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  1. 1. Leadership and Information Management 4 of 5 How do we re-engage ? <ul><li>Tony Rucinski </li></ul><ul><li>University of Wales, Newport </li></ul><ul><li>Course / Twitter hashtag: #UWNLIM </li></ul>
  2. 2. How do we re-engage with the decision makers?
  3. 3. On becoming a hybrid <ul><li>A business person who is also an information specialist </li></ul><ul><li>A knowledgeable person who is also a visionary </li></ul><ul><li>Someone who is practical and also an innovator </li></ul><ul><li>Someone who possess both drive and fierce resolve but also compassion </li></ul><ul><li>Be courageous and challenging but also empathetic and sensitive towards others </li></ul>
  4. 4. On becoming a hybrid continued ... <ul><li>Become a ‘can do’ person: </li></ul><ul><ul><li>Learn the ‘art of the possible’ </li></ul></ul><ul><ul><li>The 80% rule </li></ul></ul><ul><ul><li>Don’t patronise </li></ul></ul><ul><li>Be prepared to take risks: </li></ul><ul><ul><li>“ You will never achieve anything great unless you are willing to be wrong” </li></ul></ul><ul><ul><li>Go out on a limb for what you believe in </li></ul></ul><ul><ul><li>Trust your ‘gut’ and your heart </li></ul></ul><ul><ul><li>Political Genius of Abraham Lincoln - Doris Kearns Goodwin </li></ul></ul>
  5. 5. More on becoming a hybrid ... <ul><li>Become a business person: </li></ul><ul><ul><li>Learn general management “stuff” </li></ul></ul><ul><ul><li>Talk business language not technical jargon </li></ul></ul><ul><ul><li>Focus on driving revenues up rather that cost cutting </li></ul></ul><ul><ul><li>Network, network, network </li></ul></ul><ul><li>Have a vision - without which “the people perish” </li></ul><ul><ul><li>Find out what is going on in the outside world </li></ul></ul><ul><ul><li>Demonstrate original thinking </li></ul></ul><ul><ul><li>Inject ‘nuggets’ of wisdom </li></ul></ul>
  6. 6. Are you in the room? <ul><li>Facts: </li></ul><ul><li>There is always an inner circle – this is where the heart of corporate power lies. These go on right through most organisations. </li></ul><ul><li>Typically it will be the “CEO”, the finance director and at least one of the non-executive directors – Information Officer post not normally part of it </li></ul><ul><li>Decisions are often made by the “inner circle” prior to any board meeting – a good lesson for committees by the way! </li></ul><ul><li>If one of its members comes along to “bounce a few ideas off you before the board meeting”, then you know... </li></ul>
  7. 7. adapting to your environment ... Who moved my ... ice ?
  8. 8. More things you can do - within the next 1 minute <ul><li>Behave like “that person” from now on </li></ul><ul><li>Be a “leader” rather than just a deliverer </li></ul><ul><li>Have an opinion on / a contribution to make in relation to every item on the “agenda” </li></ul><ul><li>Behave and look like your colleagues in other areas of the business who have influence </li></ul><ul><li>Build win-win relationships (Dale Carnegie) </li></ul>
  9. 9. And things you might want to stop doing - NOW <ul><li>Talking jargon – only “real” words please </li></ul><ul><li>Stock answers </li></ul><ul><li>Lack of self awareness – weaknesses question </li></ul><ul><li>Not doing your homework </li></ul><ul><li>Stereo-typical image / dress / demeanour </li></ul><ul><li>Denial of the existence of “politics” </li></ul><ul><li>Blaming the business – “educating the punters” phrase </li></ul><ul><li>NEVER criticise, condemn or complain - try it! </li></ul><ul><li>And what about those limiting beliefs - are you a closet fan of self hypnosis? Thoughts and compound interest ... </li></ul>
  10. 10. All you need to be heard - how easy is that?! <ul><li>Personal credibility </li></ul><ul><ul><li>Prepared to challenge and to take risks </li></ul></ul><ul><ul><li>Politically astute </li></ul></ul><ul><ul><li>Innovative and visioning capability </li></ul></ul><ul><ul><li>Confidence to trust “gut” and “heart” </li></ul></ul><ul><ul><li>Strategic thinking </li></ul></ul><ul><ul><li>Seek out and share new knowledge and understanding </li></ul></ul><ul><ul><li>Cross cultural and cross industry experience </li></ul></ul><ul><li>Exceptional people skills </li></ul><ul><ul><li>Ability to communicate effectively & actively listen </li></ul></ul><ul><ul><li>Leadership, motivational & team building skills </li></ul></ul><ul><ul><li>Passion and empathy towards others </li></ul></ul><ul><ul><li>Inspirational and influential </li></ul></ul><ul><ul><li>Engaging and interesting with a sense of humour </li></ul></ul><ul><li>Business credibility </li></ul><ul><ul><li>Knowledge of business and industry </li></ul></ul><ul><ul><li>Commercial and financial acuity </li></ul></ul><ul><ul><li>Understanding of social, political and economical trends </li></ul></ul><ul><ul><li>Business transformation & strategic change management expertise </li></ul></ul><ul><ul><li>Customer centric </li></ul></ul><ul><li>Technical credibility </li></ul><ul><ul><li>Technical proficiency </li></ul></ul><ul><ul><li>Expertise in due diligence and governance issues </li></ul></ul><ul><ul><li>Awareness of new technologies and how they will shape business and society </li></ul></ul>
  11. 11. So, now look in the mirror <ul><li>Are you seen as: </li></ul><ul><li>A leader or a follower? </li></ul><ul><li>Strategic or tactical? </li></ul><ul><li>Business-centric or technology-led? </li></ul><ul><li>Commercially astute or naïve? </li></ul><ul><li>Politically aware or unaware? </li></ul><ul><li>Leader of a value-adding function or presiding over a cost centre? </li></ul><ul><li>Making things better or letting them deteriorate? (ie part of the problem or part of the solution) </li></ul><ul><li>Integrating with the business or isolated from it? </li></ul><ul><li>Good or poor communicator? </li></ul><ul><li>Fun and interested to be with or dull and boring (this is LEARNED behaviour)? </li></ul><ul><li>Liked or disliked? </li></ul><ul><li>“ One of us” or “one of them”? </li></ul>
  12. 12. Hunters of heads say ... <ul><li>Attributes and abilities – 50% </li></ul><ul><li>Innovation – original “out of the box” ideas </li></ul><ul><li>Strategic thinking – a plan to achieve long term change </li></ul><ul><li>Bold decisions – based on intuition and feeling; willingness to take a risk </li></ul><ul><li>Change agent – steering the company forward and invoking cultural change </li></ul><ul><li>Potential to be a World class leader and team builder </li></ul><ul><li>Customer centric </li></ul><ul><li>Exceptional influencing skills </li></ul><ul><li>Ability to manage investments and retain financial control </li></ul><ul><li>Expertise in due diligence and governance issues </li></ul><ul><li>Cross cultural and cross industry experience </li></ul><ul><li>You will need good examples of all of the above </li></ul><ul><li>apply the “so what” test </li></ul><ul><li>How you come across – 50% </li></ul><ul><li>The ability to convey complex concepts simply and without patronising </li></ul><ul><li>To be able to express yourself powerfully </li></ul><ul><li>And to be engaging i.e. interesting and “passionate” with a sense of humour </li></ul>
  13. 13. Three kinds of people ... <ul><li>Is it time to reinvent </li></ul><ul><li>yourself? </li></ul><ul><li>Three things to: </li></ul><ul><li>Start doing – INVENT </li></ul><ul><li>Continue doing – KEEP </li></ul><ul><li>Stop doing - BIN Go and watch some TED.com </li></ul>