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EMPATHY
Empathy… Alvin Goldman:   The ability to put oneself into the mental shoes of another person to understand her/his emotion...
<ul><li>Specific things to  DO: </li></ul><ul><li>Be attentive </li></ul><ul><li>Be interested </li></ul><ul><li>Be alert ...
<ul><li>Specific things to  A void   </li></ul><ul><li>DON’T : </li></ul><ul><li>Change the subject </li></ul><ul><li>Disc...
<ul><li>Benefits of Empathetic Listening: </li></ul><ul><li>Builds trust and respect </li></ul><ul><li>Allows for emotiona...
<ul><li>What is Empathy? </li></ul><ul><li>How will it help me? </li></ul><ul><li>Who are the people who are most empathet...
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Empathy

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Transcript of "Empathy"

  1. 1. EMPATHY
  2. 2. Empathy… Alvin Goldman: The ability to put oneself into the mental shoes of another person to understand her/his emotions and feelings .
  3. 3. <ul><li>Specific things to DO: </li></ul><ul><li>Be attentive </li></ul><ul><li>Be interested </li></ul><ul><li>Be alert </li></ul><ul><li>Indicate you are listening </li></ul><ul><li>Reflect your understanding back to the speaker </li></ul>
  4. 4. <ul><li>Specific things to A void </li></ul><ul><li>DON’T : </li></ul><ul><li>Change the subject </li></ul><ul><li>Discount the speakers’ feelings </li></ul><ul><li>Interrupt </li></ul><ul><li>Give advice </li></ul>
  5. 5. <ul><li>Benefits of Empathetic Listening: </li></ul><ul><li>Builds trust and respect </li></ul><ul><li>Allows for emotional release </li></ul><ul><li>Reduces tensions </li></ul><ul><li>Helps clarify thoughts </li></ul><ul><li>Long lasting relationships </li></ul>
  6. 6. <ul><li>What is Empathy? </li></ul><ul><li>How will it help me? </li></ul><ul><li>Who are the people who are most empathetic to me? </li></ul><ul><li>Who are the people with whom I need to be empathetic? </li></ul>
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