PCO: On Management, Leadership and Strategic Thinking

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A talk on management, leadership and strategic thinking for the Philippine College of Optometrists.

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PCO: On Management, Leadership and Strategic Thinking

  1. 1. What I learned from MBA school Ruben Canlas Jr. PCO Conference Nov 26, 2011Saturday, November 26, 11 1
  2. 2. Agenda • Leadership vs Management • Self-awareness & Self-mastery • Becoming a strategic thinkerSaturday, November 26, 11 2
  3. 3. Why I took MBASaturday, November 26, 11 3
  4. 4. Most of what we call management consists of making it difficult for people to get their jobs done. -- Peter Drucker 4Saturday, November 26, 11 4
  5. 5. Leadership & ManagementSaturday, November 26, 11 5
  6. 6. Group work • What are the main differences between leaders and managers? • Roles, responsibilities, expected behavior, mindset, etc. • Discuss with your group and pick the top 3 answers. • Write one answer per card.Saturday, November 26, 11 6
  7. 7. MANAGER LEADER Administers Innovates Maintains Develops Focus on systems & Focus on People structure -- Bennis and TownsendSaturday, November 26, 11 7
  8. 8. MANAGER LEADER Relies on control Influence, built on trust Short-term view Long-term view Eye on the bottom line Eye on the horizon -- Bennis and TownsendSaturday, November 26, 11 8
  9. 9. In short... MANAGER LEADER Preserve Change status quo status quoSaturday, November 26, 11 9
  10. 10. We manage property... http://www.360tech.com http://www.cs.rochester.eduSaturday, November 26, 11 10
  11. 11. We manage We lead property... people. http://www.360tech.com http://www.cs.rochester.eduSaturday, November 26, 11 10
  12. 12. A story about innovationSaturday, November 26, 11 11
  13. 13. What kind of skills, character traits should a leader/manager have?Saturday, November 26, 11 12
  14. 14. Self-Awareness & Self-Mastery http://www.postgazette.com/healthscience/20010730antshealth2p2.aspSaturday, November 26, 11 13
  15. 15. Group Art 1. Pick one theme for your group: • Food • Work • Study • Vacation • Red • Community • Sky • Any simple themeSaturday, November 26, 11 14
  16. 16. Important: after choosing your theme... • NO TALKING • NO GIVING OF DIRECTIONSSaturday, November 26, 11 15
  17. 17. Group Art 2. Everyone take a pen, crayon or pencil. 3. Draw a group picture about your chosen theme. • Everyone starts at the same time. • NO stopping. • NO talking; NO coordinating. • NO giving of directions.Saturday, November 26, 11 16
  18. 18. How do ants (and humans) collaborate? http://www.cs.uml.eduSaturday, November 26, 11 17
  19. 19. How would you define good team work?Saturday, November 26, 11 18
  20. 20. Good leadership • The ability to lead self (self-leadership). • Self-leading starts from self-awareness. • Self-awareness leads to empathy. • Empathy brings social skill: ability to work well with others.Saturday, November 26, 11 19
  21. 21. Emotional Intelligence • Walter Mischel, Daniel Goleman • Mastery of emotions is as important as intelligence • Importance of EI or EQSaturday, November 26, 11 20
  22. 22. The Marshmallow Test http://youtu.be/6EjJsPylEOYSaturday, November 26, 11 21
  23. 23. Those who grabbed... • Suffered low self-esteem • Stubborn, prone to envy, easily frustratedSaturday, November 26, 11 22
  24. 24. Those who waited... • Better adjusted • More dependable • Scored higher on SATs (210 pts higher)Saturday, November 26, 11 23
  25. 25. IQ is not everything • EQ is better predictor of success than IQ • In a study of corporate leadership: • Managers with high EQ got better ratings at staff evaluationSaturday, November 26, 11 24
  26. 26. Being a strategic thinker http://www.strategysolutions.nlSaturday, November 26, 11 25
  27. 27. The T-Shaped BusinesspersonSaturday, November 26, 11 26
  28. 28. The T-Shaped Businessperson Macro perspective: sensing/visioning Detail- oriented: executing Technical skillsSaturday, November 26, 11 26
  29. 29. Aravind Eye Hospital • With innovative business sense, an eye clinic hurdles major obstacles to set up a successful operation.Saturday, November 26, 11 27
  30. 30. What lessons can we learn from Aravind?Saturday, November 26, 11 28
  31. 31. Self-awareness ActivitySaturday, November 26, 11 29
  32. 32. Self-awareness Activity • You are 85 years old and people have gathered to celebrate your life.Saturday, November 26, 11 29
  33. 33. Self-awareness Activity • You are 85 years old and people have gathered to celebrate your life. • What are they saying about your life? Your legacy and achievements?Saturday, November 26, 11 29
  34. 34. Self-awareness ActivitySaturday, November 26, 11 30
  35. 35. Self-awareness Activity • What do I like about myself?Saturday, November 26, 11 30
  36. 36. Self-awareness Activity • What do I like about myself? • What do people tell me are my gifts and talents?Saturday, November 26, 11 30
  37. 37. Self-awareness Activity • What do I like about myself? • What do people tell me are my gifts and talents? • What achievements am I proud of?Saturday, November 26, 11 30
  38. 38. Self-awareness Activity • What do I like about myself? • What do people tell me are my gifts and talents? • What achievements am I proud of? • What do I want to improve about myself?Saturday, November 26, 11 30
  39. 39. Self-awareness ActivitySaturday, November 26, 11 31
  40. 40. Self-awareness Activity • What is happening around my environment that affects me deeply, that matters to me?Saturday, November 26, 11 31
  41. 41. Self-awareness Activity • What is happening around my environment that affects me deeply, that matters to me? • FamilySaturday, November 26, 11 31
  42. 42. Self-awareness Activity • What is happening around my environment that affects me deeply, that matters to me? • Family • CommunitySaturday, November 26, 11 31
  43. 43. Self-awareness Activity • What is happening around my environment that affects me deeply, that matters to me? • Family • Community • Industry/SocietySaturday, November 26, 11 31
  44. 44. Self-awareness Activity • What is happening around my environment that affects me deeply, that matters to me? • Family • Community • Industry/Society • The worldSaturday, November 26, 11 31
  45. 45. Self-awareness ActivitySaturday, November 26, 11 32
  46. 46. Self-awareness Activity • Given the previous questions, create an action plan for yourselfSaturday, November 26, 11 32
  47. 47. Self-awareness Activity • Given the previous questions, create an action plan for yourself • Long-term (next 10 years)Saturday, November 26, 11 32
  48. 48. Self-awareness Activity • Given the previous questions, create an action plan for yourself • Long-term (next 10 years) • Mid-term (3-5 years)Saturday, November 26, 11 32
  49. 49. Self-awareness Activity • Given the previous questions, create an action plan for yourself • Long-term (next 10 years) • Mid-term (3-5 years) • Very short-term (starting tomorrow)Saturday, November 26, 11 32
  50. 50. Sharing • Pair up. • Share with your partner.Saturday, November 26, 11 33
  51. 51. Strategic thinking is ultimately about doing the right thing and making hard decisions based on evidence.Saturday, November 26, 11 34
  52. 52. But you won’t always have complete and right evidence.Saturday, November 26, 11 35
  53. 53. The trick is to develop the ability to make decisions, to act, to tolerate failure, and to learn continuously.Saturday, November 26, 11 36
  54. 54. • twitter.com/cryptonomikon • rcanlas@alumni.cmu.edu • http://rubencanlas.comSaturday, November 26, 11 37

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