IA Summit 2010
Career Workshop
(Guaranteed to get your money’s worth!)



                                Mario Bourque | ...
Introductions
 (Who are these guys?)
Mario Bourque
Manager of Information Architecture and Content Management
Trapeze Group
Toronto, Canada




Russ Unger
    ...
Some Basic Rules
    (Let’s all play nice!)
‣This is Sanctuary!




                      Some Basic Rules
‣This is Sanctuary!
‣It’s a workshop--feel free to share/participate as we go




                                        ...
‣This is Sanctuary!
‣It’s a workshop--feel free to share/participate as we go
‣Share only what you’re comfortable with oth...
‣This is Sanctuary!
‣It’s a workshop--feel free to share/participate as we go
‣Share only what you’re comfortable with oth...
‣This is Sanctuary!
‣It’s a workshop--feel free to share/participate as we go
‣Share only what you’re comfortable with oth...
Agenda
(This is how we’re rolling today)
‣Introductions




                 Agenda
‣Introductions
‣Job Boards




                 Agenda
‣Introductions
‣Job Boards
‣Cover Letters




                 Agenda
‣Introductions
‣Job Boards
‣Cover Letters
‣Resumes




                 Agenda
‣Introductions
‣Job Boards
‣Cover Letters
‣Resumes
‣Interview Advice




                    Agenda
‣Introductions
‣Job Boards
‣Cover Letters
‣Resumes
‣Interview Advice
‣Thank You Letters




                     Agenda
‣Introductions
‣Job Boards
‣Cover Letters
‣Resumes
‣Interview Advice
‣Thank You Letters
‣Post-Interview Advice




       ...
‣Introductions
‣Job Boards
‣Cover Letters
‣Resumes
‣Interview Advice
‣Thank You Letters
‣Post-Interview Advice
‣Quitting Y...
‣Introductions
‣Job Boards
‣Cover Letters
‣Resumes
‣Interview Advice
‣Thank You Letters
‣Post-Interview Advice
‣Quitting Y...
‣Introductions
‣Job Boards
‣Cover Letters
‣Resumes
‣Interview Advice
‣Thank You Letters
‣Post-Interview Advice
‣Quitting Y...
‣Introductions
‣Job Boards
‣Cover Letters
‣Resumes
‣Interview Advice
‣Thank You Letters
‣Post-Interview Advice
‣Quitting Y...
‣Introductions
‣Job Boards
‣Cover Letters
‣Resumes
‣Interview Advice
‣Thank You Letters
‣Post-Interview Advice
‣Quitting Y...
Introductions
    (Your turn!)
Your Name
As Much Info As You’re Comfortable With
       First Concert You Attended




                                  ...
Job Boards
(Everybody share your sources!)
Job Boards
‣Monster                      ‣Freelance Switch
‣Dice                         ‣Fresh Web Jobs
‣Indeed / Eluta             ...
‣Monster                      ‣Freelance Switch
‣Dice                         ‣Fresh Web Jobs
‣Indeed / Eluta             ...
‣Monster                      ‣Freelance Switch
‣Dice                         ‣Fresh Web Jobs
‣Indeed / Eluta             ...
‣Monster                      ‣Freelance Switch
‣Dice                         ‣Fresh Web Jobs
‣Indeed / Eluta             ...
‣Monster                      ‣Freelance Switch       ‣Koda.us
‣Dice                         ‣Fresh Web Jobs
‣Indeed / Elu...
‣Monster                      ‣Freelance Switch       ‣Koda.us
‣Dice                         ‣Fresh Web Jobs         ‣Mave...
‣Monster                      ‣Freelance Switch       ‣Koda.us
‣Dice                         ‣Fresh Web Jobs         ‣Mave...
‣Monster                      ‣Freelance Switch       ‣Koda.us
‣Dice                         ‣Fresh Web Jobs         ‣Mave...
‣Monster                      ‣Freelance Switch       ‣Koda.us
‣Dice                         ‣Fresh Web Jobs         ‣Mave...
Before You Apply
For A Job Online...
  (There are some tricks, for real!)
Basic Rules
‣Do Your Research




                    Before You Apply For A Job Online
Basic Rules
‣Do Your Research
‣Are You Connected?




                      Before You Apply For A Job Online
Basic Rules
‣Do Your Research
‣Are You Connected?
‣Find Out the Recruiter’s Name / Who the Role Reports to




           ...
Basic Rules
‣Do Your Research
‣Are You Connected?
‣Find Out the Recruiter’s Name / Who the Role Reports to
‣Use Keywords f...
Cover Letters
(We promise not to make you write one.)
Basics of Cover Letter Writing
‣The Purpose of a Cover Letter is to Explain How You Will Benefit the Company




          ...
Basics of Cover Letter Writing
‣The Purpose of a Cover Letter is to Explain How You Will Benefit the Company


‣Use Words f...
Basics of Cover Letter Writing
‣The Purpose of a Cover Letter is to Explain How You Will Benefit the Company


‣Use Words f...
Basics of Cover Letter Writing
‣The Purpose of a Cover Letter is to Explain How You Will Benefit the Company


‣Use Words f...
Basics of Cover Letter Writing
‣The Purpose of a Cover Letter is to Explain How You Will Benefit the Company


‣Use Words f...
Basics of Cover Letter Writing
‣Don’t be Afraid to Pay Someone to Help You Write a Cover Letter (but Know How
to Write!)

...
Basics of Cover Letter Writing
‣Don’t be Afraid to Pay Someone to Help You Write a Cover Letter (but Know How
to Write!)

...
Basics of Cover Letter Writing
‣Don’t be Afraid to Pay Someone to Help You Write a Cover Letter (but Know How
to Write!)

...
Basics of Cover Letter Writing
‣Don’t be Afraid to Pay Someone to Help You Write a Cover Letter (but Know How
to Write!)

...
Basics of Cover Letter Writing
‣Must be Very Specific When Describing Your Skills and Qualifications




                   ...
Basics of Cover Letter Writing
‣Must be Very Specific When Describing Your Skills and Qualifications


‣Use Concrete Example...
Basics of Cover Letter Writing
‣Must be Very Specific When Describing Your Skills and Qualifications


‣Use Concrete Example...
Basics of Cover Letter Writing
‣Must be Very Specific When Describing Your Skills and Qualifications


‣Use Concrete Example...
Sample Cover Letter #1




                         Cover Letters
Sample Cover Letter #1
‣Get Links Correct




                         Cover Letters
Sample Cover Letter #1
‣Get Links Correct
‣Get the Description Right




                             Cover Letters
Sample Cover Letter #1
‣Get Links Correct
‣Get the Description Right
‣Use SPELL CHECK. C’mon, now!




                   ...
Sample Cover Letter #1
‣Get Links Correct
‣Get the Description Right
‣Use SPELL CHECK. C’mon, now!
‣Proof read




       ...
Sample Cover Letter #1
‣Get Links Correct
‣Get the Description Right
‣Use SPELL CHECK. C’mon, now!
‣Proof read
‣Make Sure ...
Sample Cover Letter #1
‣Get Links Correct
‣Get the Description Right
‣Use SPELL CHECK. C’mon, now!
‣Proof read
‣Make Sure ...
Sample Cover Letter #2




                         Cover Letters
Sample Cover Letter #2
‣Get the Company Name Right




                              Cover Letters
Sample Cover Letter #2
‣Get the Company Name Right
‣Get the Description Right




                              Cover Lett...
Sample Cover Letter #2
‣Get the Company Name Right
‣Get the Description Right
‣Use SPELL CHECK. C’mon, now!




          ...
Sample Cover Letter #2
‣Get the Company Name Right
‣Get the Description Right
‣Use SPELL CHECK. C’mon, now!
‣Lying... Well...
‣Here’s a good one!




                      Cover Letters
Resumes
(Possibly the only thing worse than writing your own bio.)
Resume Basics - The 101 Version
‣Some employers still don’t know “what we do”




                                        ...
Resume Basics - The 101 Version
‣Some employers still don’t know “what we do”
‣KISS methodology - give your resume an enem...
Resume Basics - The 101 Version
‣Some employers still don’t know “what we do”
‣KISS methodology - give your resume an enem...
Resume Basics - The 101 Version
‣Some employers still don’t know “what we do”
‣KISS methodology - give your resume an enem...
Resume Basics - The 101 Version
‣Some employers still don’t know “what we do”
‣KISS methodology - give your resume an enem...
Resume Basics - The 101 Version
‣Some employers still don’t know “what we do”
‣KISS methodology - give your resume an enem...
Resume Basics - The 101 Version
‣Some employers still don’t know “what we do”
‣KISS methodology - give your resume an enem...
Resume Basics - The 101 Version
‣Some employers still don’t know “what we do”
‣KISS methodology - give your resume an enem...
Formatting - Overview
‣Use a plain, 10 point Serif font




Livia Labate

Principal Information Architect

Comcast Interac...
Formatting - Overview
‣Use a plain, 10 point Serif font
‣Resist the urge to design your resume




Livia Labate

Principal...
Formatting - Overview
‣Use a plain, 10 point Serif font
‣Resist the urge to design your resume
‣Name, address, phone, pers...
Formatting - Overview
‣Use a plain, 10 point Serif font
‣Resist the urge to design your resume
‣Name, address, phone, pers...
Formatting - Overview
‣Use a plain, 10 point Serif font
‣Resist the urge to design your resume
‣Name, address, phone, pers...
Formatting - Overview
‣Use a plain, 10 point Serif font
‣Resist the urge to design your resume
‣Name, address, phone, pers...
Formatting - Overview
‣Use a plain, 10 point Serif font
‣Resist the urge to design your resume
‣Name, address, phone, pers...
Formatting - Responsibilities
‣Follow with 2-3 sentences describing responsibilities




Livia Labate

Principal Informati...
Formatting - Responsibilities
‣Follow with 2-3 sentences describing responsibilities
‣Answer the question, What job did yo...
Formatting - Responsibilities
‣Follow with 2-3 sentences describing responsibilities
‣Answer the question, What job did yo...
Formatting - What to Include in Responsibilities
‣How large was the audience for the work you did – hints to the kind of i...
Formatting - What to Include in Responsibilities
‣How large was the audience for the work you did – hints to the kind of i...
Formatting - What to Include in Responsibilities
‣How large was the audience for the work you did – hints to the kind of i...
Formatting - What to Include in Your Accomplishments
‣Activities that resulted in cost saving and efficiency gains (better ...
Formatting - What to Include in Your Accomplishments
‣Activities that resulted in cost saving and efficiency gains (better ...
Formatting - What to Include in Your Accomplishments
‣Activities that resulted in cost saving and efficiency gains (better ...
Formatting - Basic Structure Example




                                       Resumes
Formatting - Basic Structure Example (Real Person)




                                                     Resumes
Formatting - Basic Structure Example With Summary




                                                    Resumes
Helpful Information From Real Recruiters
‣Clean




Loryn Schiraldo | lschiraldo@24seveninc.com

Recruiting Account Manage...
Helpful Information From Real Recruiters
‣Clean
‣Concise




Loryn Schiraldo | lschiraldo@24seveninc.com

Recruiting Accou...
Helpful Information From Real Recruiters
‣Clean
‣Concise
‣Clear




Loryn Schiraldo | lschiraldo@24seveninc.com

Recruitin...
Helpful Information From Real Recruiters
‣Clean
‣Concise
‣Clear
‣Quantified




Loryn Schiraldo | lschiraldo@24seveninc.com...
Helpful Information From Real Recruiters
‣Clean
‣Concise
‣Clear
‣Quantified
‣Provides easy links to work




Loryn Schirald...
Helpful Information From Real Recruiters
‣Clean
‣Concise
‣Clear
‣Quantified
‣Provides easy links to work
‣Relevant




Lory...
Helpful Information From Real Recruiters
‣Clean
‣Concise
‣Clear
‣Quantified
‣Provides easy links to work
‣Relevant
‣Typo Fr...
Helpful Information From Real Recruiters
‣Clean
‣Concise
‣Clear
‣Quantified
‣Provides easy links to work
‣Relevant
‣Typo Fr...
Helpful Information From Real Recruiters




       “It is not uncommon to have multiple resumes for
                multi...
Helpful Information From Real Recruiters
‣Write about your accomplishments in your role




Penny Curtis

Senior Recruiter...
Helpful Information From Real Recruiters
‣Write about your accomplishments in your role
‣Don't re-write your job descripti...
Helpful Information From Real Recruiters
‣Write about your accomplishments in your role
‣Don't re-write your job descripti...
Helpful Information From Real Recruiters
‣Write about your accomplishments in your role
‣Don't re-write your job descripti...
Helpful Information From Real Recruiters
‣Write about your accomplishments in your role
‣Don't re-write your job descripti...
Helpful Information From Real Recruiters
‣Show how you've moved up the ladder




Penny Curtis

Senior Recruiter / Account...
Helpful Information From Real Recruiters
‣Show how you've moved up the ladder
‣Files with images are too big to upload to ...
Helpful Information From Real Recruiters
‣Show how you've moved up the ladder
‣Files with images are too big to upload to ...
Helpful Information From Real Recruiters
‣Show how you've moved up the ladder
‣Files with images are too big to upload to ...
Helpful Information From Real Recruiters
‣Show how you've moved up the ladder
‣Files with images are too big to upload to ...
Helpful Information From Real Recruiters




 “For UX people I take an extra look at the general lay
       out of their r...
Helpful Information From Real Recruiters
‣Don’t go crazy with fonts/colours/designs.   Clean and simple makes me want to r...
Helpful Information From Real Recruiters
‣Don’t go crazy with fonts/colours/designs.     Clean and simple makes me want to...
Helpful Information From Real Recruiters
‣Don’t go crazy with fonts/colours/designs.     Clean and simple makes me want to...
Helpful Information From Real Recruiters

‣Do not write in paragraph form. Bullet points are easier to read.




Sara Coop...
Helpful Information From Real Recruiters

‣Do not write in paragraph form. Bullet points are easier to read.


‣Do not go ...
Helpful Information From Real Recruiters

‣Do not write in paragraph form. Bullet points are easier to read.


‣Do not go ...
Helpful Information From Real Recruiters


     “Highlight          the link to your online portfolio – do not
  attach mu...
Interview Advice
(It’s the <Insert Your Name Here> Show!)
Helpful Information From Real Recruiters
‣The interview is your audition.  Be prepared and ready to give the best
performa...
Helpful Information From Real Recruiters
‣The interview is your audition.  Be prepared and ready to give the best
performa...
Helpful Information From Real Recruiters
‣The interview is your audition.  Be prepared and ready to give the best
performa...
Helpful Information From Real Recruiters
‣Have back-ups of sample work in case something fails. Either in print or bring a...
Helpful Information From Real Recruiters
‣Have back-ups of sample work in case something fails. Either in print or bring a...
Helpful Information From Real Recruiters
‣Have back-ups of sample work in case something fails. Either in print or bring a...
Helpful Information From Real Recruiters
‣Have back-ups of sample work in case something fails. Either in print or bring a...
Helpful Information From Real Recruiters
‣Dress professionally




Loryn Schiraldo | lschiraldo@24seveninc.com

Recruiting...
Helpful Information From Real Recruiters
‣Dress professionally
‣Be on time




Loryn Schiraldo | lschiraldo@24seveninc.com...
Helpful Information From Real Recruiters
‣Dress professionally
‣Be on time
‣Bring your portfolio (preferably printed).



...
Helpful Information From Real Recruiters
‣Dress professionally
‣Be on time
‣Bring your portfolio (preferably printed).
‣Pr...
Helpful Information From Real Recruiters
‣Dress professionally
‣Be on time
‣Bring your portfolio (preferably printed).
‣Pr...
Thank You Notes
(Just Don’t Expect to Get a Response Back.)
Why Thank You Notes?
‣Courteous gesture




                       Thank You Notes
Why Thank You Notes?
‣Courteous gesture
‣Additional opportunity to sell yourself




                                     ...
Why Thank You Notes?
‣Courteous gesture
‣Additional opportunity to sell yourself
‣Cover areas left out of interview




  ...
Why Thank You Notes?
‣Courteous gesture
‣Additional opportunity to sell yourself
‣Cover areas left out of interview
‣Send ...
Why Thank You Notes?
‣Courteous gesture
‣Additional opportunity to sell yourself
‣Cover areas left out of interview
‣Send ...
Recommended Format for Thank You Notes
‣Thank the employer for his or her time, letting the interviewer know how much you ...
Recommended Format for Thank You Notes
‣Thank the employer for his or her time, letting the interviewer know how much you ...
Recommended Format for Thank You Notes
‣Thank the employer for his or her time, letting the interviewer know how much you ...
Recommended Format for Thank You Notes
‣Thank the employer for his or her time, letting the interviewer know how much you ...
Recommended Format for Thank You Notes
‣Thank the employer for his or her time, letting the interviewer know how much you ...
Sample Thank You Notes




                         Thank You Notes
Sample Thank You Notes




                         Thank You Notes
Post-Interview Advice
(“The Waiting is the Hardest Part” - Tom Petty)
Helpful Information From Real Recruiters
‣Be positive. I understand how frustrating it can be when decisions aren’t made q...
Helpful Information From Real Recruiters
‣Be positive. I understand how frustrating it can be when decisions aren’t made q...
Helpful Information From Real Recruiters
‣Be positive. I understand how frustrating it can be when decisions aren’t made q...
Helpful Information From Real Recruiters


 “Make sure you stand out from the crowd. Personality
        counts. Candidate...
Quitting Your Job
(Burning a Bridge Over Troubled Waters)
Things to Consider Before You Go...
‣Give at least 2 weeks notice




                                      Quitting Your ...
Things to Consider Before You Go...
‣Give at least 2 weeks notice
‣Don’t flame-out on your way out (people often return, ge...
Things to Consider Before You Go...
‣Give at least 2 weeks notice
‣Don’t flame-out on your way out (people often return, ge...
Things to Consider Before You Go...
‣Give at least 2 weeks notice
‣Don’t flame-out on your way out (people often return, ge...
Things to Consider Before You Go...
‣Give at least 2 weeks notice
‣Don’t flame-out on your way out (people often return, ge...
Things to Consider Before You Go...
‣Give at least 2 weeks notice
‣Don’t flame-out on your way out (people often return, ge...
Break
(Take 5. Or 10. Smoke ‘em If You Got ‘em.)
Q&A With Real, Live
   Recruiters!
(They won’t bite & we’ve got stun guns if they try.)
Amanda Schonfeld
Manager, Recruiting
Sapient
Chicago, IL
312.458.1773
aschonfeld@sapient.com




Emily Brewer
Manager, Rec...
Some Starter Questions
‣If I tell you my current salary, do I burn myself during negotiations?




                       ...
Some Starter Questions
‣If I tell you my current salary, do I burn myself during negotiations?
‣What is the time frame to ...
Some Starter Questions
‣If I tell you my current salary, do I burn myself during negotiations?
‣What is the time frame to ...
Some Starter Questions
‣If I tell you my current salary, do I burn myself during negotiations?
‣What is the time frame to ...
Some Starter Questions
‣If I tell you my current salary, do I burn myself during negotiations?
‣What is the time frame to ...
Some Starter Questions
‣If I tell you my current salary, do I burn myself during negotiations?
‣What is the time frame to ...
Some Starter Questions
‣If I tell you my current salary, do I burn myself during negotiations?
‣What is the time frame to ...
Some Starter Questions
‣If I tell you my current salary, do I burn myself during negotiations?
‣What is the time frame to ...
Freelance Contracts
(Documentation to save your @$$. Legally.)
When Do You Need a Contract?




                               Freelance Contracts
When Do You Need a Contract?




               ALWAYS.


                               Freelance Contracts
Don’t Take My Word For It...

“All too often contractors and their clients believe there is a meeting
of the minds at the ...
What’s in a Contract?
‣Title Page




                        Freelance Contracts
What’s in a Contract?
‣Title Page
‣Revision history




                        Freelance Contracts
What’s in a Contract?
‣Title Page
‣Revision history
‣Project Overview




                        Freelance Contracts
What’s in a Contract?
‣Title Page
‣Revision history
‣Project Overview
‣Project Approach




                        Freela...
What’s in a Contract?
‣Title Page
‣Revision history
‣Project Overview
‣Project Approach
‣Scope of Work




               ...
What’s in a Contract?
‣Title Page
‣Revision history
‣Project Overview
‣Project Approach
‣Scope of Work
‣Assumptions




  ...
What’s in a Contract?
‣Title Page
‣Revision history
‣Project Overview
‣Project Approach
‣Scope of Work
‣Assumptions
‣Deliv...
What’s in a Contract?
‣Title Page
‣Revision history
‣Project Overview
‣Project Approach
‣Scope of Work
‣Assumptions
‣Deliv...
What’s in a Contract?
‣Title Page
‣Revision history
‣Project Overview
‣Project Approach
‣Scope of Work
‣Assumptions
‣Deliv...
What’s in a Contract?
‣Title Page
‣Revision history
‣Project Overview
‣Project Approach
‣Scope of Work
‣Assumptions
‣Deliv...
What’s in a Contract?
‣Title Page
‣Revision history
‣Project Overview
‣Project Approach
‣Scope of Work
‣Assumptions
‣Deliv...
What’s in a Contract?
‣Title Page
‣Revision history
‣Project Overview
‣Project Approach
‣Scope of Work
‣Assumptions
‣Deliv...
Title Page




             (They don’t *have* to be fancy.)
                                                Freelance Con...
Revision History




  (It’s important to keep track of things that change!)



                                          ...
Project Overview
‣Describe the project you’ll be working on--in your own words.




                                      ...
Project Overview
‣Describe the project you’ll be working on--in your own words.
‣Paint a clear picture of the project for ...
Project Overview
‣Describe the project you’ll be working on--in your own words.
‣Paint a clear picture of the project for ...
Project Approach
‣Tell your client HOW you plan on working on the project with them.




                                 ...
Project Approach
‣Tell your client HOW you plan on working on the project with them.
‣Define the rules of engagement.




 ...
Project Approach
‣Tell your client HOW you plan on working on the project with them.
‣Define the rules of engagement.
‣Expl...
Scope of Work
‣Identify the division of labor for the project--state what you’re responsible for.




                    ...
Scope of Work
‣Identify the division of labor for the project--state what you’re responsible for.
‣Identify what the clien...
Scope of Work
‣Identify the division of labor for the project--state what you’re responsible for.
‣Identify what the clien...
Scope of Work
‣Identify the division of labor for the project--state what you’re responsible for.
‣Identify what the clien...
Assumptions
‣Tell the client--very clearly--what you need from them to ensure your success.




                          ...
Assumptions
‣Tell the client--very clearly--what you need from them to ensure your success.
‣These are more like “expectat...
Assumptions
‣Tell the client--very clearly--what you need from them to ensure your success.
‣These are more like “expectat...
Deliverables
‣Identify the work product you will create and deliver to the client.




                                   ...
Deliverables
‣Identify the work product you will create and deliver to the client.
‣Don’t be afraid to identify a variety ...
Ownership and Rights
‣Make certain to explain work that is:




                                         Freelance Contrac...
Ownership and Rights
‣Make certain to explain work that is:
‣Work for hire - created under copyright for the party who pay...
Ownership and Rights
‣Make certain to explain work that is:
‣Work for hire - created under copyright for the party who pay...
Additional Costs and Fees
‣Detail the external costs that are or are not covered in your fees.




                       ...
Additional Costs and Fees
‣Detail the external costs that are or are not covered in your fees.
‣Detail additional services...
Project Pricing
‣Know how long the project will take YOU (or whomever is working on it)




                              ...
Project Pricing
‣Know how long the project will take YOU (or whomever is working on it)
‣Find a formula that works for you...
Project Pricing
‣Know how long the project will take YOU (or whomever is working on it)
‣Find a formula that works for you...
Project Pricing
‣Know how long the project will take YOU (or whomever is working on it)
‣Find a formula that works for you...
Project Pricing
‣Know how long the project will take YOU (or whomever is working on it)
‣Find a formula that works for you...
Project Pricing
‣Know how long the project will take YOU (or whomever is working on it)
‣Find a formula that works for you...
Payment Schedule
‣50% upfront, 50% upon completion. NO! NO! NO!




                                                 Freel...
Payment Schedule
‣50% upfront, 50% upon completion. NO! NO! NO!
‣(Well, maybe. But mostly NO!)




                       ...
Payment Schedule
‣50% upfront, 50% upon completion. NO! NO! NO!
‣(Well, maybe. But mostly NO!)
‣Remember: YOU NEED TO EAT!...
Payment Schedule
‣50% upfront, 50% upon completion. NO! NO! NO!
‣(Well, maybe. But mostly NO!)
‣Remember: YOU NEED TO EAT!...
Payment Schedule
‣50% upfront, 50% upon completion. NO! NO! NO!
‣(Well, maybe. But mostly NO!)
‣Remember: YOU NEED TO EAT!...
Payment Schedule
‣50% upfront, 50% upon completion. NO! NO! NO!
‣(Well, maybe. But mostly NO!)
‣Remember: YOU NEED TO EAT!...
Acknowledgement and Sign-off
‣Without signatures, your contract isn’t worth much.




                                    ...
Acknowledgement and Sign-off
‣Without signatures, your contract isn’t worth much.
‣Ensure that whomever signs-off on the c...
Where Can I Get One of These?




       http://www.projectuxd.com/downloads




                                        F...
Statements of Work
‣Title page




                     Freelance Contracts
Statements of Work
‣Title page
‣Revision history




                     Freelance Contracts
Statements of Work
‣Title page
‣Revision history
‣Project reference number (if applicable)




                           ...
Statements of Work
‣Title page
‣Revision history
‣Project reference number (if applicable)
‣Project summary




          ...
Statements of Work
‣Title page
‣Revision history
‣Project reference number (if applicable)
‣Project summary
‣Start date


...
Statements of Work
‣Title page
‣Revision history
‣Project reference number (if applicable)
‣Project summary
‣Start date
‣E...
Statements of Work
‣Title page
‣Revision history
‣Project reference number (if applicable)
‣Project summary
‣Start date
‣E...
Statements of Work
‣Title page
‣Revision history
‣Project reference number (if applicable)
‣Project summary
‣Start date
‣E...
Statements of Work
‣Title page
‣Revision history
‣Project reference number (if applicable)
‣Project summary
‣Start date
‣E...
Statements of Work
‣Title page
‣Revision history
‣Project reference number (if applicable)
‣Project summary
‣Start date
‣E...
Statements of Work
‣Title page
‣Revision history
‣Project reference number (if applicable)
‣Project summary
‣Start date
‣E...
“After the last revision request [from the client], I figured maybe I
should completely reapproach my process. Based on Cha...
Break
(This next bit is gonna require some energy. Caffeine up!)
Portfolio Design Studio
       (Fast-paced fun*)



             (*we hope)
We’re Going to Design a Great Portfolio
‣Helpful Information From Real Recruiters




                                    ...
We’re Going to Design a Great Portfolio
‣Helpful Information From Real Recruiters
‣Break Into Groups




                 ...
We’re Going to Design a Great Portfolio
‣Helpful Information From Real Recruiters
‣Break Into Groups
‣Present Portfolios t...
We’re Going to Design a Great Portfolio
‣Helpful Information From Real Recruiters
‣Break Into Groups
‣Present Portfolios t...
We’re Going to Design a Great Portfolio
‣Helpful Information From Real Recruiters
‣Break Into Groups
‣Present Portfolios t...
We’re Going to Design a Great Portfolio
‣Helpful Information From Real Recruiters
‣Break Into Groups
‣Present Portfolios t...
We’re Going to Design a Great Portfolio
‣Helpful Information From Real Recruiters
‣Break Into Groups
‣Present Portfolios t...
We’re Going to Design a Great Portfolio
‣Helpful Information From Real Recruiters
‣Break Into Groups
‣Present Portfolios t...
We’re Going to Design a Great Portfolio
‣Helpful Information From Real Recruiters
‣Break Into Groups
‣Present Portfolios t...
Helpful Information
From Real Recruiters


                Portfolio Design Studio
Helpful Information From Real Recruiters
‣For IA’s relevant content is a must. Just as with resumes, it may be helpful to ...
Helpful Information From Real Recruiters
‣For IA’s relevant content is a must. Just as with resumes, it may be helpful to ...
Helpful Information From Real Recruiters
‣For IA’s relevant content is a must. Just as with resumes, it may be helpful to ...
Helpful Information From Real Recruiters
‣Every IA/UX person should have one…if you can’t be bothered to create a website ...
Helpful Information From Real Recruiters
‣Every IA/UX person should have one…if you can’t be bothered to create a website ...
Helpful Information From Real Recruiters
‣Every IA/UX person should have one…if you can’t be bothered to create a website ...
Helpful Information From Real Recruiters
‣Every IA/UX person should have one…if you can’t be bothered to create a website ...
Helpful Information From Real Recruiters


 “Case studies that show the initial problem/opportunity
     and then a work fl...
Helpful Information From Real Recruiters Russ
‣Did testing on my portfolio with multiple UX hiring managers




          ...
Helpful Information From Real Recruiters Russ
‣Did testing on my portfolio with multiple UX hiring managers


‣LESS is, by...
Helpful Information From Real Recruiters Russ
‣Did testing on my portfolio with multiple UX hiring managers


‣LESS is, by...
Helpful Information From Real Recruiters Russ
‣Did testing on my portfolio with multiple UX hiring managers


‣LESS is, by...
Break Into Groups


              Portfolio Design Studio
Present Portfolios


               Portfolio Design Studio
Sketch Portfolio Designs


                  Portfolio Design Studio
Review Portfolio Sketches


                  Portfolio Design Studio
Choose Portfolio Style


                 Portfolio Design Studio
Final Sketching (Group)


                 Portfolio Design Studio
Portfolio Presentations


                  Portfolio Design Studio
Mentoring Speed Dating
        (Road trip!)
Mentoring Speed Dating
      My Big Fat Greek Restaurant
         455 N. 3rd Street #108
            (Arizona Center)


We...
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IA Summit 2010 - Career Workshop - April 8, 2010 -Phoenix, AZ

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http://2010.iasummit.org/talks/9703

The Career Workshop for Information Architects and other User Experience
Professionals is a half-day event that teaches attendees how to optimize their
career search. Attendees will learn the skills needed in today’s market, and
will get the opportunity to network and share ideas.

Divided into four information-packed sessions, the workshop will include
discussions, and individual and team exercises:

1. Career Listings, Career Sites and Agencies
Looking at recent career listings to understand what employers are looking for
Communicating what IA’s do to recruiters
Applying lessons learned to cover letters and interview conversations

2. Resumes
Examining sample resumes
Tips for designing an IA-oriented resume that stands out

3. Portfolios
Understanding what makes a great portfolio
Determining the best method to display it

4. Interviewing
Examining what interviewers want to hear
Presenting yourself through your portfolio
Communication tips for before, during and after the interview

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  • The title page is the simple page that introduces your document. Title pages
    are an interesting beast: there are a number of ways you can create them
    from a style and information perspective. How you do it is up to you.
    A typical title page consists of the following elements:
    &amp;#xE045; Client company name
    &amp;#xE045; Client company logo (if you have permission to use it)
    &amp;#xE045; Project title
    &amp;#xE045; Document type (proposal)
    &amp;#xE045; Version of proposal
    &amp;#xE045; S ubmission date
    &amp;#xE045; Your company name
    &amp;#xE045; Proposal authors
    &amp;#xE045; Project reference number
    &amp;#xE045; Cost
    &amp;#xE045; Confidentiality
  • In essence, when a client approves a proposal and both parties agree upon
    the terms, you are ready to begin working. So when additional modifications
    are requested, you need to review them very carefully. This ensures your
    costs still make sense and that there is a clear understanding on both sides
    about the modifications and at what stage the project is restarting (if necessary).
    You should also always provide an appropriate explanation of why the
    revision constitutes a full new version in the revision history.















  • Work for hire - you give up the source files (should consider charging differently)
    Licensed work - you give up compiled files; no source
  • Work for hire - you give up the source files (should consider charging differently)
    Licensed work - you give up compiled files; no source
  • Work for hire - you give up the source files (should consider charging differently)
    Licensed work - you give up compiled files; no source






























































  • IA Summit 2010 - Career Workshop - April 8, 2010 -Phoenix, AZ

    1. 1. IA Summit 2010 Career Workshop (Guaranteed to get your money’s worth!) Mario Bourque | @mariobourque Russ Unger | @russu
    2. 2. Introductions (Who are these guys?)
    3. 3. Mario Bourque Manager of Information Architecture and Content Management Trapeze Group Toronto, Canada Russ Unger Research Methods Director of Experience Planning with Draftfcb Todd Zaki Warfel Chicago, IL Coming Soon! Introductions
    4. 4. Some Basic Rules (Let’s all play nice!)
    5. 5. ‣This is Sanctuary! Some Basic Rules
    6. 6. ‣This is Sanctuary! ‣It’s a workshop--feel free to share/participate as we go Some Basic Rules
    7. 7. ‣This is Sanctuary! ‣It’s a workshop--feel free to share/participate as we go ‣Share only what you’re comfortable with others knowing Some Basic Rules
    8. 8. ‣This is Sanctuary! ‣It’s a workshop--feel free to share/participate as we go ‣Share only what you’re comfortable with others knowing ‣If you’re not comfortable asking something in front of the group, see us at break or after the session (or DM us!) Some Basic Rules
    9. 9. ‣This is Sanctuary! ‣It’s a workshop--feel free to share/participate as we go ‣Share only what you’re comfortable with others knowing ‣If you’re not comfortable asking something in front of the group, see us at break or after the session (or DM us!) ‣You don’t have to participate in the Mentoring Speed Dating if you don’t want to Some Basic Rules
    10. 10. Agenda (This is how we’re rolling today)
    11. 11. ‣Introductions Agenda
    12. 12. ‣Introductions ‣Job Boards Agenda
    13. 13. ‣Introductions ‣Job Boards ‣Cover Letters Agenda
    14. 14. ‣Introductions ‣Job Boards ‣Cover Letters ‣Resumes Agenda
    15. 15. ‣Introductions ‣Job Boards ‣Cover Letters ‣Resumes ‣Interview Advice Agenda
    16. 16. ‣Introductions ‣Job Boards ‣Cover Letters ‣Resumes ‣Interview Advice ‣Thank You Letters Agenda
    17. 17. ‣Introductions ‣Job Boards ‣Cover Letters ‣Resumes ‣Interview Advice ‣Thank You Letters ‣Post-Interview Advice Agenda
    18. 18. ‣Introductions ‣Job Boards ‣Cover Letters ‣Resumes ‣Interview Advice ‣Thank You Letters ‣Post-Interview Advice ‣Quitting Your Job Agenda
    19. 19. ‣Introductions ‣Job Boards ‣Cover Letters ‣Resumes ‣Interview Advice ‣Thank You Letters ‣Post-Interview Advice ‣Quitting Your Job ‣Q&A With Real, Live Recruiters Agenda
    20. 20. ‣Introductions ‣Job Boards ‣Cover Letters ‣Resumes ‣Interview Advice ‣Thank You Letters ‣Post-Interview Advice ‣Quitting Your Job ‣Q&A With Real, Live Recruiters ‣Freelance Contracts Agenda
    21. 21. ‣Introductions ‣Job Boards ‣Cover Letters ‣Resumes ‣Interview Advice ‣Thank You Letters ‣Post-Interview Advice ‣Quitting Your Job ‣Q&A With Real, Live Recruiters ‣Freelance Contracts ‣Portfolio Design Studio Agenda
    22. 22. ‣Introductions ‣Job Boards ‣Cover Letters ‣Resumes ‣Interview Advice ‣Thank You Letters ‣Post-Interview Advice ‣Quitting Your Job ‣Q&A With Real, Live Recruiters ‣Freelance Contracts ‣Portfolio Design Studio ‣Mentoring Speed Dating! Agenda
    23. 23. Introductions (Your turn!)
    24. 24. Your Name As Much Info As You’re Comfortable With First Concert You Attended Introductions - Your Turn
    25. 25. Job Boards (Everybody share your sources!)
    26. 26. Job Boards
    27. 27. ‣Monster ‣Freelance Switch ‣Dice ‣Fresh Web Jobs ‣Indeed / Eluta ‣Craigslist ‣Workopolis ‣AIGA Jobs Listings ‣CareerBuilder ‣UPA Jobs Listings ‣37 Signals Job Board ‣HotJobs ‣LinkedIn Jobs ‣AuthenticJobs ‣Job-Hunt.org ‣Krop ‣Boxes & Arrows Job Board ‣CreativeHotlist ‣Coroflot ‣IA Institute Job Board ‣Ixda.org Jobs Mailing List Job Boards
    28. 28. ‣Monster ‣Freelance Switch ‣Dice ‣Fresh Web Jobs ‣Indeed / Eluta ‣Craigslist ‣Workopolis ‣AIGA Jobs Listings ‣CareerBuilder ‣UPA Jobs Listings ‣37 Signals Job Board ‣HotJobs ‣LinkedIn Jobs ‣AuthenticJobs ‣Job-Hunt.org ‣Krop ‣Boxes & Arrows Job Board ‣CreativeHotlist ‣BayCHI ‣Coroflot ‣IA Institute Job Board ‣Ixda.org Jobs Mailing List Job Boards
    29. 29. ‣Monster ‣Freelance Switch ‣Dice ‣Fresh Web Jobs ‣Indeed / Eluta ‣Craigslist ‣Workopolis ‣AIGA Jobs Listings ‣CareerBuilder ‣UPA Jobs Listings ‣37 Signals Job Board ‣HotJobs ‣LinkedIn Jobs ‣AuthenticJobs ‣Job-Hunt.org ‣Krop ‣Boxes & Arrows Job Board ‣CreativeHotlist ‣BayCHI ‣Coroflot ‣PhillyCHI ‣IA Institute Job Board ‣Ixda.org Jobs Mailing List Job Boards
    30. 30. ‣Monster ‣Freelance Switch ‣Dice ‣Fresh Web Jobs ‣Indeed / Eluta ‣Craigslist ‣Workopolis ‣AIGA Jobs Listings ‣CareerBuilder ‣UPA Jobs Listings ‣37 Signals Job Board ‣HotJobs ‣LinkedIn Jobs ‣AuthenticJobs ‣Job-Hunt.org ‣Krop ‣Boxes & Arrows Job Board ‣CreativeHotlist ‣BayCHI ‣Coroflot ‣PhillyCHI ‣IA Institute Job Board ‣The Ladders ‣Ixda.org Jobs Mailing List Job Boards
    31. 31. ‣Monster ‣Freelance Switch ‣Koda.us ‣Dice ‣Fresh Web Jobs ‣Indeed / Eluta ‣Craigslist ‣Workopolis ‣AIGA Jobs Listings ‣CareerBuilder ‣UPA Jobs Listings ‣37 Signals Job Board ‣HotJobs ‣LinkedIn Jobs ‣AuthenticJobs ‣Job-Hunt.org ‣Krop ‣Boxes & Arrows Job Board ‣CreativeHotlist ‣BayCHI ‣Coroflot ‣PhillyCHI ‣IA Institute Job Board ‣The Ladders ‣Ixda.org Jobs Mailing List ‣What Else? (Share!) Job Boards
    32. 32. ‣Monster ‣Freelance Switch ‣Koda.us ‣Dice ‣Fresh Web Jobs ‣Maven Research (?) ‣Indeed / Eluta ‣Craigslist ‣Workopolis ‣AIGA Jobs Listings ‣CareerBuilder ‣UPA Jobs Listings ‣37 Signals Job Board ‣HotJobs ‣LinkedIn Jobs ‣AuthenticJobs ‣Job-Hunt.org ‣Krop ‣Boxes & Arrows Job Board ‣CreativeHotlist ‣BayCHI ‣Coroflot ‣PhillyCHI ‣IA Institute Job Board ‣The Ladders ‣Ixda.org Jobs Mailing List ‣What Else? (Share!) Job Boards
    33. 33. ‣Monster ‣Freelance Switch ‣Koda.us ‣Dice ‣Fresh Web Jobs ‣Maven Research (?) ‣Indeed / Eluta ‣Craigslist ‣Aquent, Creative Circle, ‣Workopolis ‣AIGA Jobs Listings etc. ‣CareerBuilder ‣UPA Jobs Listings ‣37 Signals Job Board ‣HotJobs ‣LinkedIn Jobs ‣AuthenticJobs ‣Job-Hunt.org ‣Krop ‣Boxes & Arrows Job Board ‣CreativeHotlist ‣BayCHI ‣Coroflot ‣PhillyCHI ‣IA Institute Job Board ‣The Ladders ‣Ixda.org Jobs Mailing List ‣What Else? (Share!) Job Boards
    34. 34. ‣Monster ‣Freelance Switch ‣Koda.us ‣Dice ‣Fresh Web Jobs ‣Maven Research (?) ‣Indeed / Eluta ‣Craigslist ‣Aquent, Creative Circle, ‣Workopolis ‣AIGA Jobs Listings etc. ‣CareerBuilder ‣UPA Jobs Listings ‣Local User Group Chapters ‣37 Signals Job Board ‣HotJobs ‣LinkedIn Jobs ‣AuthenticJobs ‣Job-Hunt.org ‣Krop ‣Boxes & Arrows Job Board ‣CreativeHotlist ‣BayCHI ‣Coroflot ‣PhillyCHI ‣IA Institute Job Board ‣The Ladders ‣Ixda.org Jobs Mailing List ‣What Else? (Share!) Job Boards
    35. 35. ‣Monster ‣Freelance Switch ‣Koda.us ‣Dice ‣Fresh Web Jobs ‣Maven Research (?) ‣Indeed / Eluta ‣Craigslist ‣Aquent, Creative Circle, ‣Workopolis ‣AIGA Jobs Listings etc. ‣CareerBuilder ‣UPA Jobs Listings ‣Local User Group Chapters ‣37 Signals Job Board ‣HotJobs ‣Good Experience Job ‣LinkedIn Jobs ‣AuthenticJobs Board ‣Job-Hunt.org ‣Krop ‣Boxes & Arrows Job Board ‣CreativeHotlist ‣BayCHI ‣Coroflot ‣PhillyCHI ‣IA Institute Job Board ‣The Ladders ‣Ixda.org Jobs Mailing List ‣What Else? (Share!) Job Boards
    36. 36. Before You Apply For A Job Online... (There are some tricks, for real!)
    37. 37. Basic Rules ‣Do Your Research Before You Apply For A Job Online
    38. 38. Basic Rules ‣Do Your Research ‣Are You Connected? Before You Apply For A Job Online
    39. 39. Basic Rules ‣Do Your Research ‣Are You Connected? ‣Find Out the Recruiter’s Name / Who the Role Reports to Before You Apply For A Job Online
    40. 40. Basic Rules ‣Do Your Research ‣Are You Connected? ‣Find Out the Recruiter’s Name / Who the Role Reports to ‣Use Keywords from the Job Posting Before You Apply For A Job Online
    41. 41. Cover Letters (We promise not to make you write one.)
    42. 42. Basics of Cover Letter Writing ‣The Purpose of a Cover Letter is to Explain How You Will Benefit the Company Cover Letters
    43. 43. Basics of Cover Letter Writing ‣The Purpose of a Cover Letter is to Explain How You Will Benefit the Company ‣Use Words from the Posted Ad in Your Cover Letter Cover Letters
    44. 44. Basics of Cover Letter Writing ‣The Purpose of a Cover Letter is to Explain How You Will Benefit the Company ‣Use Words from the Posted Ad in Your Cover Letter ‣Be as Conservative or Creative as the Company Appears to Be Cover Letters
    45. 45. Basics of Cover Letter Writing ‣The Purpose of a Cover Letter is to Explain How You Will Benefit the Company ‣Use Words from the Posted Ad in Your Cover Letter ‣Be as Conservative or Creative as the Company Appears to Be ‣No Excuses for Poor Grammar and/or Typos Cover Letters
    46. 46. Basics of Cover Letter Writing ‣The Purpose of a Cover Letter is to Explain How You Will Benefit the Company ‣Use Words from the Posted Ad in Your Cover Letter ‣Be as Conservative or Creative as the Company Appears to Be ‣No Excuses for Poor Grammar and/or Typos ‣If Possible, Drop the Name of the Person Who Referred You Cover Letters
    47. 47. Basics of Cover Letter Writing ‣Don’t be Afraid to Pay Someone to Help You Write a Cover Letter (but Know How to Write!) Cover Letters
    48. 48. Basics of Cover Letter Writing ‣Don’t be Afraid to Pay Someone to Help You Write a Cover Letter (but Know How to Write!) ‣Must be Addressed to the Specific Name of the Recipient (Last Resort: Use “Dear Hiring Manager”) Cover Letters
    49. 49. Basics of Cover Letter Writing ‣Don’t be Afraid to Pay Someone to Help You Write a Cover Letter (but Know How to Write!) ‣Must be Addressed to the Specific Name of the Recipient (Last Resort: Use “Dear Hiring Manager”) ‣Find Contact Info from Google or LinkedIn, or Call the Company’s Receptionist Cover Letters
    50. 50. Basics of Cover Letter Writing ‣Don’t be Afraid to Pay Someone to Help You Write a Cover Letter (but Know How to Write!) ‣Must be Addressed to the Specific Name of the Recipient (Last Resort: Use “Dear Hiring Manager”) ‣Find Contact Info from Google or LinkedIn, or Call the Company’s Receptionist ‣Must Target a Specific Position in the First Paragraph Cover Letters
    51. 51. Basics of Cover Letter Writing ‣Must be Very Specific When Describing Your Skills and Qualifications Cover Letters
    52. 52. Basics of Cover Letter Writing ‣Must be Very Specific When Describing Your Skills and Qualifications ‣Use Concrete Examples to Demonstrate Your Claims Cover Letters
    53. 53. Basics of Cover Letter Writing ‣Must be Very Specific When Describing Your Skills and Qualifications ‣Use Concrete Examples to Demonstrate Your Claims ‣Demonstrating Knowledge of the Employer Shows Your Interest – Make Sure Your Facts are Correct! Cover Letters
    54. 54. Basics of Cover Letter Writing ‣Must be Very Specific When Describing Your Skills and Qualifications ‣Use Concrete Examples to Demonstrate Your Claims ‣Demonstrating Knowledge of the Employer Shows Your Interest – Make Sure Your Facts are Correct! ‣Request for Action and Specific Description of Your Planned Follow-up Action Cover Letters
    55. 55. Sample Cover Letter #1 Cover Letters
    56. 56. Sample Cover Letter #1 ‣Get Links Correct Cover Letters
    57. 57. Sample Cover Letter #1 ‣Get Links Correct ‣Get the Description Right Cover Letters
    58. 58. Sample Cover Letter #1 ‣Get Links Correct ‣Get the Description Right ‣Use SPELL CHECK. C’mon, now! Cover Letters
    59. 59. Sample Cover Letter #1 ‣Get Links Correct ‣Get the Description Right ‣Use SPELL CHECK. C’mon, now! ‣Proof read Cover Letters
    60. 60. Sample Cover Letter #1 ‣Get Links Correct ‣Get the Description Right ‣Use SPELL CHECK. C’mon, now! ‣Proof read ‣Make Sure to Provide Contact Info Cover Letters
    61. 61. Sample Cover Letter #1 ‣Get Links Correct ‣Get the Description Right ‣Use SPELL CHECK. C’mon, now! ‣Proof read ‣Make Sure to Provide Contact Info ‣Some Parts Can Be Boilerplate, but Customize to Your Audience! Cover Letters
    62. 62. Sample Cover Letter #2 Cover Letters
    63. 63. Sample Cover Letter #2 ‣Get the Company Name Right Cover Letters
    64. 64. Sample Cover Letter #2 ‣Get the Company Name Right ‣Get the Description Right Cover Letters
    65. 65. Sample Cover Letter #2 ‣Get the Company Name Right ‣Get the Description Right ‣Use SPELL CHECK. C’mon, now! Cover Letters
    66. 66. Sample Cover Letter #2 ‣Get the Company Name Right ‣Get the Description Right ‣Use SPELL CHECK. C’mon, now! ‣Lying... Well, Lying is Bad Cover Letters
    67. 67. ‣Here’s a good one! Cover Letters
    68. 68. Resumes (Possibly the only thing worse than writing your own bio.)
    69. 69. Resume Basics - The 101 Version ‣Some employers still don’t know “what we do” Resumes
    70. 70. Resume Basics - The 101 Version ‣Some employers still don’t know “what we do” ‣KISS methodology - give your resume an enema Resumes
    71. 71. Resume Basics - The 101 Version ‣Some employers still don’t know “what we do” ‣KISS methodology - give your resume an enema ‣No more than two pages. Period. Resumes
    72. 72. Resume Basics - The 101 Version ‣Some employers still don’t know “what we do” ‣KISS methodology - give your resume an enema ‣No more than two pages. Period. ‣Contact Info first > Positions > Accomplishments > Education Resumes
    73. 73. Resume Basics - The 101 Version ‣Some employers still don’t know “what we do” ‣KISS methodology - give your resume an enema ‣No more than two pages. Period. ‣Contact Info first > Positions > Accomplishments > Education ‣Don’t spend too long describing your job role in each position Resumes
    74. 74. Resume Basics - The 101 Version ‣Some employers still don’t know “what we do” ‣KISS methodology - give your resume an enema ‣No more than two pages. Period. ‣Contact Info first > Positions > Accomplishments > Education ‣Don’t spend too long describing your job role in each position ‣Remember: Your resume opens the door for the interview in many cases, but... Resumes
    75. 75. Resume Basics - The 101 Version ‣Some employers still don’t know “what we do” ‣KISS methodology - give your resume an enema ‣No more than two pages. Period. ‣Contact Info first > Positions > Accomplishments > Education ‣Don’t spend too long describing your job role in each position ‣Remember: Your resume opens the door for the interview in many cases, but... ‣"It’s the personality more often than the resume that gets you the job" - Theresa Putkey Resumes
    76. 76. Resume Basics - The 101 Version ‣Some employers still don’t know “what we do” ‣KISS methodology - give your resume an enema ‣No more than two pages. Period. ‣Contact Info first > Positions > Accomplishments > Education ‣Don’t spend too long describing your job role in each position ‣Remember: Your resume opens the door for the interview in many cases, but... ‣"It’s the personality more often than the resume that gets you the job" - Theresa Putkey ‣One last thing: Employers WILL use Google, LinkedIn, Facebook, Twitter, etc. to find out more about you, how you behave online, etc. Resumes
    77. 77. Formatting - Overview ‣Use a plain, 10 point Serif font Livia Labate Principal Information Architect Comcast Interactive Media Resumes
    78. 78. Formatting - Overview ‣Use a plain, 10 point Serif font ‣Resist the urge to design your resume Livia Labate Principal Information Architect Comcast Interactive Media Resumes
    79. 79. Formatting - Overview ‣Use a plain, 10 point Serif font ‣Resist the urge to design your resume ‣Name, address, phone, personal email, portfolio and URL Livia Labate Principal Information Architect Comcast Interactive Media Resumes
    80. 80. Formatting - Overview ‣Use a plain, 10 point Serif font ‣Resist the urge to design your resume ‣Name, address, phone, personal email, portfolio and URL ‣Centered and bold at the top Livia Labate Principal Information Architect Comcast Interactive Media Resumes
    81. 81. Formatting - Overview ‣Use a plain, 10 point Serif font ‣Resist the urge to design your resume ‣Name, address, phone, personal email, portfolio and URL ‣Centered and bold at the top ‣Write up your job history, presented in reverse chronological order Livia Labate Principal Information Architect Comcast Interactive Media Resumes
    82. 82. Formatting - Overview ‣Use a plain, 10 point Serif font ‣Resist the urge to design your resume ‣Name, address, phone, personal email, portfolio and URL ‣Centered and bold at the top ‣Write up your job history, presented in reverse chronological order ‣Each job has Start-End Dates, Your Title, Company Name and Location Livia Labate Principal Information Architect Comcast Interactive Media Resumes
    83. 83. Formatting - Overview ‣Use a plain, 10 point Serif font ‣Resist the urge to design your resume ‣Name, address, phone, personal email, portfolio and URL ‣Centered and bold at the top ‣Write up your job history, presented in reverse chronological order ‣Each job has Start-End Dates, Your Title, Company Name and Location ‣Lastly, two lines for your education. Degree, Year and Institution Livia Labate Principal Information Architect Comcast Interactive Media Resumes
    84. 84. Formatting - Responsibilities ‣Follow with 2-3 sentences describing responsibilities Livia Labate Principal Information Architect Comcast Interactive Media Resumes
    85. 85. Formatting - Responsibilities ‣Follow with 2-3 sentences describing responsibilities ‣Answer the question, What job did you have? Livia Labate Principal Information Architect Comcast Interactive Media Resumes
    86. 86. Formatting - Responsibilities ‣Follow with 2-3 sentences describing responsibilities ‣Answer the question, What job did you have? ‣After responsibilities, list your major accomplishments using bullet points Livia Labate Principal Information Architect Comcast Interactive Media Resumes
    87. 87. Formatting - What to Include in Responsibilities ‣How large was the audience for the work you did – hints to the kind of impact you can make and how comfortable you are working with large scale initiatives Livia Labate Principal Information Architect Comcast Interactive Media Resumes
    88. 88. Formatting - What to Include in Responsibilities ‣How large was the audience for the work you did – hints to the kind of impact you can make and how comfortable you are working with large scale initiatives ‣How large was the group you worked with – hints to the types of interactions and demands you are subject to depending on size of team Livia Labate Principal Information Architect Comcast Interactive Media Resumes
    89. 89. Formatting - What to Include in Responsibilities ‣How large was the audience for the work you did – hints to the kind of impact you can make and how comfortable you are working with large scale initiatives ‣How large was the group you worked with – hints to the types of interactions and demands you are subject to depending on size of team ‣How large was your client (for consultants), employer (for in-house employees) Example: “Fortune 50”, “$200MM annual revenue” – hints to the level of business challenges you’re exposed to and the risks you were subject to while working with them Livia Labate Principal Information Architect Comcast Interactive Media Resumes
    90. 90. Formatting - What to Include in Your Accomplishments ‣Activities that resulted in cost saving and efficiency gains (better performance, less people/hours on projects, etc) Livia Labate Principal Information Architect Comcast Interactive Media Resumes
    91. 91. Formatting - What to Include in Your Accomplishments ‣Activities that resulted in cost saving and efficiency gains (better performance, less people/hours on projects, etc) ‣Activities that resulted in increased value (explicit satisfaction score gains, increased revenue and profit margins, etc) Livia Labate Principal Information Architect Comcast Interactive Media Resumes
    92. 92. Formatting - What to Include in Your Accomplishments ‣Activities that resulted in cost saving and efficiency gains (better performance, less people/hours on projects, etc) ‣Activities that resulted in increased value (explicit satisfaction score gains, increased revenue and profit margins, etc) ‣Company and industry recognition (awards, nominations, remarks from annual reviews, etc) Livia Labate Principal Information Architect Comcast Interactive Media Resumes
    93. 93. Formatting - Basic Structure Example Resumes
    94. 94. Formatting - Basic Structure Example (Real Person) Resumes
    95. 95. Formatting - Basic Structure Example With Summary Resumes
    96. 96. Helpful Information From Real Recruiters ‣Clean Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Resumes
    97. 97. Helpful Information From Real Recruiters ‣Clean ‣Concise Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Resumes
    98. 98. Helpful Information From Real Recruiters ‣Clean ‣Concise ‣Clear Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Resumes
    99. 99. Helpful Information From Real Recruiters ‣Clean ‣Concise ‣Clear ‣Quantified Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Resumes
    100. 100. Helpful Information From Real Recruiters ‣Clean ‣Concise ‣Clear ‣Quantified ‣Provides easy links to work Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Resumes
    101. 101. Helpful Information From Real Recruiters ‣Clean ‣Concise ‣Clear ‣Quantified ‣Provides easy links to work ‣Relevant Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Resumes
    102. 102. Helpful Information From Real Recruiters ‣Clean ‣Concise ‣Clear ‣Quantified ‣Provides easy links to work ‣Relevant ‣Typo Free Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Resumes
    103. 103. Helpful Information From Real Recruiters ‣Clean ‣Concise ‣Clear ‣Quantified ‣Provides easy links to work ‣Relevant ‣Typo Free ‣Clearly Show a distinct focus/direction Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Resumes
    104. 104. Helpful Information From Real Recruiters “It is not uncommon to have multiple resumes for multiple roles, ‘specialization’ is key vs. ‘generalization’.” Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Resumes
    105. 105. Helpful Information From Real Recruiters ‣Write about your accomplishments in your role Penny Curtis Senior Recruiter / Account Coordinator The Laudi Group - Toronto, ON Resumes
    106. 106. Helpful Information From Real Recruiters ‣Write about your accomplishments in your role ‣Don't re-write your job description – write about your skills Penny Curtis Senior Recruiter / Account Coordinator The Laudi Group - Toronto, ON Resumes
    107. 107. Helpful Information From Real Recruiters ‣Write about your accomplishments in your role ‣Don't re-write your job description – write about your skills ‣Include a couple links to show online samples of your work Penny Curtis Senior Recruiter / Account Coordinator The Laudi Group - Toronto, ON Resumes
    108. 108. Helpful Information From Real Recruiters ‣Write about your accomplishments in your role ‣Don't re-write your job description – write about your skills ‣Include a couple links to show online samples of your work ‣Keep it brief – resumes over 4 pages are pretty long Penny Curtis Senior Recruiter / Account Coordinator The Laudi Group - Toronto, ON Resumes
    109. 109. Helpful Information From Real Recruiters ‣Write about your accomplishments in your role ‣Don't re-write your job description – write about your skills ‣Include a couple links to show online samples of your work ‣Keep it brief – resumes over 4 pages are pretty long ‣Talk about how you're involved in a team atmosphere Penny Curtis Senior Recruiter / Account Coordinator The Laudi Group - Toronto, ON Resumes
    110. 110. Helpful Information From Real Recruiters ‣Show how you've moved up the ladder Penny Curtis Senior Recruiter / Account Coordinator The Laudi Group - Toronto, ON Resumes
    111. 111. Helpful Information From Real Recruiters ‣Show how you've moved up the ladder ‣Files with images are too big to upload to systems like Taleo so all of your hard work is lost at that point Penny Curtis Senior Recruiter / Account Coordinator The Laudi Group - Toronto, ON Resumes
    112. 112. Helpful Information From Real Recruiters ‣Show how you've moved up the ladder ‣Files with images are too big to upload to systems like Taleo so all of your hard work is lost at that point ‣Include a link to your LinkedIn profile Penny Curtis Senior Recruiter / Account Coordinator The Laudi Group - Toronto, ON Resumes
    113. 113. Helpful Information From Real Recruiters ‣Show how you've moved up the ladder ‣Files with images are too big to upload to systems like Taleo so all of your hard work is lost at that point ‣Include a link to your LinkedIn profile ‣Could include recommendations from your LI profile Penny Curtis Senior Recruiter / Account Coordinator The Laudi Group - Toronto, ON Resumes
    114. 114. Helpful Information From Real Recruiters ‣Show how you've moved up the ladder ‣Files with images are too big to upload to systems like Taleo so all of your hard work is lost at that point ‣Include a link to your LinkedIn profile ‣Could include recommendations from your LI profile ‣Good tenure is always a benefit on anyone's resume Penny Curtis Senior Recruiter / Account Coordinator The Laudi Group - Toronto, ON Resumes
    115. 115. Helpful Information From Real Recruiters “For UX people I take an extra look at the general lay out of their resume – easy to follow, logical etc.” Penny Curtis Senior Recruiter / Account Coordinator The Laudi Group - Toronto, ON Resumes
    116. 116. Helpful Information From Real Recruiters ‣Don’t go crazy with fonts/colours/designs. Clean and simple makes me want to review it… anything “busy” will be passed over. Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Resumes
    117. 117. Helpful Information From Real Recruiters ‣Don’t go crazy with fonts/colours/designs. Clean and simple makes me want to review it… anything “busy” will be passed over. ‣If you are a contractor/consultant – create a functional resume. I don’t want to read a five page resume that lists 50 companies with the exact same description of responsibilities under each one. List your skills or projects most relevant to the job posting and then have a list of your contracts under a separate section (no descriptions necessary). Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Resumes
    118. 118. Helpful Information From Real Recruiters ‣Don’t go crazy with fonts/colours/designs. Clean and simple makes me want to review it… anything “busy” will be passed over. ‣If you are a contractor/consultant – create a functional resume. I don’t want to read a five page resume that lists 50 companies with the exact same description of responsibilities under each one. List your skills or projects most relevant to the job posting and then have a list of your contracts under a separate section (no descriptions necessary). ‣If you are a perm employee – create a chronological resume. List each company (newest first) and your relevant skills or projects. Try to use no more than six bullet points under each company. Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Resumes
    119. 119. Helpful Information From Real Recruiters ‣Do not write in paragraph form. Bullet points are easier to read. Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Resumes
    120. 120. Helpful Information From Real Recruiters ‣Do not write in paragraph form. Bullet points are easier to read. ‣Do not go into detail on jobs you had 10 years ago (no-one cares). If you feel you must mention them, your best bet is a heading with “Positions prior to 1998” and then a quick list with each company and the dates. Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Resumes
    121. 121. Helpful Information From Real Recruiters ‣Do not write in paragraph form. Bullet points are easier to read. ‣Do not go into detail on jobs you had 10 years ago (no-one cares). If you feel you must mention them, your best bet is a heading with “Positions prior to 1998” and then a quick list with each company and the dates. ‣Always remember that the recruiter and/or hiring manager is looking at least 30 resumes for each role (probably way more). If you make it difficult for them to read yours, they just won’t. Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Resumes
    122. 122. Helpful Information From Real Recruiters “Highlight the link to your online portfolio – do not attach multiple examples of your work to an email. If you do not have an online portfolio, make one before you start your job search. There is nothing I hate more than having to wait five minutes for an email to open because of all the attachments.” Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Resumes
    123. 123. Interview Advice (It’s the <Insert Your Name Here> Show!)
    124. 124. Helpful Information From Real Recruiters ‣The interview is your audition.  Be prepared and ready to give the best performance of your career. Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Interview Advice
    125. 125. Helpful Information From Real Recruiters ‣The interview is your audition.  Be prepared and ready to give the best performance of your career. ‣Know your sh*t.  Be prepared to talk about your best work. Nail it. Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Interview Advice
    126. 126. Helpful Information From Real Recruiters ‣The interview is your audition.  Be prepared and ready to give the best performance of your career. ‣Know your sh*t.  Be prepared to talk about your best work. Nail it. ‣Arrive on time. The interviewer’s time is precious.  Also, be patient if they make you wait.  Sometimes things do come up on both sides!  If you will be late, try to call beforehand. Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Interview Advice
    127. 127. Helpful Information From Real Recruiters ‣Have back-ups of sample work in case something fails. Either in print or bring a laptop. Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Interview Advice
    128. 128. Helpful Information From Real Recruiters ‣Have back-ups of sample work in case something fails. Either in print or bring a laptop. ‣Ask for the job! If you truly feel you can do the job at hand, make it known before leaving the interview.   Ask Name and title (responsibility) of the people who will interview you Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Interview Advice
    129. 129. Helpful Information From Real Recruiters ‣Have back-ups of sample work in case something fails. Either in print or bring a laptop. ‣Ask for the job! If you truly feel you can do the job at hand, make it known before leaving the interview.   Ask Name and title (responsibility) of the people who will interview you ‣Google their names and learn about them before the interview Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Interview Advice
    130. 130. Helpful Information From Real Recruiters ‣Have back-ups of sample work in case something fails. Either in print or bring a laptop. ‣Ask for the job! If you truly feel you can do the job at hand, make it known before leaving the interview.   Ask Name and title (responsibility) of the people who will interview you ‣Google their names and learn about them before the interview ‣Learn about the company and their current situation before the interview Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Interview Advice
    131. 131. Helpful Information From Real Recruiters ‣Dress professionally Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Interview Advice
    132. 132. Helpful Information From Real Recruiters ‣Dress professionally ‣Be on time Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Interview Advice
    133. 133. Helpful Information From Real Recruiters ‣Dress professionally ‣Be on time ‣Bring your portfolio (preferably printed). Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Interview Advice
    134. 134. Helpful Information From Real Recruiters ‣Dress professionally ‣Be on time ‣Bring your portfolio (preferably printed). ‣Prepare questions about the things that are important to you in working day-to-day (you should be interested in the company and work dynamics) Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Interview Advice
    135. 135. Helpful Information From Real Recruiters ‣Dress professionally ‣Be on time ‣Bring your portfolio (preferably printed). ‣Prepare questions about the things that are important to you in working day-to-day (you should be interested in the company and work dynamics) ‣Be honest Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Interview Advice
    136. 136. Thank You Notes (Just Don’t Expect to Get a Response Back.)
    137. 137. Why Thank You Notes? ‣Courteous gesture Thank You Notes
    138. 138. Why Thank You Notes? ‣Courteous gesture ‣Additional opportunity to sell yourself Thank You Notes
    139. 139. Why Thank You Notes? ‣Courteous gesture ‣Additional opportunity to sell yourself ‣Cover areas left out of interview Thank You Notes
    140. 140. Why Thank You Notes? ‣Courteous gesture ‣Additional opportunity to sell yourself ‣Cover areas left out of interview ‣Send to each person that interviewed you (if multiple) Thank You Notes
    141. 141. Why Thank You Notes? ‣Courteous gesture ‣Additional opportunity to sell yourself ‣Cover areas left out of interview ‣Send to each person that interviewed you (if multiple) ‣Leaves a positive impression if you do it right! Thank You Notes
    142. 142. Recommended Format for Thank You Notes ‣Thank the employer for his or her time, letting the interviewer know how much you enjoyed meeting with him or her Thank You Notes
    143. 143. Recommended Format for Thank You Notes ‣Thank the employer for his or her time, letting the interviewer know how much you enjoyed meeting with him or her ‣Identify the specific position for which you interviewed Thank You Notes
    144. 144. Recommended Format for Thank You Notes ‣Thank the employer for his or her time, letting the interviewer know how much you enjoyed meeting with him or her ‣Identify the specific position for which you interviewed ‣Mention a key point of your conversation with the interviewer. When writing letters to multiple interviewers, differentiate your letters by referring to something specific you learned from the interviewer Thank You Notes
    145. 145. Recommended Format for Thank You Notes ‣Thank the employer for his or her time, letting the interviewer know how much you enjoyed meeting with him or her ‣Identify the specific position for which you interviewed ‣Mention a key point of your conversation with the interviewer. When writing letters to multiple interviewers, differentiate your letters by referring to something specific you learned from the interviewer ‣Express enthusiasm for the job/company, and reiterate why you fit well with the organization. Thank You Notes
    146. 146. Recommended Format for Thank You Notes ‣Thank the employer for his or her time, letting the interviewer know how much you enjoyed meeting with him or her ‣Identify the specific position for which you interviewed ‣Mention a key point of your conversation with the interviewer. When writing letters to multiple interviewers, differentiate your letters by referring to something specific you learned from the interviewer ‣Express enthusiasm for the job/company, and reiterate why you fit well with the organization. ‣Indicate that you look forward to possibility of becoming a member of that organization Thank You Notes
    147. 147. Sample Thank You Notes Thank You Notes
    148. 148. Sample Thank You Notes Thank You Notes
    149. 149. Post-Interview Advice (“The Waiting is the Hardest Part” - Tom Petty)
    150. 150. Helpful Information From Real Recruiters ‣Be positive. I understand how frustrating it can be when decisions aren’t made quickly. I like when candidates check in for updates and express their continued interest, but calling in to complain is a different story. Chances are I’m frustrated as well and already pushing for decisions to be made. Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Post-Interview Advice
    151. 151. Helpful Information From Real Recruiters ‣Be positive. I understand how frustrating it can be when decisions aren’t made quickly. I like when candidates check in for updates and express their continued interest, but calling in to complain is a different story. Chances are I’m frustrated as well and already pushing for decisions to be made. ‣Please don’t call or email me every day. Again, checking in is fine but if you contact me every day I start to think you’re desperate and question why. Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Post-Interview Advice
    152. 152. Helpful Information From Real Recruiters ‣Be positive. I understand how frustrating it can be when decisions aren’t made quickly. I like when candidates check in for updates and express their continued interest, but calling in to complain is a different story. Chances are I’m frustrated as well and already pushing for decisions to be made. ‣Please don’t call or email me every day. Again, checking in is fine but if you contact me every day I start to think you’re desperate and question why. ‣Provide information promptly when requested. If you take a week to get back to me on something, I will assume you’re not interested in the role. Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Post-Interview Advice
    153. 153. Helpful Information From Real Recruiters “Make sure you stand out from the crowd. Personality counts. Candidates who are good at making a personal connection with the recruiter or hiring manager are going to be remembered long after the one who just comes in, shows their portfolio and leaves.” Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Post-Interview Advice
    154. 154. Quitting Your Job (Burning a Bridge Over Troubled Waters)
    155. 155. Things to Consider Before You Go... ‣Give at least 2 weeks notice Quitting Your Job
    156. 156. Things to Consider Before You Go... ‣Give at least 2 weeks notice ‣Don’t flame-out on your way out (people often return, get references, work, etc. from previous employers) Quitting Your Job
    157. 157. Things to Consider Before You Go... ‣Give at least 2 weeks notice ‣Don’t flame-out on your way out (people often return, get references, work, etc. from previous employers) ‣Tie-up loose ends Quitting Your Job
    158. 158. Things to Consider Before You Go... ‣Give at least 2 weeks notice ‣Don’t flame-out on your way out (people often return, get references, work, etc. from previous employers) ‣Tie-up loose ends ‣Make yourself available as best as you can after you leave Quitting Your Job
    159. 159. Things to Consider Before You Go... ‣Give at least 2 weeks notice ‣Don’t flame-out on your way out (people often return, get references, work, etc. from previous employers) ‣Tie-up loose ends ‣Make yourself available as best as you can after you leave ‣Remember: This job most likely got you to where your next job is taking you. Be grateful/thankful Quitting Your Job
    160. 160. Things to Consider Before You Go... ‣Give at least 2 weeks notice ‣Don’t flame-out on your way out (people often return, get references, work, etc. from previous employers) ‣Tie-up loose ends ‣Make yourself available as best as you can after you leave ‣Remember: This job most likely got you to where your next job is taking you. Be grateful/thankful ‣Commit to Quit: When you do it, there’s no real turning back Quitting Your Job
    161. 161. Break (Take 5. Or 10. Smoke ‘em If You Got ‘em.)
    162. 162. Q&A With Real, Live Recruiters! (They won’t bite & we’ve got stun guns if they try.)
    163. 163. Amanda Schonfeld Manager, Recruiting Sapient Chicago, IL 312.458.1773 aschonfeld@sapient.com Emily Brewer Manager, Recruiting SapientNitro Santa Monica, CA 310.264.5239 ebrewer@sapient.com Q&A With Real, Live Recruiters
    164. 164. Some Starter Questions ‣If I tell you my current salary, do I burn myself during negotiations? Q&A With Real, Live Recruiters
    165. 165. Some Starter Questions ‣If I tell you my current salary, do I burn myself during negotiations? ‣What is the time frame to make a hire for this role? Q&A With Real, Live Recruiters
    166. 166. Some Starter Questions ‣If I tell you my current salary, do I burn myself during negotiations? ‣What is the time frame to make a hire for this role? ‣Why is this position open? Q&A With Real, Live Recruiters
    167. 167. Some Starter Questions ‣If I tell you my current salary, do I burn myself during negotiations? ‣What is the time frame to make a hire for this role? ‣Why is this position open? ‣How long do people stay in roles at the company? Why do they leave? Q&A With Real, Live Recruiters
    168. 168. Some Starter Questions ‣If I tell you my current salary, do I burn myself during negotiations? ‣What is the time frame to make a hire for this role? ‣Why is this position open? ‣How long do people stay in roles at the company? Why do they leave? ‣How many candidates are being put forward? Q&A With Real, Live Recruiters
    169. 169. Some Starter Questions ‣If I tell you my current salary, do I burn myself during negotiations? ‣What is the time frame to make a hire for this role? ‣Why is this position open? ‣How long do people stay in roles at the company? Why do they leave? ‣How many candidates are being put forward? ‣Do you think I’m a good candidate? Why? Q&A With Real, Live Recruiters
    170. 170. Some Starter Questions ‣If I tell you my current salary, do I burn myself during negotiations? ‣What is the time frame to make a hire for this role? ‣Why is this position open? ‣How long do people stay in roles at the company? Why do they leave? ‣How many candidates are being put forward? ‣Do you think I’m a good candidate? Why? ‣What are the positives/negatives about the company? The manager? Q&A With Real, Live Recruiters
    171. 171. Some Starter Questions ‣If I tell you my current salary, do I burn myself during negotiations? ‣What is the time frame to make a hire for this role? ‣Why is this position open? ‣How long do people stay in roles at the company? Why do they leave? ‣How many candidates are being put forward? ‣Do you think I’m a good candidate? Why? ‣What are the positives/negatives about the company? The manager? ‣What will the rest of the interview process be like? Q&A With Real, Live Recruiters
    172. 172. Freelance Contracts (Documentation to save your @$$. Legally.)
    173. 173. When Do You Need a Contract? Freelance Contracts
    174. 174. When Do You Need a Contract? ALWAYS. Freelance Contracts
    175. 175. Don’t Take My Word For It... “All too often contractors and their clients believe there is a meeting of the minds at the beginning of their relationship, when in fact ambiguities are just lying in wait.” “The more clearly you define the terms and parameters of your relationship with a client in a written contract up front, the less likely you will end up fighting over each party’s obligations down the line.” Jean Marc Favreau Peer, Gan & Gisler, LLP Washington D.C. Freelance Contracts
    176. 176. What’s in a Contract? ‣Title Page Freelance Contracts
    177. 177. What’s in a Contract? ‣Title Page ‣Revision history Freelance Contracts
    178. 178. What’s in a Contract? ‣Title Page ‣Revision history ‣Project Overview Freelance Contracts
    179. 179. What’s in a Contract? ‣Title Page ‣Revision history ‣Project Overview ‣Project Approach Freelance Contracts
    180. 180. What’s in a Contract? ‣Title Page ‣Revision history ‣Project Overview ‣Project Approach ‣Scope of Work Freelance Contracts
    181. 181. What’s in a Contract? ‣Title Page ‣Revision history ‣Project Overview ‣Project Approach ‣Scope of Work ‣Assumptions Freelance Contracts
    182. 182. What’s in a Contract? ‣Title Page ‣Revision history ‣Project Overview ‣Project Approach ‣Scope of Work ‣Assumptions ‣Deliverables Freelance Contracts
    183. 183. What’s in a Contract? ‣Title Page ‣Revision history ‣Project Overview ‣Project Approach ‣Scope of Work ‣Assumptions ‣Deliverables ‣Ownership and Rights Freelance Contracts
    184. 184. What’s in a Contract? ‣Title Page ‣Revision history ‣Project Overview ‣Project Approach ‣Scope of Work ‣Assumptions ‣Deliverables ‣Ownership and Rights ‣Additional Costs and Fees Freelance Contracts
    185. 185. What’s in a Contract? ‣Title Page ‣Revision history ‣Project Overview ‣Project Approach ‣Scope of Work ‣Assumptions ‣Deliverables ‣Ownership and Rights ‣Additional Costs and Fees ‣Project Pricing Freelance Contracts
    186. 186. What’s in a Contract? ‣Title Page ‣Revision history ‣Project Overview ‣Project Approach ‣Scope of Work ‣Assumptions ‣Deliverables ‣Ownership and Rights ‣Additional Costs and Fees ‣Project Pricing ‣Payment Schedule Freelance Contracts
    187. 187. What’s in a Contract? ‣Title Page ‣Revision history ‣Project Overview ‣Project Approach ‣Scope of Work ‣Assumptions ‣Deliverables ‣Ownership and Rights ‣Additional Costs and Fees ‣Project Pricing ‣Payment Schedule ‣Acknowledgement & Sign-off Freelance Contracts
    188. 188. Title Page (They don’t *have* to be fancy.) Freelance Contracts
    189. 189. Revision History (It’s important to keep track of things that change!) Freelance Contracts
    190. 190. Project Overview ‣Describe the project you’ll be working on--in your own words. Freelance Contracts
    191. 191. Project Overview ‣Describe the project you’ll be working on--in your own words. ‣Paint a clear picture of the project for the client. Freelance Contracts
    192. 192. Project Overview ‣Describe the project you’ll be working on--in your own words. ‣Paint a clear picture of the project for the client. ‣1-2 paragraphs Freelance Contracts
    193. 193. Project Approach ‣Tell your client HOW you plan on working on the project with them. Freelance Contracts
    194. 194. Project Approach ‣Tell your client HOW you plan on working on the project with them. ‣Define the rules of engagement. Freelance Contracts
    195. 195. Project Approach ‣Tell your client HOW you plan on working on the project with them. ‣Define the rules of engagement. ‣Explain your process (if you must/desire to do so). Freelance Contracts
    196. 196. Scope of Work ‣Identify the division of labor for the project--state what you’re responsible for. Freelance Contracts
    197. 197. Scope of Work ‣Identify the division of labor for the project--state what you’re responsible for. ‣Identify what the client is responsible for. Freelance Contracts
    198. 198. Scope of Work ‣Identify the division of labor for the project--state what you’re responsible for. ‣Identify what the client is responsible for. ‣Identify what is included in the price of the project. Freelance Contracts
    199. 199. Scope of Work ‣Identify the division of labor for the project--state what you’re responsible for. ‣Identify what the client is responsible for. ‣Identify what is included in the price of the project. ‣Don’t leave any grey areas! Freelance Contracts
    200. 200. Assumptions ‣Tell the client--very clearly--what you need from them to ensure your success. Freelance Contracts
    201. 201. Assumptions ‣Tell the client--very clearly--what you need from them to ensure your success. ‣These are more like “expectations” than assumptions. :-) Freelance Contracts
    202. 202. Assumptions ‣Tell the client--very clearly--what you need from them to ensure your success. ‣These are more like “expectations” than assumptions. :-) ‣Make sure to explain impacts if assumptions are not met (delays, failures, etc.). Freelance Contracts
    203. 203. Deliverables ‣Identify the work product you will create and deliver to the client. Freelance Contracts
    204. 204. Deliverables ‣Identify the work product you will create and deliver to the client. ‣Don’t be afraid to identify a variety of deliverables that you *may* produce. Freelance Contracts
    205. 205. Ownership and Rights ‣Make certain to explain work that is: Freelance Contracts
    206. 206. Ownership and Rights ‣Make certain to explain work that is: ‣Work for hire - created under copyright for the party who pays for it (your client). Freelance Contracts
    207. 207. Ownership and Rights ‣Make certain to explain work that is: ‣Work for hire - created under copyright for the party who pays for it (your client). ‣Licensed work - use Creative Commons as a resource to identify the types of rights you may be willing to give for your work. Freelance Contracts
    208. 208. Additional Costs and Fees ‣Detail the external costs that are or are not covered in your fees. Freelance Contracts
    209. 209. Additional Costs and Fees ‣Detail the external costs that are or are not covered in your fees. ‣Detail additional services that you provide that the client could opt to pay for. Freelance Contracts
    210. 210. Project Pricing ‣Know how long the project will take YOU (or whomever is working on it) Freelance Contracts
    211. 211. Project Pricing ‣Know how long the project will take YOU (or whomever is working on it) ‣Find a formula that works for you; it will take time Freelance Contracts
    212. 212. Project Pricing ‣Know how long the project will take YOU (or whomever is working on it) ‣Find a formula that works for you; it will take time ‣Degrees of Difficulty is one approach Freelance Contracts
    213. 213. Project Pricing ‣Know how long the project will take YOU (or whomever is working on it) ‣Find a formula that works for you; it will take time ‣Degrees of Difficulty is one approach ‣Don’t forget to include Project Management time! Freelance Contracts
    214. 214. Project Pricing ‣Know how long the project will take YOU (or whomever is working on it) ‣Find a formula that works for you; it will take time ‣Degrees of Difficulty is one approach ‣Don’t forget to include Project Management time! ‣Determine your billing rate(s)--do some research (IAI Salary Survey, AIGA, etc.) Freelance Contracts
    215. 215. Project Pricing ‣Know how long the project will take YOU (or whomever is working on it) ‣Find a formula that works for you; it will take time ‣Degrees of Difficulty is one approach ‣Don’t forget to include Project Management time! ‣Determine your billing rate(s)--do some research (IAI Salary Survey, AIGA, etc.) ‣Estimate / control the reviews and revisions--stick to it! Freelance Contracts
    216. 216. Payment Schedule ‣50% upfront, 50% upon completion. NO! NO! NO! Freelance Contracts
    217. 217. Payment Schedule ‣50% upfront, 50% upon completion. NO! NO! NO! ‣(Well, maybe. But mostly NO!) Freelance Contracts
    218. 218. Payment Schedule ‣50% upfront, 50% upon completion. NO! NO! NO! ‣(Well, maybe. But mostly NO!) ‣Remember: YOU NEED TO EAT! Freelance Contracts
    219. 219. Payment Schedule ‣50% upfront, 50% upon completion. NO! NO! NO! ‣(Well, maybe. But mostly NO!) ‣Remember: YOU NEED TO EAT! ‣Find payment/invoicing schedules that keep you paying your bills Freelance Contracts
    220. 220. Payment Schedule ‣50% upfront, 50% upon completion. NO! NO! NO! ‣(Well, maybe. But mostly NO!) ‣Remember: YOU NEED TO EAT! ‣Find payment/invoicing schedules that keep you paying your bills ‣Explore retainer options when available Freelance Contracts
    221. 221. Payment Schedule ‣50% upfront, 50% upon completion. NO! NO! NO! ‣(Well, maybe. But mostly NO!) ‣Remember: YOU NEED TO EAT! ‣Find payment/invoicing schedules that keep you paying your bills ‣Explore retainer options when available ‣Consider stipulations for how to handle a project that gets put on hold Freelance Contracts
    222. 222. Acknowledgement and Sign-off ‣Without signatures, your contract isn’t worth much. Freelance Contracts
    223. 223. Acknowledgement and Sign-off ‣Without signatures, your contract isn’t worth much. ‣Ensure that whomever signs-off on the contract is someone who has that authority. Freelance Contracts
    224. 224. Where Can I Get One of These? http://www.projectuxd.com/downloads Freelance Contracts
    225. 225. Statements of Work ‣Title page Freelance Contracts
    226. 226. Statements of Work ‣Title page ‣Revision history Freelance Contracts
    227. 227. Statements of Work ‣Title page ‣Revision history ‣Project reference number (if applicable) Freelance Contracts
    228. 228. Statements of Work ‣Title page ‣Revision history ‣Project reference number (if applicable) ‣Project summary Freelance Contracts
    229. 229. Statements of Work ‣Title page ‣Revision history ‣Project reference number (if applicable) ‣Project summary ‣Start date Freelance Contracts
    230. 230. Statements of Work ‣Title page ‣Revision history ‣Project reference number (if applicable) ‣Project summary ‣Start date ‣End date Freelance Contracts
    231. 231. Statements of Work ‣Title page ‣Revision history ‣Project reference number (if applicable) ‣Project summary ‣Start date ‣End date ‣Rate/price Freelance Contracts
    232. 232. Statements of Work ‣Title page ‣Revision history ‣Project reference number (if applicable) ‣Project summary ‣Start date ‣End date ‣Rate/price ‣Project explanation Freelance Contracts
    233. 233. Statements of Work ‣Title page ‣Revision history ‣Project reference number (if applicable) ‣Project summary ‣Start date ‣End date ‣Rate/price ‣Project explanation ‣Activities and deliverables Freelance Contracts
    234. 234. Statements of Work ‣Title page ‣Revision history ‣Project reference number (if applicable) ‣Project summary ‣Start date ‣End date ‣Rate/price ‣Project explanation ‣Activities and deliverables ‣Itemized costs and payment schedule Freelance Contracts
    235. 235. Statements of Work ‣Title page ‣Revision history ‣Project reference number (if applicable) ‣Project summary ‣Start date ‣End date ‣Rate/price ‣Project explanation ‣Activities and deliverables ‣Itemized costs and payment schedule ‣Acknowledgement and sign-off Freelance Contracts
    236. 236. “After the last revision request [from the client], I figured maybe I should completely reapproach my process. Based on Chapter 3 of your book A Project Guide to UX Design, I rewrote my scope doc from the ground up. Two days later, I get a voicemail from the client. They love the new scope doc, it hits all the points they are concerned about and completely lays the process out for both their team and ours. Contracts are being prepped now, and we should be off and running by the end of next week.” Gregg Tomlinson Principal Fathead Design, Inc. Chicago, IL Freelance Contracts
    237. 237. Break (This next bit is gonna require some energy. Caffeine up!)
    238. 238. Portfolio Design Studio (Fast-paced fun*) (*we hope)
    239. 239. We’re Going to Design a Great Portfolio ‣Helpful Information From Real Recruiters Portfolio Design Studio
    240. 240. We’re Going to Design a Great Portfolio ‣Helpful Information From Real Recruiters ‣Break Into Groups Portfolio Design Studio
    241. 241. We’re Going to Design a Great Portfolio ‣Helpful Information From Real Recruiters ‣Break Into Groups ‣Present Portfolios to Your Groups Portfolio Design Studio
    242. 242. We’re Going to Design a Great Portfolio ‣Helpful Information From Real Recruiters ‣Break Into Groups ‣Present Portfolios to Your Groups ‣Provide Portfolio Feedback (all to presenter) Portfolio Design Studio
    243. 243. We’re Going to Design a Great Portfolio ‣Helpful Information From Real Recruiters ‣Break Into Groups ‣Present Portfolios to Your Groups ‣Provide Portfolio Feedback (all to presenter) ‣Sketch Portfolio Designs Portfolio Design Studio
    244. 244. We’re Going to Design a Great Portfolio ‣Helpful Information From Real Recruiters ‣Break Into Groups ‣Present Portfolios to Your Groups ‣Provide Portfolio Feedback (all to presenter) ‣Sketch Portfolio Designs ‣Review Portfolios Portfolio Design Studio
    245. 245. We’re Going to Design a Great Portfolio ‣Helpful Information From Real Recruiters ‣Break Into Groups ‣Present Portfolios to Your Groups ‣Provide Portfolio Feedback (all to presenter) ‣Sketch Portfolio Designs ‣Review Portfolios ‣Choose “Group Portfolio Style” Portfolio Design Studio
    246. 246. We’re Going to Design a Great Portfolio ‣Helpful Information From Real Recruiters ‣Break Into Groups ‣Present Portfolios to Your Groups ‣Provide Portfolio Feedback (all to presenter) ‣Sketch Portfolio Designs ‣Review Portfolios ‣Choose “Group Portfolio Style” ‣Final Sketching Portfolio Design Studio
    247. 247. We’re Going to Design a Great Portfolio ‣Helpful Information From Real Recruiters ‣Break Into Groups ‣Present Portfolios to Your Groups ‣Provide Portfolio Feedback (all to presenter) ‣Sketch Portfolio Designs ‣Review Portfolios ‣Choose “Group Portfolio Style” ‣Final Sketching ‣Group Presentations Portfolio Design Studio
    248. 248. Helpful Information From Real Recruiters Portfolio Design Studio
    249. 249. Helpful Information From Real Recruiters ‣For IA’s relevant content is a must. Just as with resumes, it may be helpful to have a few separately formatted portfolios in pdf format, with each bringing to light specific industry experience depending on the role/industry you’re applying to Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Portfolio Design Studio
    250. 250. Helpful Information From Real Recruiters ‣For IA’s relevant content is a must. Just as with resumes, it may be helpful to have a few separately formatted portfolios in pdf format, with each bringing to light specific industry experience depending on the role/industry you’re applying to ‣Wireframes must be annotated. Include all relevant project info (sitemaps, wireframes, personas). Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Portfolio Design Studio
    251. 251. Helpful Information From Real Recruiters ‣For IA’s relevant content is a must. Just as with resumes, it may be helpful to have a few separately formatted portfolios in pdf format, with each bringing to light specific industry experience depending on the role/industry you’re applying to ‣Wireframes must be annotated. Include all relevant project info (sitemaps, wireframes, personas). ‣Show the finished product. Even if it’s just a screenshot. The finished product may resonate with team members long after an interview, which is a plus. Loryn Schiraldo | lschiraldo@24seveninc.com Recruiting Account Manager 24 Seven Inc. (NYC) Portfolio Design Studio
    252. 252. Helpful Information From Real Recruiters ‣Every IA/UX person should have one…if you can’t be bothered to create a website for yourself, I’m not hiring you. Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Portfolio Design Studio
    253. 253. Helpful Information From Real Recruiters ‣Every IA/UX person should have one…if you can’t be bothered to create a website for yourself, I’m not hiring you. ‣Portfolios should be easy to navigate. If you have multiple specialties, section them off so I can find what I’m interested in one click. I don’t want to have to search for the work I want to see. Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Portfolio Design Studio
    254. 254. Helpful Information From Real Recruiters ‣Every IA/UX person should have one…if you can’t be bothered to create a website for yourself, I’m not hiring you. ‣Portfolios should be easy to navigate. If you have multiple specialties, section them off so I can find what I’m interested in one click. I don’t want to have to search for the work I want to see. ‣Ensure your portfolio is relevant to the positions you are applying for and update it constantly. Work you did five years ago is not going to interest me as much as what you did six months ago. Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Portfolio Design Studio
    255. 255. Helpful Information From Real Recruiters ‣Every IA/UX person should have one…if you can’t be bothered to create a website for yourself, I’m not hiring you. ‣Portfolios should be easy to navigate. If you have multiple specialties, section them off so I can find what I’m interested in one click. I don’t want to have to search for the work I want to see. ‣Ensure your portfolio is relevant to the positions you are applying for and update it constantly. Work you did five years ago is not going to interest me as much as what you did six months ago. ‣For the love of the gods, make sure all your links work. No, really. ALL OF THEM. Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Portfolio Design Studio
    256. 256. Helpful Information From Real Recruiters “Case studies that show the initial problem/opportunity and then a work flow overview to see how the final solution/result was arrived at make me very happy. I need to see how your brain works to know if you’ll fit with our process methodologies.” Sara Cooper | sara.cooper@dhltd.com Recruitment Consultant Filogix – Toronto, ON Portfolio Design Studio
    257. 257. Helpful Information From Real Recruiters Russ ‣Did testing on my portfolio with multiple UX hiring managers Portfolio Design Studio
    258. 258. Helpful Information From Real Recruiters Russ ‣Did testing on my portfolio with multiple UX hiring managers ‣LESS is, by far, much MORE Portfolio Design Studio
    259. 259. Helpful Information From Real Recruiters Russ ‣Did testing on my portfolio with multiple UX hiring managers ‣LESS is, by far, much MORE ‣Brief explanations, highlighted screens with captions Portfolio Design Studio
    260. 260. Helpful Information From Real Recruiters Russ ‣Did testing on my portfolio with multiple UX hiring managers ‣LESS is, by far, much MORE ‣Brief explanations, highlighted screens with captions ‣KISS approach Portfolio Design Studio
    261. 261. Break Into Groups Portfolio Design Studio
    262. 262. Present Portfolios Portfolio Design Studio
    263. 263. Sketch Portfolio Designs Portfolio Design Studio
    264. 264. Review Portfolio Sketches Portfolio Design Studio
    265. 265. Choose Portfolio Style Portfolio Design Studio
    266. 266. Final Sketching (Group) Portfolio Design Studio
    267. 267. Portfolio Presentations Portfolio Design Studio
    268. 268. Mentoring Speed Dating (Road trip!)
    269. 269. Mentoring Speed Dating My Big Fat Greek Restaurant 455 N. 3rd Street #108 (Arizona Center) We’ll be on the Patio (weather permitting) Appetizers & a Drink (or two) Mentoring Speed Dating

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