Group Vs Team Discusses, decides, and does real work together Discusses, decides and delegates Measures performance directly by accessing collective work-products Measures its effectiveness indirectly by its influence on others Encourages open-ended discussion and active problem-solving meetings Runs efficient meetings Collective work products Individual work-products Specific team purpose that the team itself delivers The group’s purpose is the same as the broader organizational mission Individual and mutual accountability Individual accountability Shared leadership roles Strong, clearly focused leader Team Working Group
Can Teams work?
How does it help in business?
What makes a good team?
So What is a Team?
Cohesive unit of people who enjoy the
privileges of making decisions and
continuously work to improve the
The team helps to align the organization around the functions
Ability to work toward a common vision
Definition of teamwork:
Teamwork is the concept of people working together as a team for one specific purpose under the same value and languages.
Why do Teams Fail?
Teams fail when they are not given authority
Teams fail when they do not understand how to use their combined abilities
Teams fail because of vested interests
Teams fail when they do not understand team working
Details of Team Developement
During the forming stage there is a period of uncertainty in which members try to determine their place in the group and the rules and procedures of the group
During the storming stage conflicts begin to arise as members resist the influence of the group and rebel against accomplishing the task
During the norming stage the group establishes cohesiveness and commitment, discovering new ways to work together and setting norms for appropriate behaviour
During the performing stage the group develops proficiency in achieving its goals and becomes more flexible in its patterns of working together
Stages of Team Development
Forming: members get acquainted,
Know team purpose & boundaries,
Achieve clarity of direction.
Storming: members “fight” to stay together
Learn to disagreements and manage conflict.
Recognizing team achievements
Learn to achieve win/win relationships.
Stages of Team Development (cont.)
Conforming : create cohesion & unity,
Provide supportive feedback and foster commitment.
Performing: accomplish goals
Achieve continuous improvement, innovation, speed, flexibility and competence.
Encourage, sponsor and facilitate implementation of new ideas, extraordinary performance.
What Makes a Good Team?
Knowledgeable people from all relevant departments