How to sell tickets everywhere                   through one system                                         Smart commerce...
RTP’s 5-stage guest lifecycle© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
Research and plan                 Research and planning occurs                before and during visitors’ arrival         ...
Research and plan                                                                       Award-winning                     ...
Purchase               After evaluating their options,            visitors enter the purchasing phase           RTP’s comm...
Ticket and pass sales                                                       Buy online      Call center/                  ...
Anticipate                    After purchasing, and before               arriving, visitors anticipate their trip to      ...
Anticipate             Event calendars                                Targeted email   Weather   Social media             ...
Experience                   After anticipating, visitors arrive                   fully engaged and tuned in to all      ...
Optimize© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
Optimize                                                                       Experience!© 2012 RTP and Active Network. A...
Automate access control                                Visitor point of view                          OR                  ...
Access control                                Business point-of-view© 2012 RTP and Active Network. All rights reserved and...
Access control                                          OPTIONAL                                         BIOMETRICS© 2012 ...
Activity scheduling: groups© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
Resource management                                Visitor point of view                               “I am planning a   ...
Resource management                                Business point of view                                                 ...
Allow visitors the flexibility to make        purchases online, on location and on-demand              Deliver a more acti...
Retail and inventory                                Visitor point of view                                                 ...
Retail and inventory                                Business point of view                                                ...
Food and beverage                                Visitor point of view                                              “I wan...
Food and beverage                                Business point of view                                                   ...
Reflect            After experiencing your park, visitors             reflect and share their experiences              RTP...
Reflect                             Loyalty                                   Targeted e-mail   Social media              ...
Mobile Solutions                        Ticketing and passes, cashless                      payments, access control and o...
Mobile solutions© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
RTP|REALX© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
RTP|REALX                                                                       EXPLORING© 2012 RTP and Active Network. Al...
RTP|REALX                                                      CREATING MEMORIES© 2012 RTP and Active Network. All rights ...
RTP|REALX                                                                       GEOTAGGING© 2012 RTP and Active Network. A...
RTP|REALX© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
Mobile solutions                           Enterprise Integration                       Stand-alone                       ...
Social loyalty                                                                       Web 2.0 tools                        ...
Social loyalty                                                                       Badges                      GAMIFICAT...
Social loyalty                                                                       Mobile coupons                      S...
MAX your software                                            implementation                    A proven implementation app...
MAX is an integrated, proven solution                  Instead of endless choices                    …validate what fits ...
MAX Managed Services        Flexible post go-live support              Assistance as you need               it after go l...
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How parks and attractions can sell tickets everywhere through one system

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  • MAX is more than a preconfigured best practices solution. MAX is an approach or unique method to implementing RTP software. MAX is a solution that is adaptable to meet your specific needs. MAX is comprehensive knowledge transfer of the solution to your end users. MAX a post go-live support offering called “Managed Services” that includes options on how RTP software is managed after you go live.
  • All systems will require some level of maintenance after go live. You will be asked to add users, change prices, or add new capabilities. RTP offers customers Managed Services. Managed Services is remote assistance for you after you go live, as you need it. We can assist with Seasonal start-up, staffing supplementation, on-demand requests like adding new users or changing prices. Managed Services is not required, but is a flexible support offering that provides customers a choice on how their system is managed.
  • How parks and attractions can sell tickets everywhere through one system

    1. 1. How to sell tickets everywhere through one system Smart commerce solutions for parks and attractions© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    2. 2. RTP’s 5-stage guest lifecycle© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    3. 3. Research and plan Research and planning occurs before and during visitors’ arrival RTP helps connect your business to visitors to grow attendance© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    4. 4. Research and plan Award-winning At home website design Search engine marketing On the go Web 2.0 tools© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    5. 5. Purchase After evaluating their options, visitors enter the purchasing phase RTP’s commerce engine offers sales and promotions across multiple channels to increase initial purchases© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    6. 6. Ticket and pass sales Buy online Call center/ Print at home Group sales Kiosks Ticket window Retail outlets/ Mobile third-party sellers© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    7. 7. Anticipate After purchasing, and before arriving, visitors anticipate their trip to your park RTP helps you upsell by keeping connected to visitors© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    8. 8. Anticipate Event calendars Targeted email Weather Social media campaigns reports marketing© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    9. 9. Experience After anticipating, visitors arrive fully engaged and tuned in to all your park has to offer RTP’s commerce engine automates access and purchases efficiently with cashless payments to increase yield© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    10. 10. Optimize© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    11. 11. Optimize Experience!© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    12. 12. Automate access control Visitor point of view OR OR OPTIONAL BIOMETRICS© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    13. 13. Access control Business point-of-view© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    14. 14. Access control OPTIONAL BIOMETRICS© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    15. 15. Activity scheduling: groups© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    16. 16. Resource management Visitor point of view “I am planning a birthday party at “We need a picnic FunLand on Saturday area, lunch and at 10:00 A.M.” birthday cake.”© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    17. 17. Resource management Business point of view Picnic area Staffing resources Food and beverage© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    18. 18. Allow visitors the flexibility to make purchases online, on location and on-demand Deliver a more active and engaging experience© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    19. 19. Retail and inventory Visitor point of view “I want to buy a T-shirt from the gift shop and I want to pay for it with a gift card.”© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    20. 20. Retail and inventory Business point of view Area-wide charge and gift cards At home Inventory by location On-site Analytics Mobile Purchase order management© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    21. 21. Food and beverage Visitor point of view “I want to buy two hamburgers and pay for it with my pass. Hold the onions.”© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    22. 22. Food and beverage Business point of view Area-wide charge and gift cards Multiple locations Order management Modifiers Gratuities© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    23. 23. Reflect After experiencing your park, visitors reflect and share their experiences RTP’s commerce engine has a single customer manager providing insight to promote loyalty© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    24. 24. Reflect Loyalty Targeted e-mail Social media programs campaigns marketing© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    25. 25. Mobile Solutions Ticketing and passes, cashless payments, access control and on-site marketing© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    26. 26. Mobile solutions© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    27. 27. RTP|REALX© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    28. 28. RTP|REALX EXPLORING© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    29. 29. RTP|REALX CREATING MEMORIES© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    30. 30. RTP|REALX GEOTAGGING© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    31. 31. RTP|REALX© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    32. 32. Mobile solutions Enterprise Integration Stand-alone with RTP|ONE mobile solutions© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    33. 33. Social loyalty Web 2.0 tools SOCIAL NETWORKING Photo sharing© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    34. 34. Social loyalty Badges GAMIFICATION Leaderboards© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    35. 35. Social loyalty Mobile coupons SOCIAL VALUE Loyalty programs Promotions© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    36. 36. MAX your software implementation A proven implementation approach that adapts learnings and best business practices from more than 100 global customers© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    37. 37. MAX is an integrated, proven solution  Instead of endless choices …validate what fits your business  Instead of focus on common business practices …spend time on what makes you unique  Instead of casting your solution in concrete …grow and flex your solution tomorrow© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
    38. 38. MAX Managed Services Flexible post go-live support  Assistance as you need it after go live  On-demand application requests  Managed care  Training  Packaged offerings© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.

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