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Group & team behavior

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  • Nice slide..may i download your slides... i found it interesting for our teambuilding
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  • Hi Nguyen Phuong Uyen,
    Nice job on this.
    Will you allow me to use this presentation of yours to my report on Organizational Behavior? Appreciate your reply. Many thanks.
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  • During the restructuring, reorganizing, downsizing of an organization, work teams provide the flexibility to manage unneeded forms of redundant functions.Any function does not support the effort of front-line work teams can be considered an option for elimination
  • Self- directed work teams have skills, the knowledge, the innovation to quickly adapt to the changes like increase of competitive market.The use of teams provides the best of long-term vision coupled with greater flexibility for quicker short-term decisions.
  • Diversity in team membership is often perceived as a important element for achieve outcomes.Team diversity leads to high level of satisfaction and creativity.The managers need to carefully match potential members’ informational contributions, social background and value preferences. -> teams live up and deliver expected results.

Group & team behavior Group & team behavior Presentation Transcript

  • LOGOGROUP & TEAM BEHAVIORGroup members:NGUYEN PHUONG UYENQUACH MINH THANHHUYNH LAM HAIORGANIZATIONAL BEHAVIOR
  • LOGOwww.themegallery.comContentsGroup and Types of Groups1Group behaviors2Team and Types of Teams3Team behaviors4Role and Role Conflicts5
  • LOGOwww.themegallery.comGROUP DefinitionTwo or more employees who interact with each otherin such a manner that the behavior and/orperformance of a member is influenced by thebehavior and/or performance of other members. View slide
  • LOGOTYPES OF GROUPSFormal GroupGROUPSInformal Group View slide
  • LOGOFORMAL GROUPwww.themegallery.com Types of Formal Groups:Command Group:• Specified by the organizationchart, comprises thesubordinates who reportdirectly to a given supervisor.Task Group:• Comprises the employees whowork together to complete aparticular task or project.Definition:Groups created by managerial decision to accomplishstated goals of the organization.
  • LOGO Definition:Groups that arise from individual efforts and develop aroundcommon interests and friendships rather than deliberatedesign.Friendship Groups:• Established by members having something in common,such as age, gender, political beliefs, desire to play thesame sport, or ethnic background.Types Of Informal Groups:Interest Groups:Individuals who may not bemembers of the samecommand or task group mayaffiliate to achieve somemutual objective.INFORMAL GROUP
  • LOGOwww.themegallery.comFive Stages Group Development ModelPerformingNormingStormingForming431getting acquainted stage2Adjourning5conflicts between members in a groupwork more effectively togetheraccomplish goals & be anefficient unitdisband after the goals andtasks have finished
  • LOGOThe Punctuated Equilibrium Modelwww.themegallery.comThe punctuated equilibrium model presents group development as athree-phase concept.
  • LOGOwww.themegallery.comThe Punctuated Equilibrium ModelThe third phase: The final phase to accomplishtasks.The PunctuatedEquilibrium ModelThe first phase: Occurs when groups definetasks, establish goals and consider variousways to execute the steps of the plan or project. The second phase: The group decidesto change its perspectives and takeaction.
  • LOGOwww.themegallery.comCHARACTERISTICS OF GROUPSNorms CohesivenessA set ofexpectedbehaviorpatternsattributed tosomeoneoccupying agivenposition in asocial unit.Generallyagreed-uponstandards ofindividual andgroup behaviordeveloped as aresult ofmemberinteraction overtime.Strength ofgroupmembers’desires toremain in thegroup and theircommitment tothe group.•GroupthinkRolesStatus & Size
  • LOGO Social loafing: When individuals within a group holdback what they contribute to the group’s effort andperformance.
  • LOGOTEAM Definition- Team are small size and have members withskills who have reached the performing stage.www.themegallery.com
  • LOGOTYPES OF TEAMSProblem- Solving TeamsConsisting of individuals from the samedepartment or area to address a specificproblem.Virtual TeamsA team- interactive technology to worktogether (email, message, teleconference, etc)Cross- Functional TeamsIndividuals from different departments or workthat come together on task or project basis.Self- Directed Work TeamsIndividuals who take on the long – termresponsibilities
  • LOGOVirtual Teams• The best practices - Focus on social skills - Encourage selfleadership acrossteam - Arrange face- to- facemeetings - Foster a globalmindset among teammemberswww.themegallery.comSelf- Directed WorkTeamsComprise individuals- take onthe long- term responsibilitiesFocus on:•Business requirements,values and goals•Competencies•Culture
  • LOGOwww.themegallery.comWHY TEAMS ARE FORMEDTEAMEnhanced ProductivityImproved Quality Flattening OrganizationsFlexibility and Quicker DecisionsIncreased Customer SatisfactionWorkforce Diversity
  • LOGOFlatteningOrganizations Work teams provide theflexibility to manageunneeded forms ofredundant functions. Any function does notsupport the effort offront-line work teamscan be considered anoption for elimination.www.themegallery.comEnhancedproductivity• Technical or functionalskills• Problem- Solving andDecision- Making Skills• Interpersonal Skillswww.themegallery.com
  • LOGONeed for Flexibility and Quicker Decisions Self- directed work teamshave skills, theknowledge, theinnovation to quicklyadapt to the changes. The use of teamsprovides the best of long-term vision and greaterflexibility for quickershort-term decisions.
  • LOGOwww.themegallery.comWorkforce Diversity1InformationDiversity:The difference inknowledge basesand perspectivesthat members bringto group.-> contribute togroup effectiveness.2Social CategoryDiversity:Different race,gender, ethnicity.-> satisfaction,remain tocommitment,perceivedperformance.3Value Diversity:Member’s opinionabout task, goal,mission.-> decrease groupmembersperformance andemployee morale.
  • LOGOImproved Quality Team members perform bothtechnical and administrativefunctions can gain thecommitment, experience, andskills to improve the quality atwork.Increased CustomerSatisfactionTeam work promotecustomer satisfactionthrough quickresponse andimproved quality.
  • LOGOHOW TO BUILD AN EFFECTIVE TEAM?1Top-level Commitment &Provision of Clear GoalsManagement- Employee Trust23Willingness to Take Risks & ShareInformation4Time, resource & a Commitment to TrainingThere are 4requirementsfor buildingeffectiveteams
  • LOGOROLE & ROLE SETROLEAn organized set of behaviors expected of individual in aspecific position.Multiple Roles & Role Sets-Multiple Roles: roles performed simultaneously because theindividual holds many positions in a variety of organizations andgroup.- Role Sets: Others’ expectation for behavior of a person inparticular role.
  • LOGOMULTIPLE ROLESWorkerHusbandSonTeammemberColleagueParentYOURROLES
  • LOGOROLE SETSwww.themegallery.com
  • LOGOROLE CONFLICTPerson- Role conflictRole requirementviolate basicvalues, attitudesand needs of theindividualoccupying theposition.Differentindividuals define arole according todifferent set ofexpectations.An individualsimultaneouslyperform manyroles, some withconflictingexpectations.Intrarole conflict Interrole conflict
  • LOGOwww.themegallery.com