Your SlideShare is downloading. ×
0
Tata steel sap bpm espresso session
Tata steel sap bpm espresso session
Tata steel sap bpm espresso session
Tata steel sap bpm espresso session
Tata steel sap bpm espresso session
Tata steel sap bpm espresso session
Tata steel sap bpm espresso session
Tata steel sap bpm espresso session
Tata steel sap bpm espresso session
Tata steel sap bpm espresso session
Tata steel sap bpm espresso session
Tata steel sap bpm espresso session
Tata steel sap bpm espresso session
Tata steel sap bpm espresso session
Tata steel sap bpm espresso session
Tata steel sap bpm espresso session
Tata steel sap bpm espresso session
Tata steel sap bpm espresso session
Tata steel sap bpm espresso session
Tata steel sap bpm espresso session
Tata steel sap bpm espresso session
Tata steel sap bpm espresso session
Tata steel sap bpm espresso session
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

Tata steel sap bpm espresso session

1,269

Published on

Proof Model to Execute Concept with SAP BPM as part of the holistic approach to continuous improvement.

Proof Model to Execute Concept with SAP BPM as part of the holistic approach to continuous improvement.

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
1,269
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
51
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. Proof Model to Execute Concept with SAP BPMas part of the holistic approach to continuous improvementMenno Boon (Application Manager), ERP Center of ExcellenceRené Tiesma (NetWeaver Integration Architect), ERP Center of ExcellenceApril 26, 2011
  • 2. AgendaTata Steel Company introduction & it’s challengesScope The holistic approach & proof of technology SAP BPMResults Business Rules Management Integration aspects Exception handling Process insight Project / development aspectsNext steps© 2011 SAP AG. All rights reserved. 2
  • 3. Tata SteelCompany Introduction
  • 4. Tata Group – A worldwide companyTata Steel Group• Fortune 500 company• Top 10 steel company• 28 million tons steel per year• Over 80.000 employees• $ 22,8 billion turnoverTata Steel Europe• 1999 merger between Hoogovens & British Steel• 2007 Corus Group plc became part of Tata• Name change to Tata Steel in 2010
  • 5. Tata Steel Europe – Market sectors Automotive Building Energy & Power Engines Packing Rail Industry Strip & Long Shipbuilding, Engineering, Defense & Safety, Aviation
  • 6. Tata Steel Europe – New Operating Model• One integrated, customer focused company• Strong values and reputation• Understand and support customers• Cooperate as partners and grow together
  • 7. Tata SteelChallenges© 2011 SAP AG. All rights reserved. 7
  • 8. Challenges - Business processes “not common”Important characteristics of Tata Steel business processes Span multiple BU’s & multiple applications Collection of multiple isolated automated functions, (manual) procedures and individual knowledge Are implicitly embedded in minds, documents and applicationsTata Steel expects lots of business processes to change next few yearsShift from “local & functions” minded towards “corporate & process” minded© 2011 SAP AG. All rights reserved. 8
  • 9. Challenges - Heterogeneous IT environmentSAP “majority” environmentTata Steel environment, PP & SD significantly in non-SAP Mainframe / Custom Apps PP EHS FC MM HR PM SD PS Websphere, .Net, Java© 2011 SAP AG. All rights reserved. 9
  • 10. ScopeThe holistic approach & proof of technology SAP BPM© 2011 SAP AG. All rights reserved. 10
  • 11. The holistic approach & proof of technology SAP BPMTata Steel considers “the holistic approach” to achieve continuousimprovement Enterprise Architecture to translate the business vision and strategy into effective enterprise change BPM (as a discipline) for continuous operational improvement BPM (as an IT component) to automate process models (model to execute) BUSINESS VISION & OPERATIONS MODEL BUSINESS ARCHITECTURE BUSINESS PROCESS MODEL & PATTERNS FUNCTIONAL & TECHNICAL APPLICATION MODEL ARCHITECTURE INFRASTRUCTURE MODEL The scope was to demonstrate the “model to execute” concept with SAP BPM.© 2011 SAP AG. All rights reserved. 11
  • 12. Results• Business Rules Management – Process Flexibility• Integration aspects• Exception handling• Process insight• Project / development aspects © 2011 SAP AG. All rights reserved. 12
  • 13. Business ProcessReal world Tata Steel business process IJmuiden plant transports of type “Mixed Cargo” Handled by external carrier Excel/e-mail managed process Approx. 700 transports per week Identified as business improvement process As-Is known within the ERP CoE due previous study Business informed, not involved© 2011 SAP AG. All rights reserved. 13
  • 14. Business ProcessReal world Tata Steel business process IJmuiden plant transports of type “Mixed Cargo” Handled by external carrier Excel/e-mail managed process Approx. 700 transports per week Identified as business improvement process As-Is known within the ERP CoE due previous study Business informed, not involved Freek de Wolf Mix Cargo ed Process Owner Mixed Cargo Top Level Mixed Cargo contract Mixed Cargo Mixed Cargo execution SES Masterdata mgmt Self Billing ECC ECC SAP BPM ECC© 2011 SAP AG. All rights reserved. 14
  • 15. Business Rules ManagementBRM & BPM – Separate process & rules Determine if carrier is allowed to invoice automatically and act upon it.BRM & UI – Separate ui & rules Range of cost centres per PO Changes on a regular base Maintained by Tata Steel controllers© 2011 SAP AG. All rights reserved. 15
  • 16. Integration AspectsNon-SAP Integration via IBM Websphere ERP Backend simulated in IBM Websphere to prove mainframe / custom application integrationMicrosoft .Net integration Employee details via Active Directory ServicesSAP Enterprise Services Planned usages of a composite ES skipped, considered proven technology.Reuse existing asynchronous interface Service Entry Sheets are created automatically from the process by reusing an existing SAP PI Interface.External carrier integration Identified as real business benefit. Out of scope in this proof of technology, considered proven technology© 2011 SAP AG. All rights reserved. 16
  • 17. Exception handlingIntermediate event Catch asynchronous messages Correlate to correct process instanceModel exception path Deal with last minute changes, identified as a process bottleneck Happy path Exception© 2011 SAP AG. All rights reserved. 17
  • 18. Process InsightProcess Performance Indicators (PPI) # of processes per day # of current process instances # of processes started by… Top 5 longest process instances “out of the box” dashboards design once, use alwaysKey Performance Indicators (KPI) Business Process specific # transports per location # of emergency transports # of “one time right” transports© 2011 SAP AG. All rights reserved. 18
  • 19. Project / development aspectsUI via SAP Portal Visual Composer UI in CE Portal. Linkage into Tata federated portal possible.Accelerated & agile development Generated User Interfaces Parallel build (model, ui’s, services, dashboards) Milestone definitionsSource control & team development NWDS / NWDI integration (model & UI’s)Project management Finished within budget Joint effort Tata & partner Intenzz to safeguard knowledge Exceeded time due to CE server installation issues© 2011 SAP AG. All rights reserved. 19
  • 20. Next steps© 2011 SAP AG. All rights reserved. 20
  • 21. The holistic approach & proof of technology SAP BPMRoadshow to demonstrate BPM capabilities from an IT perspectiveEvangelize the “holistic EA/BPM approach”Start a real world “business involved” projectEmbedding BPM into the organisation• Governance• BPM decision model• Roles & responsibilities• Project methodology•… © 2011 SAP AG. All rights reserved. 21
  • 22. www.sapespresso.nl Thank You!Contact information:René TiesmaSAP NetWeaver Integration ArchitectRene.Tiesma@tatasteel.com+31 (0) 2514 93419
  • 23. © 2011 SAP AG. All rights reservedNo part of this publication may be reproduced or transmitted in any form or for any purpose Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystalwithout the express permission of SAP AG. The information contained herein may be Decisions, Web Intelligence, Xcelsius, and other Business Objects products and serviceschanged without prior notice. mentioned herein as well as their respective logos are trademarks or registered trademarksSome software products marketed by SAP AG and its distributors contain proprietary of Business Objects Software Ltd. Business Objects is an SAP company.software components of other software vendors. Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL Anywhere, and other SybaseMicrosoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft products and services mentioned herein as well as their respective logos are trademarks orCorporation. registered trademarks of Sybase, Inc. Sybase is an SAP company. All other product and service names mentioned are the trademarks of their respectiveIBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, companies. Data contained in this document serves informational purposes only. NationalSystem z, System z10, System z9, z10, z9, iSeries, pSeries, xSeries, zSeries, eServer,z/VM, z/OS, i5/OS, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, product specifications may vary.PowerVM, Power Architecture, POWER6+, POWER6, POWER5+, POWER5, POWER, The information in this document is proprietary to SAP. No part of this document may beOpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP, reproduced, copied, or transmitted in any form or for any purpose without the express priorRETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex, MVS/ESA, AIX, written permission of SAP AG.Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered This document is a preliminary version and not subject to your license agreement or anytrademarks of IBM Corporation. other agreement with SAP. This document contains only intended strategies, developments,Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. and functionalities of the SAP® product and is not intended to be binding upon SAP to any particular course of business, product strategy, and/or development. Please note that thisAdobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks orregistered trademarks of Adobe Systems Incorporated in the United States and/or other document is subject to change and may be changed by SAP at any time without notice.countries. SAP assumes no responsibility for errors or omissions in this document. SAP does notOracle is a registered trademark of Oracle Corporation. warrant the accuracy or completeness of the information, text, graphics, links, or other items contained within this material. This document is provided without a warranty of any kind,UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group. either express or implied, including but not limited to the implied warranties ofCitrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are merchantability, fitness for a particular purpose, or non-infringement.trademarks or registered trademarks of Citrix Systems, Inc. SAP shall have no liability for damages of any kind including without limitation direct,HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C®, World special, indirect, or consequential damages that may result from the use of these materials.Wide Web Consortium, Massachusetts Institute of Technology. This limitation shall not apply in cases of intent or gross negligence.Java is a registered trademark of Sun Microsystems, Inc. The statutory liability for personal injury and defective products is not affected. SAP has no control over the information that you may access through the use of hot links contained inJavaScript is a registered trademark of Sun Microsystems, Inc., used under license for these materials and does not endorse your use of third-party Web pages nor provide anytechnology invented and implemented by Netscape. warranty whatsoever relating to third-party Web pages.SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer,StreamWork, and other SAP products and services mentioned herein as well as theirrespective logos are trademarks or registered trademarks of SAP AG in Germany and othercountries. © 2011 SAP AG. All rights reserved. 23

×