‣Must be Addressed to the Speciﬁc Name of the Recipient (Last Resort: Use “Dear Hiring Manager”) Cover Letters

Basics of Cover Letter Writing ‣Don’t be Afraid to Pay Someone to Help You Write a Cover Letter (but Know How to Write!) ‣Must be Addressed to the Speciﬁc Name of the Recipient (Last Resort: Use “Dear Hiring Manager”) ‣Find Contact Info from Google or LinkedIn, or Call the Company’s Receptionist Cover Letters

Basics of Cover Letter Writing ‣Don’t be Afraid to Pay Someone to Help You Write a Cover Letter (but Know How to Write!) ‣Must be Addressed to the Speciﬁc Name of the Recipient (Last Resort: Use “Dear Hiring Manager”) ‣Find Contact Info from Google or LinkedIn, or Call the Company’s Receptionist ‣Must Target a Speciﬁc Position in the First Paragraph Cover Letters

Basics of Cover Letter Writing ‣Must be Very Speciﬁc When Describing Your Skills and Qualiﬁcations Cover Letters

Basics of Cover Letter Writing ‣Must be Very Speciﬁc When Describing Your Skills and Qualiﬁcations ‣Use Concrete Examples to Demonstrate Your Claims Cover Letters

Basics of Cover Letter Writing ‣Must be Very Speciﬁc When Describing Your Skills and Qualiﬁcations ‣Use Concrete Examples to Demonstrate Your Claims ‣Demonstrating Knowledge of the Employer Shows Your Interest – Make Sure Your Facts are Correct! Cover Letters

Basics of Cover Letter Writing ‣Must be Very Specific When Describing Your Skills and Qualifications ‣Use Concrete Examples to Demonstrate Your Claims ‣Demonstrating Knowledge of the Employer Shows Your Interest – Make Sure Your Facts are Correct! ‣Request for Action and Specific Description of Your Planned Follow-up Action Cover Letters

Sample Cover Letter #1 Cover Letters

Sample Cover Letter #1 ‣Get Links Correct Cover Letters

Sample Cover Letter #1 ‣Get Links Correct ‣Get the Description Right Cover Letters

Sample Cover Letter #1 ‣Get Links Correct ‣Get the Description Right ‣Use SPELL CHECK. C’mon, now! Cover Letters

Sample Cover Letter #1 ‣Get Links Correct ‣Get the Description Right ‣Use SPELL CHECK. C’mon, now! ‣Proof read Cover Letters

Sample Cover Letter #1 ‣Get Links Correct ‣Get the Description Right ‣Use SPELL CHECK. C’mon, now! ‣Proof read ‣Make Sure to Provide Contact Info Cover Letters

Sample Cover Letter #1 ‣Get Links Correct ‣Get the Description Right ‣Use SPELL CHECK. C’mon, now! ‣Proof read ‣Make Sure to Provide Contact Info ‣Some Parts Can Be Boilerplate, but Customize to Your Audience! Cover Letters

Sample Cover Letter #2 Cover Letters

Sample Cover Letter #2 ‣Get the Company Name Right Cover Letters

Sample Cover Letter #2 ‣Get the Company Name Right ‣Get the Description Right Cover Letters

Sample Cover Letter #2 ‣Get the Company Name Right ‣Get the Description Right ‣Use SPELL CHECK. C’mon, now! Cover Letters

Sample Cover Letter #2 ‣Get the Company Name Right ‣Get the Description Right ‣Use SPELL CHECK. C’mon, now! ‣Lying... Well, Lying is Bad Cover Letters

‣Here’s a good one! Cover Letters

Resumes (Possibly the only thing worse than writing your own bio.)

Resume Basics - The 101 Version ‣Some employers still don’t know “what we do” Resumes

Resume Basics - The 101 Version ‣Some employers still don’t know “what we do” ‣KISS methodology - give your resume an enema Resumes

Resume Basics - The 101 Version ‣Some employers still don’t know “what we do” ‣KISS methodology - give your resume an enema ‣No more than two pages. Period. Resumes

Resume Basics - The 101 Version ‣Some employers still don’t know “what we do” ‣KISS methodology - give your resume an enema ‣No more than two pages. Period. ‣Contact Info ﬁrst > Positions > Accomplishments > Education Resumes

Resume Basics - The 101 Version ‣Some employers still don’t know “what we do” ‣KISS methodology - give your resume an enema ‣No more than two pages. Period. ‣Contact Info ﬁrst > Positions > Accomplishments > Education ‣Don’t spend too long describing your job role in each position Resumes

Resume Basics - The 101 Version ‣Some employers still don’t know “what we do” ‣KISS methodology - give your resume an enema ‣No more than two pages. Period. ‣Contact Info ﬁrst > Positions > Accomplishments > Education ‣Don’t spend too long describing your job role in each position ‣Remember: Your resume opens the door for the interview in many cases, but... Resumes

Resume Basics - The 101 Version ‣Some employers still don’t know “what we do” ‣KISS methodology - give your resume an enema ‣No more than two pages. Period. ‣Contact Info ﬁrst > Positions > Accomplishments > Education ‣Don’t spend too long describing your job role in each position ‣Remember: Your resume opens the door for the interview in many cases, but... ‣"It’s the personality more often than the resume that gets you the job" - Theresa Putkey Resumes

Resume Basics - The 101 Version ‣Some employers still don’t know “what we do” ‣KISS methodology - give your resume an enema ‣No more than two pages. Period. ‣Contact Info ﬁrst > Positions > Accomplishments > Education ‣Don’t spend too long describing your job role in each position ‣Remember: Your resume opens the door for the interview in many cases, but... ‣"It’s the personality more often than the resume that gets you the job" - Theresa Putkey ‣One last thing: Employers WILL use Google, LinkedIn, Facebook, Twitter, etc. to ﬁnd out more about you, how you behave online, etc. Resumes

Formatting - Overview ‣Use a plain, 10 point Serif font Livia Labate Principal Information Architect Comcast Interactive Media Resumes

Formatting - Overview ‣Use a plain, 10 point Serif font ‣Resist the urge to design your resume Livia Labate Principal Information Architect Comcast Interactive Media Resumes

Formatting - Overview ‣Use a plain, 10 point Serif font ‣Resist the urge to design your resume ‣Name, address, phone, personal email, portfolio and URL Livia Labate Principal Information Architect Comcast Interactive Media Resumes

Formatting - Overview ‣Use a plain, 10 point Serif font ‣Resist the urge to design your resume ‣Name, address, phone, personal email, portfolio and URL ‣Centered and bold at the top Livia Labate Principal Information Architect Comcast Interactive Media Resumes

Formatting - Overview ‣Use a plain, 10 point Serif font ‣Resist the urge to design your resume ‣Name, address, phone, personal email, portfolio and URL ‣Centered and bold at the top ‣Write up your job history, presented in reverse chronological order Livia Labate Principal Information Architect Comcast Interactive Media Resumes

Formatting - Overview ‣Use a plain, 10 point Serif font ‣Resist the urge to design your resume ‣Name, address, phone, personal email, portfolio and URL ‣Centered and bold at the top ‣Write up your job history, presented in reverse chronological order ‣Each job has Start-End Dates, Your Title, Company Name and Location Livia Labate Principal Information Architect Comcast Interactive Media Resumes

Formatting - Overview ‣Use a plain, 10 point Serif font ‣Resist the urge to design your resume ‣Name, address, phone, personal email, portfolio and URL ‣Centered and bold at the top ‣Write up your job history, presented in reverse chronological order ‣Each job has Start-End Dates, Your Title, Company Name and Location ‣Lastly, two lines for your education. Degree, Year and Institution Livia Labate Principal Information Architect Comcast Interactive Media Resumes

Formatting - Responsibilities ‣Follow with 2-3 sentences describing responsibilities Livia Labate Principal Information Architect Comcast Interactive Media Resumes

Formatting - Responsibilities ‣Follow with 2-3 sentences describing responsibilities ‣Answer the question, What job did you have? Livia Labate Principal Information Architect Comcast Interactive Media Resumes

Formatting - Responsibilities ‣Follow with 2-3 sentences describing responsibilities ‣Answer the question, What job did you have? ‣After responsibilities, list your major accomplishments using bullet points Livia Labate Principal Information Architect Comcast Interactive Media Resumes

Formatting - What to Include in Responsibilities ‣How large was the audience for the work you did – hints to the kind of impact you can make and how comfortable you are working with large scale initiatives Livia Labate Principal Information Architect Comcast Interactive Media Resumes

Formatting - What to Include in Responsibilities ‣How large was the audience for the work you did – hints to the kind of impact you can make and how comfortable you are working with large scale initiatives ‣How large was the group you worked with – hints to the types of interactions and demands you are subject to depending on size of team Livia Labate Principal Information Architect Comcast Interactive Media Resumes

Formatting - What to Include in Responsibilities ‣How large was the audience for the work you did – hints to the kind of impact you can make and how comfortable you are working with large scale initiatives ‣How large was the group you worked with – hints to the types of interactions and demands you are subject to depending on size of team ‣How large was your client (for consultants), employer (for in-house employees) Example: “Fortune 50”, “$200MM annual revenue” – hints to the level of business challenges you’re exposed to and the risks you were subject to while working with them Livia Labate Principal Information Architect Comcast Interactive Media Resumes

Formatting - What to Include in Your Accomplishments ‣Activities that resulted in cost saving and efﬁciency gains (better performance, less people/hours on projects, etc) Livia Labate Principal Information Architect Comcast Interactive Media Resumes

Formatting - What to Include in Your Accomplishments ‣Activities that resulted in cost saving and efﬁciency gains (better performance, less people/hours on projects, etc) ‣Activities that resulted in increased value (explicit satisfaction score gains, increased revenue and proﬁt margins, etc) Livia Labate Principal Information Architect Comcast Interactive Media Resumes

Formatting - What to Include in Your Accomplishments ‣Activities that resulted in cost saving and efﬁciency gains (better performance, less people/hours on projects, etc) ‣Activities that resulted in increased value (explicit satisfaction score gains, increased revenue and proﬁt margins, etc) ‣Company and industry recognition (awards, nominations, remarks from annual reviews, etc) Livia Labate Principal Information Architect Comcast Interactive Media Resumes

Formatting - Basic Structure Example Resumes

Formatting - Basic Structure Example (Real Person) Resumes

Formatting - Basic Structure Example With Summary Resumes

Helpful Information From Real Recruiters ‣Clean Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Resumes

Helpful Information From Real Recruiters ‣Clean ‣Concise Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Resumes

Helpful Information From Real Recruiters ‣Clean ‣Concise ‣Clear Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Resumes

Helpful Information From Real Recruiters ‣Clean ‣Concise ‣Clear ‣Quantiﬁed Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Resumes

Helpful Information From Real Recruiters ‣Clean ‣Concise ‣Clear ‣Quantiﬁed ‣Provides easy links to work Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Resumes

Helpful Information From Real Recruiters ‣Clean ‣Concise ‣Clear ‣Quantiﬁed ‣Provides easy links to work ‣Relevant Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Resumes

Helpful Information From Real Recruiters ‣Clean ‣Concise ‣Clear ‣Quantiﬁed ‣Provides easy links to work ‣Relevant ‣Typo Free Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Resumes

Helpful Information From Real Recruiters ‣Clean ‣Concise ‣Clear ‣Quantiﬁed ‣Provides easy links to work ‣Relevant ‣Typo Free ‣Clearly Show a distinct focus/direction Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Resumes

Helpful Information From Real Recruiters “It is not uncommon to have multiple resumes for multiple roles, ‘specialization’ is key vs. ‘generalization’.” Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Resumes

Helpful Information From Real Recruiters ‣Write about your accomplishments in your role Penny Curtis Senior Recruiter / Account Coordinator The Laudi Group - Toronto, ON Resumes

Helpful Information From Real Recruiters ‣Write about your accomplishments in your role ‣Don't re-write your job description – write about your skills Penny Curtis Senior Recruiter / Account Coordinator The Laudi Group - Toronto, ON Resumes

Helpful Information From Real Recruiters ‣Write about your accomplishments in your role ‣Don't re-write your job description – write about your skills ‣Include a couple links to show online samples of your work Penny Curtis Senior Recruiter / Account Coordinator The Laudi Group - Toronto, ON Resumes

Helpful Information From Real Recruiters ‣Write about your accomplishments in your role ‣Don't re-write your job description – write about your skills ‣Include a couple links to show online samples of your work ‣Keep it brief – resumes over 4 pages are pretty long Penny Curtis Senior Recruiter / Account Coordinator The Laudi Group - Toronto, ON Resumes

Helpful Information From Real Recruiters ‣Write about your accomplishments in your role ‣Don't re-write your job description – write about your skills ‣Include a couple links to show online samples of your work ‣Keep it brief – resumes over 4 pages are pretty long ‣Talk about how you're involved in a team atmosphere Penny Curtis Senior Recruiter / Account Coordinator The Laudi Group - Toronto, ON Resumes

Helpful Information From Real Recruiters ‣Show how you've moved up the ladder Penny Curtis Senior Recruiter / Account Coordinator The Laudi Group - Toronto, ON Resumes

Helpful Information From Real Recruiters ‣Show how you've moved up the ladder ‣Files with images are too big to upload to systems like Taleo so all of your hard work is lost at that point Penny Curtis Senior Recruiter / Account Coordinator The Laudi Group - Toronto, ON Resumes

Helpful Information From Real Recruiters ‣Show how you've moved up the ladder ‣Files with images are too big to upload to systems like Taleo so all of your hard work is lost at that point ‣Include a link to your LinkedIn proﬁle Penny Curtis Senior Recruiter / Account Coordinator The Laudi Group - Toronto, ON Resumes

Helpful Information From Real Recruiters ‣Show how you've moved up the ladder ‣Files with images are too big to upload to systems like Taleo so all of your hard work is lost at that point ‣Include a link to your LinkedIn proﬁle ‣Could include recommendations from your LI proﬁle Penny Curtis Senior Recruiter / Account Coordinator The Laudi Group - Toronto, ON Resumes

Helpful Information From Real Recruiters ‣Show how you've moved up the ladder ‣Files with images are too big to upload to systems like Taleo so all of your hard work is lost at that point ‣Include a link to your LinkedIn profile ‣Could include recommendations from your LI profile ‣Good tenure is always a benefit on anyone's resume Penny Curtis Senior Recruiter / Account Coordinator The Laudi Group - Toronto, ON Resumes

Helpful Information From Real Recruiters “For UX people I take an extra look at the general lay out of their resume – easy to follow, logical etc.” Penny Curtis Senior Recruiter / Account Coordinator The Laudi Group - Toronto, ON Resumes

Helpful Information From Real Recruiters ‣Don’t go crazy with fonts/colours/designs. Clean and simple makes me want to review it… anything “busy” will be passed over. Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Resumes

Helpful Information From Real Recruiters ‣Don’t go crazy with fonts/colours/designs. Clean and simple makes me want to review it… anything “busy” will be passed over. ‣If you are a contractor/consultant – create a functional resume. I don’t want to read a ﬁve page resume that lists 50 companies with the exact same description of responsibilities under each one. List your skills or projects most relevant to the job posting and then have a list of your contracts under a separate section (no descriptions necessary). Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Resumes

Helpful Information From Real Recruiters ‣Don’t go crazy with fonts/colours/designs. Clean and simple makes me want to review it… anything “busy” will be passed over. ‣If you are a contractor/consultant – create a functional resume. I don’t want to read a ﬁve page resume that lists 50 companies with the exact same description of responsibilities under each one. List your skills or projects most relevant to the job posting and then have a list of your contracts under a separate section (no descriptions necessary). ‣If you are a perm employee – create a chronological resume. List each company (newest ﬁrst) and your relevant skills or projects. Try to use no more than six bullet points under each company. Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Resumes

Helpful Information From Real Recruiters ‣Do not write in paragraph form. Bullet points are easier to read. Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Resumes

Helpful Information From Real Recruiters ‣Do not write in paragraph form. Bullet points are easier to read. ‣Do not go into detail on jobs you had 10 years ago (no-one cares). If you feel you must mention them, your best bet is a heading with “Positions prior to 1998” and then a quick list with each company and the dates. Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Resumes

Helpful Information From Real Recruiters ‣Do not write in paragraph form. Bullet points are easier to read. ‣Do not go into detail on jobs you had 10 years ago (no-one cares). If you feel you must mention them, your best bet is a heading with “Positions prior to 1998” and then a quick list with each company and the dates. ‣Always remember that the recruiter and/or hiring manager is looking at least 30 resumes for each role (probably way more). If you make it difﬁcult for them to read yours, they just won’t. Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Resumes

Helpful Information From Real Recruiters “Highlight the link to your online portfolio – do not attach multiple examples of your work to an email. If you do not have an online portfolio, make one before you start your job search. There is nothing I hate more than having to wait ﬁve minutes for an email to open because of all the attachments.” Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Resumes

Interview Advice (It’s the <Insert Your Name Here> Show!)

Helpful Information From Real Recruiters ‣The interview is your audition. Be prepared and ready to give the best performance of your career. Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Interview Advice

Helpful Information From Real Recruiters ‣The interview is your audition. Be prepared and ready to give the best performance of your career. ‣Know your sh*t. Be prepared to talk about your best work. Nail it. Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Interview Advice

Helpful Information From Real Recruiters ‣The interview is your audition. Be prepared and ready to give the best performance of your career. ‣Know your sh*t. Be prepared to talk about your best work. Nail it. ‣Arrive on time. The interviewer’s time is precious. Also, be patient if they make you wait. Sometimes things do come up on both sides! If you will be late, try to call beforehand. Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Interview Advice

Helpful Information From Real Recruiters ‣Have back-ups of sample work in case something fails. Either in print or bring a laptop. Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Interview Advice

Helpful Information From Real Recruiters ‣Have back-ups of sample work in case something fails. Either in print or bring a laptop. ‣Ask for the job! If you truly feel you can do the job at hand, make it known before leaving the interview. Ask Name and title (responsibility) of the people who will interview you Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Interview Advice

Helpful Information From Real Recruiters ‣Have back-ups of sample work in case something fails. Either in print or bring a laptop. ‣Ask for the job! If you truly feel you can do the job at hand, make it known before leaving the interview. Ask Name and title (responsibility) of the people who will interview you ‣Google their names and learn about them before the interview Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Interview Advice

Helpful Information From Real Recruiters ‣Have back-ups of sample work in case something fails. Either in print or bring a laptop. ‣Ask for the job! If you truly feel you can do the job at hand, make it known before leaving the interview. Ask Name and title (responsibility) of the people who will interview you ‣Google their names and learn about them before the interview ‣Learn about the company and their current situation before the interview Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Interview Advice

Helpful Information From Real Recruiters ‣Dress professionally Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Interview Advice

Helpful Information From Real Recruiters ‣Dress professionally ‣Be on time Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Interview Advice

Helpful Information From Real Recruiters ‣Dress professionally ‣Be on time ‣Bring your portfolio (preferably printed). Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Interview Advice

Helpful Information From Real Recruiters ‣Dress professionally ‣Be on time ‣Bring your portfolio (preferably printed). ‣Prepare questions about the things that are important to you in working day-to-day (you should be interested in the company and work dynamics) Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Interview Advice

Helpful Information From Real Recruiters ‣Dress professionally ‣Be on time ‣Bring your portfolio (preferably printed). ‣Prepare questions about the things that are important to you in working day-to-day (you should be interested in the company and work dynamics) ‣Be honest Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Interview Advice

Thank You Notes (Just Don’t Expect to Get a Response Back.)

Why Thank You Notes? ‣Courteous gesture Thank You Notes

Why Thank You Notes? ‣Courteous gesture ‣Additional opportunity to sell yourself Thank You Notes

Why Thank You Notes? ‣Courteous gesture ‣Additional opportunity to sell yourself ‣Cover areas left out of interview Thank You Notes

Why Thank You Notes? ‣Courteous gesture ‣Additional opportunity to sell yourself ‣Cover areas left out of interview ‣Send to each person that interviewed you (if multiple) Thank You Notes

Why Thank You Notes? ‣Courteous gesture ‣Additional opportunity to sell yourself ‣Cover areas left out of interview ‣Send to each person that interviewed you (if multiple) ‣Leaves a positive impression if you do it right! Thank You Notes

Recommended Format for Thank You Notes ‣Thank the employer for his or her time, letting the interviewer know how much you enjoyed meeting with him or her Thank You Notes

Recommended Format for Thank You Notes ‣Thank the employer for his or her time, letting the interviewer know how much you enjoyed meeting with him or her ‣Identify the speciﬁc position for which you interviewed Thank You Notes

Recommended Format for Thank You Notes ‣Thank the employer for his or her time, letting the interviewer know how much you enjoyed meeting with him or her ‣Identify the speciﬁc position for which you interviewed ‣Mention a key point of your conversation with the interviewer. When writing letters to multiple interviewers, differentiate your letters by referring to something speciﬁc you learned from the interviewer Thank You Notes

Recommended Format for Thank You Notes ‣Thank the employer for his or her time, letting the interviewer know how much you enjoyed meeting with him or her ‣Identify the specific position for which you interviewed ‣Mention a key point of your conversation with the interviewer. When writing letters to multiple interviewers, differentiate your letters by referring to something specific you learned from the interviewer ‣Express enthusiasm for the job/company, and reiterate why you fit well with the organization. Thank You Notes

Recommended Format for Thank You Notes ‣Thank the employer for his or her time, letting the interviewer know how much you enjoyed meeting with him or her ‣Identify the specific position for which you interviewed ‣Mention a key point of your conversation with the interviewer. When writing letters to multiple interviewers, differentiate your letters by referring to something specific you learned from the interviewer ‣Express enthusiasm for the job/company, and reiterate why you fit well with the organization. ‣Indicate that you look forward to possibility of becoming a member of that organization Thank You Notes

Sample Thank You Notes Thank You Notes

Post-Interview Advice (“The Waiting is the Hardest Part” - Tom Petty)

Helpful Information From Real Recruiters ‣Be positive. I understand how frustrating it can be when decisions aren’t made quickly. I like when candidates check in for updates and express their continued interest, but calling in to complain is a different story. Chances are I’m frustrated as well and already pushing for decisions to be made. Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Post-Interview Advice

Helpful Information From Real Recruiters ‣Be positive. I understand how frustrating it can be when decisions aren’t made quickly. I like when candidates check in for updates and express their continued interest, but calling in to complain is a different story. Chances are I’m frustrated as well and already pushing for decisions to be made. ‣Please don’t call or email me every day. Again, checking in is ﬁne but if you contact me every day I start to think you’re desperate and question why. Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Post-Interview Advice

Helpful Information From Real Recruiters ‣Be positive. I understand how frustrating it can be when decisions aren’t made quickly. I like when candidates check in for updates and express their continued interest, but calling in to complain is a different story. Chances are I’m frustrated as well and already pushing for decisions to be made. ‣Please don’t call or email me every day. Again, checking in is ﬁne but if you contact me every day I start to think you’re desperate and question why. ‣Provide information promptly when requested. If you take a week to get back to me on something, I will assume you’re not interested in the role. Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Post-Interview Advice

Helpful Information From Real Recruiters “Make sure you stand out from the crowd. Personality counts. Candidates who are good at making a personal connection with the recruiter or hiring manager are going to be remembered long after the one who just comes in, shows their portfolio and leaves.” Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Post-Interview Advice

Quitting Your Job (Burning a Bridge Over Troubled Waters)

Things to Consider Before You Go... ‣Give at least 2 weeks notice Quitting Your Job

Things to Consider Before You Go... ‣Give at least 2 weeks notice ‣Don’t ﬂame-out on your way out (people often return, get references, work, etc. from previous employers) Quitting Your Job

Things to Consider Before You Go... ‣Give at least 2 weeks notice ‣Don’t ﬂame-out on your way out (people often return, get references, work, etc. from previous employers) ‣Tie-up loose ends Quitting Your Job

Things to Consider Before You Go... ‣Give at least 2 weeks notice ‣Don’t ﬂame-out on your way out (people often return, get references, work, etc. from previous employers) ‣Tie-up loose ends ‣Make yourself available as best as you can after you leave Quitting Your Job

Things to Consider Before You Go... ‣Give at least 2 weeks notice ‣Don’t ﬂame-out on your way out (people often return, get references, work, etc. from previous employers) ‣Tie-up loose ends ‣Make yourself available as best as you can after you leave ‣Remember: This job most likely got you to where your next job is taking you. Be grateful/thankful Quitting Your Job

Things to Consider Before You Go... ‣Give at least 2 weeks notice ‣Don’t ﬂame-out on your way out (people often return, get references, work, etc. from previous employers) ‣Tie-up loose ends ‣Make yourself available as best as you can after you leave ‣Remember: This job most likely got you to where your next job is taking you. Be grateful/thankful ‣Commit to Quit: When you do it, there’s no real turning back Quitting Your Job

Break (Take 5. Or 10. Smoke ‘em If You Got ‘em.)

Q&A With Real, Live Recruiters! (They won’t bite & we’ve got stun guns if they try.)

Amanda Schonfeld Manager, Recruiting Sapient Chicago, IL 312.458.1773 aschonfeld@sapient.com Emily Brewer Manager, Recruiting SapientNitro Santa Monica, CA 310.264.5239 ebrewer@sapient.com Q&A With Real, Live Recruiters

Some Starter Questions ‣If I tell you my current salary, do I burn myself during negotiations? Q&A With Real, Live Recruiters

Some Starter Questions ‣If I tell you my current salary, do I burn myself during negotiations? ‣What is the time frame to make a hire for this role? Q&A With Real, Live Recruiters

Some Starter Questions ‣If I tell you my current salary, do I burn myself during negotiations? ‣What is the time frame to make a hire for this role? ‣Why is this position open? Q&A With Real, Live Recruiters

Some Starter Questions ‣If I tell you my current salary, do I burn myself during negotiations? ‣What is the time frame to make a hire for this role? ‣Why is this position open? ‣How long do people stay in roles at the company? Why do they leave? Q&A With Real, Live Recruiters

Some Starter Questions ‣If I tell you my current salary, do I burn myself during negotiations? ‣What is the time frame to make a hire for this role? ‣Why is this position open? ‣How long do people stay in roles at the company? Why do they leave? ‣How many candidates are being put forward? Q&A With Real, Live Recruiters

Some Starter Questions ‣If I tell you my current salary, do I burn myself during negotiations? ‣What is the time frame to make a hire for this role? ‣Why is this position open? ‣How long do people stay in roles at the company? Why do they leave? ‣How many candidates are being put forward? ‣Do you think I’m a good candidate? Why? Q&A With Real, Live Recruiters

Some Starter Questions ‣If I tell you my current salary, do I burn myself during negotiations? ‣What is the time frame to make a hire for this role? ‣Why is this position open? ‣How long do people stay in roles at the company? Why do they leave? ‣How many candidates are being put forward? ‣Do you think I’m a good candidate? Why? ‣What are the positives/negatives about the company? The manager? Q&A With Real, Live Recruiters

Some Starter Questions ‣If I tell you my current salary, do I burn myself during negotiations? ‣What is the time frame to make a hire for this role? ‣Why is this position open? ‣How long do people stay in roles at the company? Why do they leave? ‣How many candidates are being put forward? ‣Do you think I’m a good candidate? Why? ‣What are the positives/negatives about the company? The manager? ‣What will the rest of the interview process be like? Q&A With Real, Live Recruiters

Freelance Contracts (Documentation to save your @$$. Legally.)

When Do You Need a Contract? Freelance Contracts

When Do You Need a Contract? ALWAYS. Freelance Contracts

Don’t Take My Word For It... “All too often contractors and their clients believe there is a meeting of the minds at the beginning of their relationship, when in fact ambiguities are just lying in wait.” “The more clearly you deﬁne the terms and parameters of your relationship with a client in a written contract up front, the less likely you will end up ﬁghting over each party’s obligations down the line.” Jean Marc Favreau Peer, Gan & Gisler, LLP Washington D.C. Freelance Contracts

What’s in a Contract? ‣Title Page Freelance Contracts

What’s in a Contract? ‣Title Page ‣Revision history Freelance Contracts

What’s in a Contract? ‣Title Page ‣Revision history ‣Project Overview Freelance Contracts

What’s in a Contract? ‣Title Page ‣Revision history ‣Project Overview ‣Project Approach Freelance Contracts

What’s in a Contract? ‣Title Page ‣Revision history ‣Project Overview ‣Project Approach ‣Scope of Work Freelance Contracts

What’s in a Contract? ‣Title Page ‣Revision history ‣Project Overview ‣Project Approach ‣Scope of Work ‣Assumptions Freelance Contracts

What’s in a Contract? ‣Title Page ‣Revision history ‣Project Overview ‣Project Approach ‣Scope of Work ‣Assumptions ‣Deliverables Freelance Contracts

What’s in a Contract? ‣Title Page ‣Revision history ‣Project Overview ‣Project Approach ‣Scope of Work ‣Assumptions ‣Deliverables ‣Ownership and Rights Freelance Contracts

What’s in a Contract? ‣Title Page ‣Revision history ‣Project Overview ‣Project Approach ‣Scope of Work ‣Assumptions ‣Deliverables ‣Ownership and Rights ‣Additional Costs and Fees Freelance Contracts

What’s in a Contract? ‣Title Page ‣Revision history ‣Project Overview ‣Project Approach ‣Scope of Work ‣Assumptions ‣Deliverables ‣Ownership and Rights ‣Additional Costs and Fees ‣Project Pricing Freelance Contracts

What’s in a Contract? ‣Title Page ‣Revision history ‣Project Overview ‣Project Approach ‣Scope of Work ‣Assumptions ‣Deliverables ‣Ownership and Rights ‣Additional Costs and Fees ‣Project Pricing ‣Payment Schedule Freelance Contracts

What’s in a Contract? ‣Title Page ‣Revision history ‣Project Overview ‣Project Approach ‣Scope of Work ‣Assumptions ‣Deliverables ‣Ownership and Rights ‣Additional Costs and Fees ‣Project Pricing ‣Payment Schedule ‣Acknowledgement & Sign-off Freelance Contracts

Title Page (They don’t *have* to be fancy.) Freelance Contracts

Revision History (It’s important to keep track of things that change!) Freelance Contracts

Project Overview ‣Describe the project you’ll be working on--in your own words. Freelance Contracts

Project Overview ‣Describe the project you’ll be working on--in your own words. ‣Paint a clear picture of the project for the client. Freelance Contracts

Project Overview ‣Describe the project you’ll be working on--in your own words. ‣Paint a clear picture of the project for the client. ‣1-2 paragraphs Freelance Contracts

Project Approach ‣Tell your client HOW you plan on working on the project with them. Freelance Contracts

Project Approach ‣Tell your client HOW you plan on working on the project with them. ‣Deﬁne the rules of engagement. Freelance Contracts

Project Approach ‣Tell your client HOW you plan on working on the project with them. ‣Deﬁne the rules of engagement. ‣Explain your process (if you must/desire to do so). Freelance Contracts

Scope of Work ‣Identify the division of labor for the project--state what you’re responsible for. Freelance Contracts

Scope of Work ‣Identify the division of labor for the project--state what you’re responsible for. ‣Identify what the client is responsible for. Freelance Contracts

Scope of Work ‣Identify the division of labor for the project--state what you’re responsible for. ‣Identify what the client is responsible for. ‣Identify what is included in the price of the project. Freelance Contracts

Scope of Work ‣Identify the division of labor for the project--state what you’re responsible for. ‣Identify what the client is responsible for. ‣Identify what is included in the price of the project. ‣Don’t leave any grey areas! Freelance Contracts

Assumptions ‣Tell the client--very clearly--what you need from them to ensure your success. Freelance Contracts

Assumptions ‣Tell the client--very clearly--what you need from them to ensure your success. ‣These are more like “expectations” than assumptions. :-) Freelance Contracts

Assumptions ‣Tell the client--very clearly--what you need from them to ensure your success. ‣These are more like “expectations” than assumptions. :-) ‣Make sure to explain impacts if assumptions are not met (delays, failures, etc.). Freelance Contracts

Deliverables ‣Identify the work product you will create and deliver to the client. Freelance Contracts

Deliverables ‣Identify the work product you will create and deliver to the client. ‣Don’t be afraid to identify a variety of deliverables that you *may* produce. Freelance Contracts

Ownership and Rights ‣Make certain to explain work that is: Freelance Contracts

Ownership and Rights ‣Make certain to explain work that is: ‣Work for hire - created under copyright for the party who pays for it (your client). Freelance Contracts

Ownership and Rights ‣Make certain to explain work that is: ‣Work for hire - created under copyright for the party who pays for it (your client). ‣Licensed work - use Creative Commons as a resource to identify the types of rights you may be willing to give for your work. Freelance Contracts

Additional Costs and Fees ‣Detail the external costs that are or are not covered in your fees. Freelance Contracts

Additional Costs and Fees ‣Detail the external costs that are or are not covered in your fees. ‣Detail additional services that you provide that the client could opt to pay for. Freelance Contracts

Project Pricing ‣Know how long the project will take YOU (or whomever is working on it) Freelance Contracts

Project Pricing ‣Know how long the project will take YOU (or whomever is working on it) ‣Find a formula that works for you; it will take time Freelance Contracts

Project Pricing ‣Know how long the project will take YOU (or whomever is working on it) ‣Find a formula that works for you; it will take time ‣Degrees of Difﬁculty is one approach Freelance Contracts

Project Pricing ‣Know how long the project will take YOU (or whomever is working on it) ‣Find a formula that works for you; it will take time ‣Degrees of Difﬁculty is one approach ‣Don’t forget to include Project Management time! Freelance Contracts

Project Pricing ‣Know how long the project will take YOU (or whomever is working on it) ‣Find a formula that works for you; it will take time ‣Degrees of Difﬁculty is one approach ‣Don’t forget to include Project Management time! ‣Determine your billing rate(s)--do some research (IAI Salary Survey, AIGA, etc.) Freelance Contracts

Project Pricing ‣Know how long the project will take YOU (or whomever is working on it) ‣Find a formula that works for you; it will take time ‣Degrees of Difﬁculty is one approach ‣Don’t forget to include Project Management time! ‣Determine your billing rate(s)--do some research (IAI Salary Survey, AIGA, etc.) ‣Estimate / control the reviews and revisions--stick to it! Freelance Contracts

Payment Schedule ‣50% upfront, 50% upon completion. NO! NO! NO! Freelance Contracts

Payment Schedule ‣50% upfront, 50% upon completion. NO! NO! NO! ‣(Well, maybe. But mostly NO!) Freelance Contracts

Payment Schedule ‣50% upfront, 50% upon completion. NO! NO! NO! ‣(Well, maybe. But mostly NO!) ‣Remember: YOU NEED TO EAT! Freelance Contracts

Payment Schedule ‣50% upfront, 50% upon completion. NO! NO! NO! ‣(Well, maybe. But mostly NO!) ‣Remember: YOU NEED TO EAT! ‣Find payment/invoicing schedules that keep you paying your bills Freelance Contracts

Payment Schedule ‣50% upfront, 50% upon completion. NO! NO! NO! ‣(Well, maybe. But mostly NO!) ‣Remember: YOU NEED TO EAT! ‣Find payment/invoicing schedules that keep you paying your bills ‣Explore retainer options when available Freelance Contracts

Payment Schedule ‣50% upfront, 50% upon completion. NO! NO! NO! ‣(Well, maybe. But mostly NO!) ‣Remember: YOU NEED TO EAT! ‣Find payment/invoicing schedules that keep you paying your bills ‣Explore retainer options when available ‣Consider stipulations for how to handle a project that gets put on hold Freelance Contracts

Acknowledgement and Sign-off ‣Without signatures, your contract isn’t worth much. Freelance Contracts

Acknowledgement and Sign-off ‣Without signatures, your contract isn’t worth much. ‣Ensure that whomever signs-off on the contract is someone who has that authority. Freelance Contracts

Where Can I Get One of These? http://www.projectuxd.com/downloads Freelance Contracts

Statements of Work ‣Title page Freelance Contracts

Statements of Work ‣Title page ‣Revision history Freelance Contracts

Statements of Work ‣Title page ‣Revision history ‣Project reference number (if applicable) Freelance Contracts

Statements of Work ‣Title page ‣Revision history ‣Project reference number (if applicable) ‣Project summary Freelance Contracts

Statements of Work ‣Title page ‣Revision history ‣Project reference number (if applicable) ‣Project summary ‣Start date Freelance Contracts

Statements of Work ‣Title page ‣Revision history ‣Project reference number (if applicable) ‣Project summary ‣Start date ‣End date Freelance Contracts

Statements of Work ‣Title page ‣Revision history ‣Project reference number (if applicable) ‣Project summary ‣Start date ‣End date ‣Rate/price Freelance Contracts

Statements of Work ‣Title page ‣Revision history ‣Project reference number (if applicable) ‣Project summary ‣Start date ‣End date ‣Rate/price ‣Project explanation Freelance Contracts

Statements of Work ‣Title page ‣Revision history ‣Project reference number (if applicable) ‣Project summary ‣Start date ‣End date ‣Rate/price ‣Project explanation ‣Activities and deliverables Freelance Contracts

Statements of Work ‣Title page ‣Revision history ‣Project reference number (if applicable) ‣Project summary ‣Start date ‣End date ‣Rate/price ‣Project explanation ‣Activities and deliverables ‣Itemized costs and payment schedule Freelance Contracts

Statements of Work ‣Title page ‣Revision history ‣Project reference number (if applicable) ‣Project summary ‣Start date ‣End date ‣Rate/price ‣Project explanation ‣Activities and deliverables ‣Itemized costs and payment schedule ‣Acknowledgement and sign-off Freelance Contracts

“After the last revision request [from the client], I ﬁgured maybe I should completely reapproach my process. Based on Chapter 3 of your book A Project Guide to UX Design, I rewrote my scope doc from the ground up. Two days later, I get a voicemail from the client. They love the new scope doc, it hits all the points they are concerned about and completely lays the process out for both their team and ours. Contracts are being prepped now, and we should be off and running by the end of next week.” Gregg Tomlinson Principal Fathead Design, Inc. Chicago, IL Freelance Contracts

Break (This next bit is gonna require some energy. Caffeine up!)

Portfolio Design Studio (Fast-paced fun*) (*we hope)

We’re Going to Design a Great Portfolio ‣Helpful Information From Real Recruiters Portfolio Design Studio

We’re Going to Design a Great Portfolio ‣Helpful Information From Real Recruiters ‣Break Into Groups Portfolio Design Studio

We’re Going to Design a Great Portfolio ‣Helpful Information From Real Recruiters ‣Break Into Groups ‣Present Portfolios to Your Groups Portfolio Design Studio

We’re Going to Design a Great Portfolio ‣Helpful Information From Real Recruiters ‣Break Into Groups ‣Present Portfolios to Your Groups ‣Provide Portfolio Feedback (all to presenter) Portfolio Design Studio

We’re Going to Design a Great Portfolio ‣Helpful Information From Real Recruiters ‣Break Into Groups ‣Present Portfolios to Your Groups ‣Provide Portfolio Feedback (all to presenter) ‣Sketch Portfolio Designs Portfolio Design Studio

We’re Going to Design a Great Portfolio ‣Helpful Information From Real Recruiters ‣Break Into Groups ‣Present Portfolios to Your Groups ‣Provide Portfolio Feedback (all to presenter) ‣Sketch Portfolio Designs ‣Review Portfolios Portfolio Design Studio

We’re Going to Design a Great Portfolio ‣Helpful Information From Real Recruiters ‣Break Into Groups ‣Present Portfolios to Your Groups ‣Provide Portfolio Feedback (all to presenter) ‣Sketch Portfolio Designs ‣Review Portfolios ‣Choose “Group Portfolio Style” Portfolio Design Studio

We’re Going to Design a Great Portfolio ‣Helpful Information From Real Recruiters ‣Break Into Groups ‣Present Portfolios to Your Groups ‣Provide Portfolio Feedback (all to presenter) ‣Sketch Portfolio Designs ‣Review Portfolios ‣Choose “Group Portfolio Style” ‣Final Sketching Portfolio Design Studio

We’re Going to Design a Great Portfolio ‣Helpful Information From Real Recruiters ‣Break Into Groups ‣Present Portfolios to Your Groups ‣Provide Portfolio Feedback (all to presenter) ‣Sketch Portfolio Designs ‣Review Portfolios ‣Choose “Group Portfolio Style” ‣Final Sketching ‣Group Presentations Portfolio Design Studio

Helpful Information From Real Recruiters Portfolio Design Studio

Helpful Information From Real Recruiters ‣For IA’s relevant content is a must. Just as with resumes, it may be helpful to have a few separately formatted portfolios in pdf format, with each bringing to light speciﬁc industry experience depending on the role/industry you’re applying to Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Portfolio Design Studio

Helpful Information From Real Recruiters ‣For IA’s relevant content is a must. Just as with resumes, it may be helpful to have a few separately formatted portfolios in pdf format, with each bringing to light speciﬁc industry experience depending on the role/industry you’re applying to ‣Wireframes must be annotated. Include all relevant project info (sitemaps, wireframes, personas). Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Portfolio Design Studio

Helpful Information From Real Recruiters ‣For IA’s relevant content is a must. Just as with resumes, it may be helpful to have a few separately formatted portfolios in pdf format, with each bringing to light specific industry experience depending on the role/industry you’re applying to ‣Wireframes must be annotated. Include all relevant project info (sitemaps, wireframes, personas). ‣Show the finished product. Even if it’s just a screenshot. The finished product may resonate with team members long after an interview, which is a plus. Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Portfolio Design Studio

Helpful Information From Real Recruiters ‣Every IA/UX person should have one…if you can’t be bothered to create a website for yourself, I’m not hiring you. Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Portfolio Design Studio

Helpful Information From Real Recruiters ‣Every IA/UX person should have one…if you can’t be bothered to create a website for yourself, I’m not hiring you. ‣Portfolios should be easy to navigate. If you have multiple specialties, section them off so I can ﬁnd what I’m interested in one click. I don’t want to have to search for the work I want to see. Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Portfolio Design Studio

Helpful Information From Real Recruiters ‣Every IA/UX person should have one…if you can’t be bothered to create a website for yourself, I’m not hiring you. ‣Portfolios should be easy to navigate. If you have multiple specialties, section them off so I can ﬁnd what I’m interested in one click. I don’t want to have to search for the work I want to see. ‣Ensure your portfolio is relevant to the positions you are applying for and update it constantly. Work you did ﬁve years ago is not going to interest me as much as what you did six months ago. Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Portfolio Design Studio

Helpful Information From Real Recruiters ‣Every IA/UX person should have one…if you can’t be bothered to create a website for yourself, I’m not hiring you. ‣Portfolios should be easy to navigate. If you have multiple specialties, section them off so I can ﬁnd what I’m interested in one click. I don’t want to have to search for the work I want to see. ‣Ensure your portfolio is relevant to the positions you are applying for and update it constantly. Work you did ﬁve years ago is not going to interest me as much as what you did six months ago. ‣For the love of the gods, make sure all your links work. No, really. ALL OF THEM. Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Portfolio Design Studio

Helpful Information From Real Recruiters “Case studies that show the initial problem/opportunity and then a work flow overview to see how the final solution/result was arrived at make me very happy. I need to see how your brain works to know if you’ll fit with our process methodologies.” Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Portfolio Design Studio

Helpful Information From Real Recruiters Russ ‣Did testing on my portfolio with multiple UX hiring managers Portfolio Design Studio

Helpful Information From Real Recruiters Russ ‣Did testing on my portfolio with multiple UX hiring managers ‣LESS is, by far, much MORE Portfolio Design Studio

Helpful Information From Real Recruiters Russ ‣Did testing on my portfolio with multiple UX hiring managers ‣LESS is, by far, much MORE ‣Brief explanations, highlighted screens with captions Portfolio Design Studio

Helpful Information From Real Recruiters Russ ‣Did testing on my portfolio with multiple UX hiring managers ‣LESS is, by far, much MORE ‣Brief explanations, highlighted screens with captions ‣KISS approach Portfolio Design Studio

Break Into Groups Portfolio Design Studio

Present Portfolios Portfolio Design Studio

Sketch Portfolio Designs Portfolio Design Studio

Review Portfolio Sketches Portfolio Design Studio

Choose Portfolio Style Portfolio Design Studio

Final Sketching (Group) Portfolio Design Studio

Portfolio Presentations Portfolio Design Studio

Mentoring Speed Dating (Road trip!)

Mentoring Speed Dating My Big Fat Greek Restaurant 455 N. 3rd Street #108 (Arizona Center) We’ll be on the Patio (weather permitting) Appetizers & a Drink (or two) Mentoring Speed Dating

http://www.slideshare.net	27
http://www.techgig.com	21
http://www.lmodules.com	3
https://whatevr.knowledgeplaza.net	2
https://sdccd.blackboard.com	1

IA Summit 2010 - Career Workshop - April 8, 2010 -Phoenix, AZ

by Russ Unger on Apr 09, 2010

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IA Summit 2010 - Career Workshop - April 8, 2010 -Phoenix, AZ — Presentation Transcript